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The Juniper Hotel

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#3 of 32 Hotels in Banff
Certificate of Excellence
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The Juniper Hotel
The Juniper Hotel
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711 Reviews from our TripAdvisor Community

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Showing 681: English reviews
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

We stayed in the king suite with a breathtaking view from our balcony of the mountains overlooking Banff. This hotel is located in a quiet wooded area just a couple kms from Banff. The staff are very friendly and we got to check in early in the morning which cleared the rest of the day to explore the area. The... More 

Helpful?
Thank Crookedlaker
Level Contributor
41 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

We loved this hotel!! We needed a nice place to stay with our two dogs and this was a great fit! Sure it was expensive but in comparison to other pet friendly hotels in the area, it was a great deal! The hotel is on beautiful grounds with lots of outdoor areas to explore with our dogs. And the view... More 

Helpful?
Thank kmjsanders
Lenox, Massachusetts
Level Contributor
297 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 314 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We really enjoyed our stay at the Juniper Hotel. It has a neat 50's - 60's architecture with updates where needed. Everyone was cheerful and helpful. We knew there were no elevators, but that did not pose a problem for us. It may be an issue for others. The views from the terrace/outdoor dining area are gorgeous. We thought the... More 

Helpful?
1 Thank C from NY
Silverdale, Washington
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

having rode on motorcycles thru 3 hours of hail and pelting rain in jasper natl park we arrived at a well appointed boutique hotel on the hill overlooking Banff with the chateau in the distance the rooms were nice, the restaurant excellent, service staff helpful..hot tub was great as we warmed up overlooking the beautiful valley below sipping some nice... More 

Helpful?
Thank robert r
JuniperMgr, Manager at The Juniper Hotel, responded to this review

Dear Guest, Thanks for the review. We are happy to hear you enjoyed your stay with us and managed to warm up in the hot tub after your cold ride to get here! We always appreciate feedback as it allows us to improve the service we offer to guests and I will certainly pass on your comments regarding the shed... More 

Washington DC, District of Columbia
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed in a King Suite at the Juniper Hotel for 5 nights during our recent trip to Banff. It was the perfect hotel for us. The suite gave us a little extra room but, more importantly, a mini fridge (great for breakfast in the room and picnic lunches) and balcony with fantastic views of the Vermillion Lakes and mountains.... More 

Helpful?
Thank cdwesty
JuniperMgr, Manager at The Juniper Hotel, responded to this review

Dear Guest, Thanks for taking the time to write such an informative review. We are pleased to hear you had a great stay with us in the King Suite and enjoyed the location and your balcony! We are so happy to hear you would come back and stay with us again and hope to see you on your next visit... More 

Calgary, Canada
Level Contributor
174 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Ok, it is still in Banff and nothing in Banff is really off the beaten path. Located just out of town, at the base of Mt Norquay, Juniper is a neat hide away for you to escape the hustle of town. We rented the Rundle Cabin. Very nice for a family. The staff are very friendly and helpful. The cabin... More 

Helpful?
Thank MarkTCalgary
JuniperMgr, Manager at The Juniper Hotel, responded to this review

Hi Mark, Thanks for the review! We are pleased to hear you had a great stay in our Rundle Cabin and enjoyed our location just outside of the main town. We hope you decide to stay with us again on your next visit to Banff. More 

Nanaimo, British Columbia, Canada
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

The room was spacious, loved the fire place and the jacuzzi tub in the bathroom. Had an amazing stay! Restaurant had amazing food, staff was super helpful. Across the highway so have to drive into town but saw lots of animals!

Helpful?
Thank Mary B
JuniperMgr, Manager at The Juniper Hotel, responded to this review

Hi Mary, Thanks for taking the time to write us a review. We are so pleased to hear you had a wonderful stay with us and enjoyed dining at the Bistro. We hope you come back soon! More 

Vancouver, Canada
2 reviews
1 of 5 stars Reviewed 1 week ago

Terrible service, dark- gloomy rooms, no elevator to upper flour, poor lighting. Restaurant supposed to be "high class" but food is dull and the feeling is that it is being run by children, very unprofessional.

Helpful?
Thank Zoey M
Seattle, Washington
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 1 week ago

My family spent 2 nights in the 3-bedroom "suite" on the 3rd floor (24 steps, no elevator). The suite has drop ceilings like it used to be an office. It even has a big conference/dining table that takes up a lot of space. Considering the kitchen is old and outdated, I'm not sure how much cooking anyone is going to... More 

Helpful?
1 Thank Anne W
JuniperMgr, Manager at The Juniper Hotel, responded to this review

Hi Anne, Thanks for your feedback, we always appreciate feedback from guests as it allows us to improve the service we offer. We are disappointed to hear your stay with us didn't meet expectations. We proudly operate in a 1950s building and that means we don't have an elevator, however there are usually staff on hand to help with luggage... More 

Birch Hills, Canada
Level Contributor
3 reviews
4 of 5 stars Reviewed 1 week ago

Room was very nice with hardwood floors for those that may have allergies. Bed was really comfortable even after 4 nights. I would have liked another mirror by the desk area to use for getting ready in the AM while the bathroom was being used but that is just my personal preference. Lots of coffee and condiments left in room... More 

Helpful?
Thank clarker12016
JuniperMgr, Manager at The Juniper Hotel, responded to this review

Dear Guest, Thanks for the review. We are glad you enjoyed your stay with us and found the bed to be comfortable. The view from the Bistro is certainly one to be remembered and we are happy to hear you enjoyed breakfast and dinner there while staying with us. We look forward to you visiting us again the next time... More 

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Healy Creek River Suite (37)
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Norquay Chalet (57)
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
The Juniper Hotel is perched at the base of Mount Norquay overlooking the town of Banff just 2kms away. The hotel's woodland setting and striking views of three iconic mountain ranges provides a National Park atmosphere. This boutique hotel features 52 designer guest rooms, many with balconies or patio walk-outs. Mountain views are available from your guest room, Bistro & Lounge and outdoor hot tub. On-site you will find interpretive displays and artwork of the areas culture and heritage, as well as woodland walking trails, bike rentals, ski storage, hiking maps and activity planning services. Wireless Internet access is complimentary hotel-wide, and the Library also houses a pay-per-minute Internet kiosk. Pets are welcome and must be pre-arranged with the hotel to ensure pet friendly room availability. Smoking is not permitted inside the hotel. ... more   less 

Additional Information about The Juniper Hotel

Address: 1 Juniper Way | Mount Norquay Rd, Banff, Banff National Park, Alberta T1W 2C3, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range: $94 - $227 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Juniper Hotel 3*
Number of rooms: 52
Reservation Options:
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Also Known As:
Juniper Hotel Banff
Juniper Lodge Banff
Hotel Style:
#2 Best Value Hotel in Banff
#5 Family Hotel in Banff
#6 Romantic Hotel in Banff
#9 Business Hotel in Banff
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