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Delta Banff Royal Canadian Lodge

#5 of 32 Hotels in Banff
Certificate of Excellence
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459 Banff Ave, Banff, Banff National Park, Alberta T1L 1B4, Canada
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Delta Banff Royal Canadian Lodge
Delta Banff Royal Canadian Lodge
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1,014 Reviews from our TripAdvisor Community

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Showing 948: English reviews
Ottawa
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed yesterday NEW

This hotel is billed as a "resort" by Marriott (part of the Delta Hotels that they've purchased). I've been in a number of resorts, including Marriott resorts and this is nothing like other resorts. It is an old and tired hotel in major need of renovations to keep up with other hotels available in the same town. On the positive:... More 

Helpful?
Thank Serge B
1 review
2 of 5 stars Reviewed 5 days ago NEW via mobile

Was an older hotel. Not worth the money in my opinion. However some people may like older than newer. I also prefer continental breakfast included. Pool was second rate, not deep enough to call it a pool.. Was disappointed compared to other cheaper accommodations. Was central to other attractions which I'll say was a bonus. However Will not book here... More 

Helpful?
Thank Debbie M
BanffManagement, General Manager at Delta Banff Royal Canadian Lodge, responded to this review

Dear Debbie M, Thank you for taking the time to write this review. We are disappointed to know you did not enjoy your stay with us. We take great pride in meeting our guests expectations and we are sorry this was not your experience. Once again, thank you for your feedback. Sincerely, Suzanne Gittens General Manager More 

Surprise, Arizona
Level Contributor
189 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

This hotel is within easy walking distance from most restaurants and shops. Front of house staff is very congenial and helpful. Rooms are clean and quiet. Fitness center is below par. Avoid breakfast buffet due to lack of selection and quality.

Helpful?
Thank TomLuchetti
Southbury, Connecticut
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This is the second time I have stayed in Delta hotel in Banff. I came back to this hotel due to great service, room with fireplace and walking distance to town central for restaurants, shops and walking around in this mountain town.

Helpful?
Thank bettys280
Calgary, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Hotel is quite dated, but clean and well kept. Beds were comfortable, and the underground parking was great. Check in and out was quick and easy, very friendly helpful staff. Skip the restaurant at the hotel, service staff lingers near tables and makes it awkward while eating. Food was at best, mediocre.

Helpful?
Thank Mandy A
Charlotte, North Carolina
Level Contributor
72 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 1 week ago

Two standard king beds in a spacious room with a fireplace. Bathroom was great. Big, with good water pressure and a separate toilet compartment with its own sink, giving two sinks for the bathroom as a whole. Workout facility and hot tub although I did not have time to take advantage. Good not great WiFi, which is still the best... More 

Helpful?
Thank BlueMonsoon
BanffManagement, General Manager at Delta Banff Royal Canadian Lodge, responded to this review

Dear BlueMonsoon, Thank you for taking the time to write this great review. We are pleased to know you enjoyed all aspects of the hotel during your stay with us. Please be assured your comments have been shared with the team and we will continue to work towards our goal of exceeding our guests expectations. Thank you for your feedback... More 

Florida USA
Level Contributor
124 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Really enjoyed this hotel as they upgraded us as Marriott Elite Members to a beautiful corner room with a fireplace (I think many rooms have fireplaces). It is a 10 minute walk to downtown or the bus stops right there for a quick trip to and from. We had a bit of an issue with our room key that got... More 

Helpful?
Thank 1director
BanffManagement, General Manager at Delta Banff Royal Canadian Lodge, responded to this review

Dear 1director, Thank you for taking the time to write this great review. We are delighted to know you enjoyed your stay with us. Allow me to apologize for the inconvenience experienced with your room keys, it is greatly appreciated that you did not allow this to negatively impact your overall stay. Once again, thank you for the fantastic feedback... More 

Level Contributor
30 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Excellent location just a few blocks from shopping and dining in Banff. Very clean and nicely decorated rooms. Fireplaces in many of the rooms. Restaurant on site. Gym and spa are well appointed and nicely equipped. Parking underground for only $15 per day.

Helpful?
Thank Terry P
BanffManagement, General Manager at Delta Banff Royal Canadian Lodge, responded to this review

Dear Terry P, Thank you for taking the time to write this great review. We are pleased to know you enjoyed your stay with us. It is always our objective to exceed our guests expectations and feedback such as yours is integral. Once again, thank you for this fantastic feedback and for choosing the Delta Banff Royal Canadian Lodge. Sincerely,... More 

Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Was here for a conference. Wouldn't come back. The rooms are large and comfortable. Good beds and pillows. Restaurant and spa not tried Breakfast - decent. No complaints with the food itself. Ran out at the buffet constantly. No hot water for tea. Ran out of coffee too. Conference room. Good seats and tables. Cannot see the screen from the... More 

Helpful?
Thank wadiwali
BanffManagement, General Manager at Delta Banff Royal Canadian Lodge, responded to this review

Dear Wadiwali, Thank you for taking the time to write this review. I am extremely disappointed to know the service you received was so poor. We have been recognized consistently by many guests for the exceptional service our team provides so it is unfortunate to read your experience. Please accept my sincerely apology and be assured your comments have been... More 

Saskatoon, Canada
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We took our family here for July 1st. This is our second time staying. Rooms are very clean and the staff is above par. Very friendly and accommodating. The salt water pool and hot tub (steam room too) is very nice. Really liked the miniature waterfall. We did not eat at the hotel, but the menu had a ton of... More 

Helpful?
2 Thank Ron G
BanffManagement, General Manager at Delta Banff Royal Canadian Lodge, responded to this review

Dear Ron G, Thank you for taking the time to write this great review. We are very pleased to know you enjoyed your stay. It is always our objective to exceed our guests expectations, so it is rewarding to see that we were successful during your stay with us. Once again, thank you for your feedback, please be assured we... More 

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Deluxe King Junior Suite (44)
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
This fine Banff resort welcomes you to experience a restful stay amid the grand surroundings of the Canadian Rocky Mountains. This intimate boutique Banff hotel offers 99 guestrooms and suites that are spacious and thoughtfully appointed. Guests of the Delta Banff Royal Canadian Lodge can enjoy fine dining in the Evergreen Restaurant one of Banffs best kept secrets, or a visit to the Grotto Spa. Relax, unwind, and rejuvenate with the soothing sounds of water flowing peacefully over the rundle rock waterfall in the hot mineral pool and luxurious whirlpool. Also a great place for a meeting in Banff! ... more   less 

Additional Information about Delta Banff Royal Canadian Lodge

Address: 459 Banff Ave, Banff, Banff National Park, Alberta T1L 1B4, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range: $169 - $405 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Delta Banff Royal Canadian Lodge 4*
Number of rooms: 99
Reservation Options:
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Also Known As:
Delta Banff Royal Canadian Hotel Banff
Banff Delta
Hotel Style:
#3 Family Hotel in Banff
#3 Romantic Hotel in Banff
#3 Spa Hotel in Banff
#3 Luxury Hotel in Banff
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