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Banff Caribou Lodge & Spa

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Banff Caribou Lodge & Spa
Banff Caribou Lodge & Spa
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1,790 Reviews from our TripAdvisor Community

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There are newer reviews for Banff Caribou Lodge & Spa
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Showing 1,705: English reviews
Colorado Springs, Colorado, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed October 12, 2013

I too agree with the previous comments regarding the lack of air conditioning and the room being too hot for comfort or even sleep. There was a vent right outside my room door that would pump ice cold air in during the day, and then heat from the wood burning fire place at night...all night. I do not enjoy the... More 

Helpful?
1 Thank I1946HLSarah
CaribouFOM, Guest Relations Manager at Banff Caribou Lodge & Spa, responded to this review

We are sorry that your stay was less than satisfactory. We have contacted you directly to discuss your issues further, as some of them will need our attention if we can find-out which one was your room. We as a hotel constantly strive to do better and provide 100% guest satisfaction, and if given the opportunity we can fix some... More 

Calgary
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed October 12, 2013

I've stayed in many hotels in Banff over the years. This was my first time at Caribou Lodge. It was lovely. The room was extremely comfortable especially the bed with feather bed topper and many pillows, love the clean bathrooms with Rocky Mountain Soap company handmade soap. I never know where to pick in Banff as prices can be high... More 

Helpful?
1 Thank Cmaryt
Peoria, Illinois
Level Contributor
190 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
3 of 5 stars Reviewed October 11, 2013

Not right in the heart of downtown - but a good location. Check in was not a good experience but the room was very nice and the bed great. Room was clean and quiet - too warm - but a small portable fan was available to move the warm air around - no a/c.

Helpful?
1 Thank Marilyn H
blackpool
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed October 6, 2013

This place was very good value for money with an in room hot-tub and a two story suite with two bathrooms for a bargain price compared to some other canadian hotels. It has an underground carpark which must be nice in the Canadian winter and a very nice breakfast with complimentary take away coffee. The in house restaurant is average... More 

Helpful?
Thank fresco_pizza
CaribouFOM, Guest Relations Manager at Banff Caribou Lodge & Spa, responded to this review

Thank you for your positive review, and we are happy to hear you enjoyed our Loft Suite. We hope to see you again in the future should you make your way to the beautiful Rockies again. More 

Killam, Canada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed October 6, 2013

Although the rooms were neat and clean they were so incredibly hot that we had one of the most uncomfortable stays we've ever had at a hotel. We knew the hotel didn't have air conditioning but we figured travelling in October that shouldn't be an issue. We travelled with two other couples and one couple after one night had to... More 

Helpful?
1 Thank Shawna C
CaribouFOM, Guest Relations Manager at Banff Caribou Lodge & Spa, responded to this review

We apologise that your stay was uncomfortable, or if we made you feel like there was a lack of customer service. To clarify, we offered to move you straight away to another room of the same type which was cooler, this was declined. We then suggested a move to a balcony room the following night, but this offer was also... More 

worthing sussex
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed October 5, 2013

Stayed here as part of a Titian rail tour holiday. Hotel good, rooms clean and large comfortable beds. Staff were helpful and cheerful without being Intrusive. Had breakfast in the restaurant which was very good and worth the money. Enjoyed a evening meal in The Keg, melt in the mouth steak, but was a little pricy. Didn't use the spa... More 

Helpful?
Thank shrubbie
Bangor, Northern Ireland
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed October 2, 2013

A lovely hotel with friendly welcoming staff. The burgers in the restaurant are to die for. Rooms were clean and spacious with big comfortable beds. I would certainly recommend this hotel and look forward to going back one day.

Helpful?
Thank Mountainash2013
Ledbury, United Kingdom
Level Contributor
93 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed September 30, 2013

Good location in Banff Avenue with a 10 min stroll into the main shopping area. Free bus passes provided if you wanted to make use of them. Rooms were spotlessly clean and care was taken to ensure that the bathroom corners were also spotless! The restaurant offered some excellent food for breakfast and dinner although this was a little pricey.... More 

Helpful?
Thank Derek B
Big Sandy, Texas
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed September 29, 2013

I have stayed twice in as many months at this hotel & would go again in a heart beat! LOVE it!!! The staff is wonderful, the rooms are so comfortable as are the beds. My husband loved the soap so much that I am going to order some for home! We had two rooms & enjoyed our stay so much.... More 

Helpful?
Thank BeckyD5
Hove
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed September 28, 2013

A great hotel not far from the center of Banff, nice touch from the hotel with the free bus pass into town. Good overall service from the staff in the hotel and the keg restaurant. You get a book of discount vouchers to use at some of the local attractions/restaurants/shops etc, we used the voucher for the Alpine helicopters tour... More 

Helpful?
Thank mrboojangles
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Banff Caribou Lodge is centrally located on Banff Avenue, Banff's main street. It offers the Keg Restaurant, Red Earth Spa (a full service spa), free underground parking, free wifi, fitness room, hot pool and steam room. This lodge type accommodation has a large and inviting lobby to greet you to Banff. Enjoy your stay. ... more   less 

Additional Information about Banff Caribou Lodge & Spa

Address: 521 Banff Avenue | Box 1070, Banff, Banff National Park, Alberta T1L 1H8, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range: $114 - $260 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Banff Caribou Lodge & Spa 3.5*
Number of rooms: 190
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Also Known As:
Banff Caribou Hotel Banff
Banff Caribou Lodge And Spa
Caribou Banff
Caribou Lodge Banff
Hotel Style:
#6 Spa Hotel in Banff
#7 Business Hotel in Banff
#10 Romantic Hotel in Banff
#11 Family Hotel in Banff
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