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Sandman Hotel Calgary City Centre

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Sandman Hotel Calgary City Centre
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715 Reviews from our TripAdvisor Community

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Showing 624: English reviews
Level Contributor
12 reviews
8 hotel reviews
5 of 5 stars Reviewed yesterday NEW via mobile

This hotel was great! Our room was a fantastic size, great facilities and a nice pool. We had an issue getting our car the following day and needed to book another night. It was no issue and the staff were really helpful and found us a room straight away which we could put our bags into. Would definitely stay here... More 

Helpful?
Thank Demelza V
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago via mobile

The hotel is really great and close to everything but the customer service sucks. You call the front desk because u have questions and they put you on hold and they forget abt you. So disappointed. Looks like they just lost a customer.

Helpful?
1 Thank Nigel M
GMSandman26, General Manager at Sandman Hotel Calgary City Centre, responded to this review

Thank you for your review. I am sorry to hear that your customer service experience was not up to par. As you will see from other reviews, we pride ourselves on our friendly, professionalism and I must apologize for this instance where we did not meet our standards. I do hope that since you say the hotel and location are... More 

Travelers are raving about these Calgary hotels

Manchester, United Kingdom
Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We enjoyed our stay here. We couldn't fault the hotel etc. Our room was a good size, clean and comfortable. The staff were friendly and helpful. The hotel pool was a typical city centre hotel pool, small but more than enough for a leisurely swim. We thought the location was great, it was across from a C-Train station, a bus... More 

Helpful?
Thank MrsYetiii
GMSandman26, General Manager at Sandman Hotel Calgary City Centre, responded to this review

Many thanks for reviewing your stay with us. I am delighted to hear it was an enjoyable experience and we look forward to seeing you again soon, Tracey Smith General Manager. More 

Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is dated but very close to all amenities so get over it. The rooms are spacious, clean with a very comfortable bed. The linen is spotless, towels are soft and changed daily. The kitchenette serves a purpose and is handy for eating in and making your own hot drinks, light lunches and breakfasts. The internet is fast, we... More 

Helpful?
Thank Jean H
GMSandman26, General Manager at Sandman Hotel Calgary City Centre, responded to this review

Thank you for taking the time to review your stay with us. I will ensure your comments are shared with the housekeeping team and we look forward to welcoming you back. Tracey Smith General Manager. More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Location is perfect. Beds are good and the rooms are spacious. Bathroom could use a serious upgrade but is doable for now. Parking is 5$ per day in the weekend, $24 on weekdays. Wifi is steady. Did not eat in the restaurant so I could not tell how it is.

Helpful?
Thank Rosalie B
GMSandman26, General Manager at Sandman Hotel Calgary City Centre, responded to this review

Hello Rosalie, Thank you for reviewing your stay with us. I understand your comments about the bathrooms and we are looking forward to renovations beginning later this year. We look forward to seeing you again. Tracey Smith General Manager More 

Newcastle upon Tyne, United Kingdom
Level Contributor
105 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nice city centre hotel nice clean hotel and rooms the service and food are good.they have a swimming pool which is great to get in to after along trip from uk.the staff very helpful and nice well worth a vist

Helpful?
Thank ELLRAY
GMSandman26, General Manager at Sandman Hotel Calgary City Centre, responded to this review

I am delighted to hear that we made you feel welcome on you arrival in Canada and that you enjoyed your stay with us. Tracey Smith General Manager More 

Edmonton, Canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago via mobile

We stayed here a few months back. Service was awful. Room was dirty. Hot tub was broken. When asked about hot tub front desk laughed and said it hasn't worked in the five years I worked here. Sent an email to manager and they gracefully told us to give them another chance. We came back for a weekend and the... More 

Helpful?
Thank jayps21
Level Contributor
65 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

This hotel is very close to the city centre and next to the free tram link. The hotel itself is comfortable. The staff are pleasant and helpful. However the rooms are overdue a redecoration. This however didn't spoil my stay in the least.

Helpful?
Thank Davidfirving
GMSandman26, General Manager at Sandman Hotel Calgary City Centre, responded to this review

Thank you for taking the time to review your stay. We are excited to say that our renovations will begin in the next few months. Tracey Smith General Manager More 

Level Contributor
11 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

Great location. The staff are extremely friendly. We received a free upgrade on our room as we were on honeymoon which was a lovely touch. We very much enjoyed our stay and would pay another visit. We didn't eat there so we can't comment upon the food. The beds are extremely comfortable. We were on the 22nd floor and the... More 

Helpful?
Thank Kate N
GMSandman26, General Manager at Sandman Hotel Calgary City Centre, responded to this review

Hello Kate, I'm thrilled to hear you enjoyed your stay with us and that the staff made you feel welcome. We hope to welcome you back soon. Tracey Smith General Manager More 

Edinburgh, United Kingdom
Level Contributor
157 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My wife and I stayed in this hotel on a one night stop in Calgary. Rooms were spacious and clean although it was disappointing there was no fridge. Didn't eat in the hotel as there were lots of places in the vicinity.

Helpful?
Thank Mickey M
GMSandman26, General Manager at Sandman Hotel Calgary City Centre, responded to this review

Thank you for your review. I am glad you enjoyed your stay. We are looking forward to having fridges installed in all the guestrooms as part of our upcoming renovations. Tracey Smith General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Pool
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Pool
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Centrally located in Calgary's business district, and a short distance from Calgary's retail and entertainment district, Sandman Hotel Calgary City Centre is the ideal place to stay whether you are travelling for business or for pleasure. ... more   less 

Additional Information about Sandman Hotel Calgary City Centre

Address: 888 7 Ave SW, Calgary, Alberta T2P 3J3, Canada
Location: Canada > Alberta > Calgary
Price Range: $83 - $162 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sandman Hotel Calgary City Centre 3*
Number of rooms: 300
Reservation Options:
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Also Known As:
Sandman Hotel Calgary
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