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Sunshine Mountain Lodge

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#9 of 32 Hotels in Banff
Certificate of Excellence
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Sunshine Mountain Lodge
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521 Reviews from our TripAdvisor Community

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There are newer reviews for Sunshine Mountain Lodge
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Showing 520: English reviews
Edmonton, Canada
1 review
4 of 5 stars Reviewed April 29, 2016

I have skiied Sunshine many times but have never stayed on site. A couple of buddies and myself stayed one night and it was good. Nice rooms (clean), nice restaurant. Food is good A bit expensive though, Out door hot tub is big enough

Review collected in partnership with this hotel

Helpful?
Thank louist187
Calgary, Canada
1 review
2 of 5 stars Reviewed April 27, 2016

Quite expensive for a hotel that needs a bit of TLC. Bathroom drain was blocked. Shower curtain was dirty. Matress cover had blood on. Hot tub had carpet to come out onto which was dirty. I loved the fact we could stay by the hill, but you're definitely paying a premium for that as the hotel is not up to... More 

Review collected in partnership with this hotel

Helpful?
Thank Viccy G
Mark B, General Manager at Sunshine Mountain Lodge, responded to this review

Thank you for choosing to stay with us at the Sunshine Mountain Lodge and for providing us with this review, Viccy. Thank you for providing your comments about improvements needed in our hotel. What is concerning to me is your experience with our team members. Please know that I will be following up to remind all staff that our service... More 

Calgary, Alberta
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed April 26, 2016

You can't beat the location and they have a great hot tub but service is bare bones at best. The rooms are ok but a bit tired. I don't believe house keeping owns a vacuum. The food and service in the restaurant was absolutly brutal.

Review collected in partnership with this hotel

Helpful?
Thank 464james
Mark B, General Manager at Sunshine Mountain Lodge, responded to this review

Thanks very much for taking the time to write this review, James. I must apologize on behalf of all the team members at the Sunshine Mountain Lodge as your comments are not at all a reflection of the experience we wish to offer our guests. I will be in touch so we may review your stay and see how we... More 

Edmonton, Canada
1 review
4 of 5 stars Reviewed April 26, 2016

I really enjoyed staying on the hill. Sunshine is a great mountain. It is nice to look out the balcony at the mountain view. The rooms are nice and clean. The bed was comfortable. The blinds don't totally shut out the light, so if you have too many pops at MAD TRAPPERS, maybe bring an eyemask if you want to... More 

Review collected in partnership with this hotel

Helpful?
Thank 887brucee
Calgary
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 26, 2016

We have been in Calgary for 16 years, ski regularly and have always wanted to stay at the Sunshine Lodge. We finally booked with some friends in two 'water fall view' rooms. These are super small rooms but well designed. If you have kids I highly recommend the bigger rooms, if it is just two of you, these would probably... More 

Review collected in partnership with this hotel

Helpful?
1 Thank Chris M
Cozumel, Mexico
1 review
5 of 5 stars Reviewed April 25, 2016

rooms, food and ski facilites all excellent! Staff very friendly and accomodating! Would come again. Some refurbishing of common areas required and staff sometimes a bit lax but perhaps due to end of the season.

Review collected in partnership with this hotel

Helpful?
Thank maureen m
Winnipeg, Canada
1 review
4 of 5 stars Reviewed April 25, 2016

Beautiful property. Everything as described. Other than room keys becoming demagitized 3 times in 2 days, and no information on how to check out/no Do Not Disturb sign to put out... I couldn't possibly say anything bad. Stayed in a loft room. Amazing views, 15ish foot high windows to the resort and mountains, 2 bathrooms, amazing!

Review collected in partnership with this hotel

Helpful?
Thank Kristy D
Mark B, General Manager at Sunshine Mountain Lodge, responded to this review

Thank you for taking the time to write this review, Kristy! The Sunshine Mountain Lodge is in a unique location and I am happy to hear that you enjoyed the ski-in, ski-out experience. We hope to see you again soon. Best regards, Mark Bell Sunshine Mountain Lodge More 

Edmonton, Canada
1 review
5 of 5 stars Reviewed April 24, 2016

There's nothing like waking up on the mountain, watching the spring sunrise and anticipating the amazing ski day ahead. The room was modern, clean and with full amenities. The Murphy bed was as comfortable as the main bed. The restaurant had a good range of offers, a reasonable wine cellar, and good meal pricing... all with a spectacular view of... More 

Review collected in partnership with this hotel

Helpful?
Thank kents125
Mark B, General Manager at Sunshine Mountain Lodge, responded to this review

Wow! Thank you so much for this amazing review of your time at the Sunshine Mountain Lodge, Kent. We pride ourselves on offering a unique mountain-side experience and I am thrilled to hear that you enjoyed your time spent with us. We look forward to your next visit. Warmest regards, Mark Bell Sunshine Mountain Lodge More 

Calgary, Canada
1 review
5 of 5 stars Reviewed April 23, 2016

After being pass holders for the past two years, it only made sense to spend our first anniversary at our favorite place in the world. Tiffany (front desk) and the staff went over and above to make it special and memorable. From the suite recommendation, to the amenities...it was better than perfect. Thank you Sunshine Village/Mountain Lodge.

Review collected in partnership with this hotel

Helpful?
Thank cspackman
Mark B, General Manager at Sunshine Mountain Lodge, responded to this review

Happy Anniversary Chelsea! I am beyond excited that you chose to spend your first anniversary with us at the Sunshine Mountain Lodge. I will pass on your kind words to Tiffany and the rest of our awesome team. Thanks again, Mark Bell Sunshine Mountain Lodge More 

Forestburg, Canada
1 review
5 of 5 stars Reviewed April 23, 2016

If I had to suggest an improvement It would be good to review your toilet paper choice. That stuff was like sand paper. Additionally I chose a room that slept 2 (1 bed and one couch). I came with my buddy and the second bed, the couch, was not supplied with linen. The housekeeping staff helped out and everything worked... More 

Review collected in partnership with this hotel

Helpful?
Thank 897reidr
Mark B, General Manager at Sunshine Mountain Lodge, responded to this review

Thank you for choosing the Sunshine Mountain Lodge, Reid. I am so glad you enjoyed the great spring skiing we offer here at Sunshine. We look forward to your next visit. Best regards, Mark Bell Sunshine Mountain Lodge More 

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Ski-In / Ski-Out
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Business Center with Internet Access
Official Description (provided by the hotel)
The best kept secret in the Canadian Rockies is located at 7,200 feet in Canada’s oldest and most famous National Park, Banff National Park. The Sunshine Mountain Lodge offers incredible comfort, luxury and convenience. Experience the anticipation of fresh tracks as you catch the first chairlift after waking just steps from the only ski-in, ski-out accommodations in Alberta. Sunshine Village’s professional and friendly staff take care of all the details allowing you to do what you do best; whether it’s skiing Sunshine’s world famous snow, relaxing in the hot pool and spa or dining at one of the Lodge’s casual or elegant venues. When you are done enjoying your “best day ever!” relax by immersing yourself in the peacefulness and tranquility of undisturbed nature of our village. Afterwards, delight in the accommodations of the enhanced West Wing suites that offer heated floors, jetted tubs, floor-to-ceiling windows and fireplaces offering cozy entertainment to send you to sleep. ... more   less 

Additional Information about Sunshine Mountain Lodge

Address: 1 Sunshine Access Road, Banff, Banff National Park, Alberta T1L 1J5, Canada (Formerly Sunshine Village Resort)
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range: $240 - $271 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sunshine Mountain Lodge 3.5*
Number of rooms: 84
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Also Known As:
Sunshine Mountain Hotel Banff
Sunshine Mountain Resort
Sunshine Village Inn
Hotel Style:
#4 Spa Hotel in Banff
#4 Top resorts Hotel in Banff
#9 Family Hotel in Banff
#12 Romantic Hotel in Banff
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