...Comfortable bed and convenient location...

Great location near shops and restaurants and tower... Overall, great experience and great location!...

Very good hotel in terms of location and upkeep...

It was a wonderful stay - a gorgeous building in a central location but it was made truly magical by the staff...

...The rooms are well-appointed and the location is perfect when traveling to Calgary for business...

...We definitely won’t stay again or recommend the Calgary location...

...Excellent location and friendly staff...

...The location is great cause it’s so close to restaurants of all kinds cuisines...

...Great location and wonderful staff!...

The Fairmont Palliser never disappoints...

...The Gold Lounge’s inviting atmosphere with its complimentary hot breakfast, little treats such as cookies and/or candy in the afternoon and the delicious evening hors d’oeuvres more than make up for the extra cost...

...The room was well appointed, modern, and had lots of amenities, including a kettle and a nespresso...

Outstanding, older hotel with modern touches...

...The lobby and lounge area are very beautiful...

...The rooms are nicely appointed and comfortable...

...It was a pleasure to stay in the Fairmont Palliser Gold rooms!...

...We had a wonderful room which was beautifully cleaned...

...Friendly staff and my room was lovely...

The Fairmont Palliser is from a past age, 1920s I guess, and no doubt has its admirers...

The main entrance to this hotel is quite impressive and so is the dining and foyer area...

...Recently my mother got married in the Palliser's newly renovated Oval Room. It was a stunning venue for a small wedding - a beautiful room with crown moulding, classical white decor and many windows... The soft seating and drinks for the reception and the set up for the wedding was tasteful and lovely... We had fun on the temporary dance floor, dj'ing our event!...

...Our Fairmont Gold one bedroom suite exceeded expectations: tons of space, fresh and clean decor, a heated bathroom floor, quality bedding, and excellent toiletries. The Fairmont Gold lounge was beautiful and well-stocked for breakfast and daytime snacks, plus great views...

...The renovations in the lobby that date to a few years ago, continue to look fresh and with the times. Hawthorne is a beautiful room with one of the cosiest fireplaces... The room was beautiful, large, and perfect for a longer stay with enough space for our clothes and kugga and to feel comfortable...

...The ambiance, the décor… all beautifully ornate yet still very comforting...

...the ambiance was very updated and yet traditional as well...

...So beautifully decorated for the holidays with beautiful sophistication!...

This is a hotel that has a beautiful lobby and old elevators, really makes it seem like you are in a luxury hotel...

...If however you like a place with history, with Art Deco design and a great atmosphere... Well decorated with quality furniture, carpets and curtains... The beds are very comfortable with great pillows and duvets...

...The side table was tiny and nowhere near the chair... This old building did have some wonderful vintage touches – we loved the high ceilings, wood trim & moldings and glass doorknobs...

...Room smelled like cigarette smoke and the room noise was so loud from the street it was hard to sleep. Told front desk and they said all rooms are like it... My room was over $500 a night and could have gotten the same for $80...

Just stayed the one night prior to moving on to Banff, the check in guy appeared distracted and somewhat disinterested and could have been more helpful in advising how the lift card works, you have to hold it against the reader for several seconds, not just tap it, if it wasn’t for other guests we would have had to return to reception The room was of a good size , well furnished and the bed comfortable, our window had a good view of the Calgary tower...

...At the sound of alarm and recorded evacuation instructions we quickly exited our 5th floor room and proceeded to the fire exit stairwell across from our 5th floor room...

...For those reviews commenting on room and bathroom size, you have to keep in mind this hotel was opened in 1914. It is historic and I don't think I have ever stayed in the same room configuration twice - it is part of the charm and it is interesting to think that people have been staying in this room for 11 generations... If you want a cookie-cutter room, there are several other hotels in the area...

Staying at the lovely Fairmont Palliser is always wonderful, but staying at the Gold level is an even greater experience and well worth the extra expense...

The hotel itself was incredibly beautiful, our room however had many draw backs. Smelt like cigarette smoke, dust on all surfaces, stains running down the dresser and headboard...

...Intuit Inc. At the concierge, I was told we all are being upgraded to Junior Suites. While my colleagues got their keys immediately, I was told to wait for an hour as the room wasn't ready... Once through, I was shocked to see my room(#902) which was in 1 extreme corner and not a Junior suite for sure... The room was extremely cramped, no proper instructions on how to connect to Wifi, or the amenities with the room... Totally not worth for $670 per night...

...We like it when we know we will be spending more time at the hotel... It was a two-room suite, each room with its own TV, roll-out bed, all the toiletries, robes (even one small for our little guy,) sleepers and coffee maker... When you book, if you can, ask for a room on the opposite side of the train...

...However the room are quite antiquated, tiny, beds are too soft, pillows have absolutely no support, the showers are so tiny a 6ft2" person barely fits and then the water pressure was abysmal...

The room was ok, comfortable bed... Reception suggested we get room service for coffee, when we said we would not pay room service when we should be able to make our own, we were sent complimentary coffee and cheesecake!...

...The room with well-equipped and the beds were comfortable. It was quiet however, I had no view and room service was very expensive and the food was basic and not worth it... Front desk staff are nice; however, more than once I requested to not have any feathers in the room, and when I got there their pillows had feathers...

...We stayed at the hotel during a trip to Calgary for surgery for my wife. The hotel had organised the things we needed in the room which were there on arrival and staff could not have been more helpful...

...I had made a few requests for my room and they were able to accommodate all my needs very promptly... I also had room service and lunch and dinner on different days and everything my family ordered was delicious and hot...

We realized after check-in that the room was too small for our needs (family with a small child) and the manager, Kathy, was incredibly helpful. She found us the right room and shared some good activities for our daughter (great pool!)...

...Our room had paint on the wallpaper and the thermostat did not work making our room very hot...

...Cons: half the rooms back on to a Train station and tracks... I upgraded to a King Suite and am extremely disappointed that I wasn’t advised of this when I reserved... Rooms and washrooms are VERY small (as are most rooms that were built that long ago, I get it), but are now showing serious signs of age and use... For the cost of the room, valet and food here they simply have to do better or regular users like me will never come back...

...We were here for a total of 2 nights and once pulled up out the front, checked in and were offered a room upgrade which we accepted. After checking in we were told there is no car parking at the hotel but to park in a multistory car park at the end of the block which does connect up through a business block then onto the hotel, it is very confusing and quite a walk when you have suitcases in toe (took about 10 mins to get from the car to the hotel as you have to go up an down lifts to different levels too) Eventually we get to our room which in itself is lovely and no complaints about it as it is was large (due to upgrade) and clean... The main issue was at night, we were on the 11 floor and found that there is a train line directly outside 1 side of the hotel which trains come through all hours of the night which kept us up most of the night, we were not informed of this when checking in, so we requested a change in rooms to the other side of the hotel which was quieter but we were still charged for the room upgrade on the 2nd night which is pretty mean of the htel considering it was there issue to start with... Would advise find another hotel at a better price...

...I had booked my stay 5 months in advance... no complimentary items were left in the room to even shower with had to order after calling room service, the AC did not work can you believe!!... they came into our room and gave us fans!... Did not even bother offering a different room or even a price change at checkout!...

Our family stayed in this hotel in June 2022. Good rest was imperative for our family and we specifically asked for a quiet room... The hotel staff decided to do their worst... To start with, they put us into an adjoining room separated by a simple wooden door with big holes around it... So, you can hear any sound from another room... Then, the hotel staff decided to put into the adjoining room a person with a guitar – a brilliant decision based on our request for a quiet room...

...The first thing that put us off was when we checked in and they tried to upsell us to a bigger room – kind of tacky... The room was bigger than we expected, which was nice... The room really needed dusting, especially the “hidden” things like vents, tissue boxes and baseboards...

I got ripped off….I paid for a junior suite and got a standard room... So I paid for a suite and got something less……they wouldn’t have said anything if I didn’t start the conversation...

...We didn’t eat at the hotel or use any of the other facilities so can’t comment on those, for our purpose the hotel was fine but if staying longer I would choose something more budget friendly...

...Tiny bathroom— no countertop in bathroom...

...Concerned about ana online meeting in the morning, I upgraded to Fairmont Gold for $100...

...My room was over $500 a night and could have gotten the same for $80... Guess no one wanted to clean it up...

We booked Fairmont Gold and I would recommend it when traveling with children... When you book, if you can, ask for a room on the opposite side of the train... Everything would have been superb, but the train is very noisy...

The hotel itself was incredibly beautiful, our room however had many draw backs... We definitely won’t stay again or recommend the Calgary location...

...i would have preferred a 'lower-class' room if i didnt have to move... now i'm in a room next to a rain track....would not recommend for any business clientele...

The Fairmont Palliser is from a past age, 1920s I guess, and no doubt has its admirers... We have stayed in some great hotels but somehow this one just doesn't work for us...

...Breakfast is hugely expensive, nice but not that good... Not a nice enough experience to be worth the money...

...It was quiet however, I had no view and room service was very expensive and the food was basic and not worth it...

...Cons: half the rooms back on to a Train station and tracks... I upgraded to a King Suite and am extremely disappointed that I wasn’t advised of this when I reserved... For the cost of the room, valet and food here they simply have to do better or regular users like me will never come back... I’m happy to pay it, but expect a much better experience that at the Palliser...

...It charged me for items in the 'refreshment centre' (I'm assuming that is another way to say 'fridge'), that I did not have - including red wine and Hennessey... I did not eat/drink any of the items, nor did I take out any of the items so I was very confused why I was charged for those two items... I had to call the hotel in order to receive a refund, and to be honest, after paying $300+ for one night and then having to go through the trouble and effort after my stay of asking to not be falsely charged is highly unacceptable... Unfortunately the fridge is filled with items that myself (and likely a great number of other guests) will not purchase... It is a shame that it is filled with items to purchase, because if I was staying longer than one night, I would have no where to put my own items... If the Fairmont wants to fill the fridge with purchasable items, they should provide another fridge for the customer to use for personal items... For a hotel that prides themselves on a 5 star experience, that was quite a disappointment for myself and my partner...

...Walking up I felt like if I wasn’t driving a $200,000 car I shouldn’t be there... The wifi was horrible unless you wanted to pay for business wifi.... If you don’t mind paying $14 for berries and granola then knock your socks off...

Another Fairmont Hotel which has not lived up to its hype...

Considering this is a fairmont and 4* we had high expectations coming here as it was our last hotel in Canada before we flew back to the UK and found this to be very short of what we expected... The main issue was at night, we were on the 11 floor and found that there is a train line directly outside 1 side of the hotel which trains come through all hours of the night which kept us up most of the night, we were not informed of this when checking in, so we requested a change in rooms to the other side of the hotel which was quieter but we were still charged for the room upgrade on the 2nd night which is pretty mean of the htel considering it was there issue to start with... Only other comment is that they also charge $15 a day for wifi which i get for free on lower * hotels which is a rip off... Overall it is an old hotel that does show its age in places and for the price we paid it should be offering more!... Would advise find another hotel at a better price...

If you like modern contemporary hotels this is not the place for you... The place is certainly grand on a big scale...

...no complimentary items were left in the room to even shower with had to order after calling room service, the AC did not work can you believe!!... Did not even bother offering a different room or even a price change at checkout!... I would call at least 35 mins in advance and when we would get down the main lobby we were still waiting another 15-20 mins to have our call pulled out it was ridiculous...

...That person started playing guitar at 10pm... By the way, if you plan to visit their restaurant, make sure you are going to wear fancy clothes and diamonds... He showed up 15 minutes later, and was not pleased that we hadn’t paid yet... To summarize, even if it’s a super expensive hotel, don’t expect any good service and good rest – their staff is careless...

...The first thing that put us off was when we checked in and they tried to upsell us to a bigger room – kind of tacky... The towels were nowhere near the quality I’d expect in a 5-star hotel – they were rather thin and not quite white... It certainly was not a 4-star hotel and we would likely not return here...

...The hotel is very clean and has extremely friendly staff...

...Rooms clean and service was friendly...

...Very good hotel in terms of location and upkeep. Even though it is an old property, is very well maintained... Housekeeping lady (forgot to ask her name) was very good and kept the room very clean...

...I finally turned off the water to the toilet so I could try to sleep... We went out for a walk and there was a nice note in our room on our return that everything was fixed...

Fantastic well maintained old historic hotel...

...Very comfortable bed and very clean room...

...We had a wonderful room which was beautifully cleaned...

...Felt like hone since we have the same bed at home. Our room is clean and smells good!...

Good size room and bath...

...Our Fairmont Gold one bedroom suite exceeded expectations: tons of space, fresh and clean decor, a heated bathroom floor, quality bedding, and excellent toiletries...

...The beds are very comfortable, room service is impeccable & the rooms are very spacious...

...Housekeeping staff were great and restaurant staff really helpful with my wife’s mobility...

...The gym pool area was well equipped and clean...

...But most important the care I received from the staff members like Esmeralda, who took care of me and my stuff assuring the perfect cleanliness...

...Hotel common areas/public areas we very clean...

...Rooms were excellent and the Gold Lounge is one of the best I've been in...

...After checking in we were told there is no car parking at the hotel but to park in a multistory car park at the end of the block which does connect up through a business block then onto the hotel, it is very confusing and quite a walk when you have suitcases in toe (took about 10 mins to get from the car to the hotel as you have to go up an down lifts to different levels too) Eventually we get to our room which in itself is lovely and no complaints about it as it is was large (due to upgrade) and clean...

...Well decorated with quality furniture, carpets and curtains...

...Our room was clean and well.presented, but was a little tired looking...

...The main entrance needed cleaning and the rug replacing – the hotel’s logo was almost worn completely away...

...Staying at the lovely Fairmont Palliser is always wonderful, but staying at the Gold level is an even greater experience and well worth the extra expense. The Gold Lounge’s inviting atmosphere with its complimentary hot breakfast, little treats such as cookies and/or candy in the afternoon and the delicious evening hors d’oeuvres more than make up for the extra cost... Over and above all that the Gold Lounge offers in terms of food and drink, however, is the excellent service that the Gold level staff provides... All of the staff here at the Fairmont Gold level in the Palliser always go above and beyond to make me - or us when my husband is with me - feel so very welcome and appreciated!... From little extras such as chocolate treats and a note in our room to the occasional big surprise such as an upgrade to a suite, the fantastic staff always makes our stay special... Great big thanks to both the past and present members of the Gold staff who all excel at their job... Currently the Gold staff consists of the following excellent individuals: Kathy, Jill, Oksana, Jameson, Cecilia, Corinne, Neha and Vanessa... (…and best of luck to Jameson who leaves the Gold family soon to start his new career as a Calgary Firefighter!)...

I cannot praise the dedication and kindness of the staff enough. From the moment I stepped onto the property I felt like and honored guest... Concerned about ana online meeting in the morning, I upgraded to Fairmont Gold for $100... The 5:00 cocktail hour in the Fairmont Gold was fabulous and and served as my dinner... The breakfast was even better with a wide selection of eggs, meats, waffles, fruits, breads, cereals, oatmeal, yogurt, juices, cheese... But the best part of my stay was how nice, friendly, and helpful everyone was at the hotel (even giving me a late checkout when my meeting ran a little long)...

...The accommodation and service experienced on the Fairmont Palliser Gold Floor were exceptional. Duing our stay we thoroughly enjoyed the amenities of the gold floor lounge as we completed course work... We also treated ourselves many times to the pool area and visited the R'n'R spa... The gold floor staff took excellent care of us; recommending restaurants and activities, ensuring we were comfortable while we worked in the lounge and reminding us to nibble the delicious canapes!... Neha in particular, went above and beyond expectations to ensure that everything with our trip was extraordinary...

...We had arrived from the airport and wanted to shower, but there was no hot water. We had to wait for the water to be sorted, which was not an ideal first impression... Day 2 we lost electricity to our tv and coffee machine... Reception suggested we get room service for coffee, when we said we would not pay room service when we should be able to make our own, we were sent complimentary coffee and cheesecake!...

Without a doubt, the best customer service we have EVER received from ANY hotel we have ever stayed in. Nothing was too much trouble during our stay, the care, professionalism and understanding of what constitutes outstanding customer service was displayed by every member of staff... A special mention to Neha and Corrine, you are both incredible - your intuitive and caring felicitations meant the world to us and your efforts to make our stay amazing was greatly appreciated...

...The Director of Event Services, Michelle Tyrrell, did a beautiful job, as she always does. The soft seating and drinks for the reception and the set up for the wedding was tasteful and lovely... She worked around our allergies and food preferences with a modified, delicious menu... Highly recommend this venue for class, excellent planning and a great experience...

...Caitland, our dinner waitress went overboard to make our anniversary, a memorable one... Front desk dealt with a very small glitch, and gave us complimentary wine for the inconvenience... Easily worth the price for excellence!...

...What really impressed me the most was the unforgeable service we received throughout our stay, especially on the Gold Floor. Simply put, we were treated like family... Karandeep in reception and Kathy in the Gold Lounge were two of the most welcoming and accommodating individuals that I have ever met in the service industry... A sincere thanks to both of you for making our stay unforgettable... I also wanted to thank Neha (the Fairmont Gold supervisor) for upgrading us to such an extraordinary room... The Heritage Suite is truly a room fit for a king or queen… and by some miracle we got to stay in there as well...

We decided to book the Gold floor as a treat for our family... Because the main items on the evening buffet weren't gluten free they had Chef make me an entire separate meal and dessert as well as have some gluten free breakfast items put out for me... The attention to detail and catering to their clients need was top notch...

...The bellman and door staff were always eager to help with luggage or directions. The restaurant in the hotel did not offer as much for children as the the room service menu did... So we did order room service instead... I really appreciated the indoor pool... The heated floors in the bathrooms are so appreciated... Overall the experience was safe and comfortable and we appreciated the Fairmont hospitality...

...I had a wonderful time at the Fairmont Palliser between Christmas and New Years. I had made a few requests for my room and they were able to accommodate all my needs very promptly... I had room service every day for breakfast and the quality of food and the service was excellent... Well worth it for the value I received!... I also had room service and lunch and dinner on different days and everything my family ordered was delicious and hot... While there, I also went to the spa for a manicure and pedicure... The ladies were professional and made you feel relaxed and pampered...

We realized after check-in that the room was too small for our needs (family with a small child) and the manager, Kathy, was incredibly helpful. She found us the right room and shared some good activities for our daughter (great pool!)... The other personnel, Karandeep, was also delightful and we enjoyed excellent cappuccinos and views on the Gold Floor... I had a great massage and my daughter enjoyed the mani pedi (I do not recommend regular manicure for adults - the polish smeared because no drying fan??)...

...The trains run every 20-30 minutes and are so loud they shake the building... For the cost of the room, valet and food here they simply have to do better or regular users like me will never come back...

...The internet connection was hit and miss . Staff were on the whole professional but the bell boy who took our luggage up to our room certainly needed some training on how to smile!...

I received a second receipt the day after my stay at the Fairmont Palliser. It charged me for items in the 'refreshment centre' (I'm assuming that is another way to say 'fridge'), that I did not have - including red wine and Hennessey... If the Fairmont wants to fill the fridge with purchasable items, they should provide another fridge for the customer to use for personal items... For a hotel that prides themselves on a 5 star experience, that was quite a disappointment for myself and my partner...

...We were here for a total of 2 nights and once pulled up out the front, checked in and were offered a room upgrade which we accepted... The main issue was at night, we were on the 11 floor and found that there is a train line directly outside 1 side of the hotel which trains come through all hours of the night which kept us up most of the night, we were not informed of this when checking in, so we requested a change in rooms to the other side of the hotel which was quieter but we were still charged for the room upgrade on the 2nd night which is pretty mean of the htel considering it was there issue to start with...

...Arriving is easy, parking easier. Covered parking, with a 3 minute walk to the hotel elevator... We chose the Gold floor and were treated like royalty by Jill and her team... Unfortunately I needed slightly more attention due to a medical mishap, and Jill went above and beyond for my wife and I... The Gold lounge offers, complimentary soft drinks, amazing teas and coffees, bottled waters, and a fully stocked honour bar... We suggest treating yourself to the world class hospitality from an amazing team, that the Fairmont Palliser Gold Experience offers...

...no complimentary items were left in the room to even shower with had to order after calling room service, the AC did not work can you believe!!... they came into our room and gave us fans!... I would call at least 35 mins in advance and when we would get down the main lobby we were still waiting another 15-20 mins to have our call pulled out it was ridiculous...

...Good rest was imperative for our family and we specifically asked for a quiet room. The hotel staff decided to do their worst... To start with, they put us into an adjoining room separated by a simple wooden door with big holes around it... Then, the hotel staff decided to put into the adjoining room a person with a guitar – a brilliant decision based on our request for a quiet room... When we were there, the waiter was clearly busy with more important clients than with us – he barely talked to us and was around some particular people... He showed up 15 minutes later, and was not pleased that we hadn’t paid yet... To summarize, even if it’s a super expensive hotel, don’t expect any good service and good rest – their staff is careless...

...The towels were nowhere near the quality I’d expect in a 5-star hotel – they were rather thin and not quite white... They gave us a coupon for a glass of sparkling wine or a dessert for our anniversary, which we appreciated... The concierges didn’t seem to know much... When we asked about things to do they steered us to shopping and restaurants, never telling us about Fort Calgary, the free train throughout downtown, the Glenbow Museum or Studio Bell (the Canadian National Music Centre)... When we asked about transportation to the airport, she had to Google it to find out!... One night the elevators weren’t working for over an hour – and they spent lots of time trying to open stairwells for people to use... They finally got 1 elevator working, but really didn’t seem to have good contingency plans...

...Staying at the lovely Fairmont Palliser is always wonderful, but staying at the Gold level is an even greater experience and well worth the extra expense. The Gold Lounge’s inviting atmosphere with its complimentary hot breakfast, little treats such as cookies and/or candy in the afternoon and the delicious evening hors d’oeuvres more than make up for the extra cost... All of the staff here at the Fairmont Gold level in the Palliser always go above and beyond to make me - or us when my husband is with me - feel so very welcome and appreciated!... From little extras such as chocolate treats and a note in our room to the occasional big surprise such as an upgrade to a suite, the fantastic staff always makes our stay special...

...From the moment I stepped onto the property I felt like and honored guest... The 5:00 cocktail hour in the Fairmont Gold was fabulous and and served as my dinner... The breakfast was even better with a wide selection of eggs, meats, waffles, fruits, breads, cereals, oatmeal, yogurt, juices, cheese... But the best part of my stay was how nice, friendly, and helpful everyone was at the hotel (even giving me a late checkout when my meeting ran a little long)...

...The bathroom was also a good size but bizarrely the toilet roll was not in reach of the toilet, who designed that ??...

...The accommodation and service experienced on the Fairmont Palliser Gold Floor were exceptional. Duing our stay we thoroughly enjoyed the amenities of the gold floor lounge as we completed course work... We also treated ourselves many times to the pool area and visited the R'n'R spa... The gold floor staff took excellent care of us; recommending restaurants and activities, ensuring we were comfortable while we worked in the lounge and reminding us to nibble the delicious canapes!... Neha in particular, went above and beyond expectations to ensure that everything with our trip was extraordinary...

The main entrance to this hotel is quite impressive and so is the dining and foyer area. However the room are quite antiquated, tiny, beds are too soft, pillows have absolutely no support, the showers are so tiny a 6ft2" person barely fits and then the water pressure was abysmal... I come to Calgary at least once a month and will be taking my business to La Germain, Hyatt or Mariott...

The room was ok, comfortable bed. We had arrived from the airport and wanted to shower, but there was no hot water... Day 2 we lost electricity to our tv and coffee machine... Reception suggested we get room service for coffee, when we said we would not pay room service when we should be able to make our own, we were sent complimentary coffee and cheesecake!...

...We always enjoy staying at this hotel as they take such good care of their guests. We enjoyed drinks and a meal at the Hawthorn and my wife very much enjoyed the spa...

...Caitland, our dinner waitress went overboard to make our anniversary, a memorable one... Front desk dealt with a very small glitch, and gave us complimentary wine for the inconvenience...

We came to Calgary to see family and freinds and booked a couple nights at the Fairmont Palliser as a treat... When we arrived Jill at the front desk welcomed us with a big smile and a complimentary room upgrade!... Our room view was from the 10 th floor and looked right up centre street!... We came down for a drink and to eat ; Sara in the bar sent over the local beer ( nice) stopped by for a laugh and we enjoyed family time... Thursday we went out to Major Toms for more views and a fancy cocktail and when we returned to hotel, Alex asked about our day and offered a complimentary bubbly in the hotel lobby... She made us smile every time we walked through the lobby... Many staff were helpful and funny and kind and I don’t have all the names but we felt special and pampered ...

...The renovations in the lobby that date to a few years ago, continue to look fresh and with the times. Hawthorne is a beautiful room with one of the cosiest fireplaces... We were staying on the Gold Floor and had been upgraded from the original room category... The room was beautiful, large, and perfect for a longer stay with enough space for our clothes and kugga and to feel comfortable... The Gold Floor team was more than welcoming and always very serviable... The Gold Floor is an ideal space to spend some time playing cards, getting some work done, and just have a cocktail... The pool is also a fun diversion... The Palliser is undoubtedly the best hotel in Calgary!...

My 10yr old and I spent 2 nights at the Fairmont Palliser. The bellman and door staff were always eager to help with luggage or directions... The restaurant in the hotel did not offer as much for children as the the room service menu did... So we did order room service instead... I really appreciated the indoor pool... Our hotel room itself was large, and comfortable... The heated floors in the bathrooms are so appreciated... You’re close to walkable restaurants, we were directly next door to the Calgary Tower and had a nice dinner at the revolving restaurant Sky360... Overall the experience was safe and comfortable and we appreciated the Fairmont hospitality...

We decided to book the Gold floor as a treat for our family... The attention to detail and catering to their clients need was top notch...

...She found us the right room and shared some good activities for our daughter (great pool!). The other personnel, Karandeep, was also delightful and we enjoyed excellent cappuccinos and views on the Gold Floor... I had a great massage and my daughter enjoyed the mani pedi (I do not recommend regular manicure for adults - the polish smeared because no drying fan??)...

...They use one ply tissue and toilet paper...

...It charged me for items in the 'refreshment centre' (I'm assuming that is another way to say 'fridge'), that I did not have - including red wine and Hennessey. During my stay I opened to fridge to see if I could put my own food and beverage inside... Unfortunately the fridge is filled with items that myself (and likely a great number of other guests) will not purchase... For a hotel that prides themselves on a 5 star experience, that was quite a disappointment for myself and my partner...

...The valet guys were super friendly too... If you don’t mind paying $14 for berries and granola then knock your socks off...

...We were here for a total of 2 nights and once pulled up out the front, checked in and were offered a room upgrade which we accepted... The pool was okay and as you would expect but the Jacuzzi was broken which was a dissapointment also... Only other comment is that they also charge $15 a day for wifi which i get for free on lower * hotels which is a rip off...

...Arriving is easy, parking easier. Covered parking, with a 3 minute walk to the hotel elevator... We chose the Gold floor and were treated like royalty by Jill and her team... The Gold lounge offers, complimentary soft drinks, amazing teas and coffees, bottled waters, and a fully stocked honour bar... A fantastic breakfast, snacks throughout the day, and hors d’oeuvres, and desserts in the evening... We suggest treating yourself to the world class hospitality from an amazing team, that the Fairmont Palliser Gold Experience offers...

...no complimentary items were left in the room to even shower with had to order after calling room service, the AC did not work can you believe!!... they came into our room and gave us fans!... Did not even bother offering a different room or even a price change at checkout!... I would call at least 35 mins in advance and when we would get down the main lobby we were still waiting another 15-20 mins to have our call pulled out it was ridiculous...

...The first thing that put us off was when we checked in and they tried to upsell us to a bigger room – kind of tacky. There was no shelf space for toiletries in bathroom and it needed some towel bars... The towels were nowhere near the quality I’d expect in a 5-star hotel – they were rather thin and not quite white... They gave us a coupon for a glass of sparkling wine or a dessert for our anniversary, which we appreciated... The room was bigger than we expected, which was nice... This old building did have some wonderful vintage touches – we loved the high ceilings, wood trim & moldings and glass doorknobs... When we asked about things to do they steered us to shopping and restaurants, never telling us about Fort Calgary, the free train throughout downtown, the Glenbow Museum or Studio Bell (the Canadian National Music Centre)...