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The Juniper Hotel

1,012 reviews
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Traveler (476)
Room & Suite (383)
Dining (54)
Overview
  • Excellent47%
  • Very good35%
  • Average11%
  • Poor5%
  • Terrible2%
Travelers talk about
“no elevator”(51 reviews)
“vermillion lakes”(23 reviews)
“hot tub”(122 reviews)
Free Wifi
Free Parking
Breakfast Available
Hot Tub
Non-Smoking Hotel
Restaurant
Room Service
3.0 Star Hotel
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Rooms
Jan 28Jan 29
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,012)Write a Review
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428
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428
333
113
56
25
Show reviews that mention
All reviewsno elevatorvermillion lakeshot tubmt norquaytranscanada highwayhardwood floorsfirst floorthe trans canada highwayoverlooking banffroad noisedowntown banffminute drivevalley viewmount rundlefront desk staffking suitelight sleeper
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1 - 5 of 955 reviews
Reviewed 1 week ago

They were incredibly accommodating in handling my specific requests and as a former NYC small hotel owner I felt compelled to post a review. I was unable to stay at the hotel on this occasion due to a death in the family but I am...More

Thank Fergus O
Hotel's Favorite
Reviewed November 6, 2017

This hotel has many memorable aspects, from the location on the north side of the highway (affording a fantastic view to the south) to the layout of the hotel. The hotel has many unique aspects, from the cozy lobby to the historical photos in the...More

Thank bigfishpk
Response from JuniperMgr, Manager at The Juniper HotelResponded November 28, 2017

I appreciate you taking the time to share your Juniper Hotel & Bistro experience; so glad you enjoyed our amenities and natural surroundings! Sincerely, Christy - Sales Manager

Reviewed 1 week ago

We stayed in the recently renovated 3 bedroom suite on the top floor. We had an amazing stay over Christmas and thoroughly enjoyed it. From the booking process to check-out the customer service was always prompt and very helpful and friendly. The staff are all...More

Thank joyml
Reviewed 2 weeks ago

This is a favourite spot for us. Seems like good value for Banff area and their Bistro has wonderful food. At night, a huge was roaring in the fireplace in the bar. So cosy after a chilly day in the mountains! Day friendly rooms are...More

Thank Ontheroadagain447
Reviewed 3 weeks ago via mobile

I stayed here 3 yrs ago and had a wonderful experience. When I returned this year the hotel shows clear signs of wear with broken and dirty furnishings. We stayed in a king room which had uneven, creaky floors, a floppy bathroom doorknob that would...More

Thank Emily H
Response from JuniperMgr, Manager at The Juniper HotelResponded 3 weeks ago

Thank you for this feedback; we take it very seriously and feel terrible that you experienced this. Training is ongoing at the hotel; we have reached out to the Housekeeping Manager and she will be doing a thorough investigiation. I have also passed your comments...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free High Speed Internet ( WiFi )
Room Service
Bar/Lounge
Free Parking
Hotel Amenities
Room Service
Free Parking
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Things to do
Restaurant
Bar/Lounge
Hot Tub
Details
Price range
$94 - $280 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Romantic Hotel in Banff
#9 Business Hotel in Banff
Room types
Suites, Non-Smoking Rooms
Details
Price range
$94 - $280 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Romantic Hotel in Banff
#9 Business Hotel in Banff
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveler (476)
Room & Suite (383)
Dining (54)
Pool & Beach (11)
Hotel & Grounds (312)
Bathroom (23)
Business Center & Event Rooms (4)
Questions & Answers
Ask a question
2Babyboomes
October 18, 2017|
AnswerShow all 6 answers
Response from bielsk | Reviewed this property |
We had a mini fridge in our deluxe king valley. There was no microwave though.
0
Votes
monia21
July 24, 2017|
AnswerShow all 5 answers
Response from Alan J | Reviewed this property |
Like the previous correspondent, I was there in May and there was nothing included in the room price. As stated, thanks to the Canada 150 Celebration, entry to the National Parks are free. We booked all attraction tickets... More
1
Vote
Kasondra E
April 21, 2017|
AnswerShow all 6 answers
Response from Chaperoneguy | Reviewed this property |
They do not have pet beds
1
Vote
Room Tips
"Choose upstairs room."
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"Go close to the hot tub for good - hot tub to room vicinity"
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"You can see Banff from the rooms in the front of the hotel.The rooms in the back would be quieter. There is..."
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"rooms on the south side have a fantastic view."
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