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Sunshine Mountain Lodge

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#9 of 32 Hotels in Banff
Certificate of Excellence
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Sunshine Mountain Lodge
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520 Reviews from our TripAdvisor Community

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Showing 519: English reviews
Camden, Arkansas
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

My new bride and I spent 4 days and 5 nights here at Sunshine Mountain Lodge. Everything was first class. However, there are a few things you need to know before booking this hotel. A. This hotel is located near the top of the mountain and is only accessible by an enclosed gondola. You cannot drive to the hotel and... More 

Helpful?
1 Thank Mike M
Edmonton, Alberta
1 review
4 of 5 stars Reviewed May 30, 2016

We got a great deal which made booking this room for slush cup ideal. Normally it is way over priced and not worth the money. Loved the ease of being able to go back to the room to take off layers or relax.

Review collected in partnership with this hotel

Helpful?
Thank Patricia M
Mark B, General Manager at Sunshine Mountain Lodge, responded to this review

Thanks for the review, Trish. Glad to hear you enjoyed your time at our Slush Cup event. See you next season! Mark Bell Sunshine Mountain Lodge More 

Medicine Hat
1 review
4 of 5 stars Reviewed May 25, 2016

We were there for 3 nights and 4 days.Great atmosphere, staff was friendly and helpful( concierge, front desk, housekeeping,lounge and restaurant staff, hope I did not miss anyone) Check in and check out seemed to be more efficient than in past years Clean rooms, good beds and meals, though the assistant chef needs to learn or take the time to... More 

Review collected in partnership with this hotel

Helpful?
Thank larry383
Mark B, General Manager at Sunshine Mountain Lodge, responded to this review

Thank you for taking the time to write this review, Larry. I'm always glad to hear when our team members go above and beyond and it sounds like they did so in your case. See you next season! Best regards, Mark Bell Sunshine Mountain Lodge More 

Calgary
1 review
5 of 5 stars Reviewed May 25, 2016

We had a great time, the staff was friendly and knowledgeable, the room was fantastic and the restaurant was great. As a tip, don't forget they have a great games room too. Security was top notchhhhhhh

Review collected in partnership with this hotel

Helpful?
Thank Tyler D
Mark B, General Manager at Sunshine Mountain Lodge, responded to this review

Thanks for the review, Tyler. It makes me very happy to hear that your stay was top notch-- I will be sure to pass your kind words on to the entire Sunshine Mountain Lodge team. All the best and we'll see you next season! Mark Bell Sunshine Mountain Lodge More 

Calgary, Canada
1 review
5 of 5 stars Reviewed May 24, 2016

Went for the Saturday night of Slush Cup weekend. All staff were friendly and helpful and we enjoyed a good meal and good service at the lounge. On check out, we were offered concierge help to get our bags to the gondola, help we should have excepted because it was muddy out front and we didn't want to drag out... More 

Review collected in partnership with this hotel

Helpful?
Thank K686LFleeg
Mark B, General Manager at Sunshine Mountain Lodge, responded to this review

Thank you for taking the time to write about your recent stay at the slope-side Sunshine Mountain Lodge. I am happy to hear that you enjoyed yourself during our final weekend of the season and that our team members made your stay even better. On behalf of everyone at Sunshine Village, we'll see you next year! Warm regards, Mark Bell... More 

Level Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed May 23, 2016 via mobile

We had wonderful weekend in the stunning loft rooms for the annual slush cup. Even though the restaurants were running out of certain items on the wine list, the staff were extremely friendly and helpful to suggest alternatives. Even after a long season the staff went out of their way to make our experience memorable. Thank you it was fantastic.

Helpful?
Thank Casper V
Mark B, General Manager at Sunshine Mountain Lodge, responded to this review

Thanks for the review, Casper. I am so glad you enjoyed your time at the Sunshine Mountain Lodge during our Slush Cup weekend in May and that our team members helped make your late-season stay a great one. I look forward to welcoming you back next season. Best regards, Mark Bell Sunshine Mountain Lodge More 

Fenelon Falls, Canada
1 review
5 of 5 stars Reviewed May 19, 2016

We had an awesome, memorable time for our 25th anniversary. We enjoyed great spring skiing and snowboarding conditions, the hot tub more than once, the dining room for various meals, the lounge and even the movie room one evening. We stayed in the Goatseye Suite and had amazing views and excellent service. Thank you so much Sunshine Mountain Lodge!

Review collected in partnership with this hotel

Helpful?
Thank 678kirkf
Mark B, General Manager at Sunshine Mountain Lodge, responded to this review

Thanks for the review and congratulations on your 25th Anniversary, Janet & Kirk! I'm beyond happy to hear that you had a memorable time at our resort. I am a huge fan of the hot tub after a day on the slopes and the Goats Eye Suite is a lovely room. We look forward to welcoming you back to the... More 

Medicine Hat, Canada
Level Contributor
82 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed May 18, 2016

Our son won a 'stay and ski' package at a ski show in Colorado, and as he was not going to be able to use it this year, he was able to transfer it to us. We decided to venture up to Sunshine a couple weeks before they closed and try skiing (the last time there was many many years... More 

Helpful?
Thank pjston
Mark B, General Manager at Sunshine Mountain Lodge, responded to this review

Thanks so much for taking the time to write this review! We are so pleased to hear that you had the opportunity to visit us at the Sunshine Mountain Lodge after a bit of a hiatus and that your dining experience, guest room and mountain views were all "wonderful." On behalf of everyone at the resort, we hope you will... More 

Alberta, Canada
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 17, 2016

The room, personnel, service - all exceptional. My adult kids took boarding and ski lessons and it was fabulous. Staying on the hill just makes everything better. Great value. There was a band playing on he outdoor concert stage and they were fabulous too. Our holiday was one of our best family holidays ever. Every factor just added to the... More 

Review collected in partnership with this hotel

Helpful?
Thank michelemH3441NT
Edmonton, Canada
Level Contributor
3 reviews
2 of 5 stars Reviewed May 16, 2016

We stay at SML at least twice per year and love the location, the resort, skiing and the building itself. It is the ultimate place to stay for families with young skiers. The check-in/check-out process is a well oiled machine and getting away up the gondola for a few days is gorgeous. Really, only 2 downsides are noteworthy, but these... More 

Review collected in partnership with this hotel

Helpful?
Thank the_dpg
Mark B, General Manager at Sunshine Mountain Lodge, responded to this review

Thanks very much for taking the time to tell us about your various experiences at the Sunshine Mountain Lodge over the years. I appreciate you outlining some very specific areas that we need to work on and you can be sure that I will be reviewing your comments with my entire team to ensure we are making these items a... More 

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Ski-In / Ski-Out
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Business Center with Internet Access
Official Description (provided by the hotel)
The best kept secret in the Canadian Rockies is located at 7,200 feet in Canada’s oldest and most famous National Park, Banff National Park. The Sunshine Mountain Lodge offers incredible comfort, luxury and convenience. Experience the anticipation of fresh tracks as you catch the first chairlift after waking just steps from the only ski-in, ski-out accommodations in Alberta. Sunshine Village’s professional and friendly staff take care of all the details allowing you to do what you do best; whether it’s skiing Sunshine’s world famous snow, relaxing in the hot pool and spa or dining at one of the Lodge’s casual or elegant venues. When you are done enjoying your “best day ever!” relax by immersing yourself in the peacefulness and tranquility of undisturbed nature of our village. Afterwards, delight in the accommodations of the enhanced West Wing suites that offer heated floors, jetted tubs, floor-to-ceiling windows and fireplaces offering cozy entertainment to send you to sleep. ... more   less 

Additional Information about Sunshine Mountain Lodge

Address: 1 Sunshine Access Road, Banff, Banff National Park, Alberta T1L 1J5, Canada (Formerly Sunshine Village Resort)
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range: $240 - $271 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sunshine Mountain Lodge 3.5*
Number of rooms: 84
Reservation Options:
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Also Known As:
Sunshine Mountain Hotel Banff
Sunshine Mountain Resort
Sunshine Village Inn
Hotel Style:
#4 Top resorts Hotel in Banff
#4 Spa Hotel in Banff
#9 Family Hotel in Banff
#12 Romantic Hotel in Banff
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