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Rimrock Resort Hotel

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#3 of 32 Hotels in Banff
Certificate of Excellence
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Rimrock Resort Hotel
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4,269 Reviews from our TripAdvisor Community

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Showing 4,139: English reviews
Salinas, California
Reviewed January 26, 2016 via mobile

This is located higher up the hill than the Fairmont Banff Springs Hotel. It's peculiar architecture is due to being built on a hillside. The lobby is on the 7th floor, our room is on the 4th floor & we parked on the 9th floor. In other words, it's turned the normal hotel stay upside down. The room was clean,...

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Helpful?
Thank calnevatraveler
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review

Thank you for taking the time to write such a positive review and we are so glad to hear you enjoyed your stay with us. We look forward to having another opportunity to have you stay with us again. Remember to book directly with the hotel to receive the Guaranteed Lowest Rate and take advantage of some terrific savings and...

Morden
Reviewed January 25, 2016

I was just here with a friend for a conference! Very good! Overall great place for business and conference Great for a romantic getaway or just to hang up with friends for a relaxing time I will come back to this

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Helpful?
Thank Ana A
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review

We are delighted to hear that you enjoyed your recent experience with us at The Rimrock. We look forward to welcoming you back in the future! Remember to book direct to take advantage of our Best Rate Guarantee Program and best in class service and don’t forget take advantage of some terrific savings and member only promotions by becoming a...

Leduc, Alberta, Canada
Reviewed January 25, 2016

Love this hotel. Every experience here has been great! Rooms are clean and the view is awesome. Kids love the pool and I love the spa. Breakfast is soo good. Didn't eat lunch or supper here but the menu looked delicious also a bit pricey. Free bus service is a great way to get around especially on weekends when it's...

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Helpful?
1Thank Lynne S
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review

We are thrilled that you took the time to write such a kind review and we are so glad to hear you enjoyed your stay with us. We are glad you were able to enjoy the pool and spa areas, as well as being able to use the complimentary bus passes that we provide for the local ROAM bus system....

Medicine Hat
Reviewed January 25, 2016

The service at the RimRock was excellent! The restaurant staff, the front desk and front entrance teams were awesome and they attended to every detail. We brought our puppy and they even walked and visited her while we were out for dinner. I have never received service such as this anywhere else. Definitely worth the expense.

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Helpful?
1Thank kimberleym357
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review

We are so pleased to hear that you enjoyed your recent experience with us at The Rimrock. Our service team has great pride in delivering WOW experiences to our guests and it is a pleasure to share your feedback with them. We hope to be able to welcome you back in the future! Remember to book direct to take advantage...

Edmonton, Canada
Reviewed January 24, 2016 via mobile

We went for a business trip but brought dogs and kids ages 15-22. There were a lot jog babies and young kids there. Very welcoming and friendly staff. Gorgeous setting. Nice pool, fitness centre and skating rink ( winter). The Banff hot springs are right across the road.

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Helpful?
Thank floodnik
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review

Thanks you so much for writing such a positive review, and we are ecstatic that you enjoyed your recent experience with us at The Rimrock. We are very pleased to hear that you enjoyed the hotel facilities, and were able to visit the Banff Upper Hot Springs just across the road. We hope to be able to welcome you back...

Montreal, Quebec
Reviewed January 22, 2016

Nice hotel, staff was great, food was awesome. Our room looked down on the city of Banff with a eye popping view of the mountains. The Primrose had a wonderful breakfast buffet and didn't have to wait.

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Helpful?
1Thank garydD9019RU
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review

We are thrilled that you took the time to write such a kind review and we are so glad to hear you enjoyed your stay with us. We are delighted that you were able to enjoy the breathtaking views from your room, as well as the breakfast buffet in the Primrose Dining Room. We look forward to having another opportunity...

Barrington, Illinois
Reviewed January 21, 2016

After researching many options for our ski trip to Banff, I choose the Rimrock Hotel. Overall, we had a wonderful time. Pros - Pretty Hotel - Friendly Service - Heated Garage - very nice coming/going from skiing/day - Loved our room with two bathrooms and two (open) rooms - king and pull out sofa bed This was important to me...

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Helpful?
4Thank Laurie254
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review

Thank you for taking the time to write such a detailed review. We are happy to hear you enjoyed your stay with us. Our service team has great pride in delivering WOW experiences to our guests, and we take great pride in sharing comments such as yours with them. Your constructive feedback will be shared with the appropriate departments as...

Fort Saskatchewan, Canada
Reviewed January 21, 2016

A bit pricey, but you get what you pay for. A few criticisms on bad plumbing and dated decor in our room considering we opted for one of the higher end rooms. But view was spectacular, service was amazing, and the food and service and pampering was off the chart at their restaurant Eden. I hesitate when I see someone...

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Helpful?
Thank danielcS1862KJ
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review

We appreciate you taking the time to write a review and we are pleased to hear you enjoyed your stay with us. We are delighted to hear you enjoyed your experience in Eden, and that you enjoyed the views from the hotel. Your constructive feedback will be shared with the hotel management. We hope we have another opportunity to have...

Calgary
Reviewed January 20, 2016

Breath taking mountain views. Fresh comfortable beds. Among the most comfortable I've ever slept at in a hotel. Exceptional service from start to finish. And should you be so inclined, Eden offers a ding experience that will not soon be forgotten.

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Helpful?
Thank V5438HLjenniferb
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review

We are delighted to hear that you enjoyed your recent experience with us at The Rimrock. We are very happy to hear that you enjoyed our 5-Diamond dining room, Eden! We hope to be able to welcome you back to the Rimrock in the future. Remember to book direct to take advantage of our Best Rate Guarantee Program and best...

Kensington, Maryland
Reviewed January 20, 2016

The hotel has nice views, however the thing about Banff is that everywhere you go, the view is incredible. As a result we realised that the premium for the upgraded view may not have been worth it. The hotel is far from the center of Banff which is not ideal if you want to get around easily. There is complimentary...

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Helpful?
1Thank Paul R
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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Larkspur Lounge
Larkspur Lounge
Cuisines: Bar, Canadian, Pub
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Rimrock Resort Hotel is a AAA/CAA Four Diamond Hotel located in the heart of the Canadian Rockies and Banff National Park. The Rimrock Resort Hotel offers exceptional views of the Canadian Rockies, fine dining, a luxury spa, along with special accommodation packages to suit your vacation needs. With unmatched style, decor and superb hospitality, the Rimrock Resort Hotel is a very special place to visit for a truly remarkable experience. Enjoy the Canadian Rockies in Rimrock style. You will see the difference! ... more   less 

Additional Information about Rimrock Resort Hotel

Address: 300 Mountain Avenue | Box 1110, Banff, Banff National Park, Alberta T1L 1J2, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range: $161 - $351 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Rimrock Resort Hotel 4*
Number of rooms: 346
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Hotels.com, Odigeo, Travelocity, HotelTravel.com, Priceline, Cheap Tickets and Jetsetter so you can book your Rimrock Resort Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Rimrock Hotel Banff
Rimrock Resort Banff
Banff Rimrock Hotel
Hotel Style:
#1 Business Hotel in Banff
#1 Romantic Hotel in Banff
#2 Family Hotel in Banff
#2 Top resorts Hotel in Banff
#3 Spa Hotel in Banff
#3 Luxury Hotel in Banff
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Questions & Answers

Here's what travelers have asked, with answers from Rimrock Resort Hotel staff and other travelers.
33 questions
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Questions? Get answers from Rimrock Resort Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“You have to pay for parking”
 of 5 bubbles CathyMo, 1 week ago | Read review
“Mountain/Valley view was spectacular”
  • View from room (mountain/valley view)
 of 5 bubbles chasnien, 2 weeks ago | Read review
“Ask for a room with a view. Even a room with a partial view is nice.”
 of 5 bubbles minuit1942, 2 weeks ago | Read review
“Choose a room on a high floor with a mountain view if possible.”
  • View from the hotel lobby
 of 5 bubbles 690djh, 3 weeks ago | Read review
“Ask for an available upgrade when booking but be careful. They may try to slip a $50.00 charge in at the time of check in.”
 of 5 bubbles WestAbCanada, 3 weeks ago | Read review
5 of 5
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