Our room was outdated, no a/c or ceiling fan and desk fan not working properly. Bathroom in poor condition and not very clean. Railroad tracks ran right behind property several times during the overnight and with no a/c fan, we had a tough night's sleep. Sheets like cardboard. Maintenance did not appear as requested to repair bathroom light--my husband fixed it. OVERPRICED!!!
Beautiful area. Right near the town. We could walk to the grocery or across the street to gas station. Lovely breakfast. I expected continental breakfast but it was full on. The people who checked us in and interacted with us were friendly and helpful! Highly recommend
Had a room in the main building (the older part). In total the pricing was much to high concerning the poor room conditions (clean but old, holes in bathroom floor etc). Had similar accommodations also in Canadian hotspots for max. half of the price.
Well kept hotel, but could be better if there's a pool. Close to resturants and markets, it would be great if they can have their own free shuttle to at least Lake Louise and Moraine Lake. Was so disappointed when we were told that there's a free shuttle to Lake Louise waiting across the street, but we waited for over an hour and no shuttle.
Nothing special, but just right. Friendly staff, hot & cold breakfast buffet, laundry facilities. Laid back, close to shops and restaurants and close to a wonderful waterfront picknick spot. To recommend and return to.
No aircon made the stay uncomfortable in summer. Hotel geared up for winter stays. Lake beautiful and park and ride we’ll managed but very little else in the town behind the lakes. Only a few places to eat and bare minimum shopping.
Location may be great, but there's no air conditioning. If you keep the windows open to try to let air circulate, then you have to pull back the blinds and can't sleep due to the light coming from the gas station across the way. If you keep the blinds shut, then it's stifling during the summer heat. Might be all right in the shoulder season or in the winter, but I definitely wouldn't come here in summer again (until, as the staff were saying, renovations were done so each room had air conditioning).
Very friendly staff and service. Hotel condition is good and very close to lake louise area and baneff area. Good restaurant on the area. They don't provide room service everyday unless you stay longetr which is the only -ve
Very clean and breakfast was awesome and the view were just amazing. The hotel is near park n ride which I would highly recommend when you wanna go visit Louise and Morraine Lake, cheap and it will save you the hustle of searching for a parking spot. This should be 4star hotel or even 5.
This hotel would have been a solid 5/5 if they had AC, other than that it was amazing. Hotel location is spot on and rooms and hotel were spotless. Room was spacious with a very comfortable bed and the free breakfast was DELISH!! Hotel staff were so helpful and friendly. Will definitely stay again and recommend to friends. Thanks Mountanieer :)