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320 4 Ave SW, Calgary, Alberta T2P 2S6 Canada
Lowest prices for your stay
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Traveler (339)
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Panoramas (15)
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 05/18/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Westin Calgary
Updated 05/18/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#36 of 120 hotels in Calgary
Location
4.6
Cleanliness
4.5
Service
4.4
Value
3.9
Tucked within the heart of the downtown district, The Westin Calgary invites you to relax, explore, and enhance your well-being. Plan an unforgettable visit to Calgary, Alberta and discover the extraordinary outdoor activities and first-class dining and arts that define this remarkable city. Whether you’re an adventurer, visiting for work or planning a family getaway, this is the place to find your balance and leave you feeling invigorated.
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Property amenities
Valet parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Indoor play area for children
Pets Allowed ( Dog / Pet Friendly )
Car hire
Paid public parking on-site
Paid wifi
Pool / beach towels
Pool with view
Indoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Coffee shop
Restaurant
Happy hour
Outdoor dining area
Wine / champagne
Vending machine
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Outdoor furniture
ATM on site
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Room service
Safe
Seating area
Telephone
Wardrobe / closet
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand movies
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Business
Languages Spoken
English
Hotel links
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1715Reviews13Q+A100Room tips
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MTT wrote a review Sep 15
2 contributions
Pretty much like every other mid-range Marriott business hotel you have ever stayed in. The upside is it's in a fairly central location in downtown Calgary. The downsides are it is nearing the end of its renovation cycle, and it has effectively no lobby to gather in. My issue: they messed up my bill. And it is impossible to get it fixed. This particular hotel does not respond to emails or messages/DMs on social media, and the management at the hotel won't return phone calls. The Marriott central customer service centre only responds with form letters and/or directs me to the local hotel... which doesn't respond. SPG set a standard for customer service that is pretty hard to match... but post acquisition, Marriott makes me want to stay at a Super 8 just for the ease of fixing problems. (Which crop up a lot now.)
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Date of stay: July 2022
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Rick Prentice, Guest Services / Front Office at The Westin Calgary
Responded 1 week ago
Hi, Thank you for taking your time to leave us the valuable comment in regards to your experience. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. In order to allow us to improve our service, I would like to take this opportunity to connect with you in regards to the details of the below average stay experience you had. Please feel free to contact me via email. Once again thank you for choosing to stay with us and we hope you give us an opportunity in hosting you again, whenever your travels bring you back to the area. Sincerely, Brenda Wong Front Desk Supervisor Brenda.Wong@westin.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Clarence Lee wrote a review Aug 2022
Shanghai, China389 contributions53 helpful votes
Hotel's Favorite
Warm greeting by Max upon check-in with two upgrade options is already a very good start. All the staff are very friendly and attentive including a house keeping lady staying at the door to make sure technician will fix our door. Also the waitress with warm smiles at the breakfast place.
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Jade H wrote a review Aug 2022
Hornsby, Australia444 contributions240 helpful votes
I stayed in the Westin for a few nights before joining a tour. The hotel staff are so friendly, accommodation and very helpful. Always had a smile on their faces and willing to help with everything. Check in was so smooth and our room was ready apon arrival. Hotel itself needs a bit of a freshen up, I found the rooms, while very clean and comfortable, slightly dated. The bathroom had a shower/bath combination and the toilet was in an odd spot (my opinion) which was right next to the bath so you could only enter the bath from one end. Buffet breakfast had plenty of options suitable for everyone all fresh and restocked regularly. There was also an Al a cart menu which looked good but I didn't order from.
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Irene M wrote a review Aug 2022
Los Angeles, California112 contributions85 helpful votes
Good location with the Bow River Parkway and Prince Island park within walking distance. Plenty of places to grab food close by, too. Good hotel to stay at for business travel. Clean, decent sized rooms and bathrooms. We had a little view of the river.
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Miriam T wrote a review Aug 2022
1 contribution
The employees always make the difference and this certainly was the case with the Westin Calgary. In particular I would like to commend Blesilda Pagaoa (Front Desk) Cindy Stewart and Rick Prentice (FD Managers) and Essence breakfast staff. All, especially Blesilda, went out of their way to make the trip special. Thanks again, we will be back.
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Date of stay: June 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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D W wrote a review Aug 2022
Ottawa, Canada18 contributions25 helpful votes
I was here for Stampede weekend and had an enjoyable stay at the Westin. As Bonvoy elite member I stay at many hotels. This hotel exceeded my expectations right from the get-go Brenda and Constance at the front desk were very friendly and treated me almost like royalty. My suite was extremly large with balcony (a rare bonus) and the hotel pool is great. Gym is a bit small. I left something important at the hotel and Prem was able to get it back to me which was incredibly helpful.
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Date of stay: July 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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CummingDubai wrote a review Jul 2022
Aberdeen, United Kingdom476 contributions228 helpful votes
Room was good with plenty space. Nice bathroom and very friendly staff all kitted out for the Stampede. Pool was decent with views over the city. Breakfast was a disappointment. Buffet selection was very poor. We went for selection from the menu which turned out to be very good. No breakfast served Saturday or Sunday which was a surprise. Hotel is located in the business district which means nearly all of the nearby bars and restaurants are closed at the weekend. Hotel probably great for midweek business trip, but not ideal for weekend break
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Date of stay: July 2022Trip type: Traveled as a couple
Room Tip: Avoid weekend
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Rick Prentice, Guest Services / Front Office at The Westin Calgary
Responded Jul 21, 2022
Thank you for taking the time to share your feedback. I am sorry that you did not find the buffet selection adequate, but glad you enjoyed the menu selection. I am not aware of any dates that breakfast was not available. could you perhaps share what time you went down for breakfast on Saturday and Sunday? Again thank you for your feedback and we hope to see you again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Charles B wrote a review Jul 2022
London, United Kingdom112 contributions85 helpful votes
I use Westin quite a bit ( or did pre Covid) and this one disappointed a bit. The good news…staff were great. But our room was small and the bathroom even worse - had to go sideways to squeeze through the toilet to get to shower. Once in the shower was at best tepid and you played ‘hunt the water spray.’ Room not cleaned on 2 of the 4 days. Toilet paper so thin you needed to fold it 4 times! Just generally an underwhelming hotel experience made worse by the usual high charge for an average breakfast.
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Date of stay: July 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Andrea Fernando, Marketing at The Westin Calgary
Responded Jul 15, 2022
Hi L2378Dlcharlesb, Thank you for taking your time to leave us the valuable comment in regards to your experience. Providing the highest level of hospitality is our number one priority and I am really happy to see you enjoyed the service we provided to you! However I sincerely apologize for falling short of your expectations on the hotel’s hardware. I have shared your feedback with the executive team, so we can do our best to ensure this does not occur again. Once again thank you for choosing to stay with us and we hope you give us an opportunity in hosting you again, whenever your travels bring you back to the area. Kind Regards, Brenda Wong Front Desk Supervisor The Westin Calgary Downtown
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
SaraInTO wrote a review Jul 2022
Toronto18 contributions12 helpful votes
I can't say enough about what a great stay I had at this hotel. The staff was tremendously friendly and helpful, even during the rush of the Stampede kicking off. We were grateful to be able to check in a bit early upon our arrival. I wouldn't hesitate to recommend this hotel to others.
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Date of stay: July 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Christina D wrote a review Jun 2022
Burnaby, Canada112 contributions4 helpful votes
Note the only reason i didn't give a 5 was the lack of a hot tub, the roof top pool is lovely with big picture windows. Location is good, a few blocks from eau claire market. Note a 7-11 is just down the street as is caes rs steak house. I appreciated the hotel staff combined my reservàtion so i didn't have to swithch rooms. My room was quiet on 12th floor. Also OEB breakfast is near by.
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Date of stay: June 2022
Rooms
Location
Service
Room Tip: 12th floor also had royal suites on it so it must be good.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$163 - $313 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the westin calgary hotel calgary, westin calgary, calgary westin
LOCATION
CanadaAlbertaCalgaryDowntown
NUMBER OF ROOMS
525
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Frequently Asked Questions about The Westin Calgary
Which popular attractions are close to The Westin Calgary?
Nearby attractions include Calgary Pathway System (0.1 miles), Prince's Island Park (0.2 miles), and Stephen Avenue Walk (0.3 miles).
What are some of the property amenities at The Westin Calgary?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at The Westin Calgary?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Westin Calgary?
Guests can enjoy an on-site restaurant, a lounge, and an outdoor dining area during their stay.
Is parking available at The Westin Calgary?
Yes, paid public parking nearby, paid public parking on-site, and valet parking are available to guests.
What are some restaurants close to The Westin Calgary?
Conveniently located restaurants include Minas Brazilian Steakhouse, Caesar's Steak House & Lounge, and The Keg Steakhouse + Bar - 4th Ave.
Are there opportunities to exercise at The Westin Calgary?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Is The Westin Calgary located near the city center?
Yes, it is 0.09 miles away from the center of Calgary.
Are any cleaning services offered at The Westin Calgary?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Westin Calgary?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Westin Calgary offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.