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Regency Suites Hotel Calgary

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Regency Suites Hotel Calgary
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184 Reviews from our TripAdvisor Community

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Showing 175: English reviews
Calgary, Canada
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed yesterday NEW

The staff are always great at communication and very friendly and helpful. The rooms are updated and clean. Only one complaint is that it's a bit noisy (the elevator is noisy and the walls are a bit thin). I'd happily stay here again and plan to. The staff are the best.

Review collected in partnership with this hotel

Helpful?
Thank Calgary3MakesCrazy
Hereford, United Kingdom
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

From the outside it dosent look that nice but the 2 bedroom suite that I booked was immaculate it all looked brand new. There was 6 adults so we had the sofa bed which also was very comfortable. The only downside was that there is only one bathroom could have done with an extra toilet/sink. I would recommend staying here... More 

Review collected in partnership with this hotel

Helpful?
Thank kaz6660
Thornhill, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Great place to stay. Great staff. Nice and friendly. The location was close to the calgary stampede grounds. Time from airport to hotel was around 30-40 minutes but worth it. I would recommend staying here.

Review collected in partnership with this hotel

Helpful?
1 Thank Gary Y
Toronto
2 reviews
4 of 5 stars Reviewed 1 week ago

The staff seemed helpful but when actually asked to do anything weren't as accommodating. The fast check out envelope still meant I needed to sign 2 forms?? The room was large and would be great for a longer trip.

Review collected in partnership with this hotel

Helpful?
Thank Abi_W1234
Nelson, Canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Clean and comfortable, with a bed I'd happily take home, and a well equipped kitchen and bath. Keurig coffee and tea for morning, and convienient to a wide range of coffee shops and restaurants. There is a convenience store a block away, and the C train is 3 blocks away. Excellent location!

Review collected in partnership with this hotel

Helpful?
1 Thank Zvac
VICTORIA
Level Contributor
54 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 1 week ago

When I got dropped at the front entry I was afraid I had made a mistake, cramped and old looking with a worn out look. Desk people were fine and helpful. Elevator to 7 floor and was still not too sure of this place but the room was well furnished, great linens and spotlessly clean. Full kitchen with separate bedroom.... More 

Helpful?
Thank BRENT B
Maple Ridge
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Front desk staff proceed with charging me for the reservation I booked with booking.com. I already cancelled that and shown him the cancellation email from booking.com. I also booked another reservation directly via regency website. Terrible experience with front desk staff. He needs better training and more acceptable attitude.

Review collected in partnership with this hotel

Helpful?
2 Thank dannguyen2016
RegencySuitesYYC, Manager at Regency Suites Hotel Calgary, responded to this review

Thank you for your feedback. We do pride ourselves on superior customer service and I'm very disappointed to hear that your experience did not meet your expectations. Your comments help us realize areas where our customer service could improve and I will take this opportunity to re-train all of the staff to have a better understanding of our policies. I... More 

Toronto, Ontario
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

The Regency Suites is a good hotel. The rooms are big and the kitchen is well equipped. My room was quite odd as the Fridge Door was on backwards making it a bit awkward. But everything works well. Bed was comfy. My only negative point was the AC is only in the Living Room and Kitchen are - no AC... More 

Review collected in partnership with this hotel

Helpful?
1 Thank aaron679
1 review
1 of 5 stars Reviewed 3 weeks ago

We were moved to different rooms a total of 5 times. My friend checked in first and she requested to be moved the first time because the room smelt like urine and the room was NOT clean. Upon moving once, she settled in and then eventually headed out. Upon my arrival, they checked me into the first room that my... More 

Helpful?
Thank Diana K
RegencySuitesYYC, Front Office Manager at Regency Suites Hotel Calgary, responded to this review

Thank you for your feedback. I apologize for the inconvenience of you having to be moved. Our front desk is trained to re-accommodate guests until they are satisfied and comfortable. It appears that there was some miscommunication between yourself and the front desk staff as your name was not registered to the room that you wanted access to and our... More 

Edmonton
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I always stay at the Regency Suites when I have to Calgary on business as it is close to our office and you can get a better deal for the price. Parking is also quite affordable. I enjoy having a kitchenette suite that allows me to bring groceries when I have to stay more than one night. Looking forward to... More 

Review collected in partnership with this hotel

Helpful?
Thank 332sued
Questions? Get answers from hotel staff and past guests. Ask a question

42 photos of this hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Self-Serve Laundry
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Let The Regency Suites Hotel be your Home Away From Home. Located right in the heart of downtown Calgary, The Regency Suites Hotel has the perfect location for business and leisure travelers. Stay at our 100% non-smoking hotel to enjoy the comfort of bright, spacious suites and allow us the opportunity to share with you the fun, relaxed and friendly atmosphere for which the West, and The Regency Suites Hotel, is known for! We are conveniently located within a five minute walk to Eau Claire Market, Prince's Island Park, Stephen Avenue Mall, Metropolitan Convention Centre, and the Light Rail Transit (LRT), which quickly connects you to any quadrant of the City. Within a ten minute walk, you will find yourself in trendy Kensington, at the Harry Hays Building, the Telus Convention Centre, high atop the city centre in the Calgary Tower, or taking in one of the exhibits at the Glenbow Museum. The famous nightlife of 17th Avenue is not far away either! The Calgary Zoo, Telus Spark Science Centre, Pengrowth Saddledome and Calgary Stampede Grounds are just a short drive away or a quick ride on the LRT. We are centrally located so you can enjoy all the attractions of Calgary. See our booking page for details on our value packages that include admission passes to the Calgary Zoo or Calaway Park! Whether you are staying with us for one night, or one month our executive suites offer all the amenities that travelers have come to expect from first class hotel accommodations. Renovated in 2014, we are an all suite hotel that offers extended stay conveniences like a fully equipped kitchen, 39" LG flat screen TV with a premium cable package including HBO and HD channels, modern fixtures and furnishings, triple sheeted bedding, Keurig coffee makers, private phone line featuring a speaker phone, complimentary local calls, complimentary high speed wired and wireless internet plus much more. Energize in our fitness centre which offers contemporary cardio and weight equipment. ... more   less 

Additional Information about Regency Suites Hotel Calgary

Address: 610 4th Ave SW, Calgary, Alberta T2P 0K1, Canada
Location: Canada > Alberta > Calgary
Price Range: $91 - $264 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Regency Suites Hotel Calgary 2*
Number of rooms: 120
Reservation Options:
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Also Known As:
Regency Suites Calgary Hotel Calgary
Regency Hotel Calgary
Hotel Style:
#44 Business Hotel in Calgary
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