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Ramada Limited Calgary Northwest

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Ramada Limited Calgary Northwest
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205 Reviews from our TripAdvisor Community

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Showing 198: English reviews
Edmonton, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

We should have turned around and left the moment we walked into the lobby. It is located across the street from the LRT and bus stop. Lobby was dirty outdated and the staff spoke barley two words to us upon checkin. We were with another party and they didn't attempt to put us in neighbouring rooms. And then we walked... More 

Helpful?
1 Thank 963bethw
Ramada_ltd_calgary, Front Office Manager at Ramada Limited Calgary Northwest, responded to this review

Dear Valuable Guest Thank you for your feedback to our customer service department. Our guest feedback is valuable for us to improve our service. We sincerely apologized for an unpleasant experience you encountered at our hotel. We have addressed this rare occurrence and ensured that such situation do not arise in the future. Once again our sincere apologies for the... More 

Cranbrook, British Columbia, Canada
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

We understand that when booking in motel village the quality isn't going to be great but this place took it to another level. There was mold everywhere including our coffee pot. The bathtub never stopped running and it was covered in rust. Our bedroom curtains were ripped sooo everyone could see in. Our door to the balcony had been kicked... More 

Helpful?
Thank DiningFamily4
Ramada_ltd_calgary, Front Office Manager at Ramada Limited Calgary Northwest, responded to this review

Dear Valuable Guest, Thank you for taking the Time to Complete the Trip Advisor online Survey. Your Comments are very important to us. Please accept our sincere apologies for the problems you faced while staying with us. Your Comments will be discussed with our staff to make sure we can improve in the areas mentioned in your Comments. Thank you... More 

Jasper, Canada
Level Contributor
153 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
3 of 5 stars Reviewed August 11, 2016

I traveled in August, found a room for 65+tax, so I didn't expect miracles:) The hotel was easy to find, parking lot empty, front desk clerks nice, room clean, hairdryer and Matrix shampoo samples in the room, even had a balcony. Breakfast was as expect super simple - coffee, tea, orange and apple juice, 3 different kinds of toast, butter,... More 

Helpful?
Thank articok
Ramada_ltd_calgary, Front Office Manager at Ramada Limited Calgary Northwest, responded to this review

Dear Guest, Thank you for taking the time to Complete the Trip Advisor online Survey. Your Comments are very important to us. Thank you for your kind feedback. We would like to share your comment with our staff so that will Motivate the team to perform even better in their respective Roles as we thrive to grow as a team.... More 

Grande Prairie, Canada
1 review
1 of 5 stars Reviewed August 8, 2016

First thing I booked the hotel 45mins before I got there. When I got there I had to wait for bit before the rude desk clerk found my reservation another customer was there and the clerk was being extremely rude even said that he wasn't gonna help cuz the guy was an hwadche. I paid $81 for the night and... More 

Helpful?
Thank tshadaye
1 review
1 of 5 stars Reviewed August 3, 2016 via mobile

Looks like everyone just stopped caring and gave up and wifi sucks stains on the pillow one good thing is we have a deck on the room which the railing isn't welding proper and I almost fell off bathroom is tiny and run down big time

Helpful?
Thank Glenn B
Spruce Grove, Canada
2 reviews
1 of 5 stars Reviewed August 2, 2016

this place should have the name Ramada taken away from it,. The ONLY good thing about our stay was the young desk clerk who went above and beyond to get us in a room at 8 PM that was clean, and even at that it was not all that. The room they originally put us in wasn't even cleaned yet.... More 

Helpful?
Thank Sandy G
Ramada_ltd_calgary, Front Office Manager at Ramada Limited Calgary Northwest, responded to this review

Dear Sandy, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an... More 

Raymond, Canada
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed July 20, 2016

I arrived late from the airport due to a flight delay and when I got there, the night duty manager made me stay in the lobby for nearly 30 minutes while he dug around for my booking and was quite rude during the process. The morning manager was okay, but the room itself was very aged and the bathtub was... More 

Helpful?
Thank HeatherLeighCameron
Castlegar, Canada
1 review
4 of 5 stars Reviewed July 18, 2016

Clean room, good place to stay overnight, worth for money. Had plenty of spaces for parking, but we did not try their breakfast as we left early. Seems friendly staff. We did not use their free wifi as we got access to "Shaw on the go" at the hotel room.

Helpful?
Thank muditha2016
Ramada_ltd_calgary, Front Office Manager at Ramada Limited Calgary Northwest, responded to this review

Dear Valued Guest, We would like to thank you for taking the time to send us your feedback. Comments from our guests are very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your kind feedback and we look forward to welcoming you back in... More 

Brisbane, Australia
2 reviews
1 of 5 stars Reviewed July 10, 2016 via mobile

Don't do it! Is my advice the rooms where filthy! The air conditioner was extremely loud! The bathroom was awful! The beds where very tied and lumpy and to top it all off they used paper cups for our coffee!!! Yep it was the worse motel I have ever stayed in!

Helpful?
Thank Gonewithoutatrace
Edmonton, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 15, 2016 via mobile

It's a decent place if you're only planning to stay a night or two. It's not new or fancy but it's cheap and the beds are extremely comfortable. Very nice front desk staff but the other staff members should probably use some discretion when they are within earshot of guests. More than twice during my stay (which was only 1... More 

Helpful?
1 Thank yql2017
Ramada_ltd_calgary, Front Office Manager at Ramada Limited Calgary Northwest, responded to this review

Dear! Valuable Guest Thank you for your feedback on Trip Advisor Department. Our guest feedback is valuable for us to improve our service. We sincerely apologized for an unpleasant experience you encountered at our hotel. We have addressed this rare occurrence and ensured that such situation do not arise in the future. We are also renovating our hotel rooms so... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Ramada Limited Calgary Northwest

Address: 2369 Banff Trail NW, Calgary, Alberta T2M 4L2, Canada
Location: Canada > Alberta > Calgary > Northwest Calgary
Price Range: $50 - $78 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Ramada Limited Calgary Northwest 2*
Number of rooms: 70
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Also Known As:
Ramada Limited Calgary Hotel Calgary
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