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Fox Hotel & Suites

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Fox Hotel & Suites
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2,003 Reviews from our TripAdvisor Community

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Showing 1,877: English reviews
Banff National Park, Canada
Reviewed December 19, 2012

The hotel is really relaxing,clean,and should really be in a top ten hotel,only if you don't have a rude front desk supervisor!!!I do worked in a hotel industry for more than ten yrs,but it's my first time to encountered a front desk supervisor which is not really professional in her field!!!what a shame!The reason why i got pissed off of...

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Thank arielspns
Edmonton, Canada
Reviewed December 18, 2012

For us, the main attraction of the hotel was the hot pool – modeled after the Cave & Basin. We were looking forward to the experience, and it didn’t disappoint. Thanks to this very special setting, this has become a new favorite place in Banff. The cave is nicely built, realistic (but cozy, not cold), dimly lit even in the...

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1Thank electronicpaper
Sherwood Park, Canada
Reviewed December 18, 2012

This is the first time we have stayed at this resort. Dec. 17-19/2012. VERY HAPPY!!!! Staff are very polite and helpful. (Tas front desk manager was incredible) stayed in the loft suite, lots of room, very cozy. The grotto hot tub is absolutely AMAZING!!! We can honestly say that this is one of the cleanest hotels. Perfect location, just down...

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1Thank diamond7510
Calgary
Reviewed December 17, 2012

We just stayed in this hotel, Dec 14-16, 2012 and it exceeded our expectations in every way. The hotel was excellent, from room cleanliness to amenities, to location, everything was perfect. The grotto style hot tub is incredible. We would recommend this hotel over the Rimrock and Banff Springs (where we usually stay)!! We walked everywhere, the hotel offers wines...

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2Thank Travelgirl1979
beautifulbanff, General Manager at Fox Hotel & Suites, responded to this review

Exceeding our guests expectations is our ultimate goal! It is gratifying to hear we've succeeded with you! I appreciate you recommending us over the other properties. We are pretty proud of the Fox, and the services we provide. Thanks for the kind words about the staff. I hope we will see you (and your friends) here again soon.

Calgary, Canada
Reviewed December 17, 2012

We have stayed at this hotel 10+ times now and have never had a single complaint. The rooms are very nice and clean at a very good price, with extremely comfortable beds. The hotel is in a good location, and the cave-like hot tub makes this our top choice everytime.

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2Thank Ryan H
beautifulbanff, General Manager at Fox Hotel & Suites, responded to this review

It is great to see our loyal guests post reviews! Thank you so much for making the Fox Hotel & Suites your choice of accomdations when visiting Banff. We truly appreciate your business, and look forward to welcoming you back again and again.

Edmonton, Canada
Reviewed December 16, 2012 via mobile

I stayed there with my Mom for 4 nights at the end of October this year. This trip was a nostalgia trip we used to go to Banff often when I was a teenager and have very fond memories. Check in was quick and easy, the front desk staff were helpful and informative. Our room was very small but nice....

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1Thank Sasharum09
camrose
Reviewed December 15, 2012

Good bed. Clean room. Found it quiet and slept like a log. Fun staying in Banff for a change. Usually stay in Canmore. Banff much busier. Would definitely stay at this hote again. Also forgot my phone charger and they sent it in the mail a few days later. Very good service.

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3Thank ronerick
beautifulbanff, General Manager at Fox Hotel & Suites, responded to this review

It sounds like you've found a new favorite! I look forward to hosting you during your next stay in Banff!

Edmonton, Canada
Reviewed December 12, 2012

The Fox was an excellent place to stay in Banff!! We had a king suite and it was lovely. Great mountain views! Friendly people, Chili's restaurant in hotel very convenient. It's about a ten minute walk from downtown Banff. Their "cave grotto" hot tub is awesome! They have no air conditioning so I doubt I would stay here in warmer...

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3Thank barbarasmilez
beautifulbanff, General Manager at Fox Hotel & Suites, responded to this review

Thank you for your commets! I'm delighted to hear you enjoyed your time with us. I just want to point out for future travellers that all our suites have air conditioning, it is only our hotel rooms that do not. If AC is important to you, just book a suite! I hope we can welcome you back again soon!

Edmonton, Canada
Reviewed December 11, 2012

the entry to this hotel is beautiful (very festive at christmas time)... great underground parking... free internet... and a beautiful room... super clean...HOWEVER, the bed was simply horrible (i've never complained about this in a review); my partner hardly slept, and I felt like a truck ran over me in the morning... This hotel had everything in place for a...

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4Thank acminkus
beautifulbanff, General Manager at Fox Hotel & Suites, responded to this review

Thank you for taking the time to post your review. I appreciate your kind comments about the positive aspects of your stay. You did inform us at check out about the mattress, and we have since replaced the mattress in that room. I do hope you will return to us, and enjoy all the comforts you spoke of, including a...

Calgary, Canada
Reviewed December 10, 2012

My boyfriend took me here for my birthday this past weekend, and we both absolutely loved it. We were in a loft suite, complete with a fireplace and a gorgeous mountain view. Upon arrival, there was a birthday card and bottle of sparkling wine for me, which was the perfect added touch. The log cabin style of the hotel was...

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1Thank Rachel M
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Free Breakfast
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Chilis Grill and Bar
Chilis Grill and Bar
Cuisines: Mexican, American, Southwestern, Bar
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Shuttle Bus Service
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Business Center with Internet Access
Official Description (provided by the hotel)
Waterfalls and mountain springs are brought to life in the Fox's design. Capturing the historic and natural elements of Banff National Park, the hotel's centerpiece is the hot pool inspired by the original Cave and Basin Site. The Fox offers a unique accommodation style in Banff, with one and two bedroom suites and hotel rooms. ... more   less 

Additional Information about Fox Hotel & Suites

Address: 461 Banff Avenue, Banff, Banff National Park, Alberta T1L 1H8, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range: $104 - $306 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Fox Hotel & Suites 3.5*
Number of rooms: 116
Reservation Options:
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Also Known As:
Fox Hotel And Suites
Fox Hotel Suites Banff
Fox Hotel Banff
Hotel Style:
#8 Romantic Hotel in Banff
#8 Business Hotel in Banff
#10 Family Hotel in Banff
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Questions & Answers

Here's what travelers have asked, with answers from Fox Hotel & Suites staff and other travelers.
18 questions
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See all questions (18)

Questions? Get answers from Fox Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“do not accept any rooms along the corridor 200-210. or near housekeeping”
 of 5 bubbles Mmher, 2 weeks ago | Read review
“The suites are pretty nice & cozy with a loft, we were in 405.”
 of 5 bubbles ctaylor34, 3 weeks ago | Read review
“Rear rooms are quieter. Not all rooms have air conditioning.”
 of 5 bubbles MaireadToronto, Oct 30, 2016 | Read review
“Both rooms we have had have been quiet. Up high and on the ends would be quieter.”
 of 5 bubbles JennyWorrell, Oct 21, 2016 | Read review
“higher floors, less water pressure.”
 of 5 bubbles alexanderf549, Oct 20, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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