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The Pointe Inn

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31 Reviews from our TripAdvisor Community

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Showing 29: English reviews
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 27, 2014 via mobile

Please do not stay at this hotel! Some of the pluggins did not even work so had to move the TV to a different plug. Room was not very good it smelled. Customer service was horrible did care about any problems. There was no phone in the room and no mention of anything of a phone so assumed there wasn't... More 

Helpful?
2 Thank Aliya M
Lethbridge
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 13, 2014

The place is a dive. The people are rude. I stayed 4 nights. They charged me for a weekly rate. I tryied to get my money back the next day and they said come back on Friday and I'll refund u. What a lie. They gave me $150 back after arguing with them for 20 min. They wanted to give... More 

Helpful?
2 Thank Econoline
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed September 14, 2013

Room was dirty tub wasnt cleaned bedside table and the small table in room had food and spilt liquid dried to table floor wasnt vacuumed .i would never stay at that place again when we told front desk they said they would have some one re clean the room they didn't so upon check out I complained again the young... More 

Helpful?
5 Thank Neis-2
Calgary, Alberta, Canada
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed July 8, 2013

unclean carpet hotel not organize, they are unprofessional in the reception, they are yelling at each others they are short of staff, and the beautiful part is the continental breakfast some bananas and black coffee with no server, no eggs no orange jus ....nothings. and for the room very old machine for the clim make too much noise. the light... More 

Helpful?
7 Thank kimo266
Kimberley, Canada
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
1 of 5 stars Reviewed October 25, 2012

I had read so many bad reviews of this place that I never would have chosen to stay here... but I had a last-minute medical appointment in Calgary and had to get a room- fast. I knew it wasn't a good sign that the Pointe Inn was the only hotel in Calgary that still had rooms available....... now I know... More 

Helpful?
8 Thank wintergirl66
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed October 23, 2012

The room was extremly cold and not very clean. There was the bare minimum for towels, if you can even call them that, as well as soap (one bar). We tried using the bathroom fan to help circulate the air, but had to turn it off because it sounded as if it might catch on fire. You definately get what... More 

Helpful?
2 Thank dburn66
Sherwood Park, Canada
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
1 of 5 stars Reviewed October 11, 2012

Upon checking in we were told to wait because they were too busy to help us. 40 minutes later we're told "I guess I'll have to help you now." As she was checking us in she got mad because we didn't have the exact credit card used to book, and threatened to cancel our booking and refuse us a room.... More 

Helpful?
7 Thank Casssandra H
Toronto, Ontario, Canada
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 16 helpful votes
1 of 5 stars Reviewed September 28, 2012

Very nasty hotel, lots of druggies and crackheads in this place! Every thing was dirty and sticky. Walls are paper thin. Basically no real beds - just mattresses on a disgusting fecal mattered stained carpet floor. I had to stay here for one night as everything else in the area was booked solid so I had no other choice. If... More 

Helpful?
7 Thank Roman K
Bluffton, Indiana
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed September 24, 2012

We booked this hotel in July, so we would have a place to stay the night before catching a flight out of Calgary, close to the airport. WHAT A MISREPRESENTATION on the site we booked through! Some of the reviews were pretty negative, others not so much. We erred, on the "not so much " side, and now I am... More 

Helpful?
4 Thank itk1234
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed August 20, 2012

we pulled up and the outside looks run down. when we went in the lobby was nice and the staff were friendly but as we went down the hallway and in the elevator it looked almost scary the cieling was low and the rugs were stained and it looked old. when we got into our room the beds and room... More 

Helpful?
4 Thank unchalunch
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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service

Additional Information about The Pointe Inn

Address: 1808 19 St NE, Calgary, Alberta T2E 4Y3, Canada
Location: Canada > Alberta > Calgary > Northeast Calgary
Number of rooms: 150
Also Known As:
Pointe Hotel Calgary
Hotel Style:
#4 Casino Hotel in Calgary
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