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Banff Aspen Lodge

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Banff Aspen Lodge
Banff Aspen Lodge
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1,246 Reviews from our TripAdvisor Community

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Showing 1,086: English reviews
Tweed Heads, Australia
Level Contributor
4 reviews
5 of 5 stars Reviewed yesterday NEW

We really enjoyed our visit: the staff were friendly and helpful. The amenities were great - the breakfast choice was wonderful, with freshly in-house baked mufflins and loaves. The cafe, located by the front lobby, serves Australian-style coffee (which means it is freshly brewed by the order - a treat!). And, the hot tubs were superb for a late evening... More 

Helpful?
Thank Kathryn M
1 review
2 of 5 stars Reviewed yesterday NEW

We booked at the Banff Aspen Lodge at the recommendation of a friend who's a local. We were given a really really tiny room. We could barely fit into the washroom and close the door. We also heard running water from the pipes at all times in our room. There was no air conditioning so we just opened the window... More 

Helpful?
Thank Robyn B
Salisbury
Level Contributor
72 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Arrived in Calgary after an eight hour flight and was transferred to this welcoming, comfortable hotel in Banff. I was part of the HF Holiday group, exploring the Canadian Rockies. Lovely big room, stayed 3 nights and had everything I needed. Breakfast was good with many choices, although one morning, they were short staffed and there was a queue to... More 

Helpful?
Thank Alicearmy
BanffAspen, Manager at Banff Aspen Lodge, responded to this review

Thank you very much for your review. We are glad that you had a welcoming and comfortable stay. Banff is a great first destination on a trip to Canada, we hope you enjoyed the remainder of your holiday. Thank you, Monique - Business Development Manager More 

Perth, Australia
Level Contributor
189 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 129 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Decent hotel on the main strip in Banff. Rooms were tidy, the shower was good and staff were friendly. Didn't do anything to stand out ahead of the other hotels in Banff though. Would only stay here again if it was the cheaper option. My biggest gripe about this place was the WIFI! It was absolutely terrible, it is well... More 

Helpful?
Thank Steve M
BanffAspen, Manager at Banff Aspen Lodge, responded to this review

Hello Steve, Thank you very much for your review. We definitely understand your troubles with the WIFI, as smart devices are becoming more and more popular, especially for travelers we are working towards an entire WIFI overhaul and we are looking forward to the exponential increase in WIFI connection for each device. Thank you, Monique - Business Development Manager More 

1 review
4 of 5 stars Reviewed 4 days ago NEW via mobile

I recently stayed with a family member from the UK.We all were impressed with the friendly staff,the great inclusive breakfast,good family room and close proximity to the townsite, Would return here and recommend to others

Helpful?
Thank Valerie P
BanffAspen, Manager at Banff Aspen Lodge, responded to this review

Thank you very much for taking the time to write a great review, we appreciate it very much and look forward to welcoming you back. Thank you, Monique - Business Development Manager More 

2 reviews
5 of 5 stars Reviewed 1 week ago

Somehow we changed the dates for our trip to Banff and had booked our room earlier in the week. When we arrived our reservation had come and gone and they had charged us a "no show" fee. The very helpful staff found a room for us that was perfect and applied the "no show" fee to our bill. (In other... More 

Helpful?
Thank Patti M
BanffAspen, Manager at Banff Aspen Lodge, responded to this review

Hello Patti, Thank you very much for taking the time to write such a great review. We are happy to hear that we were able to adjust your reservation to accommodate your stay. We look forward to seeing you again. Thank you, Monique - Business Development Manager More 

GA
Level Contributor
149 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel was located near the downtown and an easy walk to there to shopping or restaurants. Our hotel room had a separate bedroom, bath in center with separate toilet/shower then sitting room like a suite. Also, it had a balcony facing the street. It would be a nice room for a lengthy stay. I would rate it 4.5 of... More 

Helpful?
Thank GADawgGa
BanffAspen, Manager at Banff Aspen Lodge, responded to this review

Thank you very much for your 4.5 out of 5 rating. We are glad to hear you were able to enjoy exploring Banff from our convenient location. We definitely enjoy our rooms that have a sitting area, its a great place to kick back in after a day of adventure. Thank you, Monique - Business Development Manager More 

Perth, Australia
Level Contributor
99 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed for 1 night while on a bus tour mid August but wish we could have stayed longer. The accommodation was excellent. The room was a good size, was clean and had all amenities, although had a strange set up. You entered directly into the bedroom then walked through the bathroom area then in to a lounge area. When we... More 

Helpful?
Thank JenandbrianPerthWA
BanffAspen, Manager at Banff Aspen Lodge, responded to this review

Thank you very much for your five star review. We really appreciate you taking the time to write your review and your recommendations are the greatest compliment. Thank you, Monique - Business Development Manager More 

Henderson, Nevada
Level Contributor
200 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
3 of 5 stars Reviewed 1 week ago

Lots of talking points here..first the good news Great location, close to downtown. Clean with nice décor. spa/pool is nice, outside but surrounded by building to limit wind good breakfast included-be sure to try mueslli (spelling?) bad news: We reserved a "premium room" Wasn't any bigger than a standard room zero bathroom counter space. This is always my biggest irritation.... More 

Helpful?
Thank Leslie F
BanffAspen, Manager at Banff Aspen Lodge, responded to this review

Hello Leslie, Thank you very much for your feedback, this helps us to improve and we appreciate your comments. We are happy that you enjoyed our outdoor hot tubs and the breakfast, the homemade muesli/granola is amazing. The structural post is unfortunate, we are glad that it is only in a few of the rooms, as it is nothing we... More 

Santa Barbara, California
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is in a wonderful location- you can walk to all the restaurants and shops in town and have everything at your finger tips. I would say do not get the economy room- it is teeny tiny and was not as I expected, but thankfully they upgraded me to a room with a nice deck facing the street. They... More 

Helpful?
Thank ChelseaRenee123
BanffAspen, Manager at Banff Aspen Lodge, responded to this review

Hello ChelseaRenee123, Thank you very much for taking the time to write your review. Our economy rooms are our smallest room, and I am happy to hear that we had a room available to upgrade you to. I am happy that you enjoyed the breakfast and we hope you had a great time exploring Banff National Park. Thank you, Monique... More 

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Amenities

Highlights
  • Free Parking
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Hot Tub
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Enjoy a Full Canadian Rockies Breakfast with every stay! A friendly hotel of 89 spacious rooms and a three minute stroll to downtown Banff. Guestrooms have a fresh, modern feel and room rates include our delicious full breakfast, wireless internet and parking. Amenities include two outdoor hot tubs with a fireplace, sauna & steam room, in-room refrigerators, ski bus stop close-by, ski work bench, internet access terminal, laundry facilities($) and terrific staff that provide exceptional service for all of our guests. ... more   less 

Additional Information about Banff Aspen Lodge

Address: 401 Banff Avenue, Banff, Banff National Park, Alberta T1L 1A9, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range: $102 - $339 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Banff Aspen Lodge 3*
Number of rooms: 89
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Also Known As:
Banff Aspen Hotel Banff
Banff Aspen Motel
Hotel Style:
#8 Family Hotel in Banff
#11 Romantic Hotel in Banff
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