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Banff Caribou Lodge & Spa

About
Location
Cleanliness
Service
Value
The Banff Caribou Lodge is centrally located on Banff Avenue, Banff's main street. It offers the Keg Restaurant, Red Earth Spa (a full service spa), free underground parking, free wifi, fitness room, hot pool and steam room. This lodge type accommodation has a large and inviting lobby to greet you to Banff. Enjoy your stay.
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Property amenities
Restaurant
Free Parking
Room Service
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Wheelchair access
Spa
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Hot Tub
Business Center with Internet Access
Laundry Service
Concierge
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Heated pool
Indoor pool
Babysitting
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Room features
Suites
Non-Smoking Rooms
Family Rooms
Good to know
HOTEL STYLE
Quiet
Safe
HOTEL CLASS
Reviews & more
2,281Reviews
890Photos
39Q+A
100Room tips
Traveler rating
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Had a great stay, nice and quiet and super friendly staff. Close proximity to all downtown, but you get a free bus pass when staying at the hotel if you dont want to walk!! The housekeeping staff was amazing and efficient! Would stay here again no question!
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Nice enough hotel (stayed her 24 years ago with the same friend as well). Rooms meet all the basic needs. Heated parking is nice. Coordination with Adventure Sports for ski rental drop off and pick up is nice.
It’s about 15 mins to walk to town which can be a little daunting in
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I never write reviews but I must on this occasion. Every year for 4 years now my best friend and I take our daughters to Banff for a girls weekend and this year we stayed at the Caribou lodge. We usually stay in a double queen standard room, but on arrival the front desk clerk by
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The room was big enough and the beds were comfortable. Lots of scratches on the walls and furniture. A deep clean highly recommended, too. The bathroom was pretty icky. The hair dryer full of fuzzies, black long hair behind the door, and the light switch I didn't even want to t
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This hotel is nice for the price. Staff were very friendly and helpful in getting us the information we needed to get anywhere we wanted to go.

The room was clean but it was a little on the small side which isn't a huge deal if you don't plan on spending a huge amount of time ha
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Album Categories
All photosTravelerRoom & SuiteDining Pool & BeachBusiness Center & Event RoomsFamily and Play Areas
Professional photo exclusively commissioned by TripAdvisorBanff Caribou Lodge & Spa
The Two Queens at the Banff Caribou Lodge & Spa
Professional photo exclusively commissioned by TripAdvisorBanff Caribou Lodge & Spa
The King Room at the Banff Caribou Lodge & Spa
Photo provided by managementBanff Caribou Lodge & Spa
Superior King Room
Bed Side Table
Previous
Hi there! Looking at your hotel for next week.Do you have any rooms available Oct 7-14? Quiet area . Any views of mountain? Room rate? Thank you, Debbie
Dear Debbie D, Thank you for your question. For rates and availability it is best to contact our Reservations Team - you can find our contact details on our website banffcariboulodge. You can also check availability online. Rates depend on your travel dates, as well as the number of people you are travelling with and the room type you would like to stay in. For a room with a view you are probably looking at one of our Superior Rooms or Loft Suites. Warm Regards, Team Banff Caribou Lodge & Spa
1 vote
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Will we need to purchase the pass to enter the national park while staying in this hotel? If so, do we get those once we get there, or in advance?
To answer your second question - Yes the Banff Caribou Lodge & Spa is located in Banff National Park.
2 votes
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I booked a 4 night stay there for March 2019 earlier today. Can I expect a charge to my card in the next few days for the full amount, or will I pay upon check in? I just need to make sure my funds are in the correct account. Thanks! Rebekah Gratehouse
Dear MeiMei1212, Thank you for your question. If you booked directly through us, we took a credit card at time of booking to hold the reservation for you. Upon check in we will take a credit card for a pre-authorization, this is a hold on your credit card for any incidentals, room charges and serves as a damage deposit. At check out, you can leave the balance on the credit card or pay differently. You can always contact us if you have any other questions. Kind Regards, Team Banff Caribou Lodge & Spa
0 votes
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Hi, we have booked to stay here for a week and have paid for the same via a holiday company. Even though we have paid, when we book in will you need to hold a deposit on a bank card. if so, how much? Many thanks
Dear Njj18feb, Thank you for your message. Upon check in we will take a credit card for a pre-authorization, this is a hold on your credit card for any incidentals, room charges and serves as a damage deposit. When you have already paid for the room charges, it is for the amount of $50 p.n. At check out, if there are any extra charges, you can leave it on the credit card or pay differently. Holds on a credit card automatically get released from our end when checking out. Authorization holds may last as long as 30 days, depending on the issuing bank. If you have questions about this we advise you to contact your credit card company to check what their bank’s policy is in regards to pre-authorizations. You can always contact us if you have any other questions. Kind Regards, Team Banff Caribou Lodge & Spa
0 votes
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Is the standard room with 1 bed or 2 beds? I need a room with 2 beds.
Dear Melissa A, Thank you for your question. Our Standard Rooms feature either a king bed, two queens or two double beds. If you have an existing reservation, please contact us directly so we can confirm the bedding configuration you booked for. Kind Regards, Team Banff Caribou Lodge & Spa
1 vote
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"Get to breakfast as early as possible when checking out to avoid stress!"
"Ask for a room away from the train line as they can be a bit noisy in the early hours of the morning"
"Ask for a room with mountain view"
"Price was luxury on our budget but not a luxury hotel"
"The front rooms with the verandah are lovely, even though they face the road it is still very quiet."
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PRICE RANGE
$80 - $343 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
banff caribou hotel banffbanff caribou lodge and spacaribou banffcaribou lodge banff
LOCATION
CanadaAlbertaCanadian RockiesBanff National ParkBanff
NUMBER OF ROOMS
190
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