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Holiday Inn Express Hotel & Suites Edmonton South

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Holiday Inn Express Hotel & Suites Edmonton South
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236 Reviews from our TripAdvisor Community

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Showing 234: English reviews
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Second time at this location, back for business meeting. Stayed here two nights this time. Quiet and clean and comfortable, all you can ask for in a hotel. I drove around the area a bit this time since I had a longer stay and noticed that lot more dining options opened up around the hotel, right down the street. Staff... More 

Helpful?
Thank Freq1125
Duty Manager H, Front Office Manager at Holiday Inn Express Hotel & Suites Edmonton South, responded to this review

Dear Freq1125, Thank you for your continued loyalty and support it is a tremendous honor to welcome back repeat guests. Thank you also for taking the time to share your experience on Tripadvisor, it is great to see that yo had another great stay with us. I do hope we will have the pleasure of welcoming you back to The... More 

Calgary, Canada
2 reviews
5 of 5 stars Reviewed 1 week ago

Comfortable, clean and nice staff on duty. Breakfast options were really amazing considering it's all included in the room price. Definitely would choose this hotel again. Close to everything on Calgary Trail and South Edmonton Commons.

Helpful?
Thank tedbrook111
Duty Manager H, Front Office Manager at Holiday Inn Express Hotel & Suites Edmonton South, responded to this review

Dear tedbrrok11, Thank you for taking the time to write a review from your recent stay with us at The Holiday Inn Express Edmonton South. I am so pleased that you enjoyed your stay with us, we appreciate you choosing our location and look forward to welcoming you back soon. Yours Sincerely, Lisa McQuaid More 

Level Contributor
8 reviews
5 hotel reviews
5 of 5 stars Reviewed 1 week ago via mobile

Wonderful clean place. Stayed in the double queen suite. No odors. Comfortable beds. Ample toiletries. Attentive and polite staff. Breakfast was nice. Go by 9 am there will be less crowd. Will stay here again for sure.

Helpful?
Thank farah j
Duty Manager H, Front Office Manager at Holiday Inn Express Hotel & Suites Edmonton South, responded to this review

Dear farah, Many thanks for taking the time to post such a positive review. I am delighted to read that you enjoyed your stay with us and we look forward to welcoming you back in the near future. Yours Sincerely, Lisa McQuaid More 

Ottawa
Level Contributor
99 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was in Edmonton for business meetings and chose this hotel close to the clients. Nice renovated HI with lobby, eating area and rooms (at least mine) renovated. All clean, well maintained and nothing amiss in the room. Breakfast was good and plentiful. Check in was easy as always. Close to two malls (15 mns walk). Safe area. Easy on... More 

Helpful?
Thank pierreL326
Duty Manager H, Front Office Manager at Holiday Inn Express Hotel & Suites Edmonton South, responded to this review

Dear piereL326, Thank you for your kind review and thank you for your endorsement. We are delighted you enjoyed the hotel and look forward to seeing you soon. Yours Sincerely, Lisa McQuaid More 

Stellenbosch, South Africa
Level Contributor
99 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed here a few times when we want to be in the city but also closer to the airport. Rooms have always been clean, staff friendly and an average breakfast. All & all what you get is in line with what you pay. Only negative is that getting in & out on the roads around the hotel takes a while... More 

Helpful?
Thank happyann3
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Edmonton South, responded to this review

Dear happyann3, Thank you for your stay and for sharing your experience. It is good to know that you approve of the cleanliness level of our property. I am also glad to read that you found our hotel staff to be friendly. However, I am sorry for to learn that our location was inconvenient for you, in terms of getting... More 

Trail, Canada
Level Contributor
150 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed five nights at this hotel. The very first night we complained to the front desk that we were having trouble with the internet. The download speed was .20 and the upload speed was .17. My husband had work that needed to be done while we stayed here and he was not able to get anything done night one.... More 

Helpful?
Thank Sandy B
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Edmonton South, responded to this review

Dear Sandy B, Thank you for taking the time to leave a review of our property. We strive to provide the best possible experience and it is great to read from our guests on how we are doing. We regret your stay was negatively impacted by the issue with the internet service. We appreciate you bringing this matter to our... More 

Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

If you are not local, could be challenging to access from hwy. Check in was standard, no complaints. Elevators are slow. Parking lot is behind a apartment building however they do have video surveillance. Our room was 6th floor. Nice view facing north. A little noise from the calgary trail. Bed was comfortable, room spacious and we'll equipped. Breakfast was... More 

Helpful?
Thank Traveller12234
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Edmonton South, responded to this review

Dear Traveller12234, Thank you so much for staying with us and for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I am pleased to know that you had a satisfactory stay at our hotel and... More 

St. Paul, Alberta, Canada
1 review
3 of 5 stars Reviewed July 25, 2016

Room was clean,a few staff not very friendly. Final rate was higher than booked rate. Never realized it till we were home. Called the hotel back and they told me I had to contact booking.com who have just ignored numerous attempts to contact them.

Helpful?
Thank Rgs2000ca
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Edmonton South, responded to this review

Dear Rgs2000ca, Thank you so much for taking the time to leave us your feedback. I am delighted to hear that you found our rooms clean and I am sorry for the service you received. Your review is vital for improving the service and quality we offer to our valued guest. It is always hugely motivating when one takes the... More 

Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed July 25, 2016

We were in town for a soccer tournament and we decided to stay at the Holiday Inn, typically this is our go to hotel for family vacations. We had a terrible experience, the AC in the room was not working, tech came and checked it at 10:30 pm and said the thermostat was broken and there was nothing he could... More 

Helpful?
Thank KassR-Travels
Duty Manager H, Manager at Holiday Inn Express Hotel & Suites Edmonton South, responded to this review

Dear KassR-Travels, Thank you for taking the time to write this review. We are disappointed to know you did not enjoy your stay with us. We take great pride in meeting our guests expectations and we are sorry this was not your experience. Once again, thank you for your feedback. Sincerely, Lisa McQuaid More 

Calgary, Canada
1 review
1 of 5 stars Reviewed July 17, 2016

Do NOT book this hotel for a group!! Our team booked it for play downs in Edmonton for 3 nights but were eliminated after 2 nights. We checked out one day early and had to pay for all 3 nights because the front staff said the organizer signed a contract. We found out he never signed anything and did not... More 

Helpful?
Thank Hobo9903
Duty Manager H, Owner at Holiday Inn Express Hotel & Suites Edmonton South, responded to this review

Dear Hobo9903, We were surprised by the fact that the terms of the reservation were not relayed to you by the person who arranged the accommodation. The hotel provided a very low rate (close to 32% discount) over the normal rate because of the arrangement. A hotel, like all businesses, need to staff and order inventory like breakfast, in order... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Hot Tub
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Conference Facilities
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Holiday Inn Express Hotel & Suites Edmonton South

Address: 2440 Calgary Trail NW, Edmonton, Alberta T6J 5J6, Canada
Location: Canada > Alberta > Edmonton > Calgary Trail South
Price Range: $85 - $119 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Edmonton South 2.5*
Number of rooms: 131
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Edmonton South
Holiday Inn Express Hotel & Suites Edmonton South Alberta
Hotel Style:
#21 Business Hotel in Edmonton
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