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1 Juniper Way Mount Norquay Rd, Banff, Banff National Park, Alberta T1W 2C3 Canada
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (621)
360
Panoramas (17)
Room & Suite (473)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 09/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Juniper Hotel
Updated 09/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#9 of 32 hotels in Banff
Location
Cleanliness
Service
Value
Travelers' Choice
Enjoy a panoramic view, plentiful sunshine, and natural setting within vintage modernist architecture. Located along the wildlife corridor, the mountains rise straight up from our back door and downtown Banff is only minutes away. The hotel's woodland setting and striking views of three iconic mountain ranges provides a National Park atmosphere. Experience handcrafted cuisine using the finest and freshest ingredients in the Bistro & Lounge! Relax in our outdoor hot tub or next to our fire pits. On-site you will find interpretive displays and artwork of the areas culture and heritage, as well as woodland walking trails, bike rentals, hiking maps and activity planning services. Wireless Internet access is complimentary hotel-wide. This boutique hotel features 52 guest rooms, many with balconies or patio walk-outs. Guestrooms are all equipped with an air cooling system, mini fridges, coffeemakers and iron & ironing boards. Pets are welcome and must be pre-arranged with the hotel to ensure pet friendly room availability. Offering personalized, local hospitality; explore a peaceful place away from the crowds!
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Hot tub
Bar / lounge
Bicycle rental
Hiking
Conference facilities
Banquet room
Parking
Wifi
Restaurant
Breakfast available
Breakfast in the room
Kids' meals
Wine / champagne
Vending machine
Skiing
Meeting rooms
Fax / photocopying
Newspaper
Non-smoking hotel
24-hour front desk
Laundry service
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Room features
Allergy-free room
Air conditioning
Private balcony
Room service
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Park View
Languages Spoken
English, French, Spanish, German
Hotel links
Special Offer:Snow to Summit
1,319Reviews22Q+A100Room tips
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Popular mentions
Emmt_SQ wrote a review Oct 19
Bangkok, Thailand10 contributions8 helpful votes
I rarely post bad reviews on hotel establishments and try to give the benefit of a doubt since there may be difficulties in maintaining service quality especially during the pandemic. However, I had a few minor and major issues which compelled me to leave this feedback here. Minor issue 1: I emailed the hotel to ask for a room assignment facing the valley and on the availability of the bistro for breakfast. I only got a response after my second email a week later, and only in response to my question on the bistro and not the room assignment request. Minor issue 2: I arrived at 2.30pm to check-in and was told I could only check-in after 3pm. I have stayed in countless hotels across the world and this was the first time I have been unable to check in that late into the afternoon. Good thing I hadn’t had lunch yet so I asked reception for directions to downtown Banff, which leads to the next issue. Minor issue 3: The advice I received from reception was that the road for the main village area was closed for pedestrians only and to park near the train tracks which was a 9min walk from the main area. Turns out the road wasn’t even closed to cars, and there were plenty of parkades open which were much closer to the main village. Not the best advice in my opinion. Minor issue 4: Upon check-in, I was assigned a room on the second floor at the far corner of the property. I was horrified to hear that there were no elevators! I asked for a ground floor unit and was told there weren’t any available (which I found hard to believe because I barely saw any other guests during my stay). I had to trouble (and tip) a staff to assist with our luggages for check-in and check-out which was really unnecessary. Minor issue 5: I found a long strand of hair by the tub, which was very evidently strewn over the soap counter. Surely housekeeping would have noticed such an obvious cleanliness issue, so who knows what other corners of the room have been left uncleaned. MAJOR ISSUE: A huge trailer pulled up right outside our room at 5.30am to unload food supplies to the bistro. The beeping from the reversing and the noisy unloading for the next 30minutes woke me up from my slumber. Perhaps the poor room assignment fiasco was intentional because I got a cheap rate on Hotwire? Anyway it was the straw that broke the camel’s back and which was what led to this bad review. The breakfast was excellent and was the only redeeming factor of the stay which prevents me from giving the lowest 1 star review.
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Date of stay: October 2020Trip type: Traveled as a couple
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Natalie F wrote a review Feb 2020
Winnipeg, Canada6 contributions
Hotel's Favorite
We had an amazing time at The Juniper, the outdoor hottub, the restaurant, the rooms, the front desk, everything was exceptional, we'll definately return in the future! Close to Banff, close to the Norquay Ski Hill, convenient to turn off coming from Calgary.
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Date of stay: December 2019
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Response from JuniperMgr, Manager at The Juniper Hotel
Responded Feb 24, 2020
I am pleased to read that you enjoyed the hotel's location and amenities; we look forward to seeing you again ~ Sincerely, Christy - Sales Manager
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mwojtera wrote a review Sep 2020
Langley City, Canada16 contributions4 helpful votes
Nice location away from the bustle of Banff, but within an easy 5 minute drive into the city. The hotel is located right off of the highway, but we didn't notice any traffic noise. The rooms have almost everything you need, from a desk to a mini fridge, and the bed was very comfortable. It would have been nice to have a safe, and a bit more space - we weren't able to open two suitcases in the room at the same time without bumping into each other. Overall good stay, would come back.
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Date of stay: September 2020
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Response from Juniper Hotel Juniper Hotel, General Manager at The Juniper Hotel
Responded 3 weeks ago
Thank you for choosing The Juniper and we look forward to seeing you again on your next Banff getaway :) Sincerely. Christy - Sales Manager
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Jenny O wrote a review Aug 2020
42 contributions14 helpful votes
Loved this hotel! Spent our first two days at the RimRock and then came to the Juniper. We loved the Juniper way more than the RimRock. The view is amazing, loved the 1950’s architecture and the interior design. Breakfast at the bistro was lovely and the view amazing. Staff were lovely.
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Date of stay: August 2020Trip type: Traveled as a couple
2 Helpful votes
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Response from Juniper Hotel Juniper Hotel, General Manager at The Juniper Hotel
Responded 3 weeks ago
Thank you for choosing The Juniper; I am happy to hear that you enjoyed your time with us! Starting your day off with breakfast in the Bistro, while watching the sunrise over Mt. Rundle, is definitely an incredible way to start your day. All the best, Christy - Sales Manager
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Bill H wrote a review Aug 2020
St. Albert, Canada41 contributions16 helpful votes
Enjoyed our stay away from the “busyness” of Banff.. Bistro has restricted hours due to COVID but not a big deal as it’s only a 2 minute drive to downtown. Checkin staff were very friendly. Great view if your room faces south (a little traffic noise from the highway - but not a big deal. I would definitely stay again.
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Date of stay: August 2020Trip type: Traveled as a couple
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Response from Juniper Hotel Juniper Hotel, General Manager at The Juniper Hotel
Responded 3 weeks ago
Thank you for taking the time to share your Juniper experience! Our location being 2km from downtown Banff definitely helps provide a peaceful & relaxing setting to our guests at the end of the day :) Look forward to seeing you again ~ Sincerely, Christy - Sales Manager
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PRICE RANGE
$108 - $277 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
juniper hotel banff, juniper lodge banff
LOCATION
CanadaAlbertaCanadian RockiesBanff National ParkBanff
NUMBER OF ROOMS
52
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Frequently Asked Questions about The Juniper Hotel
Which popular attractions are close to The Juniper Hotel?
Nearby attractions include Sulphur Mountain (2.8 miles), Tunnel Mountain Trail (1.7 miles), and Eureka Banff Escape Room Adventures (0.9 miles).
What are some of the property amenities at The Juniper Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at The Juniper Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Juniper Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Juniper Hotel?
Yes, free parking is available to guests.
What are some restaurants close to The Juniper Hotel?
Conveniently located restaurants include Sky Bistro, Farm and Fire, and Grapes.
Does The Juniper Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at The Juniper Hotel?
The staff speaks multiple languages, including English, Spanish, French, and German.
Are there any historical sites close to The Juniper Hotel?
Many travelers enjoy visiting Cave and Basin National Historic Site (1.2 miles).
Does The Juniper Hotel have any great views?
Yes, guests often enjoy the mountain view available here.
Is The Juniper Hotel accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.