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Rimrock Resort Hotel

300 Mountain Avenue Box 1110, Banff, Banff National Park, Alberta T1L 1J2 Canada
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (1937)
Panoramas (16)
Room & Suite (1005)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 07/05/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Rimrock Resort Hotel
Updated 07/05/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#5 of 32 hotels in Banff
Travelers' Choice
The Rimrock Resort Hotel is a AAA/CAA Four Diamond Hotel located in the heart of the Canadian Rockies and Banff National Park. The Rimrock Resort Hotel offers exceptional views of the Canadian Rockies, fine dining, a luxury spa, along with special accommodation packages to suit your vacation needs. With unmatched style, decor and superb hospitality, the Rimrock Resort Hotel is a very special place to visit for a truly remarkable experience. Enjoy the Canadian Rockies in Rimrock style. You will see the difference!
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Full view
Property amenities
Parking garage
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Hot tub
Pool / beach towels
Pool with view
Indoor pool
Heated pool
Fitness / spa locker rooms
Breakfast available
Breakfast buffet
Pets Allowed ( Dog / Pet Friendly )
Free shuttle or taxi services
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Facial treatments
Foot massage
Full body massage
Head massage
24-hour security
Baggage storage
Non-smoking hotel
ATM on site
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Private balcony
Room service
Flatscreen TV
On-demand movies
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Family rooms
Good to know
Great View
Languages Spoken
6,546Reviews72Q+A100Room tips
Traveler rating
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Popular mentions
AlbertaChristiegirl wrote a review Nov 2020
Calgary, Canada1,953 contributions1,019 helpful votes
My husband and I stayed 2 nights at Rimrock to celebrate our wedding anniversary. A quick drive from Calgary, the hotel is located up the hill from town, close proximity to the Banff Hot Springs & Sulphur Mountain Gondola. The Rimrock provides guests with bus tickets to use during your stay so you can leave your vehicle parked in the warmth of the underground parking. The Roam bus runs every 45 minutes & conveniently picks you up right at the entrance to the hotel. There are several stops in town that have an electronic indicator when the next bus will arrive (real time) as well the hotel will give you a schedule. There are hiking trails right outside the property, so we took advantage of the nice weather to go down past the Banff Springs Hotel to the Bow River Falls trail, which leads you to downtown Banff. It's also a short walk to the springs & gondola, which is convenient when they are open. The hotel has many changes in place since our last visit, due to the pandemic. These include shields at the front desk, place markers on the floor to indicate physical distancing, removal of some snacks in the cafe, limited hours of restaurants & spa, as well as the closure of the pool/hot tub facilities. While we were very disappointed about the closure of the pool/hot tub, I will not reduce my rating of the property because of government restrictions that have been put in place - it's still a beautiful property & the staff are friendly & helpful. A this time, masks are required everywhere (indoors & outside) in Banff, unless you are eating/drinking. We received a nice bakery item & card from the general manager Trevor Long (thanks!) for our anniversary, that was a nice touch. Breakfast at the Primrose was included in our stay - it was absolutely delicious and always includes a fantastic view from your table at the window! Dinner at the Larspur Lounge was really good & we took advantage as well of the happy hour pricing. Our room was comfortable and quiet as always & room service is also available. We will continue to return to Rimrock Resort Hotel - in fact we'll be back in January!
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Date of stay: November 2020
Room Tip: worth spending the extra money for a room with a view
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Bob N wrote a review Nov 2020
Calgary, Canada126 contributions60 helpful votes
A first timer. A beautiful setting. Soo quiet and natural. It shows the best of Banff. Went for a room with a view and definitely was not disappointed. Room very clean. Great covid-19 protocols. Room service is great. Enjoyed our Primrose restaurant breakfast and can confirm eggs benedict was to die for. All the staff super friendly. Coffee bar awesome. Only learning was leaving on-line dinner reservations to day before not a good idea.
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Date of stay: November 2020Trip type: Traveled as a couple
84seantb84 wrote a review Nov 2020
Calgary, Canada2 contributions
Hi there. We stayed overnight and went for food and drinks in Divas lounge around 730pm Nov 14. Obviously with all the new Covid regulations the servers are working extra hard, whilst wearing their masks and smiling with their eyes :) one server in particular, Jocelyn, was very friendly but also working her tail off! I could see she was being run off her feet, being hostess, taking orders, running out orders, running back dirty dishes and of course sanitizing any space vacated for the next patron. She definitely looked like she needed extra help. I just wanted to say she was going above and beyond and needs a pat on the back for working so darn hard, and I hope this was just a one off because otherwise that lounge needs additional assistance. Thanks again Jocelyn. From Amber & Sean Boudreau room 432.
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Date of stay: November 2020Trip type: Traveled as a couple
949Kelly wrote a review Nov 2020
Calgary, Canada5 contributions4 helpful votes
We were celebrating a special birthday for our family of 8, and were limited in restaurant options in Banff due to Covid health restrictions. But thanks to the events staff at the Rimrock, we had the best dinner I could imagine. We had a private room overlooking the mountains, everyone got exactly what they wanted ordering from the restaurant menu, and the service, food and wine was really spectacular. Sandesh and his team were truly great, and so welcoming. The kids loved that they could go play in a corner while the (tired) grownups actually got to enjoy the meal!
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Date of stay: October 2020Trip type: Traveled with family
Response from Rimrock Management, Other at Rimrock Resort Hotel
Responded 2 weeks ago
We are so happy to hear that your birthday celebrations worked out. We know that the new restrictions can be challenging in planning and when we can, we are delighted to find a solution that works for you ~ our guest ~ while still maintaining the restrictions, guidelines and policies set out to keep each and every one of us safe. We hope that you will be able to join us in the future for more celebrations! In Hospitality, Rimrock Resort Hotel Management Team
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Roselle M wrote a review Oct 2020
10 contributions
Celebrated my 4 year old’s birthday here. The Primrose Restaurant inside the hotel is exquisite. Buffet still on but staff is serving the food. A la carte also available. Cafes and lounge area are open. Food is absolutely delicious. Covid protocol is very strict. Staff is constantly disinfecting surfaces. Mask is a must. Social distancing inside. The hotel is absolutely beautiful and the view from our windows is breathtaking. The paintings in the hallways are added touch. Service is amazing. You need to schedule to use the swimming pool. Overall experience is wonderful, my picky kids are enjoying the food and the ambiance.
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Date of stay: October 2020Trip type: Traveled with family
Response from Rimrock Management, Other at Rimrock Resort Hotel
Responded 2 weeks ago
Happy Birthday to such a special 4-year-old! We are delighted to learn that all of you had such a wonderful stay and experience and we look forward to celebrating so many more big milestones with you! In Hospitality, Rimrock Resort Hotel Management Team
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$166 - $459 (Based on Average Rates for a Standard Room)
rimrock hotel banff, rimrock resort banff, banff rimrock hotel
CanadaAlbertaCanadian RockiesBanff National ParkBanff
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Frequently Asked Questions about Rimrock Resort Hotel
Which popular attractions are close to Rimrock Resort Hotel?
Nearby attractions include Sulphur Mountain (0.9 miles), Eureka Banff Escape Room Adventures (1.9 miles), and Tunnel Mountain Trail (1.8 miles).
What are some of the property amenities at Rimrock Resort Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Rimrock Resort Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Rimrock Resort Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Rimrock Resort Hotel?
Yes, a parking garage and secured parking are available to guests.
What are some restaurants close to Rimrock Resort Hotel?
Conveniently located restaurants include Sky Bistro, Farm and Fire, and Grapes.
Are there opportunities to exercise at Rimrock Resort Hotel?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at Rimrock Resort Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Rimrock Resort Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Rimrock Resort Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Rimrock Resort Hotel?
Many travelers enjoy visiting Cave and Basin National Historic Site (1.8 miles).