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    Castle Mountain Chalets

    Castle Junction1A & Hwy 93 South, Banff, Banff National Park, Alberta T1L 1B5, Canada
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    11/8/2017 11/9/2017
    Traveler (127)
    Room & Suite (411)
    Pool & Beach (7)
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    Overview
    • Excellent54%
    • Very good30%
    • Average6%
    • Poor6%
    • Terrible4%
    Travelers talk about
    Free Wifi
    Free Parking
    Hot Tub
    Non-Smoking Hotel
    Family Rooms
    Kitchenette
    Pets Allowed
    Wheelchair access
    Self-Serve Laundry
    3.5 Star Hotel
    All hotel details
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    Rooms
    Nov 8Nov 9
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (244)
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    11 - 15 of 232 reviews

    Reviewed August 15, 2017

    The cabins were clean and comfortable although the kitchen was a bit cramped. The location is convenient for many hiking trails along 93S and in the Banff and Lake Louise areas. Canadian Pacific run trains nearby but we found the sound quite charming. The availability...More

    Thank philwerydd
    Response from Jenelle G, General Manager at Castle Mountain ChaletsResponded August 22, 2017

    Thank you for taking the time to review your recent stay with us. I agree the sound of the train to be quite charming. The WIFI is definitely not reliable at it's best, but I hope the scenery, and ambiance can make up for the...More

    Reviewed August 6, 2017

    We stayed here for 2 nights. It is clean and the cabins are nice. They are much like a hotel and are cleaned daily with fresh towels, etc. However, they are right beside train tracks that have 5 or so trains every night so prepare...More

    Thank notputtingmyname
    Response from Jenelle G, General Manager at Castle Mountain ChaletsResponded August 22, 2017

    Dear notputtingmyname, Travelling with a 7 and 10 year old I could see how WIFI would be important, and where we are located in the mountains our signal is poor. We do have many hiking trails for all levels around us with no need to...More

    Reviewed July 21, 2017

    We stayed at Castle Mountain Chalets for a couple of nights. We had one of the suites. It was lovely and well appointed. However, there were several issues. We were there in summer and the rooms were hot with little in the way of ventilation....More

    1  Thank G W R
    Response from Jenelle G, General Manager at Castle Mountain ChaletsResponded July 24, 2017

    Dear GWR, I apologize unfortunately none of our cabins have air conditioning, we do have fans available for guests on request through our guest services. Due to our location the wifi is very spotty and hit or miss we try to be open and honest...More

    Reviewed June 28, 2017

    This is a great place to stay if you want to be centrally located for everything in the Banff and LakeLouis areas. The cabins are nice and have a little full kitchen which is convenient and saves a lot of money on restaurants. The wood...More

    Thank bkriehl
    Response from Jenelle G, General Manager at Castle Mountain ChaletsResponded June 30, 2017

    Dear bkriel, Thank you for taking the time to write a review on our nice cabins. We are a great location. There is nothing better than the smell of a wood burning stove on a crisp morning. We hope we get to see you again...More

    Reviewed June 23, 2017

    Perfect location between Banff and Lake Louise. The cabin was clean, fully stocked with everything you need, and the staff were super helpful and friendly. This will be our second year staying there and we wouldn't consider anywhere else for a vacation.

    1  Thank Anne K
    Response from Jenelle G, General Manager at Castle Mountain ChaletsResponded August 5, 2017

    Thank you for choosing to stay at Castle Mountain Chalets. We take pride in our cabins and glad to hear you will return. We hope to welcome you back year after year, with clean cabins and friendly staff.

    Fairmont Chateau Lake Louise
    6,785 reviews
    #2 of 5 hotels in Lake Louise
     
    Fairmont Banff Springs
    6,787 reviews
    #2 of 33 hotels in Banff
     
    Sunshine Mountain Lodge
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    Rimrock Resort Hotel
    5,057 reviews
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    • Refrigerator in room
    • Things to do
    • Hot Tub
    Details
    • Price range
    • $163 - $315 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 21
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Cheap Tickets, Travelocity, Orbitz, Hotwire, Hotels.com and TripOnline SA so you can book your Castle Mountain Chalets reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Canada >
    • Alberta >
    • Canadian Rockies >
    • Banff National Park >
    • Banff
    • Also Known As
    • Castle Mountain Chalets Hotel Banff
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    Traveler (127)
    Room & Suite (411)
    Pool & Beach (7)
    Dining (2)
    Hotel & Grounds (128)
    Bathroom (4)
    Family and Play Areas (1)
    Nearby
    Sponsored by:
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    Ask a question
    Questions & Answers
    Sue K
    February 13, 2017|
    AnswerShow all 2 answers
    Response from Jenelle G | Property representative |
    We do not have a restaurant on site. All of our cabins have a full equipped kitchen and there is a general store on site that has basic grocery items. We do suggest that you bring all necessary food items for your stay... More
    2
    Votes
    ecb47
    July 15, 2015|
    Answer
    Response from SaskeyGirl | Reviewed this property |
    Hi there, Castle Mountain Chalets are on the Bow Valley Parkway, between Banff and Lake Louise. So, that means it is about a 30 minute drive if you take the Trans Canada Highway all the way. If you take the Bow Valley... More
    0
    Votes
    Room Tips
    "ask for a room not near the main road - the ones further back have the mountain views - ours was of the main..."
    Read review
    "Get one of the cabins!"
    Read review
    "Cabin 10 was wonderful - lovely sunshine on your private deck."
    Read review
    "Wifi in cabins very poor. Not sure about lodge."
    Read review
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