111 Lake Louise Drive, Lake Louise, Banff National Park, Alberta T0L 1E0 Canada
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#2 of 5 hotels in Lake Louise
Location
4.9
Cleanliness
4.6
Service
4.5
Value
3.8
2022 Travelers' Choice Best of the Best
GreenLeaders Silver level
Surrounded by some of the most breathtaking scenery in the world, the iconic Fairmont Chateau Lake Louise resort is nestled deep within Banff National Park, a UNESCO World Heritage Site. Enveloped by soaring mountain peaks, the majestic Victoria Glacier and a glistening emerald lake, the natural beauty of this destination permeates every nook of the historic resort - originally built as a base for outdoor enthusiasts and alpinists. The Fairmont Chateau Lake Louise is a year-round luxury resort which specializes in offering extensive Guided Mountain Heritage programs, unparalleled skiing in the winter, exceptional food and beverage experiences and a new spa, The Spa at the Fairmont Chateau Lake Louise.
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Property amenities
Valet parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Canoeing
Hiking
Babysitting
Paid private parking on-site
Wifi
Paid wifi
Indoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast in the room
Special diet menus
Ski rentals
Skiing
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Head massage
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
ATM on site
Butler service
Doorperson
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Housekeeping
Private balcony
Room service
Safe
VIP room facilities
Iron
Flatscreen TV
On-demand movies
Wake-up service / alarm clock
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Historic Hotel
Languages Spoken
English, French
Location
73Somewhat walkable
Grade: 73 out of 100
29Restaurantswithin 5 miles
19Attractionswithin 5 miles
Contact
111 Lake Louise Drive, Lake Louise, Banff National Park, Alberta T0L 1E0 Canada
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Lovely hotel! Great views! Tasty food! Ice skating on the lake was truly magical. Skiing at Lake Louise was awesome. Winter is the best time to visit; much less crowded. Expensive hotel. Room rent was not too bad but the add on taxes, resort fees etc added $ 125 to the daily room rent.
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Date of stay: March 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
+1
Hotel's Favorite
My wife and I stay here every winter and summer, and even though we have spent well over 100 nights here, we still have reason to come back again. On this summer visit, we treated my mother and cousin to a nice 3-week vacation, split between the Chateau Lake Louise and the Banff Springs Hotel. Because there were four of us travelling, we booked a Two Bedroom Lakeview Suite. We were pleased to be assigned to 859 on the top floor. Arriving at the hotel, the valet staff promptly greeted us, unloaded our bags, and handed us the keys to our suite. We left the car with the valet and headed to the suite. It wasn't busy at the front desk, but it was nice to be able to skip and head directly to the suite. We were greeted in the suite by a nice bottle of wine and a welcome snack. Accor Diamond member benefits, such as the drink vouchers, were also provided on arrival. The suite was beautifully renovated, and provided good space for the four of us. With two bedrooms and two-and-a-half baths, large closets, a lovely living room and dining area, the suite had great space. And of course, great views from the six windows across the front of the turret! The only thing it could have used, was some additional dresser space for clothing in the second bedroom. The master bedroom had plenty of drawer space. We ate dinners in the Fairview, Alpine Social, Walliser Stube (always my favourite) and several times at the Lakeview Lounge. We had breakfast in Lago most mornings, but also ordered in-room dining a few times. It's nice to have breakfast included via both options. All meals were excellent. I don't know if we just got lucky, but we seemed to get the best window table for every meal (except Alpine Social, which doesn't really have any views), so that was appreciated. On our first day while having dinner in the Lakeview Lounge, the hotel's Manager of Dining Services came to our table, and said she noticed us having dinner, and offered any assistance with any meals for the remainder of our stay. We already had reservations for remaining nights, but it was very nice of her to reach out. If I had one complaint, it was about the time to get breakfast. There was nearly always a line to get a table, and with no way to reserve. Guests in suites are supposed to have priority dining access, but that clearly doesn't apply to breakfast! It also would be nice if you could have in-room dining earlier than 7:15, which is too late when planning some early morning hikes or trying to get to a Lake O'Hara bus reservation. I don't remember it like this on any of our prior stays, so this is an area that really needs to be addressed. I'm hoping once the delayed renovation of Louiza is completed and they finally open, perhaps they will offer breakfast in two restaurants? They certainly need more breakfast capacity to eliminate the waits. While not the responsibility of the hotel, over the course of the nearly two weeks we stayed here, it certainly helped that the weather was fabulous, with only one day with cloudy skies. We used the Moraine Lake shuttle bus a couple of times during the stay. We hiked about 50 miles and climbed a couple of peaks. It was a great trip! Now we just have to wait until March for our return visit.…
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Date of stay: August 2022
Value
Rooms
Service
Room Tip: Lake view suites in the main building provide the best experience
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
4 Helpful votes
Helpful
Response from Fairmont Chateau Lake Louise, Guest Services / Front Office at Fairmont Chateau Lake Louise
Responded Sep 13, 2022
Dear DCH_in_Canada, Thank you so much for being a loyal guest with us and taking the time to detail your recent stay on Tripadvisor. We are honored to see you keep having a reason to come back and we appreciate you sharing your comments with the team. We look forward to your upcoming stay in March! Sincerely, Fairmont Chateau Lake Louise
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Overall: Hotel is beautiful. There is no better view. We stayed in a 2 bedroom lakeview suite and it was perfect for our ski holiday. Lots of space to relax after a busy ski day. Bathrooms were newer and well appointed. No complaints on the room. Housekeeping was attentive and punctual. Extras: Skating and outdoor bar were great. The shuttle to the slopes was punctual and we never waited or got stuck. Ski storage was also great. We just dropped our skis off on the way in and picked up in the morning. Our girls used the pool once but we always enjoy an outdoor pool and hot tub when we're skiing. We missed this on this trip. I think perhaps they are building one as there was some construction where I think a pool would be. If not they should. Food: This was our one big complaint. There are several restaurants but they all serve what I would describe as fine dining food. Yes, there's a burger at Alpine and a beef dip at the Lakeview but overall there was no where casual to eat. I love fine dining but I didn't need a huge meal every day. And the lobby "bar" is so under-utilized. This is an AMAZING space with an incredible view. But on the website it says it closes at 5pm. But then we noticed it open after dinner and the hostess said "well sometimes we stay open". But they also serve food in the main lounge area and it was filled with kids. We just wanted to sit and have some drinks after dinner and we were told to go to Alpine Social, which is in the basement and not at all inviting. So we went to Fairview and after some back and forth they agreed to give us a table for drinks only. It just seems like not having a lobby bar that's open late and easily accessible is leaving a gap in their F&B offering. For such an expansive hotel I felt they fell short in this area. However the breakfast buffet was by far the best i've ever had.…
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Date of stay: March 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I love the Fairmont Chateau Lake Louise. The location is spectacular and the service excellent. I look forward to visiting every year From the moment we arrived we felt valued and appreciated. There are limited dining options nearby so plan to eat at the various restaurants at the hotel or pop down to the little strip mall for great baking! We skied, we skated on the actual Lake and we went down to the ice bar and campfire. Definitely enough happening there to keep you entertained while feeling relaxed
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Date of stay: March 2023
Value
Service
Room Tip: Ask for a Lakeview room, it’s worth it!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Fairmont Chateau Lake Louise, Guest Services / Front Office at Fairmont Chateau Lake Louise
Responded 5 days ago
Dear Kathleen M, We are thrilled to see you had a relaxing and entertaining experience with us. Thanks so much for staying with us and we hope to welcome you back again soon! Sincerely, Fairmont Chateau Lake Louise
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is the first time we have stayed in a Fairmont Hotel while travelling Canada and found it to be the most overrated place we have ever stayed. We have stayed in a myriad of hotels around the world, including 5 star Hotels and this would have to rate as one of the worst. We booked and stayed in one of their Fairmont Gold suites which we found presented well but very uninspiring and not worth the money. Check-in was dedicated to a special floor and on arriving - half an our before check-in time which was 4pm, we were told to take a seat as our room wasn't ready (if you are paying prices like we were the room should be ready, especially as we were only 30 minutes early). As it happened 4pm rolled around and it still wasn't ready. Breakfast was on the special dedicated floor and on arriving for breakfast there was a person on reception who failed to greet us or even speak to us - we had to wander around ourselves looking for our own table and walked around the buffet with the friendliest person being the guy that cooked the eggs. We found our own table and proceed to have breakfast only to be told by a girl on staff at 10.10am that it was last call for the buffet - she actually wasn't there to greet or direct us to a table but was around when making a last call. The service and place was not up to standard at all and felt like we were in a throwback to the 80's, it needs a good re-vamp and definitely not as glamours as they portray.…
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Date of stay: March 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Fairmont Chateau Lake Louise, Guest Services / Front Office at Fairmont Chateau Lake Louise
Responded 5 days ago
Dear accomdotcom, We are saddened to see that your stay on Fairmont Gold fell short of your expectations. It is clear we fell short of our service commitment and please be assured we have shared your feedback with our Fairmont Gold team to build upon your experience for future guests. We hope to have the pleasure of welcoming you back one day. Sincerely, Fairmont Chateau Lake Louise
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had a fantastic time at Fairmont Chateau Lake Louise. The service was top notch. The food was very good although the new dinner service at Louiza needed some improvement, the wait staff made up for it with excellent service. Our kids loved ice skating and playing hockey on the frozen lake even after a long day of skiing. The spa was a wonderful way to recharge. We will be back again!
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Date of stay: March 2023
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Fairmont Chateau Lake Louise, Guest Services / Front Office at Fairmont Chateau Lake Louise
Responded 5 days ago
Dear W6397LYandream, Thank you for sharing your winter experience and we look forward to welcoming you back to Fairmont Chateau Lake Louise again soon! Sincerely, Fairmont Chateau Lake Louise
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The best place , clean , fresh , no damp smell , excellent view ( can’t get better view of Lake Louis and glacier , take lake view room Very warm staff who have exceptional humanity traits , well diverse staffing and very accommodating, making over all experience WOW!!
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Date of stay: March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Fairmont Chateau Lake Louise, Guest Services / Front Office at Fairmont Chateau Lake Louise
Responded 1 week ago
Dear 867gauravm, The team is thrilled to see your stay was accommodating and all you had hoped for! We hope to welcome you back to our Rocky Mountain paradise again soon! Sincerely, Fairmont Chateau Lake Louise
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
This is a must do experience. If you are going to visit Lake Louise, a stay at this legendary hotel is the icing on the cake. Make sure you have a Lake View room and dine in one of the hotels amazing restaurants. We will be back.
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Date of stay: March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Fairmont Chateau Lake Louise, Guest Services / Front Office at Fairmont Chateau Lake Louise
Responded 1 week ago
Dear dbmgreen, We are so glad to see you had a legendary experience at Fairmotn Chateau Lake Louise and you plan on returning. Thank you for sharing! Sincerely, Fairmont Chateau Lake Louise
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
From the greeting at the entrance, to check in, to the room upgrade and anniversary treat, to dining, to walking the grounds, to the concierge, to check out - no complaints! We celebrated our 25th wedding anniversary in style. It was cold and we don't ski, but there was enough to do just looking at the mountains and being present. We also enjoyed a horse drawn sleigh ride around Lake Louise.
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Date of stay: March 2023
Value
Service
Sleep Quality
Room Tip: I called the hotel directly
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Fairmont Chateau Lake Louise, Guest Services / Front Office at Fairmont Chateau Lake Louise
Responded 5 days ago
Dear Jennifer D, Seeing that your anniversary was all you had imagines truly means a lot to the team. Thank you for sharing! Sincerely, Fairmont Chateau Lake Louise
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel has a truly remarkable location, elevating the experience well beyond the hotel itself, which is a bit dated in some respects (the classic design is lovely, that's not the issue, it's more of some of the room elements need to be modernized, and the "fitness" room isn't the greatest though that isn't going to be a major concern for 99% of people staying at the Fairmont). The location is what this place is all about, as you are right at Lake Louise, there's nothing like that view with the mountains surrounding you. As well, you're right there for a 10-15 minute drive to Lake Moraine, so this location is unbeatable. We dined at the Fairview and Louiza, both were excellent. The hotel also provided every request we had, going above and beyond in being amenable and helpful.
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Date of stay: March 2023
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Fairmont Chateau Lake Louise, Guest Services / Front Office at Fairmont Chateau Lake Louise
Responded 1 week ago
Dear brownitus, Thank you so much for sharing such an amazing review regarding your recent visit! We are so glad to see that your stay with us was remarkable and you were well taken care of! We will be sure to share this with the team and we look forward to your next visit. Sincerely, Fairmont Chateau Lake Louise
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$377 - $695 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
fairmont chateau lake louise hotel lake louise, chateau lake louise, fairmont lake louise, lake louise fairmont, fairmont hotel lake louise
LOCATION
CanadaAlbertaCanadian RockiesBanff National ParkLake Louise
NUMBER OF ROOMS
539
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Claim Your ListingFAIRMONT CHATEAU LAKE LOUISE - Updated 2023 Prices & Resort Reviews (Alberta)
Frequently Asked Questions about Fairmont Chateau Lake Louise
Which popular attractions are close to Fairmont Chateau Lake Louise?
Nearby attractions include Plain of Six Glaciers (2.7 miles), Big Beehive (1.2 miles), and The Lake Louise Ski Resort (2.9 miles).
What are some of the property amenities at Fairmont Chateau Lake Louise?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
What food & drink options are available at Fairmont Chateau Lake Louise?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Fairmont Chateau Lake Louise?
Yes, paid private parking on-site, paid private parking nearby, and valet parking are available to guests.
What are some restaurants close to Fairmont Chateau Lake Louise?
Conveniently located restaurants include Post Hotel Dining Room, Whitehorn Bistro, and The Walliser Stube.
Are there opportunities to exercise at Fairmont Chateau Lake Louise?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at Fairmont Chateau Lake Louise?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Fairmont Chateau Lake Louise?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Fairmont Chateau Lake Louise offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Fairmont Chateau Lake Louise?
The staff speaks multiple languages, including English and French.
Does Fairmont Chateau Lake Louise have any great views?
Yes, guests often enjoy the mountain view available here.