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Rimrock Resort Hotel

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#3 of 32 Hotels in Banff
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Rimrock Resort Hotel
Rimrock Resort Hotel
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4,273 Reviews from our TripAdvisor Community

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Showing 4,143: English reviews
Sydney
Reviewed February 21, 2016 via mobile

Visited Rimrock for a family wedding. Beautiful old hotel with stunning mountain views. Paid extra for a room with a balcony - probably not worth doing that in the winter. It snowed while we were there so didn't really use it. Rooms are nice but are likely due for an upgrade soon. Worth a visit.

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Helpful?
Thank hollydaysSydney
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review

We are delighted to hear that you enjoyed your recent experience with us at The Rimrock, and that your family chose our location to celebrate the special occasion. Please be ensured that your comments have been passed on to our management team. We hope to be able to welcome you back in the future. Remember to book direct to take...

Leyland, United Kingdom
Reviewed February 20, 2016

Fantastic hotel. Stayed in a room with our 8 and 9 year old boys. Great service throughout. No negative experiences from any services, everyone went out of their way to make our stay fantastic. Jeff from the concierge desk was brilliant. Lots of recommendations and ideas for our stay when we didn't go to the slopes. Buffet breakfast was great,...

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Helpful?
Thank Chris E
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review

We are ecstatic to hear that you enjoyed your recent experience with us at The Rimrock, and we genuinely appreciate you taking the time to write such a detailed and kind review. We look forward to welcoming you back in the future! Remember to book direct to take advantage of our Best Rate Guarantee Program and best in class service...

Grapevine
Reviewed February 20, 2016

Unable to lower warm temperature in room because small window would not allow cold outside air to cool the room. Difficult sleeping in 77 F degree room when outside temperature Was near 32 F. Otherwise the accommodations were very good?

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Helpful?
Thank thomashN3357DD
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review

Thank you very much for taking the time to write a review and we are glad that you enjoyed your stay with us. Please be assured that we have passed on your comments regarding the in-room heating to our engineering department. We look forward to welcoming you back to the Rimrock again for another getaway! Don't forget to book directly...

Calgary, Canada
Reviewed February 19, 2016

After a nice dip in the nearby hot springs myself and a few friends stopped in for the Wednesday Pasta buffet we had heard so much about, it did not disappoint. The food was amazing not to mention the deserts complete with a chocolate fountain unfortunately they had ran out of creme brûlée which I hear are delicious. The atmosphere...

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Helpful?
Thank Samuel1325
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review

We are delighted that you enjoyed your most recent experience with us at The Rimrock Our service team has great pride in delivering WOW experiences to our guests and it is a pleasure to share your feedback with them. Don't forget to book directly with the hotel to receive the Guaranteed Lowest Rate and take advantage of some terrific savings...

Bedford, Canada
Reviewed February 19, 2016

The service was perfect -beautiful fireplace in Larkspur. Staff very attentive to your needs. Professional , friendly staff. The gym is pretty good - nice hot tub and pool.Would love to come back again - can't think of anything negative .

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Helpful?
Thank maureenm439
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review

We are delighted that you enjoyed your recent experience at The Rimrock and we look forward to welcoming you back in the future. Remember to book directly with the hotel to receive the Guaranteed Lowest Rate and take advantage of some terrific savings and member only promotions by becoming a member of Rimrock Royalty. Yours In Hospitality, Rimrock Resort Hotel...

London, United Kingdom
Reviewed February 19, 2016

Stayed at this hotel recently in February. We were originally looking at staying at the fairmont but stayed here as it was cheaper. I have to say you could not tell the difference. The service, style and character of this hotel matches if not excels others. I stayed for 7 nights and not once did I receive bad service. Good...

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Helpful?
Thank Always_1A
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review

We are pleased to hear that you enjoyed your recent experience with us at The Rimrock. We hope we will be able to welcome you back in the future. Remember to book direct to take advantage of our Best Rate Guarantee Program and best in class service and don’t forget take advantage of some terrific savings and member only promotions...

Frensham, United Kingdom
Reviewed February 18, 2016

We really enjoyed our stay at The Rimrock Resort. The hotel is in a great location with a super view of The Rockies from most rooms. We booked a premium room and it was well worth it. If you don't have a car there is a complimentary bus service into Banff town. The staff are all very friendly and the...

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Helpful?
Thank CLADavies
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review

Thank you very much for taking the time to write a review and we are glad that you enjoyed your stay with us. We look forward to welcoming you back to the Rimrock again for another getaway! Don't forget to book directly with the hotel to receive the Guaranteed Lowest Rate and take advantage of some terrific savings and member...

Melbourne, Australia
Reviewed February 17, 2016

What a view, just gorgeous! Banff is such a beautiful town, I would have to say this is my favourite in Canada. The view from our room was exactly the same as what is on the room key, the hotel chocolates etc. Very comfortable beds, extremely spacious rom, I liked the fact they had a bathroom and a powder room...

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Helpful?
Thank Raelene S
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review

We are delighted that you enjoyed your recent experience at The Rimrock as well as our special little town, and we look forward to welcoming you back in the future. Remember to book directly with the hotel to receive the Guaranteed Lowest Rate and take advantage of some terrific savings and member only promotions by becoming a member of Rimrock...

Edmonton
Reviewed February 17, 2016

Very good place to stay. Clean and service was great. The location is also very nice and food was good with great care for my children who have allergies. Been staying there for years and it's still as good as it was the first time.

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Helpful?
Thank Peter K
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review

Thank you very much for taking the time to write a review and we are glad that you and your family enjoyed your stay with us again. We look forward to welcoming you back to the Rimrock again for another family getaway! Don't forget to book directly with the hotel to receive the Guaranteed Lowest Rate and take advantage of...

Calgary
Reviewed February 17, 2016

This was our third stay at the Rimrock. We wanted to spend a weekend in the mountains so we could get two days of skiing in. It was a fun mini vacation away from Calgary. We spent 2 nights Feb 12-13th and had a lovely stay. We had a very comfortable room (two doubles) with a great view. Heated underground...

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Helpful?
Thank Natacha W
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review

We are delighted to hear that you enjoyed your recent experience with us at The Rimrock, and that you chose our location to have your fun mini vacation. Please be ensured that your comments have been passed on to our management team and other departments. We are excited to welcome you back in the future! Remember to book direct to...

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Larkspur Lounge
Larkspur Lounge
Cuisines: Bar, Canadian, Pub
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Rimrock Resort Hotel is a AAA/CAA Four Diamond Hotel located in the heart of the Canadian Rockies and Banff National Park. The Rimrock Resort Hotel offers exceptional views of the Canadian Rockies, fine dining, a luxury spa, along with special accommodation packages to suit your vacation needs. With unmatched style, decor and superb hospitality, the Rimrock Resort Hotel is a very special place to visit for a truly remarkable experience. Enjoy the Canadian Rockies in Rimrock style. You will see the difference! ... more   less 

Additional Information about Rimrock Resort Hotel

Address: 300 Mountain Avenue | Box 1110, Banff, Banff National Park, Alberta T1L 1J2, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range: $161 - $352 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Rimrock Resort Hotel 4*
Number of rooms: 346
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Hotels.com, Priceline, Travelocity, Cheap Tickets, HotelTravel.com, Odigeo and Jetsetter so you can book your Rimrock Resort Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Rimrock Hotel Banff
Rimrock Resort Banff
Banff Rimrock Hotel
Hotel Style:
#1 Business Hotel in Banff
#1 Romantic Hotel in Banff
#2 Top resorts Hotel in Banff
#2 Family Hotel in Banff
#3 Spa Hotel in Banff
#3 Luxury Hotel in Banff
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Questions & Answers

Here's what travelers have asked, with answers from Rimrock Resort Hotel staff and other travelers.
33 questions
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Questions? Get answers from Rimrock Resort Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“You have to pay for parking”
 of 5 bubbles CathyMo, 1 week ago | Read review
“Mountain/Valley view was spectacular”
  • View from room (mountain/valley view)
 of 5 bubbles chasnien, 2 weeks ago | Read review
“Ask for a room with a view. Even a room with a partial view is nice.”
 of 5 bubbles minuit1942, 2 weeks ago | Read review
“Choose a room on a high floor with a mountain view if possible.”
  • View from the hotel lobby
 of 5 bubbles 690djh, 3 weeks ago | Read review
“Ask for an available upgrade when booking but be careful. They may try to slip a $50.00 charge in at the time of check in.”
 of 5 bubbles WestAbCanada, 3 weeks ago | Read review
5 of 5
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