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Banff Caribou Lodge & Spa

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Banff Caribou Lodge & Spa
Banff Caribou Lodge & Spa
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1,790 Reviews from our TripAdvisor Community

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There are newer reviews for Banff Caribou Lodge & Spa
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Showing 1,705: English reviews
Calgary
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed September 19, 2013

We had originally booked in for 2 nights but as soon as we checked in we knew that this would be our one and only night. We got a balcony room with a serene view from the back of the building, but we had to open the balcony door as soon as we got in. The room was hot and... More 

Helpful?
Thank Sparkle1999
York, United Kingdom
Level Contributor
90 reviews
88 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
3 of 5 stars Reviewed September 18, 2013

Large hotel on main strip, a little distance from downtown but easily walkable or you can use the free bus pass issued by the hotel if you check the times carefully - get bus map and timetable from visitor centre and buses - we also used it to travel to Sulphur Mountain. Hotel a bit impersonal as it was so... More 

Helpful?
Thank Blackcat2york
CaribouFOM, Guest Relations Manager at Banff Caribou Lodge & Spa, responded to this review

Thank you for your review, and I am sorry if we missed an opportunity to make your stay better. Please do not hesitate to contact the hotel directly if you should wish to discuss this further, we appreciate any feedback we can get as we strive constantly to improve where needed. More 

Orpington, Kent
Level Contributor
33 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed September 17, 2013

Spent three nights during our stay in Banff. The hotel is very comfortable and has the true mountain lodge feel. It is easily walkable to downtown but the the hotel offers free bus passes into town and also to the popular Banff gondola. If you have a car the hotel has free underground parking. The onsite Keg restaurant was very... More 

Helpful?
Thank Peter2207
Rockaway, New Jersey
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed September 16, 2013

Check in was easy and staff courteous. Room small but ok. Bed was great and plenty of pillows. But be aware no a/c, so plan accordingly . Plenty of free parking. Longish walk to town but a bus stops in front and they provide free bus passes. I would stay there again but not in summer.

Helpful?
1 Thank Nurse444
southport
Level Contributor
150 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed September 16, 2013

Lovely hotel with excellent facilities. 10 min. walk to centre to shops and restaurants. Our room was a good size and very clean with large comfy beds. Red Earth Spa on site was beautiful, excellent facilities and very clean, staff very helpful. I arrived with an attack of Sciatica and went for a therapeutic full body massage with Pauline, who... More 

Helpful?
Thank SouthportRaws
Las Vegas, Nevada
Level Contributor
5 reviews
5 of 5 stars Reviewed September 15, 2013

The hotel is lovely and comfortable. It's décor matches its name beautifully. Staff is extremely helpful and informed. Kegs restaurant on site is VERY good. The Spa was very organized and pleasant with a good assortment of services available. It is easily walkable to the downtown area, and buss passes make riding downtown easy for those who don't want to... More 

Helpful?
Thank Sherry O
CaribouFOM, Guest Relations Manager at Banff Caribou Lodge & Spa, responded to this review

Thank you for taking the time to post a review for the TripAdvisor community. We greatly appreciate your loyalty, and look forward to welcoming you back to our Lodge. More 

East Grinstead, United Kingdom
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed September 15, 2013

The hotel caters for tour buses and is very busy and noisy. We checked in unaware of this and were given a room as close to the lobby as possible (out of our room and down a short flight of stairs to the lobby). Check in was rushed and interrupted by the clerk taking a phone call without any apology,... More 

Helpful?
1 Thank UKvisitormartyn
Barnstaple, United Kingdom
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed September 15, 2013

This town is amazing anyway, but this hotel must be THE place to stay. Lovely rooms and facilities, close to the main Street and shops. Would have like to stay longer. Didn't try the pool or spa so can't comment.

Helpful?
Thank Nesta C
Corona, California
Level Contributor
48 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed September 14, 2013

Though I see many good reviews, I don't get why. Our room was just barely OK in decor, some shabby furniture, careless cleaning and vacuuming, a bed cover/spread which was the only thing on the bed to use as a "blanket," and you must know what they say about hotel bedspreads -- don't even sit on them -- much less... More 

Helpful?
Thank Mary E
Australia
Level Contributor
66 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed September 13, 2013

We stayed here as part of the Rocky Mountaineer package and were quite happy with these lodgings. They have free underground parking, newspapers for us to take, laundry facilities and a spacious lobby. The room wasn't very spacious but it was enough for the short time we were there. We had to sleep with the balcony door open though, as... More 

Helpful?
Thank NaHu11
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Banff Caribou Lodge is centrally located on Banff Avenue, Banff's main street. It offers the Keg Restaurant, Red Earth Spa (a full service spa), free underground parking, free wifi, fitness room, hot pool and steam room. This lodge type accommodation has a large and inviting lobby to greet you to Banff. Enjoy your stay. ... more   less 

Additional Information about Banff Caribou Lodge & Spa

Address: 521 Banff Avenue | Box 1070, Banff, Banff National Park, Alberta T1L 1H8, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range: $114 - $260 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Banff Caribou Lodge & Spa 3.5*
Number of rooms: 190
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Also Known As:
Banff Caribou Hotel Banff
Banff Caribou Lodge And Spa
Caribou Banff
Caribou Lodge Banff
Hotel Style:
#6 Spa Hotel in Banff
#7 Business Hotel in Banff
#10 Romantic Hotel in Banff
#11 Family Hotel in Banff
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