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Fox Hotel & Suites

Booking.com$125*
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05/07/2017 05/08/2017
1 room 2 adults 0 children
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Fox Hotel & Suites
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2,070 Reviews from our TripAdvisor Community

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Showing 1,940: English reviews
Sherwood Park, Canada
Reviewed January 17, 2012

The Fox Inn offers special deals in the off-season, which include breakfast -- a bonus for skiers fueling up for the hills. The service is friendly and helpful, the rooms clean and comfortable. The outdoor access to some rooms may be chilly for some. The "Cave and Basin" hot pool is a fun idea, with a view of the stars...

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Helpful?
1Thank Anne N
beautifulbanff, General Manager at Fox Hotel & Suites, responded to this review

I'm pleased to hear your enjoyed your stay with us! Our complimentary continental breakfast is just one of the 'extras' we include with our rooms. Wi/Fi, heated underground parking (perfect for today!), & ROAM bus passes are also included. Check our website often for special deals and packages. We also love to assist you in making your stay a special...

Wallasey, United Kingdom
Reviewed January 13, 2012

The Fox Hotel is brilliant with something for everyone. Warm, clean and comfortable. Very pleasant staff and the breakfast is very good - especially as it is included in the price. I would recommend this hotel to anyone and if we ever return to Canada that is where we will stay.

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Helpful?
2Thank Rosiemull
beautifulbanff, General Manager at Fox Hotel & Suites, responded to this review

I'm so happy to hear you will be recommeding us, and that you enjoyed our hospitality. I hope you can come back to visit again soon!

Sydney, Australia
Reviewed January 8, 2012

I travelled to Banff after a week in Jasper. The hotel was quite busy and we had two friends decide to join us at the last minute. When we emailed during the week the arrange an extra room we found out that there were none available. We were explicitly told in the email that there were two bathrooms and a...

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Helpful?
2Thank Captainschmoo
beautifulbanff, General Manager at Fox Hotel & Suites, responded to this review

Thank you for your review. I am sorry to hear that you couldn't get into a larger room due to us being full house. I am glad you found it ok for the one night, and will suggest booking a suite for your next stay with friends. Although we try very hard to guarantee a 4pm check in, when we...

Herefordshire
Reviewed January 5, 2012

We stayed here from the 28th Dec to the 6th Jan 12. Can't comment on rooms on other levels but the suits on floor 4 are comfortable and quiet, the 23:00 curfew working well in curtailing any high spirits. Breakfast was rather limited in choice but it's included in the price and what's available is fresh and sets you up...

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Helpful?
1Thank CuriousVoyageur
beautifulbanff, General Manager at Fox Hotel & Suites, responded to this review

Thank you for your detailed review of the Fox. I hope to welcome you back again soon.

Ljubljana, Slovenia
Reviewed January 4, 2012

In Banff we stayed on the road through the Rocky Mountains. In a pleasant village, we chose an excellent hotel. Friendly staff, cleanliness, hospitality, warmth can briefly describe. Not excellent is only on breakfast, which is a poor choice.

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Helpful?
1Thank familly5
beautifulbanff, General Manager at Fox Hotel & Suites, responded to this review

Thank you for taking the time to share your review. I am pleased you enjoyed our warmth and hospitality. I am disappointed to hear you feel our free continental breakfast has a poor selection. We offer pastries, breads for toasting, a selection of cereal, boiled eggs, yogurt, fruit and a make-your-own-waffle station. I feel this is a very good selection...

Toronto, Canada
Reviewed January 3, 2012

The Fox Hotel is not a bad place to stay, but definitely not a great value if you're booking over the Christmas holidays. We chose this hotel based on its positive ratings on Trip Advisor and ended up being a bit disappointed. For the rate we paid, I expected something different. The hot tub is definitely very cool, but our...

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Helpful?
8Thank Jandersissy
beautifulbanff, General Manager at Fox Hotel & Suites, responded to this review

We appreciate you taking the time to share your experiences. I am sorry to hear you were 'a bit disappointed'. We aim to provide a level of service and comfort that you don't soon forget. I am sorry we failed you in this regard. If you ever require assistance with your luggage, please let us know! There is no need...

Tucson
Reviewed January 2, 2012

Interesting building - wood and stone surrounding a central courtyard. A hole in the courtyard leads down to the "natural" style hot spa, which has a sauna at the back. A small fitness room. The ordinary twin rooms are a bit cramped, but well-designed and attractive, with a number of storage points making them usable and comfortable. The people working...

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Helpful?
1Thank NogsArizona
beautifulbanff, General Manager at Fox Hotel & Suites, responded to this review

Thank you for your review, and your kind comments about our front desk team. I must clarify that all our rooms are checked by supervisors after they have been cleaned, to ensure all standards are met. I am sorry to hear you feel that your room was only cleaned to standard when a tip is left. This is not our...

Lacombe, Canada
Reviewed December 28, 2011

We booked this hotel for our honeymoon and were very impressed. The highlight of the hotel is the hot pool area. It is excellent, especially after a long day in Banff. We booked a standard room and decided not to upgrade. If we had stayed longer, we may have considered it. The room was very comfortable and just the right...

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Helpful?
Thank exflatlander
beautifulbanff, General Manager at Fox Hotel & Suites, responded to this review

Congratulations on your marriage! I am so happy we were able to host you for your honeymoon. I am happy to hear that you felt our standard hotel room suitable to your needs. Though much smaller than our suites, our cosy hotel rooms are perfect for those that don't intend to spend a lot of time in their room. I...

Calgary, Canada
Reviewed December 28, 2011

We just returned from one night at the Fox Inn and Suites. The hotel was clean, the hot pool was nice and the service at the on-site Chili's Restaurant was great. This hotel is rated quite well on tripadvisor but for the price we payed I think that there are much better choices. The reasons I was not impressed are:...

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Helpful?
2Thank klownt
beautifulbanff, General Manager at Fox Hotel & Suites, responded to this review

I am sorry to hear you felt our property to be 'a bit of a disappointment'. We aim to remain competitive with our pricing, and being Banff's newest hotel, we feel our prices to be fair. We don't charge for extras, like many of our competitors. Wi/Fi, heated underground parking, ROAM transit bus passes, and a full continental breakfast are...

Edmonton, Canada
Reviewed December 24, 2011

the hotel looks really new and the hot tub is.. well what can I say just THE BEST. the rooms are very clean, room service takes pretty good care of it, however the bed was one of the most uncomfortable beds I've ever slept in! and I've been to many many hotels, we had them give us some thinner pillows,...

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Helpful?
Thank Mahsa878
beautifulbanff, General Manager at Fox Hotel & Suites, responded to this review

Thank you for your feedback. I am both surprised and sorry to hear you did not find our beds comfortable. All our beds have luxuary mountain feather toppers and feather duvets. We can certainly remove either or both of these to suit your preference. We can also provide you with hypo allergenic options for those that cannot tolerate feathers. I...

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05/07/2017 05/08/2017
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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Breakfast included
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Chili's Grill and Bar
Chili's Grill and Bar
Cuisines: Mexican, American, Southwestern, Bar
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Shuttle Bus Service
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Room Service
  • Dry Cleaning
Official Description (provided by the hotel)
Waterfalls and mountain springs are brought to life in the Fox's design. Capturing the historic and natural elements of Banff National Park, the hotel's centerpiece is the hot pool inspired by the original Cave and Basin Site. The Fox offers a unique accommodation style in Banff, with one and two bedroom suites and hotel rooms. ... more   less 

Additional Information about Fox Hotel & Suites

Address: 461 Banff Avenue, Banff, Banff National Park, Alberta T1L 1H8, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range: $122 - $436 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Fox Hotel & Suites 3.5*
Number of rooms: 116
Reservation Options:
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Also Known As:
Fox Hotel And Suites
Fox Hotel Suites Banff
Fox Hotel Banff
Hotel Style:
#8 Romantic Hotel in Banff
#8 Business Hotel in Banff
#10 Family Hotel in Banff
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Questions & Answers

Here's what travelers have asked, with answers from Fox Hotel & Suites staff and other travelers.
22 questions
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Questions? Get answers from Fox Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“2nd floor king suite-sleeps 3-4 with sofa bed. small kitchen area-”
divainkaos, 5 weeks ago | Read review
“Pay for a mountain view room!”
LMSINF, Mar 19, 2017 | Read review
“Higher floor might be quieter”
SuperStar73, Mar 16, 2017 | Read review
“Tell them what you need!”
828beverleyd, Mar 14, 2017 | Read review
“Basic room is just basic. If you like more room just upgrade.”
zwicka0069, Mar 8, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Booking.com
$125* /night
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Orbitz.com$124
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Prices are for 1 room, 2 adults
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