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Holiday Inn Express Hotel & Suites Edmonton South

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Holiday Inn Express Hotel & Suites Edmonton South
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243 Reviews from our TripAdvisor Community

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Showing 241: English reviews
Saskatchewan, Canada
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

Rooms are clean and decent, beds could use an upgrade. Staff is friendly. Breakfast is varied and good, not a fan of the plastic cutlery and the styrofoam plates. Pool is smallish but nice, same with the hot tub. They're running a promotion through December that weekends you can eat breakfast till noon and checkout time is moved till then... More 

Helpful?
Thank almostawake
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 days ago NEW via mobile

First of all .. The personal was very not welcoming ! The girl at the front desk when I checked Inn dont even look at me when I talked to her .. The room was very dirt and not comfortable ! Even if they rent their room at a low price the room dont worth it ! The smell in... More 

Helpful?
Thank Marie-Jade G
Level Contributor
4 reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

We enjoyed our stay at the Holiday Inn and Suites. We paid for the upgrade to a suite as we were staying for 3 nights and the extra space was good for our family. The pool was warm, which was nice. Go early for breakfast on the weekend, I have never seen a line up like that before at any... More 

Helpful?
Thank Cheryl S
Duty Manager H, Front Office Manager at Holiday Inn Express Hotel & Suites Edmonton South, responded to this review

Dear Cheryl S, Thank you for taking the time to review us on Tripadvisor recently. I was delighted to hear that you enjoyed so many aspects of your stay. Thank you also for your kind comments in relation to the team, I shall be proud to share your feedback with them. We look forward to welcoming you back to Edmonton... More 

Dubai
Level Contributor
4 reviews
4 hotel reviews
1 of 5 stars Reviewed 2 weeks ago

the room is very clean. breakfast good too. front desk staff not at all friendly. very rude. went with kids on weekend and the lady does not even know what is a family suite. being loyal with IHG brand i dont think i was treated well.

Helpful?
Thank Vavamolus
Duty Manager H, Front Office Manager at Holiday Inn Express Hotel & Suites Edmonton South, responded to this review

Dear Vavamolus, I am sorry to read you recent review and your comments. We truly appreciate your feedback and the opportunity for us to improve our service. If you could contact me at the hotel I would appreciate it the phone # is 780-440-5000 or email at fom@hiexedmsouth.com Yours Sincerely, Lisa McQuaid More 

Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here in a pet friendly room for a quick trip to edmonton. -Room was very smelly of urine and had to get housekeeping to use deodorizer on the room. - front staff very stressed and not very friendly. - hotel definitely needs upgrades as the carpet and walls look very dingy

Helpful?
Thank Ken T
Duty Manager H, Front Office Manager at Holiday Inn Express Hotel & Suites Edmonton South, responded to this review

Dear Ken T, Thank you for taking the time to leave feedback on your recent stay with us at The Holiday Inn Express South Edmonton. My sincere apologies that the cleanliness of your room was not up to our usual high standard. We take this very seriously and I have reported this to the Housekeeping Manager to look into. I... More 

Level Contributor
9 reviews
4 hotel reviews
4 of 5 stars Reviewed 3 weeks ago via mobile

Room was great as was continental b fast..Hot tub was dirty, but there was lots of people in Edmonton for the marathon.. I was there for a family wedding The AM food had hot. &Cold food...Eggs&Sausages Toast you use Yogurt& Fruit...

Helpful?
Thank Ricki-Jean , P
Duty Manager H, Front Office Manager at Holiday Inn Express Hotel & Suites Edmonton South, responded to this review

Dear Ricki-Jean, Thank you for choosing The Holiday Inn Express South for your recent stay in Edmonton. I was delighted to receive your review on Tripadvisor and would like to thank you for taking the time to give us your feedback. I was delighted to hear that you enjoyed many aspects of your stay, however I am sorry that the... More 

1 review
4 of 5 stars Reviewed 3 weeks ago

The room was good, definitely clean and good bang for your buck. It was easy to get to from the highway and close to the shopping area Edmonton South Common where we were wanting to shop. There was a breakfast in the morning but there weren't many gluten free options (however not a deal breaker, celiacs don't expect to be... More 

Helpful?
Thank Heidi Blair A
Duty Manager H, Front Office Manager at Holiday Inn Express Hotel & Suites Edmonton South, responded to this review

Dear Heidi Blair A, Thank you for taking the time to share your feedback following your recent stay with us at Holiday Inn Express Edmonton South. I am pleased to read that you enjoyed your stay with us and you found your room comfortable and our location very convenient. I’ve also noted the improvements that you feel should be made... More 

Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Second time at this location, back for business meeting. Stayed here two nights this time. Quiet and clean and comfortable, all you can ask for in a hotel. I drove around the area a bit this time since I had a longer stay and noticed that lot more dining options opened up around the hotel, right down the street. Staff... More 

Helpful?
Thank Freq1125
Duty Manager H, Front Office Manager at Holiday Inn Express Hotel & Suites Edmonton South, responded to this review

Dear Freq1125, Thank you for your continued loyalty and support it is a tremendous honor to welcome back repeat guests. Thank you also for taking the time to share your experience on Tripadvisor, it is great to see that yo had another great stay with us. I do hope we will have the pleasure of welcoming you back to The... More 

Calgary, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 22, 2016

Comfortable, clean and nice staff on duty. Breakfast options were really amazing considering it's all included in the room price. Definitely would choose this hotel again. Close to everything on Calgary Trail and South Edmonton Commons.

Helpful?
Thank tedbrook111
Duty Manager H, Front Office Manager at Holiday Inn Express Hotel & Suites Edmonton South, responded to this review

Dear tedbrrok11, Thank you for taking the time to write a review from your recent stay with us at The Holiday Inn Express Edmonton South. I am so pleased that you enjoyed your stay with us, we appreciate you choosing our location and look forward to welcoming you back soon. Yours Sincerely, Lisa McQuaid More 

Level Contributor
8 reviews
5 hotel reviews
5 of 5 stars Reviewed August 19, 2016 via mobile

Wonderful clean place. Stayed in the double queen suite. No odors. Comfortable beds. Ample toiletries. Attentive and polite staff. Breakfast was nice. Go by 9 am there will be less crowd. Will stay here again for sure.

Helpful?
Thank farah j
Duty Manager H, Front Office Manager at Holiday Inn Express Hotel & Suites Edmonton South, responded to this review

Dear farah, Many thanks for taking the time to post such a positive review. I am delighted to read that you enjoyed your stay with us and we look forward to welcoming you back in the near future. Yours Sincerely, Lisa McQuaid More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Pool
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Hot Tub
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Conference Facilities
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Holiday Inn Express Hotel & Suites Edmonton South

Address: 2440 Calgary Trail NW, Edmonton, Alberta T6J 5J6, Canada
Location: Canada > Alberta > Edmonton > Calgary Trail South
Price Range: $81 - $116 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Edmonton South 2.5*
Number of rooms: 131
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Edmonton South
Holiday Inn Express Hotel & Suites Edmonton South Alberta
Hotel Style:
#21 Business Hotel in Edmonton
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