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Fairmont Banff Springs

405 Spray Avenue, Banff, Banff National Park, Alberta T1L 1J4 Canada
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Traveler (6384)
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About

#4 of 33 hotels in Banff
Location
4.8
Cleanliness
4.6
Service
4.5
Value
3.8
Travelers' Choice
GreenLeaders Silver level
Located in the heart of Banff National Park, a UNESCO World Heritage Site, the world-famous Fairmont Banff Springs resort stands as a landmark in the picturesque alpine town of Banff. This year-round luxury resort is styled after a Scottish baronial castle and offers guests spectacular mountain and valley views, a championship golf course during the summer, unparalleled skiing in the winter, and an award-winning Fairmont Spa.
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Property amenities
Valet parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Golf course
Skiing
Babysitting
Wifi
Paid wifi
Hot tub
Pool / beach towels
Pool with view
Indoor pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Special diet menus
Tennis court
Children Activities (Kid / Family Friendly)
Kids club
Pets Allowed ( Dog / Pet Friendly )
Free shuttle or taxi services
Airport transportation
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
Baggage storage
Concierge
Currency exchange
Gift shop
Non-smoking hotel
Outdoor fireplace
Shops
ATM on site
Butler service
Doorperson
24-hour check-in
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Air conditioning
Additional bathroom
Housekeeping
Interconnected rooms available
Refrigerator
Flatscreen TV
On-demand movies
Room service
Safe
VIP room facilities
Iron
Wake-up service / alarm clock
Show more
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Romantic
Great View
Languages Spoken
English, French
See what other travelers are saying
  • CKimoff
    Toronto, Canada578 contributions
    Fairmont Service Extraordinaire!
    My octogenarian mother’s long-held dream was to travel on the Rocky Mountaineer and visit old friends out west. I encouraged her to seize the day and planned a luxurious getaway for us both. We rented a Mercedes SUV from Calgary and set off for the beautiful Fairmont Banff Springs Hotel for a few nights, before boarding our train. We generally never splurge on valet service, but the kid-glove treatment from the folks at the front came in very handy. A flight delay almost made us miss our dinner reservations at the lovely Swiss Waldhaus Restaurant, behind the hotel. They instantaneously parked the car, brought in our luggage and popped my disabled mom and me into a golf card to get us there comfortably and expeditiously. They even had a shuttle bus waiting, just as we were ready to leave. I kid you not, it was ‘Radar’ like service (for all you M*A*S*H fans)! After our meal we checked in and were put into a ‘wheelchair accessible’ room outside of the main building. Despite my disappointment at being ‘off campus’ as it were, I tried to keep an open mind. Sadly, the room was underwhelming at the eye-watering rates necessary during high season at this landmark institution. Don’t get me wrong, the view was great, but the room satisfactory at best. The main issue though was the magical mystery tour to get there. Technically it was scalable with loads of time and perhaps an electric wheelchair or savvy/youthful aid, but I’d advise this extended wing be a better bastion for those quite able, fit and wanting a good amount of privacy. By morning, we realized the gauntlet was too much to manage for every meal, as well as getting repeated access to hotel facilities and grabbing our vehicle. After a bit of discussion at the front desk about capacity issues, etc. manager, Emma (extraordinaire) stepped in. This is when you find out what Fairmont service is truly all about! We were elevated to an incredibly large and beautiful room that also had a jaw-dropping view. We were compensated generously for the inconvenience and all staff took great pains in making the rest of our visit absolutely flawless. Sure, it would have been great to avoid any hiccups, but they made it right and then some, immediately. I’m sure it took a bit of juggling, but when things go wrong, you really find out what a stellar brand is truly made of. Of course, the facilities themselves are like something out of a fairy tale. This grand dame is definitely an experience that must be added to any bucket list worth dreaming about. The amazing views, grounds, restaurants, spas, pools, bar, golf course, common areas, etc., etc. should not be missed. The nearby village is its own little idyll too. The rest of our stay was nothing less than perfect (and trust me, Mom’s not an easy lady to please)! I applaud the FBSH for their amazing responsiveness and for making lemons into the sweetest lemonade ever. It must be difficult to manage a hotel that size, whilst keeping everyone happy at peak season, but they accomplished that and much more. Air Canada can take a few tips from these professionals. To that end, Fairmont has always been a favourite brand of ours and continues to be. They are a luxury brand and thus a bit pricier than some options, but worth every penny. Thanks to all the staff that went the extra mile and made sure this special trip memorable for my mother and I, for all the right reasons. Kudos to you all and keep up the fabulous work – my husband and I will be back to this and other Fairmont properties, as soon as we possibly can!
    Thank you for the incredible review. Emma will be delighted to know her efforts made such an impact. It is so nice to hear what a time your family had and we hope the Rocky Mountaineer was as breathtaking as usual. Take care and we do hope to see you back again! ~ Fairmont Banff Springs
    Written August 8, 2022
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Date of stay: July 2022
    Written August 7, 2022
  • Charlotte C
    Calgary, Canada1 contribution
    Superb service during COVID at Fairmont Banff Springs
    First off I'm from Alberta so I'm not breaking any rules of travelling outside the province where I live. Second, this was a test run of travelling during COVID times and there were a few more steps involved and being mindful comes in handy when it comes to wearing masks, sanitizing and keeping your social distance, but that seems to be the norm these days. My husband and I took a 2-night trip to the mountains to Banff, Alberta and stayed at the Fairmont Banff Springs. We also did some exploring around the town which I will elaborate further. First off we booked our 2-night stay online and the hotel provided a great deal of information before we even left so we would know what to expect when we arrived. The hotel staff were fantastic throughout our stay and definitely a team when it came to taking the precautions with the people staying/visiting the hotel. The hotel was surprisingly busy and got really busy towards Friday/Saturday. All the staff were wearing masks and some wearing gloves. There was hand sanitizer everywhere and they take your temperature at the entrance to the hotel and the restaurants and provide masks if you do not have one. They ask you wear a mask in the hotel in the public areas and can remove them in the restaurants. The Gold Floor lounge is served a la carte style, no buffet at this point in time. I must say they were working feverishly to accommodate everyone in the GF lounge and in my opinion needed someone extra during the busy periods just to clear the tables as sometimes they couldn't keep up but we only waited about 10+ minutes for a table at the most and they were very hospitable and apologetic for the wait. The hotel room was spotless and nobody came into the room to clean while we were there (which we knew and didn't mind). They wait 48 hours before anyone can occupy a room that has been used and we saw the cleaners in white cleaning attire, masks and gloves. The restaurants are practicing social distancing with the tables and the tables are chairs are cleaned twice over before any patron can use it. Also the restaurants are using the QR Scanner app for their menus or you can get a regular menu if you are not familiar with that app. We used the QR Scanner app and it worked great. The Rundle Lounge and the Spa entrance has been fully renovated and are beautiful. We did a lot of walking and went to Banff town on Friday. The main avenue is blocked from Cascade Mall up to the bridge for pedestrians only. This might be a problem for traffic in the summer but it was great to have more space to walk around town. Traffic is diverted a block off main street or if you are coming from Calgary I suggest to take the Norquay exit from the #1 highway (2nd exit to Banff). We also visited the Whyte Museum and we were the only ones there but there was plenty of sanitizer and social distancing in play. All in all Banff and Fairmont Banff Springs has this figured out during COVID. If you are an Albertan or other fellow Canadian that can visit, please do, this is the time to support local.
    Hello K8385AHcharlottec, Thank you for your positive review and great feedback. The health and safety of all of our guests and staff are a top priority during these unprecedented times and we are happy to provide as much detailed information as possible prior to arrival. We are glad you were able to explore the mountains and surrounding area. Our Resort activities team has a great selection of outdoor activities and are offering some exclusive experiences which I would highly recommend for next time. One particular one that you might enjoy, having done lots of walking, would be our Sunrise Hike which takes you to the top of Tunnel mountain where you can enjoy 360 degree views of Banff. We are delighted to hear you had the opportunity to enjoy our newly renovated Rundle bar and Willow Stream Spa also. We hope to welcome you back to the Fairmont Banff Springs for another stay-cation again soon. - Fairmont Banff Springs
    Written August 1, 2020
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Date of stay: July 2020
    Written July 4, 2020
  • Kolumba125
    169 contributions
    Superb service during COVID at Fairmont Banff Springs
    First off I'm from Alberta so I'm not breaking any rules of travelling outside the province where I live. Second, this was a test run of travelling during 2020 and there were a few more steps involved and being mindful comes in handy when it comes to wearing masks, sanitizing and keeping your social distance. My husband and I took a 2-night trip to the mountains to Banff, Alberta and stayed at the Fairmont Banff Springs. First off we booked our stay online and the hotel provided a great deal of information before we even left so we would know what to expect when we arrived. The hotel staff were fantastic throughout our stay and definitely a team when it came to taking the precautions with the people staying/visiting the hotel. The hotel was surprisingly busy and got really busy towards Friday/Saturday. All the staff were wearing masks and some wearing gloves. There was hand sanitizer everywhere and they take your temperature at the entrance to the hotel and the restaurants and provide masks if you do not have one. They ask you wear a mask in the hotel in the public areas and can remove them in the restaurants. The Gold Floor lounge is served a la carte style, no buffet at this point in time. I must say they were working feverishly to accommodate everyone in the GF lounge and in my opinion needed someone extra during the busy periods just to clear the tables as sometimes they couldn't keep up but we only waited about 10+ minutes for a table at the most and they were very hospitable and apologetic for the wait. The hotel room was spotless and nobody came into the room to clean while we were there (which we knew and didn't mind). They wait 48 hours before anyone can occupy a room that has been used and we saw the cleaners in white cleaning attire, masks and gloves. The hotel restaurants are practicing social distancing with the tables and the tables are chairs are cleaned twice over before any patron can use it. Also they are using the QR Scanner app for their menus or you can get a regular menu if you are not familiar with that app. We used the QR Scanner app and it worked great. The Rundle Lounge and the Spa entrance has been fully renovated and are beautiful. We enjoyed our stay at the hotel and appreciated that they took the extra precautions necessary to keep everyone safe.
    Dear Kolumba125, Thank you for your positive review and for choosing to stay on Fairmont Gold. Your observations are welcomed as we try hard to improve our service delivery. We are so proud of our Spa renovation and Rundle Bar reveal so thank you for drawing attention to those! We wish everyone in Alberta a safe Fall season as we navigate these times together and we hope to see you again seeing as you are so close. - The Fairmont Banff Springs
    Written August 12, 2020
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Date of stay: July 2020
    Written July 5, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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RussellERennie wrote a review Yesterday
Inverness, United Kingdom296 contributions94 helpful votes
+1
We recently stayed at the Fairmont Banff Springs Hotel for 4 nights whilst doing a self-drive tour of the Rockies that also took in stays at the Fairmonts’ Palliser (Calgary), Macdonald (Edmonton) and Jasper Park Lodge (Jasper), before heading on to Fairmont Chicago. The FBSH was the crème de la crème - perfection and attention everywhere! From first arrival to our final departure the valet staff were excellent and always quick with service and had time for a pleasant chat about where we were heading for the day etc. and to give advice (thanks Jack). No queue to speak of at check in and we were again warmly welcomed to the FBSH and given the full literature package of activities at the hotel and surrounding area. These included a 3 day bus pass for easy access to downtown Banff. Given the length of our stay these expired and we went back to the reception desk where they were effortlessly replaced and further advice on activities/our stay given by the helpful Brontë & Harry. Given that we were there over a holiday weekend we’d made use of the pre-arrival tiny-url link to book various activities. Great idea and ensured we were able to do the activities we wanted to. The first activity was a cocktail class on the upper balcony level of The Rundle Bar - the other guests didn’t show so it was just us for a “private cocktail class” with Vicente. Very informative and enjoyable. (See separate review) We then moved on to a Wine & Cheese Pairing in the Secret Room with Charlotte. This was a free activity under the resort fee. Informative explanation on the three wines and as to what cheeses they went with. The following day we moved on to the Castle History tour with Drew. She gave a lovely, detailed history of the hotel, pointing out various interesting details of the hotel and showing us some additional view points of the Bow Valley that we hadn’t yet found. For our room itself, it was well appointed but the main aspect was the stunning view. Slightly hazy/cloudy skies for most of the trip but still a stunning view to just sit down and look out to. We’d popped round to the Resort Activities centre a few times to see what else was on offer (and to see the hotel dogs Bear & Lily!!) and where Will & Lucy were able to assist and knowledgeably answer our queries. On our final morning we again dropped in to ask as to any final things to do when leaving and they said to drive the golf loop. Glad we took them up on the suggestion as we saw a bear! Meals in the Vermillion Room (we had breakfasts & Sunday brunch with excellent service from Neil) have been reviewed separately. Our stay was over the holiday weekend and the hotel was at near full capacity. This didn’t however seem to cause any issues and we were also quickly seated for meals and able to find a table/seat at the bar. The FBSH was the highlight of our trip and is a shining star in their portfolio. Throughout our stay we saw no faults/issues and all the staff that we interacted with were fantastic. Would highly recommend a visit. We’ll definitely be back!
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Date of stay: September 2023
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: Use the links/concierge to try and pre-book things before you go.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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CKimoff wrote a review Aug 2022
Toronto, Canada578 contributions74 helpful votes
+1
Hotel's Favorite
My octogenarian mother’s long-held dream was to travel on the Rocky Mountaineer and visit old friends out west. I encouraged her to seize the day and planned a luxurious getaway for us both. We rented a Mercedes SUV from Calgary and set off for the beautiful Fairmont Banff Springs Hotel for a few nights, before boarding our train. We generally never splurge on valet service, but the kid-glove treatment from the folks at the front came in very handy. A flight delay almost made us miss our dinner reservations at the lovely Swiss Waldhaus Restaurant, behind the hotel. They instantaneously parked the car, brought in our luggage and popped my disabled mom and me into a golf card to get us there comfortably and expeditiously. They even had a shuttle bus waiting, just as we were ready to leave. I kid you not, it was ‘Radar’ like service (for all you M*A*S*H fans)! After our meal we checked in and were put into a ‘wheelchair accessible’ room outside of the main building. Despite my disappointment at being ‘off campus’ as it were, I tried to keep an open mind. Sadly, the room was underwhelming at the eye-watering rates necessary during high season at this landmark institution. Don’t get me wrong, the view was great, but the room satisfactory at best. The main issue though was the magical mystery tour to get there. Technically it was scalable with loads of time and perhaps an electric wheelchair or savvy/youthful aid, but I’d advise this extended wing be a better bastion for those quite able, fit and wanting a good amount of privacy. By morning, we realized the gauntlet was too much to manage for every meal, as well as getting repeated access to hotel facilities and grabbing our vehicle. After a bit of discussion at the front desk about capacity issues, etc. manager, Emma (extraordinaire) stepped in. This is when you find out what Fairmont service is truly all about! We were elevated to an incredibly large and beautiful room that also had a jaw-dropping view. We were compensated generously for the inconvenience and all staff took great pains in making the rest of our visit absolutely flawless. Sure, it would have been great to avoid any hiccups, but they made it right and then some, immediately. I’m sure it took a bit of juggling, but when things go wrong, you really find out what a stellar brand is truly made of. Of course, the facilities themselves are like something out of a fairy tale. This grand dame is definitely an experience that must be added to any bucket list worth dreaming about. The amazing views, grounds, restaurants, spas, pools, bar, golf course, common areas, etc., etc. should not be missed. The nearby village is its own little idyll too. The rest of our stay was nothing less than perfect (and trust me, Mom’s not an easy lady to please)! I applaud the FBSH for their amazing responsiveness and for making lemons into the sweetest lemonade ever. It must be difficult to manage a hotel that size, whilst keeping everyone happy at peak season, but they accomplished that and much more. Air Canada can take a few tips from these professionals. To that end, Fairmont has always been a favourite brand of ours and continues to be. They are a luxury brand and thus a bit pricier than some options, but worth every penny. Thanks to all the staff that went the extra mile and made sure this special trip memorable for my mother and I, for all the right reasons. Kudos to you all and keep up the fabulous work – my husband and I will be back to this and other Fairmont properties, as soon as we possibly can!
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Date of stay: July 2022
Value
Location
Service
Room Tip: Ask to be outside the main building if you want added privacy.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Fairmont Western Mountain Resorts, Other at Fairmont Banff Springs
Responded Aug 8, 2022
Thank you for the incredible review. Emma will be delighted to know her efforts made such an impact. It is so nice to hear what a time your family had and we hope the Rocky Mountaineer was as breathtaking as usual. Take care and we do hope to see you back again! ~ Fairmont Banff Springs
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
richard l wrote a review Sep 20
Mountainhome, Pennsylvania142 contributions125 helpful votes
Try to sleep in your $1,300 per night room when a wedding is going on below you and the management does NOTHING to stop the noise. Signed 10:22 pm. Oh I need to write more characters. Otherwise, beautiful property. Twenty four more characters. There we go.
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Date of stay: September 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Kevin/Raymond wrote a review Sep 20
Memphis, Tennessee8 contributions
The Afternoon Tea at Fairmont Banff Springs is awesome! While we have not stayed as a guest at this property, we have done the Afternoon Tea twice, Christmas 2022 and again in September 2023. It's a wonderful property to just walk around and visit and even more wonderful to grab a window table and have Afternoon Tea and relax while taking in the amazing views! The tower of sandwiches and desserts were fantastic! The tea choices are many, and fantastic as well! And while I'm sure all the server's are great, if you're fortunate enough to have Sarah as your server, as we did, you will be in great hands for an unforgettable experience! Sarah was awesome in every aspect taking care of us, answering any questions and giving just the right amount of space during our 3 hour relaxing experience. She was a pleasure to talk with and we absolutely enjoyed having her as our server!
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Date of stay: September 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Fairmont Western Mountain Resorts, Other at Fairmont Banff Springs
Responded 4 days ago
Thank you for the kind words for Sarah! It will be our pleasure to share your kind review with her and our culinary team. ~ Fairmont Banff Springs
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Zach Sepanik wrote a review Sep 19
9 contributions
Forest bathing was new for our family, but the experience was incredible. Scott is extremely knowledgeable with a calming presence and great sense of humor. He made us all feel comfortable and offered outstanding perspective to curate a unique and welcome environment. We started the day with limited understanding about forest bathing and ended the time with a great appreciation and respect for nature and the exercise as a whole. If you have not tried forest bathing, we highly recommend giving it a try. Make sure to ask for Scott Berry as your guide!
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Date of stay: September 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Fairmont Western Mountain Resorts, Other at Fairmont Banff Springs
Responded 5 days ago
Thank you for this wonderful review of Forest Bathing and your time with Scott! We will ensure he receives the recognition he deserves! ~ Fairmont Banff Springs
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Elaine M wrote a review Sep 18
Lethbridge, Canada3 contributions1 helpful vote
I am writing this email out of frustration as I have contacted the hotel and even approached Royal Service at the hotel when my husband attended a convention recently and asked about the 2023 New Years Eve Gala, a tradition our family has enjoyed over many years. Last year we had an awesome time and celebrated NYE with an amazing show and danced all night. A tremendous and welcome return to normal life after the pandemic. We have friends from Texas the UK and Australia who attended who have been wanting to return this year. Recently, I found out over the phone after repeated enquiries that they have cancelled the traditional gala with Barry Shaw and the Fairmont Orchestra and other singers and dancers and replaced it with a DJ. What a disappointment that a supposedly world class hotel would throw away an amazing show and event that people fly into to attend. It is also disappointing that no one even new the status of NYE event until this month. I hope they reconsider as we are not going to attend to pay more for a DJ.
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Date of stay: September 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Fairmont Western Mountain Resorts, Other at Fairmont Banff Springs
Responded 3 days ago
We appreciate your feedback regarding our upcoming New Year's Eve Celebration at the Fairmont Banff Springs. This year, we've embarked on a fresh direction with the aim of reenergizing the event while enhancing the guest experience. The evening will be divided into three segments: a reception and dinner featuring performances by two Calgary-based Jazz Trios, the Hutchinson Andrew Trio and the Sean Croal Trio, showcasing Alberta's vibrant jazz scene. Later in the night, we'll have the pleasure of welcoming DJ Adam White – DJ Adam Doubleyou, a beloved favorite here at the Banff Springs. Each guest will receive three drink tickets, enjoy hors d'oeuvres, savor a delectable five-course dinner with wine pairings, indulge in late-night snacks, and raise a glass of Champagne to welcome the new year. The event will also feature a three-part show with jazz performers and a DJ to keep the energy high and the dance floor bustling. Beverage service will be available throughout the evening. We are confident that although this year's program differs from previous years, the atmosphere we will create, the elevated guest experience, and the event space's stunning décor will make it a night to remember. We would absolutely love for you and your friends from around the world to join us. Guests with room reservations can reserve tickets now. Please know that our commitment remains to provide a black-tie event worthy of evening gowns and tuxedos, ensuring a splendid way to ring in the New Year at the Banff Springs Hotel.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
rocketman2009 wrote a review Sep 18
Madison, Alabama93 contributions11 helpful votes
I can't praise this Fairmont location enough. We were assigned an upgraded King suite overlooking the loop and provided champagne and treats for our 30th anniversary. The staff and food were great and it was a very pleasant experience. This location is a credit to Fairmont name as opposed to the vermin-filled rooms at Fairmont Jasper Park Lodge (see separate review on them). We would stay in this fabulous castle again in a heartbeat!
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Date of stay: September 2023Trip type: Traveled as a couple
Room Tip: Ask concierge for free three-day roam bus pass to get back and forth to downtown Banff.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Fairmont Western Mountain Resorts, Other at Fairmont Banff Springs
Responded 6 days ago
Thank you for your positive review about Fairmont Banff Springs! We will share it with our team. Our apologies if you had a concern in Jasper. We will alert the team there also.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
356Nancy wrote a review Sep 17
Phoenix, Arizona32 contributions22 helpful votes
This is a really fantastic and beautiful hotel with exceptional customer service. We booked a gold level suite which had fantastic views. There are separate concierge and valet services for those with gold level rooms which was really helpful and efficient. The food in the gold lounge was excellent. Take the history tour of the hotel, so interesting. Housekeeping did a great job and serviced our room daily. There is an easy walk to downtown where we did a lot of shopping and dining. Would stay here again in a minute
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Date of stay: September 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Fairmont Western Mountain Resorts, Other at Fairmont Banff Springs
Responded 1 week ago
Thank you for the positive review for our team and for Fairmont Gold. It will be our pleasure to share it with the team today! ~ Fairmont Banff Springs
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Pamela S wrote a review Sep 17
Hong Kong, China2 contributions
I had 4 days in Banff it was great wish I had more time to see more of Canada ( next time ) But my main am was to travel to Resolute in the high Arctic of Canada an I went on an expedition with Quark though the north passage an the west cost of Greenland 🇬🇱 It was amazing polar bears huge icebergs, and helicopter 🚁 rides over the glaciers unreal
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Date of stay: August 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Fairmont Western Mountain Resorts, Other at Fairmont Banff Springs
Responded 1 week ago
We look forward to welcoming you back another time and hope you can visit Canada longer as well! Thank you for the great review. ~ Fairmont Banff Springs
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Cazza1965 wrote a review Sep 15
Bexley, United Kingdom59 contributions11 helpful votes
Stayed here for a couple of nights before heading off to Lake Louise . Great hotel , staff were very polite and helpful . Very clean rooms and amenities. Would definitely stay here again . There’s a local bus service just outside the hotel that takes you into Banff centre . We were greeted every morning by Elks absolutely gorgeous.
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Date of stay: August 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Fairmont Western Mountain Resorts, Other at Fairmont Banff Springs
Responded 1 week ago
Thank you for your review. We are happy to see you enjoyed the wildlife, destination and hotel overall. ~ Fairmont Banff Springs
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$529 - $1,018 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the fairmont banff springs hotel banff, fairmont banff springs hotel, fairmont banff hotel, the fairmont banff springs banff, fairmont hotel banff, banff fairmont
LOCATION
CanadaAlbertaCanadian RockiesBanff National ParkBanff
NUMBER OF ROOMS
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FAIRMONT BANFF SPRINGS - Updated 2023 Prices & Resort Reviews (Alberta)

Frequently Asked Questions about Fairmont Banff Springs
Which popular attractions are close to Fairmont Banff Springs?
Nearby attractions include Bow Falls (0.1 miles), Tunnel Mountain Drive (0.2 miles), and Mountain Galleries at the Fairmont Banff Springs (0.06 miles).
What are some of the property amenities at Fairmont Banff Springs?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Fairmont Banff Springs?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Fairmont Banff Springs?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Fairmont Banff Springs?
Yes, valet parking is available to guests.
What are some restaurants close to Fairmont Banff Springs?
Conveniently located restaurants include The Vermillion Room, Rundle Bar, and Grapes.
Are there opportunities to exercise at Fairmont Banff Springs?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Fairmont Banff Springs have airport transportation?
Yes, Fairmont Banff Springs offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Fairmont Banff Springs located near the city center?
Yes, it is 0.9 miles away from the center of Banff.
Are any cleaning services offered at Fairmont Banff Springs?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Fairmont Banff Springs?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.