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Hidden Ridge Resort

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901 Hidden Ridge Way, Banff, Banff National Park, Alberta T1L 1H8 Canada
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (1038)
360
Panoramas (18)
Room & Suite (772)
Travel safe during COVID-19
What you can expect during your stay
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 07/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 07/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#21 of 33 hotels in Banff
Location
Cleanliness
Service
Value
Tucked away on Tunnel Mountain, Hidden Ridge Resort is quiet and secluded with some of the most spectacular views in Banff and the Canadian Rockies. The modern condos feature wood burning fireplaces, full kitchens and patios or balconies. Take a stroll along one of the many hiking trails around Tunnel Mountain that start outside your door. The tranquil and secluded setting makes it one of Banff's best-kept secrets. Only a mile from downtown area.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Hot tub
Sauna
Vending machine
Bicycle rental
Hiking
Children's playground
Parking
Wifi
Outdoor pool
Horseback riding
Skiing
Canoeing offsite
Pets Allowed ( Dog / Pet Friendly )
Shuttle bus service
BBQ facilities
Baggage storage
Non-smoking hotel
Outdoor furniture
Picnic area
ATM on site
24-hour check-in
24-hour front desk
Laundry service
Self-serve laundry
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Room features
Dining area
Fireplace
Housekeeping
Private balcony
Coffee / tea maker
Kitchenette
Flatscreen TV
Bath / shower
Seating area
Sofa
Telephone
Private bathrooms
Wake-up service / alarm clock
Dishwasher
Microwave
Oven
Refrigerator
Stovetop
Electric kettle
Kitchenware
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mountain View
Great View
Languages Spoken
English, French, Japanese
2,330Reviews50Q+A100Room tips
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Popular mentions
Tali N wrote a review Aug 5
toronto17 contributions13 helpful votes
The place has not seen an upgrade for a long while. Washroom is not clean. Sheets have stains. I booked for three and only had two sets of towels. The hours of the hot tub have been shortened. I also had an issue with the plumbing and while the maintenance guy arrived quickly he left a dirty sink behind him. Also, be aware there is no air conditioning...which in August can be an issue. Would not recommend 😟
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Date of stay: August 2020Trip type: Traveled with family
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MKLong wrote a review Aug 5
Edmonton, Alberta29 contributions43 helpful votes
The location is perfect. The mountains and trails are beautiful. If you want some peace and quiet, walk to the campground. The rooms are older but the kitchens are updated. There is no A/C but there are fans. When we opened our windows there were a lot of dead bugs. Other than the dead bugs the room was clean. The staff seemed friendly. The noise was unreasonable. The people next to us played music until about 3 am the first night. The second night there was a fight of some type. The third night was the bachelor party. They yelled at each other from balcony to balcony. They stayed up until 5 am. There were also young women who were fighting that night. The pool was nice one day, but also a party pool on two of the days.. Housekeeping staff are friendly and literally running from room to room. I will not stay here again. If you read my reviews they are mostly great.
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Date of stay: August 2020
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sjkski wrote a review Jul 2020
Canada34 contributions77 helpful votes
Stayed in the Premier 3 Queen Loft condo. Spotlessly clean. Decor style might date to the late ‘90’s-ish but everything was VERY well maintained and in excellent condition. No issues whatsoever or things that make you go “ewwww”. Kitchen appliances were newer and sparkling clean and the kitchen was well outfitted (with the exception of baking pans and a dish drying rack). Beds and pillows were comfortable enough, towels were appropriately thick. The nights were very cool (below 10C) so lack of A/C was not an issue but the ceiling fan helped move air when needed (and it doesn’t normally get hot in the mountains anyway and Alberta doesn’t get humid). Beautiful view of a peak from the loft window to wake up to in the morning. Enjoyed the fireplace a couple of nights - free kindling and wood is available on site. We also used the BBQ’s for dinner a couple of times - clean BBQ tools and grill scraper are available from the front desk. The lower pool was open with capacity and time limits (largely enforced by request it seems; this was not a huge issue for us). It has a beautiful view of one of the mountain ranges and is just gorgeous. We’re so glad outdoor pools opened in Alberta in time for our visit! Towels are available at the pool deck. (Note hot pool and sauna will not open until Alberta moves into Stage 3.) The resort’s setting was one of the reasons we chose to stay here and it did not disappoint. In addition to the views of the ridges surrounding the valley, our condo was on the edge of the ravine (same side as the pool) and from our balcony we watched mule deer (twice), a coyote, and a herd of elk cows and their calves pass by over the course of our stay plus some little prairie dog/gophers. This reinforced our decision not to stay in Canmore or even more centrally in Banff where this simply would not have happened. It was also easy to get to and from the Trans Canada highway in order to go to sites like Lake Louise, the Columbia Icefields, etc. or Canmore (better for groceries than the IGA in Banff). We used the local bus (Roam transit) with the free return passes available from the front desk multiple times; it’s not even a 5 minute trip to Banff Ave/the centre of town (you can also take it to the Banff Springs Hotel) and the route ran tightly to its schedule (take note of the departure times on each bus stop - the Roam web site doesn’t list all of the stops). We didn’t try walking - note the return trip is largely uphill so will not be for those with mobility issues or who are not fit. The bus stop to town is right in front of the resort but the return stop is at the Douglas Fir resort and about 300 m from the resort entrance. Can’t comment on housekeeping as it was only on request due to COVID-19 and we didn’t need it, but as I said above, the condo was spotless when we arrived. Front desk staff were very friendly and helpful. Bear spray can be borrowed from the front desk if you’re going on a hike. One small annoyance - parking spots aren’t assigned to each condo so as the resort got busier towards the weekend, sometimes we would arrive back and find the spot closest to our condo occupied. We never had to go further than two spots over although I could see how at full occupancy we might have had to use the underground garage or park much further away. Just something to be aware of. Staying here can be quite costly and yes, it is sort of 5-star pricing for what is not a luxury resort, but staying in Banff is expensive everywhere so adjust your expectations. You are paying for the setting and convenience which is well worth it and was part of what made our trip so wonderful. We would not hesitate to recommend this resort to others.
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Date of stay: July 2020
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Location
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Room Tip: “Premier” rooms are the more recently renovated rooms. Rooms on the outside edges of the resort...
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Hollett84 wrote a review Jul 2020
Newfoundland9 contributions1 helpful vote
We booked this hotel in July , we travelled 10 hours to get to Banff to arrive at 4 for check in , once we arrived we were advised our room wasn’t ready and they would need another hour While a bit upset we said ok and headed to hangout in Banff till our room was ready We went back 2 hours later while our room was ready we were advising it’s first come first serve parking and our truck wouldn’t fit underground. When we got to our room we realized it was a basement suite , the bags and garbage from the cleaners was still outside our door Once inside all we could smell was smoke with allergies we couldn’t stay in the room; I went to the front desk and advised them of the problem they were very quick to resolve it. But we asked for a refund as we were so tired and just wanted to rest They were very understanding for our decision and offered us a full refund The front staff were felt with was amazing We wouldn’t book again the whole setup is not for us but for anybody who won’t spend much time in there rooms it seemed like a nice little setup
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Date of stay: July 2020Trip type: Traveled with family
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irishracer wrote a review Jul 2020
Edmonton, Canada134 contributions33 helpful votes
I’ve stayed here about five times over the course of 3 years and it never seems to disappoint the cabins are clean and extremely comfortable. Hopefully the amazing hot tub they have will be open on our next stay.
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Date of stay: June 2020Trip type: Traveled as a couple
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PRICE RANGE
$118 - $346 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hidden ridge hotel banff, hidden ridge resort banff, hidden ridge banff
LOCATION
CanadaAlbertaCanadian RockiesBanff National ParkBanff
NUMBER OF ROOMS
107
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Frequently Asked Questions about Hidden Ridge Resort
Which popular attractions are close to Hidden Ridge Resort?
Nearby attractions include Douglas Fir Resort Waterslides & Pools (0.5 miles), The Storm Cellar (0.2 miles), and Triviography (0.7 miles).
What are some of the property amenities at Hidden Ridge Resort?
Some of the more popular amenities offered include free wifi, free parking, and a hot tub.
Which room amenities are available at Hidden Ridge Resort?
Top room amenities include a kitchenette, a flat screen TV, and a refrigerator.
What food & drink options are available at Hidden Ridge Resort?
Guests can enjoy barbeque facilities during their stay.
Is parking available at Hidden Ridge Resort?
Yes, free parking is available to guests.
What are some restaurants close to Hidden Ridge Resort?
Conveniently located restaurants include The Keg Steakhouse + Bar - Banff Caribou, Sleeping Buffalo Restaurant & Lounge, and Carlito's Pizzaria.
Are there opportunities to exercise at Hidden Ridge Resort?
Yes, guests have access to an outdoor pool and a sauna during their stay.
Are any cleaning services offered at Hidden Ridge Resort?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at Hidden Ridge Resort?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Hidden Ridge Resort?
The staff speaks multiple languages, including English, French, and Japanese.
Are there any historical sites close to Hidden Ridge Resort?
Many travelers enjoy visiting Cave and Basin National Historic Site (2.2 miles).