We live just out of Calgary and wanted a special date night in town to enjoy the city, without having to pay for a cab so we booked one night at Le Germain. We stay here about once a year and are never disappointed. They have taken the necessary covid protocols in place, masks, good smelling sanitizer available, 2 people in the elevator (or if you are sharing a room), etc. The beds are always comfortable, the rain shower is amazing! The mini bar is one of the best stocked with non-alcoholic and alcoholic beverages. There is tap water available and filtered in the hallway. We went for breakfast at Charcut the next morning and it was great food, you don't go wrong with anything on the menu. One thing to note, parking was $25 for you to park yourself and valet was $42.
This hotel doesn't provide bottled water. It cannot even be purchased. I had to walk to a McDonald's late in the night to buy water. I needed a good night's sleep and wanted a quiet room. Although the room and the bathroom was good, the room was noisy as I could hear all that was happening on the streets outside. Wouldn't stay here again.
Clean, kind, helpful, beautiful rooms, and the front desk were just so welcoming. Good location. Comfortable beds. I’m running out of things to say but this is my new favourite place to visit (because of the staff ) Just really nice
The hotel is alittle quick to find so be careful driving in. The parking is valet or self park. The bell guy was so pleasant and very helpful. I was booked in the priviledge room. It is like an apartment. The bath is very spacious and the shower head is amazing. It is very quite considering you're downtown calgary. Very close to all restaurant and sightseeing.
A lot has changed post covid unfortunately. The hotel has done well in some aspects but others have room to improve. The parking is one of these, there is no valet anymore since covid and the signage to find the current parking lot and to know which spots are safe to park in is lacking. I nearly missed the entrance to the parking and also noticed others calling in to ask where it was as well. There is no map on the website pointing out the parking lot. Due to poor signage, I had to call to confirm I was in the right parking place, to make sure I didn't need to take a ticket, to confirm that the spots marked "reserved hotel" were for guests and to confirm that the posted $40 per day would be discounted to the price I was quoted when booking. Breakfast was previously included, now it is cancelled except for a couple of days per week. I understand the difficulty of having a buffet with covid happening, but it would be nice to have some sort of breakfast option available all days, even at a cost. Be careful with your room selection, the first time we stayed, we had a large room with a bathtub, the second time, we were given a smaller room with no bathtub. I've never stayed in a hotel without a bathtub in any country I've visited, so this was new for me. I wouldn't have had an issue with this if I was informed of this at booking, but I wasn't made aware of this. The room was clean. The TV in our room had a chromecast built in which was cool, it might be something you need to ask for in advance. Overall the stay was nice and I've had worse experiences in Calgary but I've also had better. Next time we might consider looking around for something better.…