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Chateau Nova Kingsway

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110 Reviews from our TripAdvisor Community

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Showing 109: English reviews
wainwright, alberta
Level Contributor
56 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This is twice that we have stayed here.the friendly staff are awesome and the restaurant has tasty food. Highly recommend to anyone as it is close to shopping. Just for one night or more than one night come stay here....

Helpful?
Thank pandabear9196
TTvacationgal, General Manager at Chateau Nova Kingsway, responded to this review

Pandabear9196 Thank you for taking the time to review the Chateau Nova Kingsway. We are pleased you have stayed with us 2 times. We are hoping you will stay with us on all your visits to Edmonton. I have passed along all your kind words to the team. Our Kitchen staff were happy to hear you enjoyed your meals. They... More 

Calgary, Canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Had an amazing three-night stay at this hotel. Was in town on business and needed a comfortable, affordable and tidy pleasure to call home for a few nights. Front-desk matched the cheapest Expedia rate and we were upgraded to a queen bedroom with kitchenette. Delightful experience, close to what we needed and we'd be back. Thank you Chateau Nova Kingsway.

Helpful?
Thank WesternCanuk
TTvacationgal, General Manager at Chateau Nova Kingsway, responded to this review

Dear Western Canuk Thank you for taking the time to review the Chateau Nova Kingsway. We strive to provide a clean and comfortable stay for all our guests. We are glad to see you were impressed. We are pleased you enjoyed your upgrade! Its always a nice treat to have a kitchen when you are travelling. We hope to see... More 

Okanagan Valley, Canada
Level Contributor
38 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 5 weeks ago via mobile

The rooms where very clean, service was excellent. Only problem was the cheap pillows. If I am booking on line I usually look at the site of the property I am choosing. The first that lets me know how good a hotel room is, look at the pillows in the rooms picture. Small and flat I would not stay at.... More 

Helpful?
Thank Judie J
TTvacationgal, General Manager at Chateau Nova Kingsway, responded to this review

Dear Ms Jhnson Thank you for taking the time to review the Chateau Nova Kingsway. We are pleased you enjoyed your stay. Thank you for letting us know about the pillows, we take pride in providing a comfortable sleep to all our guests and have addressed your concern. Our housekeeping staff do indeed work very hard and gratuities are always... More 

Calgary, Canada
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed August 21, 2016 via mobile

Stayed at Nova while we were at a sporting tournament. Quiet rooms. Comfortable bed...pillows were in need of replacing. A couple days out of 7 our room was missed for tidying up. No big deal though. Challeges are sitting outside on benches as every time we would be asked for money or smokes etc. by passing people. Had dinner in... More 

Helpful?
Thank Cheryl C
TTvacationgal, General Manager at Chateau Nova Kingsway, responded to this review

Cheryl C. Thank you for taking the time to review the hotel on your past stay. We appreciate the feedback. Very happy you found the beds comfortable. Thank you for letting us know about your challenges. We have brought the housekeeping issue up to our Team. We do apologize for any inconvenience. We are pleased you enjoyed the service and... More 

Edmonton, Canada
1 review
5 of 5 stars Reviewed August 18, 2016

Our wedding reception was recently was saved by the staff and management of Chateau Nova on Kingsway. On less than 2 weeks notice they rescued us from our previously booked venue who were being quite rigid and unable to accommodate a wedding party of 120 guests. We called the Nova and all members of staff were most cordial and accommodating.... More 

Helpful?
Thank shelly347
TTvacationgal, General Manager at Chateau Nova Kingsway, responded to this review

Dear Shelly Thank you for the wonderful review of the Chateau Nova Kingsway. It was our honour to help you out on your special day. Your whole group were awesome and fun to look after. We have certainly shared your comments with all our team and look forward to seeing you all again soon. Congratulations again from The Chateau Nova... More 

Edmonton, Canada
Level Contributor
80 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
2 of 5 stars Reviewed August 13, 2016 via mobile

Dog crap on the lawn at the front entrance, bums smoking in front of the building. I new I had made a mistake as soon as I arrived but I booked through an app again and it is never what they show on the site. Stayed in a executive room, not worth it. I am disappointed in the lack of... More 

Helpful?
1 Thank traveljunkie22_10
TTvacationgal, General Manager at Chateau Nova Kingsway, responded to this review

Traveljunkie22_10 We appreciate your feedback from your previous stay. We understand you made your reservation through an online travel company. We at our end made an error, it seems and put you in a Standard Queen room. Your comments regarding the issues at the front entrance are unfortunate and were addressed immediately. Please contact the hotel directly so we can... More 

Edmonton, Canada
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed July 26, 2016

We ended up in the Chateau Nova Kingsway's Restaurant completely by accident as it was convenient and near by to have a quick lunch. We had the Ultimate Chicken Sandwich and oh boy, you cannot miss with that one. First of all, the portion is huge and even though we both had one, a couple can easily get only one... More 

Helpful?
Thank Xixco
TTvacationgal, General Manager at Chateau Nova Kingsway, responded to this review

Xixco Thank you for taking the time to review the Chateau Nova Kingsway Restaurant. Agreed the Ultimate Chicken Sandwich is a staff and guest favorite. If you have a chance, come sit on the patio and try some of our other excellent food. Chateau Nova Kingsway is committed to providing top notch service and great food and accommodations. Warm regards,... More 

FORT ST. JOHN
Level Contributor
6 reviews
6 hotel reviews
2 of 5 stars Reviewed July 24, 2016

We have always stayed at this hotel on medical trips for the past 6 years and the last stay was terrible. The tub wouldn't drain and the toilet was plugged. Called front desk and were told there were no maintenance staff so....... When I said we were not staying in a room with a plugged toilet and a slow draining... More 

Helpful?
Thank DAN P
Regi0nalsalesmanager, Director of Sales at Chateau Nova Kingsway, responded to this review

Thank-you for your review. We take these concerns very seriously and will be looking into the items you noted. I would invite you to contact me directly to address these concerns further at 587-336-9531. Sincerely, Mindy Smythe More 

1 review
1 of 5 stars Reviewed June 25, 2016

Terrible hotel! We found a bedbug in our room. When approached management to show a caught one of the bed bugs they said " IT'S a consciracy and that we planted it". Our shock had no limit. In addition to that ( like you need an addition) staff was super rude and a lot of questionable quests sating at this... More 

Helpful?
Thank Dmitry S
Falher, Canada
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed March 4, 2016

Very clean hotel, front desk workers were very polite. Rooms were really big and beds we're comfortable. Room above us was noise and a lot of running around at 2 am but other than that no complaints. Was there for a medical apt and they gave me a better rate so that was nice. Good location, close to the mall... More 

Helpful?
1 Thank Jackie C
TTvacationgal, General Manager at Chateau Nova Kingsway, responded to this review

Jackie C Thank you for taking the time to review the Chateau Nova Kingsway. We pride ourselves on great service and comfortable sleep!! We are happy you found our beds great and the service from the Front Desk polite. We are sorry about the noise in the night!. We know it can be difficult to be away from home for... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge

Additional Information about Chateau Nova Kingsway

Address: 159 Airport Rd NW, Edmonton, Alberta T5G 0W6, Canada
Location: Canada > Alberta > Edmonton
Price Range: $104 - $125 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Chateau Nova Kingsway 3*
Number of rooms: 152
Reservation Options:
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Also Known As:
Chateau Nova Hotel Edmonton
Chateau Nova Hotel And Suites
Chateau Nova Kingsway Edmonton, Alberta
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