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The Juniper Hotel

#3 of 32 Hotels in Banff
Certificate of Excellence
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The Juniper Hotel
The Juniper Hotel
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687 Reviews from our TripAdvisor Community

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Showing 659: English reviews
Green Oaks, Illinois
Level Contributor
87 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

We really liked our suite at this hotel in addition to the location just out of the busy town. Our room faced the mountains so we had s great view of Vermillion Lakes and mountains which we enjoyed from our giant deck. We were delighted with the grazing elk that we saw daily near the hotel! A couple of negatives... More 

Helpful?
Thank annincardona
Port of Spain, Trinidad
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We had a lovely stay at the Juniper, the view is absolutely gorgeous - we stayed in a room with a walk out patio and had hot tea and coffee while taking in the breathtaking vista. The vicinity was very quiet as the hotel is situated away from the main downtown area in Banff. The room was also updated, yet... More 

Helpful?
Thank travelcouple2008
Surrey, Canada
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We had a great stay, the front desk was very helpful. The view was incredible, and the bistro was wonderful. The food was on the pricey side. There is no elevator, only stairs but they have three floors.

Helpful?
Thank whistleish
JuniperMgr, Manager at The Juniper Hotel, responded to this review

Dear Guest, Thanks for the review! We are happy to hear you had a great stay with us and enjoyed visiting the Bistro as well. We proudly operate in a 1950's building and this does mean we don't have facilities like elevators, however we do always aim to offer assistance with luggage to any guests who need help. We hope... More 

Minnesota
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Great view from our room. It was clean and comfortable, but small. It worked well for our dog as we could go out the door from our room. Close to town for dinner and breakfast. We did not eat at the restaurant for dinner as the menu was quite limited and expensive. There are so many great restaurants in town... More 

Helpful?
Thank josm10
JuniperMgr, Manager at The Juniper Hotel, responded to this review

Dear Guest, Thanks for taking the time to review us. We are glad you had a great stay and enjoyed the view from your room. We hope you decide to stay with us again in the future. More 

Vancouver, Canada
Level Contributor
45 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The hotel is very nice and relaxing. It is very clean. The room a little bit small but very comfortable. The ground outside are very nice with the mountain and trees and the flowers planted in the front. The persons at the front desk were all very nice and helpful. The restaurant and the terrace offered a spectacular view of... More 

Helpful?
Thank FrederiqueJ
JuniperMgr, Manager at The Juniper Hotel, responded to this review

Hi Frederique, Thanks for the wonderful review! We are happy to hear you enjoyed your stay and that you had an excellent meal at the Bistro during your visit. Thank you for the feedback regarding the bus times we will be sure to take this into consideration when planning future transport schedules. We hope you will visit again soon! More 

Metuchen, New Jersey
1 review
5 of 5 stars Reviewed 5 days ago NEW

I love that the hotel is so close to town yet while at the hotel it felt we were in our own private world. We had the 3 bedroom, #301 with stunning views and it was perfect for my family of 5 (3 teenagers). The property is quite nice and modern. ** however **note there is not an elevator to... More 

Helpful?
Thank jyotisunil2
JuniperMgr, Manager at The Juniper Hotel, responded to this review

Dear Guest, Thanks for the review. We are so happy to hear you had a wonderful stay with us and would come back again. We look forward to hosting you in the future! More 

Redditch, United Kingdom
Level Contributor
45 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

My husband and I stayed here for two nights in June in what was classed as a Deluxe Valley King. Yes the room was OK and we had a great view over the valley looking towards Banff but I would not class it as deluxe. When we were there the highway below the hotel was undergoing repairs and this could... More 

Helpful?
Thank TandyTravellers
JuniperMgr, Manager at The Juniper Hotel, responded to this review

Dear Guest, Thanks for taking the time to review us and provide feedback. We are constantly looking to improve ourselves so this information is invaluable. We are sorry to hear that your room was just OK and that the service in the Bistro was slow, we are constantly training staff to provide better service so I will be sure to... More 

Kitchener, Canada
Level Contributor
2 reviews
5 of 5 stars Reviewed 1 week ago NEW via mobile

This was my second stay at Juniper and it was just as wonderful as my first. The location outside of the busy Banff downtown is ideal for avoiding traffic and getting a perfect view. The staff are warm and welcoming...and the food in the bistro is some of the best in Banff...the Juniper Benny is still my favourite eggs benedict... More 

Helpful?
Thank GaryDennett
JuniperMgr, Manager at The Juniper Hotel, responded to this review

Dear Guest, Thanks for taking the time to review us and upload some of the pictures from your stay. We are happy to hear you decided to stay with us again and had a great time. We look forward to seeing you for your third visit in the future hopefully. More 

Miami, Florida
Level Contributor
32 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

My family rented the Rundle Chalet at the Juniper, a one-bedroom cabin with a huge loft, kitchen, dining room and living room. The cabin can accommodate up to 6 people comfortably. The accommodations were fantastic. The hotel staff was very friendly. The views of Banff from the hotel were spectacular. Whether we were sitting in the hot tub or enjoying... More 

Helpful?
Thank Sylvia-Rick
JuniperMgr, General Manager at The Juniper Hotel, responded to this review

Thank you so much for taking the time to post your comments! So glad you enjoyed your stay and would love to have you back should you find yourself in Banff again. More 

Winston Salem, North Carolina
Level Contributor
37 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 1 week ago

Pros-location is close to Banff town but not right in the middle of the hustle and bustle; decor in room is nice and modern; hardwood floors; price was cheaper in July that the price we paid in Jasper and Vancouver Cons- we were placed in a room that had an adjoining door to another room (first room on right, first... More 

Helpful?
Thank lacybass
JuniperMgr, General Manager at The Juniper Hotel, responded to this review

We feel terrible that you did not enjoy your stay and I will look into the noise issues between the connecting room. Our Front Desk is normally very capable of room changing should our inventory allow so I will also look into this. This is great feedback and thank you for taking the time to post. More 

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Healy Creek River Suite (37)
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King Deluxe Valley View Room (32)
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Norquay Chalet (57)
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Banquet Room
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
The Juniper Hotel is perched at the base of Mount Norquay overlooking the town of Banff just 2kms away. The hotel's woodland setting and striking views of three iconic mountain ranges provides a National Park atmosphere. This boutique hotel features 52 designer guest rooms, many with balconies or patio walk-outs. Mountain views are available from your guest room, Bistro & Lounge and outdoor hot tub. On-site you will find interpretive displays and artwork of the areas culture and heritage, as well as woodland walking trails, bike rentals, ski storage, hiking maps and activity planning services. Wireless Internet access is complimentary hotel-wide, and the Library also houses a pay-per-minute Internet kiosk. Pets are welcome and must be pre-arranged with the hotel to ensure pet friendly room availability. Smoking is not permitted inside the hotel. ... more   less 

Additional Information about The Juniper Hotel

Address: 1 Juniper Way | Mount Norquay Rd, Banff, Banff National Park, Alberta T1W 2C3, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range: $94 - $228 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Juniper Hotel 3*
Number of rooms: 52
Reservation Options:
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Also Known As:
Juniper Hotel Banff
Juniper Lodge Banff
Hotel Style:
#2 Best Value Hotel in Banff
#5 Family Hotel in Banff
#6 Romantic Hotel in Banff
#9 Business Hotel in Banff
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