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Banff Aspen Lodge

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1,345 Reviews from our TripAdvisor Community

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Showing 1,175: English reviews
Calgary, Canada
Reviewed May 20, 2014 via mobile

We had a very good time staying at Aspen lodge in May 18th. Clean room and decent size, out door hotel tubs open till 10pm. Staffs are nice. Located at Banff ave, very close to shop. Highly recommended

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Helpful?
Thank Denise C
BanffAspen, General Manager at Banff Aspen Lodge, responded to this review

Hi Denise Thanks for the great review. We look forward to you joining us next time....hopefully for more than one night :)

Shropshire
Reviewed May 20, 2014

I recently stayed here for seven nights during my third trip to Banff. Firstly, I liked the location - it's nearer town than most of the hotels along Banff Avenue (at the crossroads of Moose Street) but there is a Roam bus stop (No. 5) just 1 minutes walk down from the hotel and that provides easy access to the...

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Helpful?
Thank roadwest
BanffAspen, General Manager at Banff Aspen Lodge, responded to this review

Hi Roadwest Thank you for your review. I am glad to hear that we are your choice hotel now in Banff. We look forward to offering you the same great experience the next time you come to Banff.

Montreal
Reviewed May 18, 2014

My wife and I made a short visit to Banff, because we were in Calgary at an event for a few days. When we arrived on a Tuesday evening in early May; the hotel was not busy. The front desk person was friendly and efficient. We learned that they upgraded us to a superior queen category. Our hotel room was...

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Helpful?
Thank mtrodgers99
BanffAspen, General Manager at Banff Aspen Lodge, responded to this review

Hi Thank you so much for advising us on your most recent stay with us. I am glad you were able to experience our fantastic customer service. This is what sets us aside from most other Banff hotels. We look forward to offering the same hospitality the next time you come to visit Banff!

Northampton, United Kingdom
Reviewed May 14, 2014

We stayed here for two nights May 2014. We had a great room on the 3rd. floor the staff were fantasatic and the free buffet breakfast was very good, Banff is a nice town plenty of shops etc.only a five minutes walk from the hotel

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Thank robin b
BanffAspen, General Manager at Banff Aspen Lodge, responded to this review

Hi Robin, We are pleased to hear that you enjoyed your stay. Please give us a call the next time you come through Banff!

Calgary, Canada
Reviewed May 14, 2014

From the minute you walk into Aspen Lodge, you know the place has character. Staff are friendly and helpful, rooms are clean and hot tubs are unbeatable. The TVs are ancient, but if you're in Banff to watch TV, you're doing it wrong. Great spot for a weekend getaway every few months!

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Helpful?
Thank BigReddington
BanffAspen, General Manager at Banff Aspen Lodge, responded to this review

Hi Big Reddington, Thank you so much for taking the time to write a review. I am happy to say that we will be replacing all of our televisions with Flat Screens this year! We look forward to having you back!

canada north
Reviewed May 13, 2014

Stayed March 2014. Nice hotel. We had a room on the ground floor facing the inner court/garden area. Quiet place. Hot tubs looked nice. Room was smaller. Kind of thought we were in a hotel in europe. Queen Bed with nice linens. Nice shower, very large. Very small bathroom, but served the purpose. Great buffet breakfast was offered and great...

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Helpful?
Thank northernboat
BanffAspen, General Manager at Banff Aspen Lodge, responded to this review

Hi Northernboat Glad to hear that you enjoyed your stay. We look forward to seeing you next time.

Medicine Hat, Canada
Reviewed May 9, 2014

Stayed here for 3 nights, really nice hotel , great service , relaxing atmosphere. Location is perfect downtown is just a block away. Hot tubs were the highlight . Definitely will stay here again and thumbs up for the cleaning crew.

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Thank Bhawan W
BanffAspen, General Manager at Banff Aspen Lodge, responded to this review

Hi Bhawan Thanks for the review. I will pass your kind comments on to our housekeeping team! See you next time!!!

Liverpool, United Kingdom
Reviewed May 8, 2014 via mobile

Don't even look anywhere else this is where you want to be! I cannot fault it! Awesome location, gorgeous huge rooms we had a room looking onto Banff ave the mountains where amazing. Great jacuzzi. Staff helpful & friendly. 100% will be returning! Love Banff.

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2Thank Hayley C
BanffAspen, General Manager at Banff Aspen Lodge, responded to this review

Hi Hayley, Thanks for your review. Glad to hear we are your choice hotel in Banff. We look forward to seeing you next time.

Long Wittenham, United Kingdom
Reviewed May 2, 2014

Thank you for a lovely stay. We arrived from England and having tried a number of hotels in Banff, the Aspen was definitely up there! The breakfast was fantastic and couldn't be faulted. The waiting staff were always very attentive and accommodating of our group of 8. The hotel is ideally situated from town, providing a nice walk into town....

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Helpful?
Thank Emma M
BanffAspen, General Manager at Banff Aspen Lodge, responded to this review

Hi Emma, Thanks so much for your comments. I agree our elevator could definitely use some upgrades. I am happy to say that we have upgraded it to become digital, and we will be upgrading the interior this year. Next year the main components will be done as well. Very glad that you and your group enjoyed your stay with...

merseyside
Reviewed April 25, 2014

arrived early due to public transport, they did all they could to get us in the room earlier and placed our suitcases in secure place, very helpful. room lovely, great view and comfortable bed. close to town about a 5 min walk, would recommend hotel, very comfortable and helpful staff.

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1Thank hot17
BanffAspen, General Manager at Banff Aspen Lodge, responded to this review

I am glad you enjoyed your stay with us. We pride ourselves on our customer service and am pleased that you were able to experience our mountain hospitality. We look forward to your next stay with us.

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Amenities

Highlights
  • Free Parking
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
Official Description (provided by the hotel)
Enjoy a Full Canadian Rockies Breakfast with every stay! A friendly hotel of 89 spacious rooms and a three minute stroll to downtown Banff. Guestrooms have a fresh, modern feel and room rates include our delicious full breakfast, wireless internet and parking. Amenities include two outdoor hot tubs with a fireplace, sauna & steam room, in-room refrigerators, ski bus stop close-by, ski work bench, internet access terminal, laundry facilities($) and terrific staff that provide exceptional service for all of our guests. ... more   less 

Additional Information about Banff Aspen Lodge

Address: 401 Banff Avenue, Banff, Banff National Park, Alberta T1L 1A9, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range: $130 - $318 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Banff Aspen Lodge 3*
Number of rooms: 89
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Also Known As:
Banff Aspen Hotel Banff
Banff Aspen Motel
Hotel Style:
#8 Family Hotel in Banff
#11 Romantic Hotel in Banff
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Questions & Answers

Here's what travelers have asked, with answers from Banff Aspen Lodge staff and other travelers.
16 questions
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Questions? Get answers from Banff Aspen Lodge staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Rooms at the back are quieter”
 of 5 bubbles Oldcrow59, 2 weeks ago | Read review
“We stayed on the back side which was quiet.”
 of 5 bubbles MattL969, 3 weeks ago | Read review
“Hot jacuzzi is in ceiling of the first floor, I choose the second floor because it is quiet.”
 of 5 bubbles , 4 weeks ago | Read review
“Rooms away from the courtyard and hot tub may be quieter”
 of 5 bubbles beckside4, Feb 12, 2017 | Read review
“I like the rooms in the main bldg.”
 of 5 bubbles JimRich48, Jan 22, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question