We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
WINNER WONDERLAND
Win Big When You Book on TripAdvisor

Mount Royal Hotel

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Book on
or compare prices from up to 200 sites including:
Professional photos
Mount Royal Hotel
Mount Royal Hotel
Panoramas (6)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

1,074 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
There are newer reviews for Mount Royal Hotel
See the most recent reviews
Showing 1,005: English reviews
Level Contributor
2 reviews
Reviewed December 9, 2014

Awesome location! This was our first trip to Canada & am very pleased. Everyone in the entire town/area were very friendly & helpful. The hotel is going through some upgrades but only offered a slight inconvenience as a couple times the back door wasn't accessible. The room was spacious & clean with modern touches. We were on the 2nd floor... More 

Helpful?
Thank Purehonie
MRHGuestServices, Front Desk Supervisor at Mount Royal Hotel, responded to this review

Dear Purehonie, Congratulations to you and your finance on your engagement. We are so pleased that you had such a wonderful stay with us. I am very happy to hear you enjoyed our location and found our rooms to be spacious and clean with modern touches. Thank you for sharing your experience with us. I hope we can welcome you... More 

Southampton, United Kingdom
Level Contributor
32 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed December 4, 2014

We stayed here over xmas and new year last year for a 2 week skiing holiday and have finally found time to write a review. The hotel itself was fine nothing posh but functional and typical of ski hotels i have stayed at in europe before. The carpets are always stained and the door frames a little bashed, but none... More 

Helpful?
Thank Ouzoherb
MRHGuestServices, Front Desk Supervisor at Mount Royal Hotel, responded to this review

Dear Ouzoherb, Thank you for leaving such a pleasant review of the Mount Royal Hotel. We are so pleased that you enjoyed your stay with us. We really appreciate your kind words about our staff; I will pass along your comments to them. Like you said having the local ski bus pick-up right behind the hotel makes it very convenient... More 

Calgary, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed December 3, 2014

If it wasn't for the location of this hotel, we wouldn't have stayed there. It is downtown Banff, super close to the shops, restaurants and, most importantly, the bars. We could literally stumble home (after hitting up MacDonald's on the way). The room was nothing special, definitely don't stay there if you want something romantic; I've stayed in hostels that... More 

Helpful?
1 Thank Amanda B
MRHGuestServices, Front Desk Supervisor at Mount Royal Hotel, responded to this review

Dear Amanda B Thank you for your recent review of the Mount Royal Hotel First and foremost we deeply regret that you did not enjoy your stay with us and let me apologize for the issues you experienced with parking and wi-fi. Parking is one of Banffs biggest issues for visitors year round and along with land restrictions within the... More 

Travelers are raving about these Banff hotels

Singapore, Singapore
Level Contributor
50 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed November 29, 2014

The hotel is located in the heart of Banff Town, which made it accessible to everywhere within short distance. The hotel looks decent on the exterior and lobby but the room is extremely rundown and small. The wall is very thin and the sound of the water pipes from nearby rooms can be heard clearly.

Helpful?
1 Thank Phashion
MRHGuestServices, Front Desk Supervisor at Mount Royal Hotel, responded to this review

Dear Phashion Thank you for taking the time to leave us feedback regarding your recent stay at the Mount Royal Hotel. We deeply regret your stay with us was not entirely satisfactory and we apologize for some of the issues that lead you to that conclusion. Reviews like yours help us to know what challenges we need to address going... More 

Belize City, Belize, Belize
Level Contributor
3 reviews
3 hotel reviews
Reviewed November 20, 2014 via mobile

My best friend and i recently stayed at this hotel on Nov 18. 2014 for an overnight and must say that this hotel was most pleasant for the price.. Conveniently located downtown within walking distance to mist stores and shopping malls.. Hats off to front desk staff Megan who i found to be extra friendly in booking us in promptly... More 

Helpful?
Thank Chucky C
MRHGuestServices, Front Desk Supervisor at Mount Royal Hotel, responded to this review

Dear Chucky C Thank you for your recent review of the Mount Royal Hotel. First and foremost we deeply apologize for the fire alarm that disturbed your sleep during your stay, it was due to a technical failure in the Tony Romas kitchen and we regret that it occurred; the issue has since been resolved. We are very happy to... More 

Toronto, Canada
Level Contributor
44 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed November 18, 2014

I have stayed here twice and find it to be a decent hotel with reasonable rates for Banff. As others have said it is perfectly located. It is clean, comfortable and has what you need, including free wi-fi. They also gave me $20 vouchers for the Toque restaurant for each night (not sure if this is regular or a special.... More 

Helpful?
Thank TorontoBloorTravel
MRHGuestServices, Front Desk Supervisor at Mount Royal Hotel, responded to this review

Dear TorontoBloorTravel, Thank you for taking the time to leave us such a splendid review. We are so pleased to hear that you found our hotel to be clean and comfortable. Our most important goal is to ensure that our guests have a memorable visit and the best possible experiences. Thank you again for your feedback. We look forward to... More 

Calgary, Canada
Level Contributor
43 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed November 16, 2014

The room was great, the bed was very comfortable, the hot tub was hot and the staff were friendly and helpful. The best thing about this hotel is that it is located in the heart of Banff and there is so much to see and do within footsteps of the hotel.

Helpful?
Thank DeaconBrodie276
MRHGuestServices, Front Desk Supervisor at Mount Royal Hotel, responded to this review

Dear DeaconBrodie276 Thank you very much for taking the time to leave us your glowing review of the Mount Royal Hotel. It is great to hear you had such a positive experience with us and I would also like to thank you for your very kind words about our staff and for pointing out our fantastic location in the Heart... More 

Hope Mills, North Carolina
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed November 13, 2014

This hotel was the perfect location to downtown and the Banff Center. The amenities right outside your door is awesome. I must recommend Toque as a place for food and drinks. If you are looking for a good burger, The Eddie Burger Bar is another wonderful establishment.

Helpful?
1 Thank Jay C
MRHGuestServices, Front Desk Supervisor at Mount Royal Hotel, responded to this review

Dear Jay C, Thank you for your wonderful review of the Mount Royal Hotel. We are very pleased that you enjoyed our perfect location. We hope to welcome you back when you are in the area again. Sincerely, Meaghan Young Front Desk Supervisor Mount Royal Hotel More 

Edmonton, Canada
Level Contributor
258 reviews
92 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
Reviewed November 10, 2014

Mount Royal is one of the oldest hotels in Banff and is perfectly located in the heart of downtown. Even though Banff town isn't big, the hotel is located on the main Banff Avenue and steps from plentiful dining and entertainment options. There is a Tony Roma's attached to the hotel where one can have breakfast, which is not included... More 

Helpful?
1 Thank Aarij B
MRHGuestServices, Front Office Manager at Mount Royal Hotel, responded to this review

Dear Aarij B, Thank-you very much for posting your review. We really appreciate your comments about our proud history and location, it is true that it is very hard to beat! I am sorry to hear that you felt the property needed some upgrades, but please do keep an eye on our website and Facebook page as you have been... More 

Alberta, Canada
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed November 7, 2014

My boyfriend and I had an unexpected stay over in Banff on our way to BC due to avalanche control. I never complain about staying in Banff as I love it there. The room was average, but the bathroom wasn't as clean as I like it and I personally wouldn't have stayed if I were travelling on my own. Didn't... More 

Helpful?
2 Thank L W
MRHGuestServices, Front Office Manager at Mount Royal Hotel, responded to this review

Dear L W, Thank-you very much for your review of your stay with us last December. I am sorry to hear that you found the bathroom not to be up to standards at that time. We have been working very hard recently to ensure that the standards of the hotel exceed the expectations of our guests, and I am sure... More 

Questions? Get answers from hotel staff and past guests. Ask a question

492 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (224)
Viewed
View from Room (17)
Viewed
Hotel & Grounds (51)
Viewed
Room/Suite (35)
Viewed
Bathroom (15)
Viewed
Dining (5)
Viewed
Other (101)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (244)
Viewed
Amenities (10)
Viewed
Hot Tub (14)
Viewed
Premium King Room (38)
Viewed
Premium Two Queens Room (30)
Viewed
Suite Pinnacle (49)
Viewed
Suite Rundle (39)
Viewed
The Hotel (64)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (24)
Viewed
Hotel & Grounds (11)
Viewed
Room/Suite (11)
Viewed
Bathroom (1)
Viewed
Other (1)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Banff hotels
0.2 mi away
Elk + Avenue Hotel
Elk + Avenue Hotel
#19 of 32 in Banff
869 reviews
0.1 mi away
Brewster's Mountain Lodge
0.3 mi away
Banff Aspen Lodge
Banff Aspen Lodge
#5 of 32 in Banff
1,291 reviews
Show Prices
Show Prices
Show Prices
0.4 mi away
High Country Inn
High Country Inn
#14 of 32 in Banff
371 reviews
0.3 mi away
Moose Hotel and Suites
0.6 mi away
Fox Hotel & Suites
Fox Hotel & Suites
#13 of 32 in Banff
2,001 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
In the heart of Banff, the Mount Royal Hotel offers 135, comfortably appointed and recently renovated guest rooms. All rooms offer a window view and come with 37" LCD TV's, coffee maker, digital clock radio, telephone with voicemail, electronic in-room safe and iron/board & board, hair dryer, climate control (heat and air conditioning)and bathroom amenities. ... more   less 

Additional Information about Mount Royal Hotel

Address: 138 Banff Avenue, Banff, Banff National Park, Alberta T1L 1A7, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range: $68 - $207 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mount Royal Hotel 3*
Number of rooms: 135
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Travelocity, Orbitz, Odigeo and Priceline so you can book your Mount Royal Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Mount Royal Banff
Hotel Mount Royal
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from Mount Royal Hotel staff and other travelers.
6 questions
Ask a question

See all questions (6)

Questions? Get answers from Mount Royal Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Good location”
 of 5 bubbles Chino_Mac, 2 days ago | Read review
“try and get a room facing the street...cool at night to watch”
 of 5 bubbles DavesIKnow, Oct 18, 2016 | Read review
“stay somewhere else... but don't go to banff international...that's another dump.”
 of 5 bubbles TRAVELFREAKONE, Oct 16, 2016 | Read review
“Stay above ground level”
 of 5 bubbles IDWiner, Oct 12, 2016 | Read review
“Try not to get a room that faces the street. It was extremely noisy at night, but the front desk has earplugs, so make sure you get a pair.”
 of 5 bubbles fmrstew, Sep 28, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Enter dates for best prices
Check In Check Out
Price Your Stay