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Rimrock Resort Hotel

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#2 of 32 Hotels in Banff
Certificate of Excellence
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Rimrock Resort Hotel
Rimrock Resort Hotel
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4,082 Reviews from our TripAdvisor Community

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Showing 3,961: English reviews
winnipeg
Level Contributor
91 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed December 9, 2015

The best part of our room was the view! Not because the room was bad, but because the view was spectacular! Didn't get to stay long enough really experience it--unfortunately the pool was closed. I would re-visit.

Helpful?
Thank jlamwpg
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review

Thank you for taking the time to write a review and we are so glad to hear you enjoyed your stay with us. We hope we have another opportunity to have you stay with us again. Don't forget to book directly with the hotel to receive the Guaranteed Lowest Rate and take advantage of some terrific savings and member only... More 

Pismo Beach, California
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed December 9, 2015

Forget peace and tranquility sitting on your deck. They have a loud noise that cycles on and off 24/7 from a roof top mechanical room. Sounds like a muffled jet engine. They could care less and refused to do anything with my room charge. You cannot escape the noise because it permeates the entire property. Stay somewhere else.

Helpful?
2 Thank jamesschlagel
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review

Thank you for taking the time to write a review. We are disappointed to hear that you were unhappy with your stay with us. Our service team has great pride in delivering WOW experiences to our guests, so we are truly disappointed that we were not able to resolves any issues you may have had to your satisfaction. We can... More 

Sherwood Park
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 9, 2015

This is an excellent hotel. The staff are extremely professional and the breakfast at the Primrose was excellent. The hotel gym has more equipment than any other hotel I have been to. The change rooms and pool area are in good condition and were very clean. I would certainly stay here again if I get the chance.

Review collected in partnership with this hotel

Helpful?
1 Thank 162nealb
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review

We are so pleased that you enjoyed your most recent experience with us at The Rimrock. We are pleased that you enjoyed our spa and fitness facilities. We look forward to being able to welcome you back to the Rimrock in the future. Remember to book direct to take advantage of our Best Rate Guarantee Program and best in class... More 

Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed December 8, 2015

Expensive night, but enjoyed as much as we could. Took my niece for a special night away from Calgary. Front desk staff were very friendly and advised of the free bus pass which we used. My 8 year old niece spent hours in the pool so no complaints there. Room service was also expensive and lacked snack options for kids,... More 

Helpful?
1 Thank Shannon M
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review

Thank you for taking the time to write a review and we are so glad to hear you enjoyed your stay with us. We hope we have another opportunity to have you stay with us again. We suggest booking one of Premium or Grandview category rooms, to ensure you get a spectacular view of the Rocky Mountains from your guest... More 

Calgary
1 review
5 of 5 stars Reviewed December 8, 2015

Best Hotel In Banff - situated close to the gondola and Banff Upper Hot Spring! Service is exceptional! Staff are excellent! Views are amazing! Cocktails are divine! Rooms are extremely comfortable! I always take my visitors to Calgary to this wonderful hotel in the Rocky Mountains and I am never disappointed!

Review collected in partnership with this hotel

Helpful?
Thank alisoncK6138ES
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review

Thank you for taking the time to write such a kind review and we are so glad to hear you enjoyed your stay with us. Our service team has great pride in delivering WOW experiences to our guests and it is a pleasure to share your feedback with them. We hope we have another opportunity to have you stay with... More 

Thorhild
1 review
5 of 5 stars Reviewed December 7, 2015

Nice clean hotel which is close to the hot springs and gandula( walking distance. There is bus service right at the front door that takes you into Banff. Scenery is beautiful all around the hotel and staff is very friendly and willing to help

Review collected in partnership with this hotel

Helpful?
Thank I8281ZCdonnab
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review

We are delighted that you enjoyed your most recent experience with us at The Rimrock. We are pleased that you enjoyed our proximity to the Banff Upper Hot Springs and the Banff Gondola. We look forward to being able to welcome you back to the Rimrock in the future. Remember to book direct to take advantage of our Best Rate... More 

Calgary, Canada
Level Contributor
125 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
3 of 5 stars Reviewed December 2, 2015

The Hotel is in a beautiful setting and a few years ago was an awesome experience, unfortunately my recent visit wasn't as good. Check in was terrible, tried to check in at 4pm, when check in is, but was told there weren't rooms available and we didn't actually get to check in until almost 5pm. We had a Christmas function... More 

Helpful?
1 Thank Ronton37
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review

Thank you for taking the time to write a review. We are disappointed to hear that you were not entirely happy with your stay with us. Our service team has great pride in delivering WOW experiences to our guests, so we are truly disappointed that we were not able to resolves any issues you may have had to your satisfaction.... More 

Calgary
1 review
5 of 5 stars Reviewed December 1, 2015

This is an exceptional hotel. All staff were very friendly. The room had such a magnificent view. The Spa was wonderful - and the food great! What a wonderful pre-Christmas rush treat it was! I would highly recommend this hotel to friends and family.

Review collected in partnership with this hotel

Helpful?
Thank Y307AFjoannem
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review

We are so pleased that you have taken the time to write a review and we are so glad that you enjoyed your stay with us. We look forward to welcoming you back to the Rimrock again! Don't forget to book directly with the hotel to receive the Guaranteed Lowest Rate and take advantage of some terrific savings and member... More 

Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 30, 2015 via mobile

I recently stayed here for a work Christmas Party. The room was fantastic however the bathroom toilet did not work turned out the water pressure was turned off. And I don't know if there was supposed to be a bathroom fan or not but it took the shower room a fair bit of time to defog from a shower. And... More 

Helpful?
Thank Adam J
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review

We are delighted to hear that you enjoyed your recent experience with us at The Rimrock. However, we are disappointed to hear that you did experience some confusion from our staff in regards to dining options for breakfast. Our service team has great pride in delivering WOW experiences to our guests, we assure you that your feedback with be shared... More 

UK
Level Contributor
139 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
5 of 5 stars Reviewed November 30, 2015

Not much I can add to other reviews, everything was lovely. All staff very polite and helpful and we felt very comfortable throughout the hotel. Although the hotel is a little out of town the courtesy bus works very well, we used it all the time All in all a lovely stay

Helpful?
Thank jandmoz
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review

We are so pleased to hear that you enjoyed your recent anniversary with us at The Rimrock. Your kind words are very much appreciated by us here at the Rimrock. We look forward to being able to welcome you back to the Rimrock in the future. Remember to book direct to take advantage of our Best Rate Guarantee Program and... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Larkspur Lounge
Larkspur Lounge
Cuisines: Bar, Canadian, Pub
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Rimrock Resort Hotel is a AAA/CAA Four Diamond Hotel located in the heart of the Canadian Rockies and Banff National Park. The Rimrock Resort Hotel offers exceptional views of the Canadian Rockies, fine dining, a luxury spa, along with special accommodation packages to suit your vacation needs. With unmatched style, decor and superb hospitality, the Rimrock Resort Hotel is a very special place to visit for a truly remarkable experience. Enjoy the Canadian Rockies in Rimrock style. You will see the difference! ... more   less 

Additional Information about Rimrock Resort Hotel

Address: 300 Mountain Avenue | Box 1110, Banff, Banff National Park, Alberta T1L 1J2, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range: $165 - $368 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Rimrock Resort Hotel 4*
Number of rooms: 346
Reservation Options:
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Also Known As:
Rimrock Hotel Banff
Rimrock Resort Banff
Banff Rimrock Hotel
Hotel Style:
#1 Romantic Hotel in Banff
#1 Business Hotel in Banff
#2 Spa Hotel in Banff
#2 Luxury Hotel in Banff
#2 Family Hotel in Banff
#2 Top resorts Hotel in Banff
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