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Rimrock Resort Hotel

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#2 of 32 Hotels in Banff
Certificate of Excellence
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Rimrock Resort Hotel
Rimrock Resort Hotel
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3,964 Reviews from our TripAdvisor Community

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Showing 3,849: English reviews
Medicine Hat, Canada
Level Contributor
50 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed yesterday NEW

Upon arriving at The Rimrock Resort Hotel, the welcome we received was a warm one. The hotel provided parking with valet service that was included with our room. They also provided free public transit passes for each family member. The complimentary bus service was great to head down to Banff Avenue as parking is very limited in the townsite. We... More 

Helpful?
Thank Lisa9353
Frankfort, Illinois
Level Contributor
117 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

What a nice place, modern with mountain views. My recommendation is to try and obtain a room above the tree top. Say the 5th floor up. While we had a few issues in our room, the hotel staff was quickly to rectify them to our satisfaction . I commend them for that. We ate at several of the restaurants within... More 

Helpful?
Thank gavinssidekick
Palm Springs, CA
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

We selected two hotels to stay at in Banff: the Fairmont Banff Springs and the Rimrock. The Fairmont was crowded and had the feel of Disneyland. They also made several mistakes that I won't go into, but suffice it to say that management tried their hardest to make up for it. Alas, it was not a pleasant stay. The 1888... More 

Helpful?
1 Thank LemurLand
Mundelein
Level Contributor
83 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

Hotel is not 5 star but is very nice in my judgement. Rooms are well appointed, good beds and service staff is excellent. Rooms are large with 2 comfortable lounge chairs. Free coffee and free wifi included. Hotel is about 8 minutes from downtown but they give you free local bus service that run frequently. Nice free workout facility and... More 

Helpful?
Thank Allen W
Saint Thomas, Canada
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

The Rimrock is a beautiful place to stay and is in a great location. We went on our honeymoon and were treated very well. The staff were all very helpful and the service we experienced was always good. One thing that I would have liked to see would have been a little bit of updating in the rooms. You could... More 

Helpful?
Thank HickChick006
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review

We are delighted that your recent stay was a success. Please be assured that your comments have been passed along to our engineering department for follow up. We look forward to your next trip to Banff! Yours In Hospitality, Rimrock Resort Hotel Management More 

Thornhill
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

Cannot beat the location for view and accessibility to the gondola and upper hot springs. Super expensive. Really insulted by the coffee shop selling a cup of cornflakes cereal for $8. That's outrageous

Review collected in partnership with this hotel

Helpful?
Thank Joel_Lied
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review

Thank you very much for taking the time to review your recent stay. We are glad that you enjoyed your time here and look forward to seeing you again! Yours In Hospitality, Rimrock Resort Hotel Management More 

London, United Kingdom
Level Contributor
159 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This was the most expensive hotel we stayed in in Canada (Banff prices. London prices!). There is much about this hotel that is positive – the setting, the views, the service, etc. However, it’s the small things that annoy and let them down. The windows in the executive room which afford the most spectacular views are actually cut-off by the... More 

Helpful?
2 Thank Michael M
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review

We are sorry to hear your recent experience with us was not of a positive one. Receiving feedback, such as your own, enables us to enhance services as we continue to develop excellent accommodation and dining for our guests. Yours In Hospitality, Rimrock Resort Hotel Management More 

Glasgow, United Kingdom
Level Contributor
211 reviews
118 hotel reviews
common_n_hotel_reviews_1bd8 137 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Stayed here for our final night in Banff and wished we had booked the bed and breakfast place we had stayed at previously which was much nicer. Check in staff efficient but not friendly. Had booked a balcony room for views. What a disappointment. Room on level 4, no view as such, looked over trees in the grounds which blocked... More 

Helpful?
2 Thank ScotlandTravel-lover
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review

We are sorry to hear your recent experience with us was not of a positive one. Receiving feedback, such as your own, enables us to enhance services as we continue to develop excellent accommodation and dining for our guests. Yours In Hospitality, Rimrock Resort Hotel Management More 

Level Contributor
32 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed here a couple of times, beautiful hotel, beautiful views. It's expensive, but it's definitely worth it. Along with the Banff Springs, it's the class of the park. Rimrock can be (marginally) more affordable than the Banff Springs and less full of tourists wandering around.

Helpful?
Thank Andrew F
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review

Dear Andrew F, Thank you for your review, we are pleased you enjoyed your recent stay and we genuinely appreciate your loyalty! We look forward to the next time you are in Banff! Yours In Hospitality, Rimrock Resort Hotel Management More 

Durham, United Kingdom
Level Contributor
50 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

We stayed here for 3 nights this month. The location of Rimrock is good; it's next to the gondola and hot springs, about a 5 minute drive from Banff town. You receive complimentary passes for the shuttle bus to and from town for the duration of your stay, so there's no need to take the car if you'd prefer not... More 

Helpful?
2 Thank Letmetravel!
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review

Thank you for your feedback, please be assured your comments have been passed onto our management team for follow up. Yours In Hospitality, Rimrock Resort Hotel Management More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Larkspur Lounge
Larkspur Lounge
Cuisines: Bar, Canadian, Pub
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Rimrock Resort Hotel is a AAA/CAA Four Diamond Hotel located in the heart of the Canadian Rockies and Banff National Park. The Rimrock Resort Hotel offers exceptional views of the Canadian Rockies, fine dining, a luxury spa, along with special accommodation packages to suit your vacation needs. With unmatched style, decor and superb hospitality, the Rimrock Resort Hotel is a very special place to visit for a truly remarkable experience. Enjoy the Canadian Rockies in Rimrock style. You will see the difference! ... more   less 

Additional Information about Rimrock Resort Hotel

Address: 300 Mountain Avenue | Box 1110, Banff, Banff National Park, Alberta T1L 1J2, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range: $170 - $414 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Rimrock Resort Hotel 4*
Number of rooms: 346
Reservation Options:
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Also Known As:
Rimrock Hotel Banff
Rimrock Resort Banff
Banff Rimrock Hotel
Hotel Style:
#1 Romantic Hotel in Banff
#1 Business Hotel in Banff
#2 Family Hotel in Banff
#2 Top resorts Hotel in Banff
#2 Luxury Hotel in Banff
#2 Spa Hotel in Banff
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