What an amazing hotel. Right opposite the entrance to Calgary tower. The hotel itself was clean and easy to navigate. I didn't have a great view from my window (7th floor) but that didn't bother me. The room was clean and it was also cleaned while I stayed there. The walk in shower was powerful, loved it. The valet parking was expensive but I am guessing that's the costs with staying in a city. I did find where to place the car a little difficult, it is either down the alley beside the hotel or beside the side entrance to the hotel. All in all fantastic stay and would book again.
I am very disappointed on the choice of wine it was horrible and the chocolates are the most disgusting chocolates I’ve ever eaten in my life. The phone did not work in the room. And the couches were extremely uncomfortable to sit on. I paid almost 700$ and I expected top notch room and was greatly disappointed in the face that I was on the 5th floor with absolutely no view of the city as well. Overall I am extremely disappointed and will not be staying here again. The beds are not so great either. The only thing impressive was the size of the room and the fact they used real rose petals. Not worth the 700$ I spent on the room for a romantic evening for the first night of being a wife..
Although travelling in Covid brings up a new set of criteria related to safety, the core of the experience, as it is in case of LeGermain Calgary, remains the same despite all of this adversity. Reception, that represent the vast majority of face-to-face contact was flawless; it took 2 minutes to check-in and and even less to check-out. My modern suite was spotless; the big improvement from the last stay was the breakfast service available at 7:30. I love the location, easy access, the valet and underground parking. Once again, I felt well taken cared for! Thanks to the team.
Great experience! Room was very comfortable, lots of room and amenities, love the layout ( European style). Also good location within city and nearby access to highway. I would definitely stay there again!!
Booked in to have a quick little “grown up staycation” with plans to relax and sleep. This did not happen on the first night. Avoid this place on hockey nights when the flames play at home. Either fans or players were partying in the hallways until 5am and were anything but courteous to other hotel patrons as we found out the next morning there were numerous complaints. Front desk assured us they had left for our second night or we would have packed up and left. Staff were super friendly. Check in and check out were the easiest I think I’ve ever had a hotel. The valet drivers were quick and helpful. The beds were comfy and we slept great the night we weren’t stuck in a post-victory hockey celebration. Location is prime! Lots of food options, very close to shopping, coffee shops, transit stops and literally across the street from Calgary tower. Hubby paid for the extra romance package and it was beautifully laid out with rose petals and chilled sparkling wine. That was a really nice touch Unsure if we would stay again? The first night really tainted our experience here.…
The hotel is good. We had a corner room. Roomy. Quiet. Perhaps a bit "tired", a bit past its prime. Staff every attentive. Valet super prompt. The issue for this hotel (and likely others downtown) is that the value of staying downtown is not what it once was and the the pricing of rooms will need to adjust accordingly. Downtown is now nearly empty. No life. So over $300 per night is not the value it once was. The rate for parking given that downtown is empty (and I assume parking is sitting unused everywhere) is hard to swallow, $45.
Enjoyed a recent stay at the hotel, with restaurants and amenities close by. Nicely furnished modern room. However I could not order room service breakfast, or any breakfast for that matter in the hotel, until 7:30 am. Really? For the business traveller? This was very disappointing and I departed very hungry :(.
I've been going to the Germain Calgary every year for a birthday weekend retreat for years now. It's a wonderful respite: the staff is gracious, the rooms lovely, the location perfect for shopping, dining out and exploring downtown Calgary — yet very quiet. This year I also visited the spa and had a fantastic experience there as well … and now it will be part of my Germain tradition! I've even inspired others to check in to the Germain for their own retreats this year!
We had a corner privilege suite, it was a very nice size. It had some very cool features. The bed was comfy. However the guests next to us were loud and partying. We finally complained and then the front desk assured us he dealt with the matter. For the most part thay was true however the guests just kept going in and out the rooms and doors slamming continued. When we checked out the front desk never even bothered to inquire how the rest of the evening went. For the price we paid we certainly didn’t feel well relaxed or well rested.
Had a wonderful 2-night stay at Le Germain Calgary. Perfect location, friendly and helpful staff in every department ! Most comfortable bed too ! Will definitely recommend to all my clients, friends and family, and have done so too.