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Banff Caribou Lodge & Spa

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Banff Caribou Lodge & Spa
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1,893 Reviews from our TripAdvisor Community

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There are newer reviews for Banff Caribou Lodge & Spa
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Showing 1,798: English reviews
Calgary
Reviewed February 14, 2014

I have been to this hotel on another occasion and it was amazing. Definitely a four or five star. However, we are staying here for a girls weekend during valentines day and the long weekend. My experience here on day one is much much worse than what I remember. First off, our beds (double queen rooms) were FULL of hair!...

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Helpful?
1Thank Courtney K
Upton, United Kingdom
Reviewed February 8, 2014

First leg of a ski safari for my wife's 60th and what a way to start! From the welcome to the departure everything was perfect. Staff were superb. Nothing was too much trouble. Ate out in town at the Banff Brewery Co and then in the hotel in The Keg. Good value for money. Breakfast in The Keg was excellent....

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Thank barryandsuescott
CaribouFOM, Front Office Manager at Banff Caribou Lodge & Spa, responded to this review

Thank you for such a lovely review, and hope we can welcome you back in the near future!

Saskatoon, Canada
Reviewed January 24, 2014

The staff were super helpful! After arriving early, Ciaran was able to get us checked into a room close to our friends. It was my husband's birthday and he organized a chocolate fondue and a handwritten card! Rooms were clean, and comfy. Also, the service in The Keg lounge was great!

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Thank 345Lois
Calgary
Reviewed January 22, 2014

The service was excellent from start to finish. The front desk staff was attentive and helpful. My wife and I were celebrating our 23 wedding anniversary and were surprised when the staff brought us a bottle of champagne. The room was very nice and extremely clean. The food in the hotel restaurant (The Keg) was excellent for supper, but the...

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1Thank thebeavCalgary
Toronto, Canada
Reviewed January 21, 2014

Stayed at the Caribou Lodge recently for a girls weekend away and had a great time. Rooms were really nice with the lodge theme and the fireplace in the lobby was amazing. We had a great time out on the town with some awesome recommendations for things to do from Carly and Kieran on the desk for both nightlife and...

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Thank Jess B
Red Deer, Canada
Reviewed January 19, 2014

We stayed here just this past weekend and all I can say is the staff is very friendly and the rooms were clean and comfortable. No complaints to be said. Only word of caution is the parade is low. I have a dodge 1500 and there was like 2 inches of clearance. Take it easy going in Hope everyone enjoys...

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1Thank Jason-Pugsley
Kingston, Canada
Reviewed January 19, 2014

Stayed here with three friends for six nights in early January while on a Banff Ski Big Three trip booked through Skican. The hotel is lovely. It has a large lobby with a beautiful large stone fireplace. All the staff we met were very friendly and helpful.The hotel is clean, neat and tidy. Our room was clean, nicely decorated, quiet...

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1Thank Michael J Mr K
Parkesburg, Pennsylvania
Reviewed January 18, 2014

We enjoyed our stay here last summer. front desk reception was warm, helpful and friendly and the location is a close distance to downtown. Our double-bed room was nicely decorated and the hotel lobby was lovely. Would definitely stay here in the future.

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2Thank Spencer R
Manchester
Reviewed January 14, 2014

Had a very enjoyable two night stay at the Caribou Lodge. The lobby had a welcoming fire that made it lovely and warm. The staff, particularly Jess on reception, were very helpful. The free bus pass was very useful and the in house Keg restaurant was a good place to have a hearty breakfast and delicious evening meal without having...

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1Thank BridoManchester
Edmonton, Canada
Reviewed January 12, 2014 via mobile

Fantastic place. Great fireplace in lobby and large hot tub. Staff were very professional and friendly. Walking distance to town plus they give you free passes to ride the bus. Didn't use the spa but it looked nice. They is a keg restaurant attached to it

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1Thank Jacquieb23
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Spa
  • Room Service
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Business Center with Internet Access
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The Banff Caribou Lodge is centrally located on Banff Avenue, Banff's main street. It offers the Keg Restaurant, Red Earth Spa (a full service spa), free underground parking, free wifi, fitness room, hot pool and steam room. This lodge type accommodation has a large and inviting lobby to greet you to Banff. Enjoy your stay. ... more   less 

Additional Information about Banff Caribou Lodge & Spa

Address: 521 Banff Avenue | Box 1070, Banff, Banff National Park, Alberta T1L 1H8, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range: $96 - $342 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Banff Caribou Lodge & Spa 3.5*
Number of rooms: 190
Reservation Options:
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Also Known As:
Banff Caribou Lodge And Spa
Banff Caribou Hotel Banff
Caribou Banff
Caribou Lodge Banff
Hotel Style:
#6 Spa Hotel in Banff
#7 Business Hotel in Banff
#10 Romantic Hotel in Banff
#11 Family Hotel in Banff
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Questions & Answers

Here's what travelers have asked, with answers from Banff Caribou Lodge & Spa staff and other travelers.
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Questions? Get answers from Banff Caribou Lodge & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask to be given a room away from the elevators. I was so glad that I had.”
 of 5 bubbles 640jennac, 3 days ago | Read review
“The more you spend on a room, the better the experience.”
 of 5 bubbles leifsillenger, 1 week ago | Read review
“Recommend upgrade to Superior room”
 of 5 bubbles Veeve_12, 1 week ago | Read review
“Go somewhere else!!!”
 of 5 bubbles JEFFW95, 2 weeks ago | Read review
“Rooms facing the front of the hotel can be noisy, it is the main road and there are a lot of tour buses moving early in the morning.”
 of 5 bubbles KBB57, 3 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question