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Comfort Inn & Suites University

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Comfort Inn & Suites University
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264 Reviews from our TripAdvisor Community

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Showing 255: English reviews
Regina
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 3 days ago NEW via mobile

I reserved this hotel strictly for the location, which if you want easy access by train to downtown, is excellent. I was shocked at how dirty the room was. Our family has many food requirements so we eat in often. I had to clean the fridge, microwave and counters before we could put any of our food away. There was... More 

Helpful?
2 Thank Eccentric_eyes
Sam T, Front Office Manager at Comfort Inn & Suites University, responded to this review

Dear Guest, Please accept our Apologies for the Inconvenience you faced while staying with us. While I can say the problems were not as you have described in your Comments but I know this review has been written more in Frustration rather then honesty. Saying that I do realize that the 1st Room you checked in to wasn't 100% to... More 

Lloydminster, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

I am not much of a complainer at all and I hate confrontation so for me to complain and ask for a new room is really out of my comfort zone.. I booked two nights with this hotel as I have stayed at other comfort inns and they have all been great. After checking in I noticed my bedding and... More 

Helpful?
2 Thank downtown77
Sam T, Front Office Manager at Comfort Inn & Suites University, responded to this review

Dear Guest, Please accept our Apologies for the Inconvenience you faced while staying with us. While I can say the problems were not as you have described in your Comments but I know this review has been written more in Frustration rather then honesty. Saying that I do realize that the 1st Room you checked in to wasn't 100% to... More 

Lethbridge, Canada
Level Contributor
206 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 133 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We have stayed in many hotels in this area over the years. They are all around the same quality with similar offerings - fairly basic. The price on this one was the lowest for this weekend so we stayed here and we got good value for our money! A water slide, small pool and hot tub were great for our... More 

Helpful?
Thank paixful
Sam T, Front Office Manager at Comfort Inn & Suites University, responded to this review

Dear Guest, Thank you for taking the time to Complete the Trip Advisor online Survey. Your Feedback is important to us. I am glad to hear that you had a overall good experience with us. Thank you for choosing us for your hospitality needs. We hope to welcome you again soon in near future.. Best Regards, Sam Tejani Front Office... More 

Level Contributor
4 reviews
4 of 5 stars Reviewed 3 weeks ago

We had booked into another hotel but when we arrived the staff where no where to be seen, the floors where sticky and the pool area was dimply lite. There was a customer complaining of a dirty room. So we checked out next door and found this ray of sun light behind the counter. Wishing us a very good evening... More 

Helpful?
Thank Robert S
Sam T, Front Office Manager at Comfort Inn & Suites University, responded to this review

Dear Guest, Thank you for taking the Time to Complete the Trip Advisor Online Survey. I am glad to hear that you had a overall good experience while staying with us. Its comments like yours that with help & Motivate the Staff to perform even better in their Respective Roles. Thank you for Choosing us for your Hospitality needs we... More 

Kelowna, Canada
Level Contributor
107 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed here two nights. The room was small, but acceptable. The lighting was very poor for reading. This is a problem with many hotels, but in particular, this one was bad. Breakfast was acceptable, and the breakfast room was bright and cheerful. Replacement of empty food bins was prompt. My major gripe with the room was housekeeping. When we... More 

Helpful?
Thank calgaryguy
Sam T, Front Office Manager at Comfort Inn & Suites University, responded to this review

Dear Guest, Thank you for taking the Time to Complete the Trip Advisor online Survey. Your Comments are very important to us. Please accept our sincere apologies for the problems you faced while staying with us. Your Comments will be discussed in the next Team Meeting to make sure we can improve in the areas mentioned in your Comments. Thank... More 

Athabasca, Canada
1 review
2 of 5 stars Reviewed 3 weeks ago

This hotel is dated, but for the price you expect that. What I don't like is the cleanliness. The room had a wet patch around the air-conditioner, the bathroom wasn't cleaned. I had to ask house keeping for clean towels, because of a used towel in the bathroom. The toilet and bath/shower weren't cleaned either. The wall behind the headboard... More 

Helpful?
Thank normandewet
Sam T, Front Office Manager at Comfort Inn & Suites University, responded to this review

Dear Guest, Thank you for taking the Time to Complete the Trip Advisor online Survey. on behalf of Management & Staff please accept our sincere apologies for the Problems you had to go through while staying with us. Your Concerns will be discussed with the Housekeeping Department & I can assure you that steps will be taken to improve in... More 

Toronto, Canada
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Stayed here for one night in Calgary. I thought the location of the hotel was great, only a 10 min drive to downtown, and it was right next to the main highway to Banff. It also had a train stop right next to the hotel. The hotel has a pool and slide, free wifi, free parking and breakfast. Breakfast was... More 

Helpful?
Thank SunshineSeeker25yyz
Sam T, Front Office Manager at Comfort Inn & Suites University, responded to this review

Dear Guest, Thank you for taking the time to Complete the Trip Advisor online Survey. Your Comments are very important to us. I am glad to hear that you had a overall good experience while staying with us. We hope to welcome you soon again in near future.. Best Regards, Sam Tejani Front Office Manager Comfort Inn Sutes More 

Vancouver
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 5 weeks ago via mobile

Passing through Calgary booked this place because of the price (under a 100). Our expectations were minimal, a clean place to sleep with comfort. It met these expectations. The beds were very comfortable, the morning breakfast was a bonus. I did see some people have issues with getting help at the front with staff but for value I would recommend... More 

Helpful?
Thank Munks09
Sam T, Front Office Manager at Comfort Inn & Suites University, responded to this review

Dear Guest, Thank you for taking the Time to Complete the Trip Advisor online survey. Your Comments are very important to us. I am glad to hear that you had a overall good experience while staying with us. Thank you so much again for choosing us for your Hospitality needs. We hope to welcome you again soon in near future..... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed August 22, 2016 via mobile

My boys and I planned a stay-cation at the Comfort Inn as it has a hot tub, pool and waterside. Unfortunately, the carpet in our room was soaking wet (gross) with no explanation; it took them 5 hours to fix the cable issue but we still couldn't watch a movie; WiFi worked half the time; faucet leaked; bath tub was... More 

Helpful?
Thank Stacy E
Grand Cayman
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed August 17, 2016

the only two thing that is going for this hotel is the pool and the hot breakfast. would do i start. the lady at the front desk was nice , but she was the only one there , by her self no security nothing. we stay on the fourth floor. and there were some natives that were drunk and fighting... More 

Helpful?
Thank bahamas_12
Sam T, Front Office Manager at Comfort Inn & Suites University, responded to this review

Dear Guest, Thank you for taking the Time to Complete the Trip Advisor online Survey. Your Comments are very important to us. On behalf of Management & Staff please accept our sincere apologies for the inconvenience you faced while staying with us. I can assure you that we are actively working on the Problems mentioned by yourself infact the 2nd... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Comfort Inn & Suites University

Address: 2369 Banff Trail NW, Calgary, Alberta T2M 4L2, Canada
Location: Canada > Alberta > Calgary > Northwest Calgary
Price Range: $62 - $109 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites University 2.5*
Number of rooms: 82
Reservation Options:
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Also Known As:
Comfort Inn & Suites University Hotel Calgary
Comfort Inn And Suites University
Comfort Inn Calgary
Calgary Comfort Inn
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