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About
#32 of 116 hotels in Calgary
Location
4.6
Cleanliness
4.5
Service
4.4
Value
3.9
Tucked within the heart of the downtown district, The Westin Calgary invites you to relax, explore, and enhance your well-being. Plan an unforgettable visit to Calgary, Alberta, and discover the great outdoor activities, first-class dining, and arts that define this remarkable city. Whether you’re an adventurer, visiting for work, or planning a family getaway, this is the place to find your balance and leave you feeling invigorated.
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Property amenities
Valet parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Kids stay free
Indoor play area for children
Pets Allowed ( Dog / Pet Friendly )
Paid public parking on-site
Paid wifi
Pool / beach towels
Indoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Coffee shop
Restaurant
Happy hour
Outdoor dining area
Wine / champagne
Vending machine
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
24-hour security
Baggage storage
Currency exchange
Non-smoking hotel
Outdoor furniture
24-hour front desk
Express check-in / check-out
Dry cleaning
Shoeshine
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Room service
Safe
Seating area
Telephone
Wardrobe / closet
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand movies
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Centrally Located
Languages Spoken
English
Location
95Great for walkers
Grade: 95 out of 100
157Restaurantswithin 0.3 miles
33Attractionswithin 0.3 miles
Contact
320 4 Ave SW, Calgary, Alberta T2P 2S6 Canada
Getting there
Rental CarsSee rental cars from $27/day
1715Reviews14Q+A100Room tips
Reviews
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Most Recent
Mohamed did such a great job in this business holiday party. Very friendly, knowledgeable and welcoming and professional. Some people make events special just by being there. A great problem solver. Westin must be proud about having such a great employee.
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Date of stay: December 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Visited for work. The service at the Westin was great. I felt staff went above in almost every instance. The room was comfortable and well kept. I enjoyed the nearby pubs and especially having a Starbucks on site. I would absolutely recommend the Westin if you need to stay in downtown Calgary
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Date of stay: November 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We got to the Westin Calgary sooo much later then planned at like 2am but the hotel was super nice. I contacted them and informed them of our cancelled flight situation and they held the room for us. Once we got into the room, there was a little welcome sign with our names on it and complimentary snacks which were greatly appreciated. Also, the bed was amazing- one of the comfiest nights sleep I have had in a hotel- only wish we didn't have to leave at the crack of dawn. If you want a nice place for dinner, The Keg Steakhouse is attached to the hotel and does amazing food.
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Date of stay: August 2022Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Pretty much like every other mid-range Marriott business hotel you have ever stayed in. The upside is it's in a fairly central location in downtown Calgary. The downsides are it is nearing the end of its renovation cycle, and it has effectively no lobby to gather in. My issue: they messed up my bill. And it is impossible to get it fixed. This particular hotel does not respond to emails or messages/DMs on social media, and the management at the hotel won't return phone calls. The Marriott central customer service centre only responds with form letters and/or directs me to the local hotel... which doesn't respond. SPG set a standard for customer service that is pretty hard to match... but post acquisition, Marriott makes me want to stay at a Super 8 just for the ease of fixing problems. (Which crop up a lot now.)…
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Date of stay: July 2022Trip type: Traveled on business
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Rick Prentice, Guest Services / Front Office at The Westin Calgary
Responded Sep 15, 2022
Hi, Thank you for taking your time to leave us the valuable comment in regards to your experience. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. In order to allow us to improve our service, I would like to take this opportunity to connect with you in regards to the details of the below average stay experience you had. Please feel free to contact me via email. Once again thank you for choosing to stay with us and we hope you give us an opportunity in hosting you again, whenever your travels bring you back to the area. Sincerely, Brenda Wong Front Desk Supervisor Brenda.Wong@westin.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Warm greeting by Max upon check-in with two upgrade options is already a very good start. All the staff are very friendly and attentive including a house keeping lady staying at the door to make sure technician will fix our door. Also the waitress with warm smiles at the breakfast place.
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I stayed in the Westin for a few nights before joining a tour. The hotel staff are so friendly, accommodation and very helpful. Always had a smile on their faces and willing to help with everything. Check in was so smooth and our room was ready apon arrival. Hotel itself needs a bit of a freshen up, I found the rooms, while very clean and comfortable, slightly dated. The bathroom had a shower/bath combination and the toilet was in an odd spot (my opinion) which was right next to the bath so you could only enter the bath from one end. Buffet breakfast had plenty of options suitable for everyone all fresh and restocked regularly. There was also an Al a cart menu which looked good but I didn't order from.
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Good location with the Bow River Parkway and Prince Island park within walking distance. Plenty of places to grab food close by, too. Good hotel to stay at for business travel. Clean, decent sized rooms and bathrooms. We had a little view of the river.
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The employees always make the difference and this certainly was the case with the Westin Calgary. In particular I would like to commend Blesilda Pagaoa (Front Desk) Cindy Stewart and Rick Prentice (FD Managers) and Essence breakfast staff. All, especially Blesilda, went out of their way to make the trip special. Thanks again, we will be back.
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Date of stay: June 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I was here for Stampede weekend and had an enjoyable stay at the Westin. As Bonvoy elite member I stay at many hotels. This hotel exceeded my expectations right from the get-go Brenda and Constance at the front desk were very friendly and treated me almost like royalty. My suite was extremly large with balcony (a rare bonus) and the hotel pool is great. Gym is a bit small. I left something important at the hotel and Prem was able to get it back to me which was incredibly helpful.
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Date of stay: July 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Room was good with plenty space. Nice bathroom and very friendly staff all kitted out for the Stampede. Pool was decent with views over the city. Breakfast was a disappointment. Buffet selection was very poor. We went for selection from the menu which turned out to be very good. No breakfast served Saturday or Sunday which was a surprise. Hotel is located in the business district which means nearly all of the nearby bars and restaurants are closed at the weekend. Hotel probably great for midweek business trip, but not ideal for weekend break
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Date of stay: July 2022Trip type: Traveled as a couple
Room Tip: Avoid weekend
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Rick Prentice, Guest Services / Front Office at The Westin Calgary
Responded Jul 21, 2022
Thank you for taking the time to share your feedback. I am sorry that you did not find the buffet selection adequate, but glad you enjoyed the menu selection. I am not aware of any dates that breakfast was not available. could you perhaps share what time you went down for breakfast on Saturday and Sunday? Again thank you for your feedback and we hope to see you again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$173 - $257 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the westin calgary hotel calgary, westin calgary, calgary westin
LOCATION
CanadaAlbertaCalgaryDowntown
NUMBER OF ROOMS
525
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Frequently Asked Questions about The Westin Calgary
Which popular attractions are close to The Westin Calgary?
Nearby attractions include Calgary Pathway System (0.1 miles), Prince's Island Park (0.2 miles), and Stephen Avenue Walk (0.3 miles).
What are some of the property amenities at The Westin Calgary?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at The Westin Calgary?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Westin Calgary?
Guests can enjoy an on-site restaurant, a lounge, and an outdoor dining area during their stay.
Is parking available at The Westin Calgary?
Yes, paid public parking nearby, paid public parking on-site, and valet parking are available to guests.
What are some restaurants close to The Westin Calgary?
Conveniently located restaurants include Minas Brazilian Steakhouse, Caesar's Steak House & Lounge, and The Keg Steakhouse + Bar - 4th Ave.
Are there opportunities to exercise at The Westin Calgary?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Is The Westin Calgary located near the city center?
Yes, it is 0.09 miles away from the center of Calgary.
Are pets allowed at The Westin Calgary?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Westin Calgary offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to The Westin Calgary?
Many travelers enjoy visiting Heritage Park Historical Village (4.8 miles), Fort Calgary (1.1 miles), and Lougheed House (0.7 miles).