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Sunshine Mountain Lodge

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#5 of 32 Hotels in Banff
Certificate of Excellence
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1 room 2 adults 0 children
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Sunshine Mountain Lodge
Sunshine Mountain Lodge
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708 Reviews from our TripAdvisor Community

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Showing 706: English reviews
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Calgary
Reviewed yesterday NEW

THtis resortbis always comfortable, friendly staff and a well groomed hill with a variety of terrain. When the day skiers leave and the hotel guests are the only ones at 7,200' it is very special indeed.

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Helpful?
Thank Mabel3
Hong Kong
Reviewed 2 days ago NEW

My husband and I stayed for 2 nights and were happy about it. The location was perfect for skiing and you could ski for free any time as long as the chair lifts were open. There was limited choice for restaurants but since we only stayed for 2 nights, we enjoyed our meals. The staff were all friendly and helpful....

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Thank DodoHongKong
Reviewed 2 days ago NEW

The best bit is that you really can ski in and ski out! Room a bit small and over heated had to wedge the balcony door open. Arrival staff at the creekside (Amy) do a great job and make you feel most welcome. Reception ready and waiting for us walking through the door, efficient and friendly. If you are going...

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Helpful?
Thank Alex R
Wetaskiwin
Reviewed 4 days ago NEW

We liked the old menu in the restaurant better than the new one, plus the service was spotty at best.The skiing was great and the room was terrific so that made up for the food. Why so many Australians working at the lodge?

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Helpful?
Thank deanb474
Jason T, Manager at Sunshine Mountain Lodge, responded to this review

Thank you for the review, we appreciate the feedback and will pass along to our team. Warm regards,

Calgary, Canada
Reviewed 5 days ago NEW

I really enjoyed my stay. The staff at the hotel were very pleasant and professional. I was only disappointed that you no longer serve bison burger and your soup (which I always looked forward to), is now a much smaller serving portion compared to last year. The skiing was fabulous!

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Helpful?
Thank Rosemary V
Kendra S, Public Relations Manager at Sunshine Mountain Lodge, responded to this review

We're so glad you enjoyed your stay. We'll pass the comment about the soup and the bison burger on to our food and beverage team.

Montpelier, Vermont
Reviewed 5 days ago NEW

We traveled here from Vermont and stayed for 3 nights. I suggest bringing up a few bottles of wine as once you are up there; there is not general grocery store. The staff were very pleasant and they do you laundry for free (in reasonable amounts) which was a great service for us since we were on a 2 week...

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Helpful?
Thank lovetotravel3111
Jason T, Manager at Sunshine Mountain Lodge, responded to this review

Thank you for sharing your experience with us. We're delighted to hear you enjoyed our Wine Makers Dinner and we appreciate the kind words about our staff. Warm regards,

Calgary
Reviewed 5 days ago NEW

Enjoyed out stay! Loved watching the groomers hit the mountain after the lifts closed for the day. Wonderful view from our room. Had meals in hotel both evenings we were there, one dish was not cooked properly, and waitress immediately returned it to the kitchen for another order. The hostess brought the second order and apologized and didn't charge for...

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Helpful?
Thank meridees2017
Jason T, Manager at Sunshine Mountain Lodge, responded to this review

Thank you for your review. We're glad to hear our staff we're able to address your concerns efficiently, and we'll be sure to pass along your comments to the team. Kind regards,

Baie-Comeau
Reviewed 5 days ago NEW

Very original site with access by gondola. Service was very good and fast. Food and room quality was excellent. Luggage transport from de bottom of the hill to the hotel should be improved. Too much waiting time for our luggages to be available at the lobby of the hotel.

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Helpful?
Thank gilles124
Jason T, Manager at Sunshine Mountain Lodge, responded to this review

Thank you for the review, we'll be sure to pass along your feedback to the team. All the best,

Calgary, AB
Reviewed 6 days ago NEW

Loved our stay. Only downfall was a very loud group beside us but we didn't even bother complaining. Would definitely stay again, a great experience. Rooms are small but well taken care of. Views were amazing. Staff was great. Food delicious. Will definitely come back.

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Thank CatherineB_11
Jason T, Manager at Sunshine Mountain Lodge, responded to this review

Thank you for the great review, we'll be sure to pass along your kind words to our staff. Warm regards,

Airdrie, Alberta
Reviewed 6 days ago NEW

My wife and I stayed in one of the Assiniboine suites as a treat for Valentines Day. We always go to the best snow in the Rockies at Sunshine to ski and this is the first time we stayed at the Inn and definitely won't be our last. A very nice hotel with outstanding staff. Restaurants are very good also.

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Thank pdmcgoo
Jason T, Manager at Sunshine Mountain Lodge, responded to this review

Thank you for the kind words and staying with us on Valentines Day. We look forward to seeing you again. Warm regards,

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Amenities

Highlights
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Ski-In / Ski-Out
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Concierge
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Business Center with Internet Access
Official Description (provided by the hotel)
The best kept secret in the Canadian Rockies is located at 7,200 feet in Canada’s oldest and most famous National Park, Banff National Park. The Sunshine Mountain Lodge offers incredible comfort, luxury and convenience. Experience the anticipation of fresh tracks as you catch the first chairlift after waking just steps from the only ski-in, ski-out accommodations in Alberta. Sunshine Village’s professional and friendly staff take care of all the details allowing you to do what you do best; whether it’s skiing Sunshine’s world famous snow, relaxing in the hot pool and spa or dining at one of the Lodge’s casual or elegant venues. When you are done enjoying your “best day ever!” relax by immersing yourself in the peacefulness and tranquility of undisturbed nature of our village. Afterwards, delight in the accommodations of the enhanced West Wing suites that offer heated floors, jetted tubs, floor-to-ceiling windows and fireplaces offering cozy entertainment to send you to sleep. ... more   less 

Additional Information about Sunshine Mountain Lodge

Address: 1 Sunshine Access Road, Banff, Banff National Park, Alberta T1L 1J5, Canada (Formerly Sunshine Village Resort)
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range: $237 - $286 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sunshine Mountain Lodge 3.5*
Number of rooms: 84
Reservation Options:
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Also Known As:
Sunshine Mountain Hotel Banff
Sunshine Mountain Resort
Sunshine Village Inn
Hotel Style:
#3 Top resorts Hotel in Banff
#4 Spa Hotel in Banff
#9 Family Hotel in Banff
#12 Romantic Hotel in Banff
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Questions & Answers

Here's what travelers have asked, with answers from Sunshine Mountain Lodge staff and other travelers.
8 questions
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Questions? Get answers from Sunshine Mountain Lodge staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The rooms on the front side have balconies and likely a better view than the waterfall rooms.”
 of 5 bubbles 133peterj, 1 week ago | Read review
“Beautiful view from the 5th floor”
 of 5 bubbles newtonl2017, 2 weeks ago | Read review
“West Wing for the deluxe rooms”
 of 5 bubbles 222bradl, 3 weeks ago | Read review
“Upgrade to a balcony room for a little better view of mountain and night ski”
  • Sunset on continental divide from our room view
 of 5 bubbles JackTabor, Jan 8, 2017 | Read review
“Go for the rear of the hotel (forest view). The rooms are cheaper and you look out onto the forest rather than ski lifts.”
 of 5 bubbles DavidC901, Dec 22, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question