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    Castle Mountain Chalets

    Castle Junction1A & Hwy 93 South, Banff, Banff National Park, Alberta T1L 1B5, Canada
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    8/6/2017 8/7/2017
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    Traveler (125)
    Room & Suite (411)
    Pool & Beach (7)
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    Overview
    • Excellent56%
    • Very good29%
    • Average5%
    • Poor6%
    • Terrible4%
    Travelers talk about
    Free Wifi
    Free Parking
    Hot Tub
    Non-Smoking Hotel
    Suites
    Kitchenette
    Pets Allowed
    Wheelchair access
    Dry Cleaning
    Self-Serve Laundry
    3.5 Star Hotel
    All hotel details
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    Rooms
    Aug 6Aug 7
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (227)
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    1 - 5 of 220 reviews

    Reviewed 5 days ago

    We stayed at Castle Mountain Chalets for a couple of nights. We had one of the suites. It was lovely and well appointed. However, there were several issues. We were there in summer and the rooms were hot with little in the way of ventilation....More

    Thank G W R
    Response from Jenelle G, General Manager at Castle Mountain ChaletsResponded 2 days ago

    Dear GWR, I apologize unfortunately none of our cabins have air conditioning, we do have fans available for guests on request through our guest services. Due to our location the wifi is very spotty and hit or miss we try to be open and honest...More

    Reviewed 4 weeks ago

    This is a great place to stay if you want to be centrally located for everything in the Banff and LakeLouis areas. The cabins are nice and have a little full kitchen which is convenient and saves a lot of money on restaurants. The wood...More

    Thank bkriehl
    Response from Jenelle G, General Manager at Castle Mountain ChaletsResponded 3 weeks ago

    Dear bkriel, Thank you for taking the time to write a review on our nice cabins. We are a great location. There is nothing better than the smell of a wood burning stove on a crisp morning. We hope we get to see you again...More

    Reviewed 4 weeks ago

    Perfect location between Banff and Lake Louise. The cabin was clean, fully stocked with everything you need, and the staff were super helpful and friendly. This will be our second year staying there and we wouldn't consider anywhere else for a vacation.

    1  Thank Anne K
    Reviewed 5 weeks ago

    Serene, rustic and cozy cabin in the mountains with the amenities of a hotel (as well as home). The benefit of having a kitchen and onsite laundry is great when traveling as a family!!! We loved this property. Great views to enjoy. Lots of wild...More

    Thank Bradley C
    Response from Jenelle G, General Manager at Castle Mountain ChaletsResponded 4 weeks ago

    Dear Bradley C, I am happy to hear that you and your family enjoyed the cozy cabins. We do have a great location especially for seeing wildlife, and our store offers a bit of everything. Thanks for taking the time to write a review and...More

    Reviewed June 18, 2017 via mobile

    We stayed in one of the second floor rooms over the lodge and was very happy with the rustic yet modern accommodations. The suite was very clean and had all the amenities. It was so comfortable and welcoming. The Castle Mountain views were gorgeous. We...More

    1  Thank longmeadowmama
    Response from Jenelle G, General Manager at Castle Mountain ChaletsResponded June 20, 2017

    Dear Longmedowmama, Thank you for highly recommending us; that means a lot to us. We do have such a perfect location to relax and get away, still close enough to everything you would need. Thank you again for taking the time to write this review...More

    Fairmont Chateau Lake Louise
    6,348 reviews
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    Fairmont Banff Springs
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    Hidden Ridge Resort
    2,027 reviews
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Dry Cleaning
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    • Refrigerator in room
    • Things to do
    • Hot Tub
    Details
    • Price range
    • $157 - $367 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 21
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Orbitz, Hotels.com, TripOnline SA, Travelocity, Hotwire and Cheap Tickets so you can book your Castle Mountain Chalets reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Canada >
    • Alberta >
    • Canadian Rockies >
    • Banff National Park >
    • Banff
    • Also Known As
    • Castle Mountain Chalets Hotel Banff
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    Traveler (125)
    Room & Suite (411)
    Pool & Beach (7)
    Dining (2)
    Hotel & Grounds (126)
    Bathroom (4)
    Family and Play Areas (1)
    Nearby
    Sponsored by:
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    Ask a question
    Questions & Answers
    Sue K
    February 13, 2017|
    AnswerShow all 2 answers
    Response from Jenelle G | Property representative |
    We do not have a restaurant on site. All of our cabins have a full equipped kitchen and there is a general store on site that has basic grocery items. We do suggest that you bring all necessary food items for your stay... More
    2
    Votes
    ecb47
    July 15, 2015|
    Answer
    Response from SaskeyGirl | Reviewed this property |
    Hi there, Castle Mountain Chalets are on the Bow Valley Parkway, between Banff and Lake Louise. So, that means it is about a 30 minute drive if you take the Trans Canada Highway all the way. If you take the Bow Valley... More
    0
    Votes
    Jay A
    April 10, 2015|
    AnswerShow all 2 answers
    Response from Jenelle G | Property representative |
    Hi Jay. We do not have a restaurant on site. We have a general store that sells sandwiches, fruit, bars, eye and picnic tables out front; so no reservations necessary :)
    1
    Vote
    Room Tips
    "Get one of the cabins!"
    Read review
    "Cabin 10 was wonderful - lovely sunshine on your private deck."
    Read review
    "Wifi in cabins very poor. Not sure about lodge."
    Read review
    "The larger one bedroom cabin are really worth the extra cost"
    Read review
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