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Rimrock Resort Hotel

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#3 of 32 Hotels in Banff
Certificate of Excellence
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Rimrock Resort Hotel
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4,359 Reviews from our TripAdvisor Community

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Showing 4,228: English reviews
Toronto, Canada
Reviewed March 24, 2016

We came here to celebrate our 1st anniversary and I booked the hotel with confidence given an experience I had there 5 years ago. I also gave the management plenty of advance note that we're looking for a great view to celebrate our day. Upon arriving, I knew right away, something was off. We arrive at 7PM on a Monday...

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Helpful?
2Thank Yasmirac
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review

We are sorry to hear your recent experience with us was not of a positive one. Receiving feedback, such as your own, enables us to enhance services as we continue to develop excellent accommodation and dining for our guests. Yours In Hospitality, Rimrock Resort Hotel Management

Colleyville, Texas
Reviewed March 24, 2016

We call the Rimrock Resort our Happy Place and it never disappoints. From the time we arrived the service was outstanding. Everyone from the front desk, bell boys, concierge, room service were the best. No matter what we needed, it was taken care of with a genuine desire to help. Now the room.....We have always paid a little extra for...

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Helpful?
Thank gupjohnson
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review

We are delighted that you enjoyed your most recent experience with us at The Rimrock Our service team has great pride in delivering WOW experiences to our guests and it is a pleasure to share your feedback with them. Remember to book direct to take advantage of our Best Rate Guarantee Program and best in class service! Yours In Hospitality,...

Calgary
Reviewed March 24, 2016

Our family loves to go to the Rimrock Hotel at least once a year to get away from the city and relax. The staff is always extremely friendly and the service is wonderful. The rooms are very clean and the beds are comfortable. Above all, the view of the mountains is spectacular! I love to use the fitness center which...

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Helpful?
Thank 745joanw
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review

We are very pleased that your most recent visit was a positive one. We are looking forward to welcoming you back in 2017! Remember to book direct to take advantage of our Best Rate Guarantee Program and best in class service! Yours In Hospitality, Rimrock Resort Hotel Management

Calgary, Canada
Reviewed March 23, 2016

We have returned to The Rimrock on many occasions generally for conferences. The location is probably the best in Banff. As always, staff were friendly, courteous and helpful. Room met all standards expected for this level of hotel and morning breakfast buffet offered a variety of options. Will definitely be staying again.

Review collected in partnership with this hotel
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Helpful?
Thank Heather A
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review

We are ecstatic that you enjoyed your recent experience at The Rimrock and we look forward to welcoming you back in the future. Remember to book direct to take advantage of our Best Rate Guarantee Program and best in class service! Yours In Hospitality, Rimrock Resort Hotel Management

Toronto, Canada
Reviewed March 23, 2016 via mobile

Here for business meetings but also had some down time to tour Banff. Appears that every room has a great view of the mountains, staff were over the top helpful, polite and very professional. Food was outstanding (ate breakfast, lunch and dinner ) over three days and all were very good. Atmosphere could be described as classy, rustic but not...

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Helpful?
Thank Royfan
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review

We are very pleased that you enjoyed your recent experience at The Rimrock and we look forward to welcoming you back in the future whether it be personal, professional or both! Remember to book direct to take advantage of our Best Rate Guarantee Program and best in class service! Yours In Hospitality, Rimrock Resort Hotel Management

Calgary
Reviewed March 23, 2016

If you have not stayed in this hotel, you may try it next time. Banff Springs usually steals the spotlight, but in the shadow of it is this pearl - Rimrock. What a location, built into mountain/hill it is unusual as min lobby is the top floor and actually most of the rooms are locate at lower levels. This place...

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Helpful?
Thank Waldi12
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review

We are delighted that you enjoyed your recent experience at The Rimrock, and that you feel at home when you are here. That is what we strive for! We look forward to welcoming you back in the future. Remember to book direct to take advantage of our Best Rate Guarantee Program and best in class service! Yours In Hospitality, Rimrock...

Calgary
Reviewed March 22, 2016

I stayed here with my family for a weekend while I attended a conference in the hotel. The family room was great (we have 3 kids) as it was very big and all 3 beds were comfortable. The kids enjoyed the pool. The staff was very friendly to our kids.

Review collected in partnership with this hotel
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Helpful?
Thank 227jamie
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review

We are delighted that you enjoyed your recent experience at The Rimrock and we look forward to welcoming you back in the future. Remember to book direct to take advantage of our Best Rate Guarantee Program and best in class service! Yours In Hospitality, Rimrock Resort Hotel Management

Calgary
Reviewed March 22, 2016

Friendly staff, clean, spacious hotel room, an amazing atmosphere from the moment you walk in. I would highly recommend anyone looking for a comfortable, relaxed atmosphere, to park their suitcase and spend time at this lovely hotel.

Review collected in partnership with this hotel
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Helpful?
Thank I2524VTjanet
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review

We are delighted that you enjoyed your recent experience at The Rimrock and we look forward to welcoming you back in the future. Remember to book direct to take advantage of our Best Rate Guarantee Program and best in class service! Yours In Hospitality, Rimrock Resort Hotel Management

Beaumont
Reviewed March 22, 2016

Friendly, helpful staff. Rooms were very clean and modern. Beautiful hotel and grounds. Dining service was below average, waited way too long between drink/food orders. staff forgot two separate orders in a two nights stay. Spa was not as professional as you would expect for the cost. Banff Springs Spa was much much nicer.

Review collected in partnership with this hotel
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Helpful?
Thank T7416IGthomast
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review

Thank you very much for taking the time to write a review and we are glad that you enjoyed your stay with us. Please be assured your comments have been passed along to management for follow-up. Remember to book direct to take advantage of our Best Rate Guarantee Program and best in class service! Yours In Hospitality, Rimrock Resort Hotel...

Bryan, Texas
Reviewed March 21, 2016 via mobile

The hotel and scenic views - all beautiful . The staff were always so helpful and very attentive . The airline lost our luggage . The concierges were a wonderful resource in pointing us in the right direction for clothing and ski equipment replacements . Our room was very spacious and had a stunning view from a picture window ....

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Helpful?
Thank amycV4481JC
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review

We are ecstatic that you enjoyed your stay with us, and that the concierge team were able to help you when you luggage didn't make it off the plane. We hope to welcome you back again soon (luggage included) Remember to book direct to take advantage of our Best Rate Guarantee Program and best in class service! Yours In Hospitality,...

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Larkspur Lounge
Larkspur Lounge
Cuisines: Bar, Pub, Canadian
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Rimrock Resort Hotel is a AAA/CAA Four Diamond Hotel located in the heart of the Canadian Rockies and Banff National Park. The Rimrock Resort Hotel offers exceptional views of the Canadian Rockies, fine dining, a luxury spa, along with special accommodation packages to suit your vacation needs. With unmatched style, decor and superb hospitality, the Rimrock Resort Hotel is a very special place to visit for a truly remarkable experience. Enjoy the Canadian Rockies in Rimrock style. You will see the difference! ... more   less 

Additional Information about Rimrock Resort Hotel

Address: 300 Mountain Avenue | Box 1110, Banff, Banff National Park, Alberta T1L 1J2, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range: $167 - $377 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Rimrock Resort Hotel 4*
Number of rooms: 346
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Travelocity, Hotels.com, Cheap Tickets and Jetsetter so you can book your Rimrock Resort Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Rimrock Hotel Banff
Rimrock Resort Banff
Banff Rimrock Hotel
Hotel Style:
#1 Business Hotel in Banff
#1 Romantic Hotel in Banff
#2 Family Hotel in Banff
#2 Top resorts Hotel in Banff
#3 Luxury Hotel in Banff
#3 Spa Hotel in Banff
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Questions & Answers

Here's what travelers have asked, with answers from Rimrock Resort Hotel staff and other travelers.
34 questions
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Questions? Get answers from Rimrock Resort Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Grand view rooms had stunning views”
 of 5 bubbles KJen36, 5 days ago | Read review
“We had premium with nice view room 957”
 of 5 bubbles Sonja64Sydney, 1 week ago | Read review
“Not recommended, you don't get what you pay for.”
 of 5 bubbles julie1152017, 1 week ago | Read review
“We chose a room that faces the mountain as well as the extensive play area outside.”
 of 5 bubbles 446ES, 2 weeks ago | Read review
“We had a level 5 side mountain veiw”
 of 5 bubbles 280alisonm, 2 weeks ago | Read review
5 of 5
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