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Rimrock Resort Hotel

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#3 of 32 Hotels in Banff
Certificate of Excellence
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1 room 2 adults 0 children
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Rimrock Resort Hotel
Rimrock Resort Hotel
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4,514 Reviews from our TripAdvisor Community

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Showing 4,380: English reviews
Calgary
Reviewed June 7, 2016

Very friendly staff and a nice building in a beautiful setting. Our room had many flaws, particularly with the bathroom: chipped tub, loose faucet, broken door handle and lock, fixtures set at funny angles, and tattered robes. The furnishings are nice and the room was clean but there were too many things wrong for this to be considered good value....

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Helpful?
Thank Darryl B
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review

Thank you for taking the opportunity to share your experience after your recent stay at The Rimrock. We are disappointed to hear that you did not enjoy your hotel room. Our service team takes great pride in delivering a WOW experience to all of our guests and we wish you would have brought your concerns to our attention during your...

Morinville
Reviewed June 6, 2016

over all the service I received was great the staff very accommodating. the room I stayed in was great. The view from my window was exceptional. The best thing I liked was the friendliness of the doorman on duty Tuesday evening at check-in.

Review collected in partnership with this hotel
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Helpful?
Thank 457rubina
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review

We are pleased to hear that you enjoyed your recent experience with us at The Rimrock. Our service team has great pride in delivering WOW experiences to our guests and it is a pleasure to share your feedback with them. We hope we will be able to welcome you back in the future. Yours In Hospitality, Rimrock Resort Hotel Management

St Albert
Reviewed June 6, 2016

Staff and views are wonderful, but I wish there was a budget friendly family restaurant at the hotel as it is far from downtown when you have kids. The fridge in the room is very small. The free bus pass is great but when kids need to eat they need to eat. Small gift shop is way overpriced.

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Helpful?
Thank 726donk
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review

We are delighted that you enjoyed your recent experience at The Rimrock and we look forward to welcoming you back in the future. Remember to book directly with the hotel to receive the Guaranteed Lowest Rate and take advantage of some terrific savings and member only promotions by becoming a member of Rimrock Royalty. Yours In Hospitality, Rimrock Resort Hotel...

Edinburgh, United Kingdom
Reviewed June 5, 2016

This is a wonderfully situated hotel. We had a beautiful room on the 7th floor with views right across Banff and down Bow Valley. The room was large with a lovely seating area in the triangular shaped window. The hotel provides free bus passes so using public transport down to the town is really easy especially as the bus pulls...

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Helpful?
Thank sharonmgray
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review

We are delighted to hear that you enjoyed your recent experience with us at The Rimrock, and that you were pleased with your room. We hope to be able to welcome you back in the future. Remember to book direct to take advantage of our Best Rate Guarantee Program and best in class service and don’t forget take advantage of...

Buckingham, United Kingdom
Reviewed June 5, 2016 via mobile

We stayed two nights after travelling from Vancouver on the Rocky Mountaineer. We were 'wowed' by the view from our room and everything was clean, spacious and comfortable. We enjoyed exploring nearby Banff, the walk to the Bow Falls was beautiful.

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Helpful?
Thank Andyjanewinslow
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review

Thank you very much for taking the time to write a review and we are glad that you enjoyed your stay with us. We are also pleased that you were able to take advantage of some of the local trails we have up here on Sulphur Mountain! Don't forget to book directly with the hotel to receive the Guaranteed Lowest...

Reviewed June 5, 2016

We had got a standard room and were happy with the obstructed view. In case You are deciding on staying here for a special occasion, definitely suggest booking a room with view. Standard rooms are located on lower floors.

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Helpful?
Thank Divya S
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review

We are delighted that you enjoyed your recent experience at The Rimrock and we look forward to welcoming you back in the future. Remember to book directly with the hotel to receive the Guaranteed Lowest Rate and take advantage of some terrific savings and member only promotions by becoming a member of Rimrock Royalty. Yours In Hospitality, Rimrock Resort Hotel...

St Albert
Reviewed June 3, 2016

A great location with a spectacular view. The service was excellent, starting from the moment you drive up to the front door. The view from our room was categorized as partially obstructed yet still had a magnificent view of the mountains across the valley.

Review collected in partnership with this hotel
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Helpful?
Thank M447HWdonb
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review

Thank you very much for taking the time to write a review and we are glad that you enjoyed your stay with us. We look forward to welcoming you back to the Rimrock again for another relaxing, restoring getaway! Yours In Hospitality, Rimrock Resort Hotel Management

Edmonton, Alberta
Reviewed June 3, 2016

From the time we checked into our oversized room with a balcony and a gorgeous view of the valley and mountains, we felt at home. The room were extremely clean, beds comfortable and the location was perfect, being less than 10 minutes walk away from the hot springs. There was a free shuttle into Banff that we took advantage of...

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Helpful?
Thank travelismygame2016
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review

We are delighted that you enjoyed your recent experience at The Rimrock and we look forward to welcoming you back in the future. Remember to book directly with the hotel to receive the Guaranteed Lowest Rate and take advantage of some terrific savings and member only promotions by becoming a member of Rimrock Royalty. Yours In Hospitality, Rimrock Resort Hotel...

Saskatoon, Canada
Reviewed June 3, 2016

Our family travelled to Banff in May 2016 and stayed 2 days at the Rimrock. We were treated to a upgraded suite which thrilled us all and the view was spectacular!! The customer service was AMAZING and the recommendations by the staff were greatly appreciated. Bus shuttle was very convenient and free bus passes were a bonus. We have already...

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2Thank nicholsonclan2016
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review

We are so pleased that you had a good time while staying at The Rimrock Resort and that you took the time to share your experience. We also genuinely appreciate the recommendations to your friend. Our service team has great pride in delivering WOW experiences to our guests and it will be a pleasure to share your feedback with them....

Calgary, Canada
Reviewed June 3, 2016

My wife and I spent 2 nights in the Rimrock Hotel for a conference. We never saw even an average example of customer service. All the employees we encountered had a quick smile and a greeting. The meals were good for the meetings we attended, never ate at any of the restaurants. Prices for some if the incidentals are quite...

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Thank C-lazy-S
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review

We truly appreciate you taking the time to write a review. We are very pleased that you enjoyed your stay with us, and that your conference was a success. We look forward to seeing you again, Yours In Hospitality, The Rimrock Resort Hotel Management

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Larkspur Lounge
Larkspur Lounge
Cuisines: Bar, Pub, Canadian
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Rimrock Resort Hotel is a AAA/CAA Four Diamond Hotel located in the heart of the Canadian Rockies and Banff National Park. The Rimrock Resort Hotel offers exceptional views of the Canadian Rockies, fine dining, a luxury spa, along with special accommodation packages to suit your vacation needs. With unmatched style, decor and superb hospitality, the Rimrock Resort Hotel is a very special place to visit for a truly remarkable experience. Enjoy the Canadian Rockies in Rimrock style. You will see the difference! ... more   less 

Additional Information about Rimrock Resort Hotel

Address: 300 Mountain Avenue | Box 1110, Banff, Banff National Park, Alberta T1L 1J2, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range: $153 - $398 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Rimrock Resort Hotel 4*
Number of rooms: 346
Reservation Options:
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Also Known As:
Rimrock Hotel Banff
Rimrock Resort Banff
Banff Rimrock Hotel
Hotel Style:
#1 Business Hotel in Banff
#1 Romantic Hotel in Banff
#2 Top resorts Hotel in Banff
#2 Family Hotel in Banff
#3 Luxury Hotel in Banff
#3 Spa Hotel in Banff
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Questions & Answers

Here's what travelers have asked, with answers from Rimrock Resort Hotel staff and other travelers.
38 questions
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Questions? Get answers from Rimrock Resort Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for rooms with valley or mountain views (not facing the road)”
 of 5 bubbles Roatangrl, 4 days ago | Read review
“Get a view of Bow Valley with the mountains and wild life ! Awesome!!!!!”
 of 5 bubbles 660bernadettek, 5 days ago | Read review
“Request a room with a mountain view, it is worth the extra few dollars!”
 of 5 bubbles LesleyMC14, 5 days ago | Read review
“Inquire about boiler/heater noise rooms before booking.”
 of 5 bubbles HKVC, 1 week ago | Read review
“Stay somewhere else”
 of 5 bubbles ndauberman, 2 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question