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Very spacious rooms nice and clean bathroom was great however. After checking out I realized I had left a $700 jacket hanging in the closet. When I called back and ask them to put it away for me they told me they could not find...More
Date of stay: December 2018
Response from IHGService, Guest Relations Manager at Holiday Inn Calgary - Macleod Trail SouthResponded 6 days ago
Thank you for staying with us and sharing your experience online. Providing excellent customer service is one of the things we pride ourselves in and we are sorry to read that in this case you feel we have fallen short of your expectations....More
I booked in for 3 nights on business. The HVAC in my room was unable to deliver any cool air, so the room temperature did not get below 22 C in spite of the fact it was -5 C outside. Upon notifying the front desk...More
It's a terrible place to stay. There's a doggy daycare next door. Dogs barking all the time. Never get any peace and quiet and the staff doesn't care. All in all...i wouldn't recommend this place to anyoneMore
Date of stay: October 2018
Thank Todd S
Response from Sarah H, General Manager at Holiday Inn Calgary - Macleod Trail SouthResponded November 2, 2018
Dear Todd S,
I was disappointed to read about the problems you experienced during your stay with us last week. I apologize for the disruption to your stay. We have been working with the dog daycare to minimize any noise disturbances and will share your...More
During our banquet on the main floor just around the corner from the front desk, one of the guests had their wallet stolen from their jacket on the coat rack. The thief would have had to walk down the hallway directly in front of the...More
Date of stay: October 2018
Thank Clint M
Response from Sarah H, General Manager at Holiday Inn Calgary - Macleod Trail SouthResponded October 25, 2018
Dear Clint M,
I was dismayed to learn about your recent experience during your banquet at our hotel and the poor service that followed. We take the security of our guests' very seriously and are conducting an investigation into the matter. If you could contact...More
Calgary was an overnight stop on our driving trip, and since we were driving long distances, we appreciated the on-site restaurant. Small but clean rooms. We enjoyed the pizza and our courteous and service-oriented waitperson. The hotel is located in a dense, commercial area.
Date of stay: September 2018
Response from Sarah H, General Manager at Holiday Inn Calgary - Macleod Trail SouthResponded October 5, 2018
We are glad that you enjoyed your recent stay with us and meals in South Forty2 Restaurant. Thank you for taking the time to write about your stay and highlight some of our amenities.
Welcome to a Calgary Hotel that Offers Comfort and Convenience Take a video tour of this hotel! The Holiday Inn Calgary Macleod Trail South is ideally located close to Calgary's vibrant downtown core with …Moreeasy access to Calgary attractions and businesses - as well as the Calgary International Airport (YYC). We provide the ideal address while traveling on business with easy and close access to the downtown core, leave your car with us, we are adjacent to the Calgary Public Transit system giving you easy access to the Downtown Core, Calgary Zoo, Princess Island Park, Glenbow Museum and make sure you visit the cities largest mall; Chinook Centre plus many more attractions. Stay connected anywhere with free wireless/wired Internet access in guest rooms and wireless Internet in the public areas, meeting rooms and restaurant. If you wish to relax at the hotel please visit South 42 Restaurant & Lounge a great place to enjoy a delicious breakfast, luncheon meeting or a quiet dinner for two. Our lounge offers a comfortable atmosphere to relax at the end of a hectic day. When it's time to relax at this Calgary Hotel enjoy the heated indoor pool, 24 hour fitness center and business center. We are also proud to be pet friendly. Holiday Inn Calgary Macleod Trail South is the place to stay and play! Less
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I'm sure that would be fine if your dog does not bark while you are away. We've done this at other pet friendly hotels and just let them know we are heading out so they can call us if any issues. We haven't been called yet!