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Rimrock Resort Hotel

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#3 of 32 Hotels in Banff
Certificate of Excellence
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Rimrock Resort Hotel
Rimrock Resort Hotel
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4,269 Reviews from our TripAdvisor Community

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Showing 4,139: English reviews
Calgary
Reviewed March 8, 2016

We were at the Rimrock as part of a conference. The whole experience was amazing from making the reservation to our departure. The hotel staff are amazing and went the extra mile in everything we asked for. Loved it.

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Helpful?
Thank Karen B
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review

We are delighted that you enjoyed your most recent experience with us at The Rimrock Our service team has great pride in delivering WOW experiences to our guests and it is a pleasure to share your feedback with them. We look forward to welcoming you back in the future. Remember to book direct to take advantage of our Best Rate...

Brisbane, Australia
Reviewed March 6, 2016

Loved every single minute of our stay. Highest possible recommendation. Everything was accessible and easy and staff brilliant. Loved the pool and spa, though gym equipment could be updated. Atmosphere in dining rooms was excellent. Would come back again in a heart beat.

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Helpful?
Thank 437lisa
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review

We are ecstatic to hear that you enjoyed your recent experience with us at The Rimrock, and we genuinely appreciate you taking the time to write such a kind review. Our service team has great pride in delivering WOW experiences to our guests, so receiving feedback like yours is truly rewarding. We look forward to welcoming you back in the...

Winnipeg
Reviewed March 5, 2016 via mobile

We booked the Rimrock Resort for my birthday retreat (stayed late February - early March). I thought we already had a our loyalty membership but didn't...I have it for next year! ;) When you approach the Rimrock, the guy at the front (in top hat) will ask for your keys while you're checking in. You can also opt for valet...

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2Thank Queenlisab
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review

• We are delighted to hear that you enjoyed your recent experience with us at The Rimrock. Please be ensured that your comments have been passed on to our management team for follow up. We hope to be able to welcome you back in the future. Remember to book direct to take advantage of our Best Rate Guarantee Program and...

San Jose, California
Reviewed March 5, 2016 via mobile

I along with my friends stayed in this hotel for two nights. First thing you will notice about this place even before entering the hotel is the location. Location is beautifully located and just at the walkable distance you have upper hot springs. Their five diamond restaurant 'Eden' is just marvelous. Before dining in there, just be aware that it's...

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Helpful?
Thank Vikas B
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review

We are delighted that you enjoyed your recent experience at The Rimrock and we look forward to welcoming you back in the future. Remember to book directly with the hotel to receive the Guaranteed Lowest Rate and take advantage of some terrific savings and member only promotions by becoming a member of Rimrock Royalty. Yours In Hospitality, Rimrock Resort Hotel...

Edmonton, Canada
Reviewed March 4, 2016

Fantastic place and resort very friendly close to hot pool nice spa and swimming pool excellent restaurant and lounge areas staff very friendly rooms Very nice views nice location and bus services into Banff town side

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Helpful?
Thank anne v
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review

We are delighted that you enjoyed your recent experience at The Rimrock and we look forward to welcoming you back in the future. Remember to book directly with the hotel to receive the Guaranteed Lowest Rate and take advantage of some terrific savings and member only promotions by becoming a member of Rimrock Royalty. Yours In Hospitality, Rimrock Resort Hotel...

Mexico City, Mexico
Reviewed March 4, 2016 via mobile

My husband and I stayed at the Rimrock late February. It was a great experience. The hotel is beautiful with great views toward the Rockies. Service was the best I have encountered in my years of travel, especially the concierge - Bob - who was always happy to provide advice on restaurants, where to get the beast ski rental, lifts,...

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Helpful?
Thank MuraMihailescu
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review

We are delighted that you enjoyed your recent experience at The Rimrock and we look forward to welcoming you back in the future. Remember to book directly with the hotel to receive the Guaranteed Lowest Rate and take advantage of some terrific savings and member only promotions by becoming a member of Rimrock Royalty. Yours In Hospitality, Rimrock Resort Hotel...

Memphis, TN
Reviewed March 4, 2016

I recently stayed a week at the Rimrock. Without exception everything was done well and possibly the nicest service i have had at any hotel in the world. Friendly without being too much so. Could not have had a better experience.

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Thank RRRinMemphis
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review

Thank you very much for taking the time to write a review and we are glad that you enjoyed your stay with us. We look forward to welcoming you back to the Rimrock. Don't forget to book directly with the hotel to receive the Guaranteed Lowest Rate and take advantage of some terrific savings and member only promotions by becoming...

Reviewed March 4, 2016

A beautiful room with a view, excellent service within the hotel and shuttle service, and an ambience to remember made for an unforgettable stay. The Rimrock Resort Hotel truly reaches above and beyond to create a wonderful atmosphere and comfortability for their guests. My partner and I enjoyed delicious craft cocktails in the lounge, listening to a talented pianist, while...

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Helpful?
Thank dkost593
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review

Thank you very much for taking the time to write a review and we are glad that you enjoyed your stay with us. We look forward to welcoming you back to the Rimrock. Don't forget to book directly with the hotel to receive the Guaranteed Lowest Rate and take advantage of some terrific savings and member only promotions by becoming...

Chesapeake
Reviewed March 4, 2016

Rimrock offers a fantastic view. The resort is four star without being snobbish. The rooms offer pleasant surroundings and very comfortable beds. We have eaten at the Primrose and the Larkspur and would recommend both. Service is professional, helpful, and friendly. Have stayed here several times and hope to be able to stay again.

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Helpful?
Thank karenkF1658ZN
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review

We are pleased to hear that you enjoyed your recent experience with us at The Rimrock. Our service team has great pride in delivering WOW experiences to our guests and it is a pleasure to share your feedback with them. We hope we will be able to welcome you back in the future. Remember to book direct to take advantage...

Red Deer, Canada
Reviewed March 2, 2016

The Rimrocks web site lists some good value , midweek specials. But you cant book them on line unless they have fixed the issue. Overall we enjoyed our stay. $15 is a bit pricey for a martini, but the salted caramel martini was very good. Annoying to have to pay for parking, feels like you are being nickled and dime!...

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Helpful?
Thank ccmr4
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review

We are delighted to hear that you enjoyed your recent experience with us at The Rimrock. Please be ensured that your comments have been passed on to our management team for follow up. We hope to be able to welcome you back in the future. Remember to book direct to take advantage of our Best Rate Guarantee Program and best...

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Larkspur Lounge
Larkspur Lounge
Cuisines: Bar, Canadian, Pub
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Rimrock Resort Hotel is a AAA/CAA Four Diamond Hotel located in the heart of the Canadian Rockies and Banff National Park. The Rimrock Resort Hotel offers exceptional views of the Canadian Rockies, fine dining, a luxury spa, along with special accommodation packages to suit your vacation needs. With unmatched style, decor and superb hospitality, the Rimrock Resort Hotel is a very special place to visit for a truly remarkable experience. Enjoy the Canadian Rockies in Rimrock style. You will see the difference! ... more   less 

Additional Information about Rimrock Resort Hotel

Address: 300 Mountain Avenue | Box 1110, Banff, Banff National Park, Alberta T1L 1J2, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range: $161 - $351 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Rimrock Resort Hotel 4*
Number of rooms: 346
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Hotels.com, Odigeo, Travelocity, Cheap Tickets, Priceline and Jetsetter so you can book your Rimrock Resort Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Rimrock Hotel Banff
Rimrock Resort Banff
Banff Rimrock Hotel
Hotel Style:
#1 Romantic Hotel in Banff
#1 Business Hotel in Banff
#2 Top resorts Hotel in Banff
#2 Family Hotel in Banff
#3 Spa Hotel in Banff
#3 Luxury Hotel in Banff
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Questions & Answers

Here's what travelers have asked, with answers from Rimrock Resort Hotel staff and other travelers.
33 questions
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Questions? Get answers from Rimrock Resort Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“You have to pay for parking”
 of 5 bubbles CathyMo, 6 days ago | Read review
“Mountain/Valley view was spectacular”
  • View from room (mountain/valley view)
 of 5 bubbles chasnien, 2 weeks ago | Read review
“Ask for a room with a view. Even a room with a partial view is nice.”
 of 5 bubbles minuit1942, 2 weeks ago | Read review
“Choose a room on a high floor with a mountain view if possible.”
  • View from the hotel lobby
 of 5 bubbles 690djh, 3 weeks ago | Read review
“Ask for an available upgrade when booking but be careful. They may try to slip a $50.00 charge in at the time of check in.”
 of 5 bubbles WestAbCanada, 3 weeks ago | Read review
5 of 5
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