We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Banff Caribou Lodge & Spa

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Banff Caribou Lodge & Spa
Banff Caribou Lodge & Spa
Panoramas (9)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,909 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
There are newer reviews for Banff Caribou Lodge & Spa
See the most recent reviews
Showing 1,814: English reviews
York, United Kingdom
Reviewed September 18, 2013

Large hotel on main strip, a little distance from downtown but easily walkable or you can use the free bus pass issued by the hotel if you check the times carefully - get bus map and timetable from visitor centre and buses - we also used it to travel to Sulphur Mountain. Hotel a bit impersonal as it was so...

 Report
Helpful?
Thank Blackcat2york
CaribouFOM, Guest Relations Manager at Banff Caribou Lodge & Spa, responded to this review

Thank you for your review, and I am sorry if we missed an opportunity to make your stay better. Please do not hesitate to contact the hotel directly if you should wish to discuss this further, we appreciate any feedback we can get as we strive constantly to improve where needed.

Orpington, Kent
Reviewed September 17, 2013

Spent three nights during our stay in Banff. The hotel is very comfortable and has the true mountain lodge feel. It is easily walkable to downtown but the the hotel offers free bus passes into town and also to the popular Banff gondola. If you have a car the hotel has free underground parking. The onsite Keg restaurant was very...

 Report
Helpful?
Thank Peter2207
Rockaway, New Jersey
Reviewed September 16, 2013

Check in was easy and staff courteous. Room small but ok. Bed was great and plenty of pillows. But be aware no a/c, so plan accordingly . Plenty of free parking. Longish walk to town but a bus stops in front and they provide free bus passes. I would stay there again but not in summer.

 Report
Helpful?
1Thank Nurse444
southport
Reviewed September 16, 2013

Lovely hotel with excellent facilities. 10 min. walk to centre to shops and restaurants. Our room was a good size and very clean with large comfy beds. Red Earth Spa on site was beautiful, excellent facilities and very clean, staff very helpful. I arrived with an attack of Sciatica and went for a therapeutic full body massage with Pauline, who...

 Report
Helpful?
Thank SouthportRaws
Las Vegas, Nevada
Reviewed September 15, 2013

The hotel is lovely and comfortable. It's décor matches its name beautifully. Staff is extremely helpful and informed. Kegs restaurant on site is VERY good. The Spa was very organized and pleasant with a good assortment of services available. It is easily walkable to the downtown area, and buss passes make riding downtown easy for those who don't want to...

 Report
Helpful?
Thank Sherry O
CaribouFOM, Guest Relations Manager at Banff Caribou Lodge & Spa, responded to this review

Thank you for taking the time to post a review for the TripAdvisor community. We greatly appreciate your loyalty, and look forward to welcoming you back to our Lodge.

East Grinstead, United Kingdom
Reviewed September 15, 2013

The hotel caters for tour buses and is very busy and noisy. We checked in unaware of this and were given a room as close to the lobby as possible (out of our room and down a short flight of stairs to the lobby). Check in was rushed and interrupted by the clerk taking a phone call without any apology,...

 Report
Helpful?
1Thank UKvisitormartyn
Barnstaple, United Kingdom
Reviewed September 15, 2013

This town is amazing anyway, but this hotel must be THE place to stay. Lovely rooms and facilities, close to the main Street and shops. Would have like to stay longer. Didn't try the pool or spa so can't comment.

 Report
Helpful?
Thank Nesta C
Corona, California
Reviewed September 14, 2013

Though I see many good reviews, I don't get why. Our room was just barely OK in decor, some shabby furniture, careless cleaning and vacuuming, a bed cover/spread which was the only thing on the bed to use as a "blanket," and you must know what they say about hotel bedspreads -- don't even sit on them -- much less...

 Report
Helpful?
Thank Mary E
Australia
Reviewed September 13, 2013

We stayed here as part of the Rocky Mountaineer package and were quite happy with these lodgings. They have free underground parking, newspapers for us to take, laundry facilities and a spacious lobby. The room wasn't very spacious but it was enough for the short time we were there. We had to sleep with the balcony door open though, as...

 Report
Helpful?
Thank NaHu11
Dragoer, Denmark
Reviewed September 13, 2013

Caribou Lodge and Spa has a very nice Spa, which we did not try. But it looked so good that I think it was one of the best spa we saw. However, we tried the sulfour bath at the gondolas. I was very good too. But bring your own towels. Not included. The KEG has a restaurant at Caribou Lodge....

 Report
Helpful?
Thank Harald Cees C
Questions? Get answers from hotel staff and past guests. Ask a question

770 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (457)
Viewed
Room/Suite (101)
Viewed
Business Center/Function Rooms (1)
Viewed
Bathroom (51)
Viewed
Dining (17)
Viewed
Hotel & Grounds (84)
Viewed
View from Room (24)
Viewed
Family/Play Areas (2)
Viewed
Pool/Beach Area (17)
Viewed
2:57
Videos (6)
Viewed
Other (154)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (293)
Viewed
Amenities (70)
Viewed
King Room (43)
Viewed
Pool (15)
Viewed
Dining (54)
Viewed
The Hotel (66)
Viewed
Two Queens (45)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (20)
Viewed
Hotel & Grounds (9)
Viewed
Dining (4)
Viewed
Room/Suite (3)
Viewed
Business Center/Function Rooms (2)
Viewed
Pool/Beach Area (1)
Viewed
Other (1)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Banff hotels
0.1 mi away
Fox Hotel & Suites
Fox Hotel & Suites
#13 of 32 in Banff
2,069 reviews
0.5 mi away
Moose Hotel and Suites
0.1 mi away
Rundlestone Lodge
Rundlestone Lodge
#8 of 32 in Banff
1,085 reviews
Show Prices
Show Prices
Show Prices
0.7 mi away
Hidden Ridge Resort
Hidden Ridge Resort
#12 of 32 in Banff
1,979 reviews
0.2 mi away
Delta Banff Royal Canadian Lodge
1.2 mi away
The Juniper Hotel
The Juniper Hotel
#4 of 32 in Banff
864 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Free Parking
  • Spa
  • Room Service
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Business Center with Internet Access
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The Banff Caribou Lodge is centrally located on Banff Avenue, Banff's main street. It offers the Keg Restaurant, Red Earth Spa (a full service spa), free underground parking, free wifi, fitness room, hot pool and steam room. This lodge type accommodation has a large and inviting lobby to greet you to Banff. Enjoy your stay. ... more   less 

Additional Information about Banff Caribou Lodge & Spa

Address: 521 Banff Avenue | Box 1070, Banff, Banff National Park, Alberta T1L 1H8, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range: $89 - $269 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Banff Caribou Lodge & Spa 3.5*
Number of rooms: 190
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Hotels.com, Expedia, Booking.com, Priceline, Hotwire, TravelUp, Cheap Tickets, Travelocity, Cancelon, Evoline ltd, TripOnline SA and HotelQuickly so you can book your Banff Caribou Lodge & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Banff Caribou Lodge And Spa
Banff Caribou Hotel Banff
Caribou Banff
Caribou Lodge Banff
Hotel Style:
#6 Spa Hotel in Banff
#7 Business Hotel in Banff
#10 Romantic Hotel in Banff
#11 Family Hotel in Banff
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from Banff Caribou Lodge & Spa staff and other travelers.
28 questions
Ask a question

See all questions (28)

Questions? Get answers from Banff Caribou Lodge & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“4th floor was quiet and smelled like a forest”
stevetopfer31, 4 days ago | Read review
“Get Superior room or above or will be disappointed.”
Headly99, 3 weeks ago | Read review
“Ask for a clean room”
WhereNext_YYC, 4 weeks ago | Read review
“Ask to be given a room away from the elevators. I was so glad that I had.”
640jennac, 5 weeks ago | Read review
“The more you spend on a room, the better the experience.”
leifsillenger, Mar 13, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question