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405 Spray Avenue, Banff, Banff National Park, Alberta T1L 1J4 Canada
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
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Updated 08/18/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Fairmont Banff Springs
Updated 08/18/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#3 of 34 hotels in Banff
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Silver level
Located in the heart of Banff National Park, a UNESCO World Heritage Site, the world famous Fairmont Banff Springs resort stands as a landmark in the picturesque alpine town of Banff. This year round luxury resort is styled after a Scottish baronial castle and offers guests spectacular mountain and valley views, a championship golf course during the summer, unparalleled skiing in the winter, and an award-winning European-style spa, the Willow Steam Spa.
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Property amenities
Valet parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Golf course
Skiing
Babysitting
Wifi
Paid wifi
Hot tub
Pool / beach towels
Pool with view
Indoor pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Special diet menus
Tennis court
Children Activities (Kid / Family Friendly)
Kids club
Pets Allowed ( Dog / Pet Friendly )
Free shuttle or taxi services
Airport transportation
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
Baggage storage
Concierge
Currency exchange
Gift shop
Non-smoking hotel
Outdoor fireplace
Shops
ATM on site
Butler service
Doorperson
24-hour check-in
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Air conditioning
Additional bathroom
Housekeeping
Interconnected rooms available
Refrigerator
Flatscreen TV
On-demand movies
Room service
Safe
VIP room facilities
Iron
Wake-up service / alarm clock
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Great View
Languages Spoken
English, French
Location
Full view
70Somewhat walkable
Grade: 70 out of 100
11Restaurantswithin 0.3 miles
4Attractionswithin 0.3 miles
Contact
405 Spray Avenue, Banff, Banff National Park, Alberta T1L 1J4 Canada
Getting there
Rental CarsSee rental cars from $32/day
8941Reviews125Q+A100Room tips
Reviews
Traveler rating
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- 377
- 225
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Selected filters
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- English
Popular mentions
Alex is really knowledgeable and passionate about giving us the wildlife tour. I really recommend you take the tour with Alex. He will let you know everything about wildlife in Banff. We also attended the painting session hosted by Melissa who is very friendly and we enjoyed a really nice painting session together.
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Date of stay: July 2021
Location
Cleanliness
Service
Helpful
Response from Guest Experience Manager Fairmont Banff Springs, Guest Services / Front Office at Fairmont Banff Springs
Responded 2 days ago
Dear Since1864, Thank you for the kind review. Our team in Resort Activities will truly appreciate it! ~ The Fairmont Banff Springs
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We loved our stay here! The service we received was second to none. On arrival we found a complimentary bottle of champagne and card to augment our 25th wedding anniversary celebration! The amenities are top notch! Our hotel history tour was informative and enjoyable. Thanks Alex! We enjoyed touring the grounds as well. The beautiful gardens are well maintained and well arranged! They are only rivaled by the natural beauty surrounding the hotel. We found the food to be excellent and service there was fantastic as well. We only wish we had more time to experience all they have to offer! When we checked out they assisted us in correcting and confirming a scheduling mishap with our tour operator and even booked us back into our room until our transfer was to take place. Thanks Carmen!…
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Date of stay: July 2021Trip type: Traveled as a couple
Helpful
Response from Guest Experience Manager Fairmont Banff Springs, Guest Services / Front Office at Fairmont Banff Springs
Responded 2 days ago
Dear Scott M, Thank you for choosing the Fairmont Banff Springs for such a milestone occasion. We are so happy to see that Carmen and Alex ensured a memorable and problem free stay for you. Our grounds team will also appreciate the accolades. We will let them know. Stay well! ~ The Fairmont Banff Springs
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Stunning hotel and grounds, full of history. Staff were very attentive and helpful. Hotel is 133 years old and rooms are smaller than newer hotels, but they are still comfortable with amazing views. The spa is an absolute gem and worth every cent (trust me, it’s amazing). Cons: plug ins are somewhat scarce in the rooms, including only one side of the bed having a plug in, cost is higher than the ‘average’ hotel in the area (but this isn’t an average hotel either), parking is costly (similar to everywhere in Banff). We did have a repeated issue with our a/c unit that woke me up several times over 2 nights. Guest services and maintenance did everything they could to identify and correct the issue as well as ensuring we were comfortable and satisfied.
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Date of stay: July 2021Trip type: Traveled as a couple
Helpful
Response from Guest Experience Manager Fairmont Banff Springs, Guest Services / Front Office at Fairmont Banff Springs
Responded 6 days ago
Dear Drpbnj, Thank you for your review. We are happy to see that our team was helpful and responsive. So sorry that there were concerns with a/c. As you can appreciate our building was working hard during the heat wave. We will ensure our engineering team does receive this feedback and we will ensure this has been checked/resolved. We hope your travels will bring you back again! Stay well. The Fairmont Banff Springs
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I recently traveled to the Fairmont Banff Springs Hotel with my mother and two others. My 91-year-old mother had worked at the hotel in 1948-49 in the Post Office that was there at the time. Upon saying so when we arrived to take a simple quick photo, we were welcomed in and treated like royalty. From our greeting by Deon as we arrived out front, to the front desk staff, to our discussion with VIP Concierge Don Mooney, to the table service provided by Lauren at the outdoor lounge - everyone was as friendly, helpful and accommodating as we could possibly have hoped for. Our visit far exceeded our expectations! We will never forget the experience, particularly my mother for whom this visit is sure to remain a standout memory for the rest of her life. THANK YOU to all these wonderful people!…
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Date of stay: July 2021
Location
Cleanliness
Service
1 Helpful vote
Helpful
Response from Guest Experience Manager Fairmont Banff Springs, Guest Services / Front Office at Fairmont Banff Springs
Responded 1 week ago
Thank you for your Trip Advisor review! This is very special to know your mother had worked here and that you felt very special when you arrived. We will gladly share your review with our team. Have a great summer! ~ The Fairmont Banff Springs
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We are regular guests at the Fairmont Banff Springs and had the fortune to celebrate a 40th birthday at the Castle in the Rockies over the Canada Day long weekend with a special upgrade for the occasion. Given the lingering impact of the pandemic on the travel industry we were prepared for some hiccups during our stay, but the team at the Fairmont Banff Springs was phenomenal throughout. I cannot speak highly enough of their team - this is one of the finest hotels in Canada, and certainly world-class too. I wish I could single out some of the staff for standing out, but the truth is nearly everyone we had the pleasure of dealing with was exceptional in their roles. If you're looking for a special place to stay while in the Canadian Rockies, you must not miss the Banff Springs.
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Date of stay: July 2021
Location
Cleanliness
Service
Room Tip: Worthwhile paying the extra for a view or deluxe room
See more room tips
Helpful
Response from Guest Experience Manager Fairmont Banff Springs, Guest Services / Front Office at Fairmont Banff Springs
Responded 1 week ago
Thank you for your continued loyalty. It means so much. We hope the 40th birthday was truly memorable and we appreciate your recommending us to others. Stay well and until next time! ~ The Fairmont Banff Springs
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PRICE RANGE
$322 - $769 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the fairmont banff springs hotel banff, fairmont banff springs hotel, fairmont banff hotel, the fairmont banff springs banff, fairmont hotel banff, banff fairmont
LOCATION
CanadaAlbertaCanadian RockiesBanff National ParkBanff
NUMBER OF ROOMS
757
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Claim Your Listing Frequently Asked Questions about Fairmont Banff Springs
Which popular attractions are close to Fairmont Banff Springs?
Nearby attractions include Bow Falls (0.1 miles), Tunnel Mountain Drive (0.2 miles), and Mountain Galleries at the Fairmont Banff Springs (0.06 miles).
What are some of the property amenities at Fairmont Banff Springs?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Fairmont Banff Springs?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Fairmont Banff Springs?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Fairmont Banff Springs?
Yes, valet parking is available to guests.
What are some restaurants close to Fairmont Banff Springs?
Conveniently located restaurants include Grapes, 1888 Chop House, and Rundle Bar.
Are there opportunities to exercise at Fairmont Banff Springs?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Fairmont Banff Springs have an airport shuttle?
Yes, Fairmont Banff Springs offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Fairmont Banff Springs located near the city center?
Yes, it is 0.9 miles away from the center of Banff.
Are any cleaning services offered at Fairmont Banff Springs?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Fairmont Banff Springs?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.