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Mount Royal Hotel

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Mount Royal Hotel
Mount Royal Hotel
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1,021 Reviews from our TripAdvisor Community

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Showing 954: English reviews
Brisbane, Australia
Level Contributor
40 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We only stayed here 1 night but could easily have stayed longer. It's clean, modern & right in the centre of town. The staff were very helpful & polite making our stay a very pleasant one. Plenty of restaurants close by too.

Helpful?
Thank Suzanne G
North Saanich, Canada
Level Contributor
45 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This hotel is located on the main street in Banff AB. it is also historic. It is well maintained and perfectly up to date for quality and comfort.. We were assigned a room 3 rd floor facing the parking lot it was quiet at night, it was spacious with good quality beds. We slept very well. The bathroom was also... More 

Helpful?
Thank Xeny43
Sarasota, Florida
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We had a nice stay here, everything is pretty average. There is a bar with loads of TV's if you have to watch football, a Tony Roma's for dinner, but everything is so centrally located in Banff, so things like restaurants and tourist shops are very close. Bathroom in our room was very odd and you had to straddle the... More 

Helpful?
Thank fmrstew
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

On arrival reception staff friendly but a bit disorganised. We were given a room that was the second furthest from reception and that's a long way away. Room was poor and a lorry pulled up outside about 5 in morning and itsengine and unit kept going. Sleep ruined. Complained in morning and got a much much better room. Hotel is... More 

Helpful?
Thank Jack B
Brewsterhospitality1, Front Office Manager at Mount Royal Hotel, responded to this review

Thank you for sharing your recent experience with us. I am very pleased to find that our staff were able to provide you with a better and more comfortable room that was more attuned to your sensibility. There is an anti-idling law in Banff and we will see that it is enforced in the area surrounding our hotel. In fact,... More 

Calgary, Canada
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Good value property in an excellent location if you want to be close to the commercial heart of Banff. The hotel has aged well, and has some quirky hallways and nuances, but it is an older property and you need to consider that when comparing it to the new options. Staff are friendly and helpful, and we have never been... More 

Review collected in partnership with this hotel

Helpful?
Thank Chestermere
Brewsterhospitality1, Front Office Manager at Mount Royal Hotel, responded to this review

Thank you for sharing your experience as a repeat guest with us. It is great to know that you feel that you find good value here as we think this is a very important aspect for our guests. Friendly and helpful staff we also think essential and are grateful for their hard work. Thank you for recognizing them. We also... More 

Level Contributor
9 reviews
4 of 5 stars Reviewed 4 days ago NEW

A decent pleasant well equipped hotel which I wouldn't have any qualms in staying here again. Room a good size with all the usual equipment, bed comfy and not disturbed by noise despite overlooking the street. Complimentary car parking to the rear of the hotel. Two gripes to record the first being the temperature of the room was on the... More 

Helpful?
Thank David C
Brewsterhospitality1, Front Office Manager at Mount Royal Hotel, responded to this review

Thank you for taking the time to review us. We are certainly pleased to find that you enjoyed your stay with us and that the comfort level we provided met your expectations. Regarding heating in the room, we will surely take your remarks to heart for next season and make sure to monitor more closely the timing of when we... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW via mobile

I was just there with a group and upon check out a couple of my clients forgot $1200 in CASH in their room and housekeeping staff turned it in and ensured that it was safely! WOW!!! What an amazing act of honesty and kindness. All I can say is kudos to you!!! and i hope this good deed will be... More 

Helpful?
1 Thank Leanna E
Brewsterhospitality1, Front Office Manager at Mount Royal Hotel, responded to this review

Thank you for the effusive praise of our staff's honesty and good will in returning a large sum of cash forgotten at the hotel. Amazing service is something we all strive for. We will be sure that the staff involved are aware of your heart-felt appreciation. Moments like these make us all feel better. Warm Regards, Daren Hill Front Office... More 

Bridlington, United Kingdom
Level Contributor
193 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The location of the Mount Royal cannot be faulted right in the centre of all the action on the main street. Very friendly and helpful staff we had problems with the TV and safety deposit box when we arrived, though within five minutes a member of staff appeared and the problem was soon solved. The rooms are comfortable providing safe,... More 

Helpful?
Thank stevejefferson
Brewsterhospitality1, Front Office Manager at Mount Royal Hotel, responded to this review

Thank you for sharing your experience of staying at the Mount Royal. Along with you, we are very thankful for our very friendly and helpful staff who show great responsiveness to guest requests and any in-room issues. It is always fantastic to hear that a guest had a "most enjoyable stay" and that our location added great value. We would... More 

Bath, United Kingdom
Level Contributor
59 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The oldest hotel in central Banff is very conveniently placed. We asked for a quiet room and we got one - once we had turned the air conditioning off! The room was clean but had minimal storage space for our clothes. Generally, the cleaning was done well although the plastic cups in the bathroom were not replaced on the last... More 

Helpful?
Thank PixAl
Brewsterhospitality1, Front Office Manager at Mount Royal Hotel, responded to this review

Thank you for offering a balanced review of your stay with us this summer season. As you have noted, we are a very busy hotel in summer and we do experience a very high turnover of guests (like many hotels in Banff). This brings with it certain challenges. For example, we do intend to install new USB charging stations, and... More 

Tarporley
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed 5 days ago NEW

Good central location but very dated and in dire need of decoration throughout. No wardrobes in our room bathroom small and ill equipped. Room was dusty and coffee machine was broken ( although this was soon replaced) The beds were very comfy though and the lovely staff sort of made up for the shortfalls

Helpful?
Thank Lynda201
Brewsterhospitality1, Front Office Manager at Mount Royal Hotel, responded to this review

Thank you for taking the time to review your stay with us. While we are a historic hotel and we think this is an essential aspect of our charm - along with our lovely staff which we thank you for pointing out - we do wish and intend to keep our rooms up-to-date and make them as comfortable as possible... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
In the heart of Banff, the Mount Royal Hotel offers 135, comfortably appointed and recently renovated guest rooms. All rooms offer a window view and come with 37" LCD TV's, coffee maker, digital clock radio, telephone with voicemail, electronic in-room safe and iron/board & board, hair dryer, climate control (heat and air conditioning)and bathroom amenities. ... more   less 

Additional Information about Mount Royal Hotel

Address: 138 Banff Avenue, Banff, Banff National Park, Alberta T1L 1A7, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range: $75 - $222 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mount Royal Hotel 3*
Number of rooms: 135
Reservation Options:
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Also Known As:
Mount Royal Banff
Hotel Mount Royal
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