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Mount Royal Hotel

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Mount Royal Hotel
Mount Royal Hotel
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969 Reviews from our TripAdvisor Community

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Showing 904: English reviews
England
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

It has very nice bright corridors and then you get in you'd room and it's dark and dingy...needs updating....and our room had some kind of air con unit outside the window ( which could not be opened if you wanted to) ....that hummed thro the night....thought the breakfast at £25 was a bit steep for my liking...but hey- ho....we found... More 

Helpful?
Thank porcgi
Strathmore, Australia
Level Contributor
186 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

The hotel is good, location great, check-in was friendly and we were upgraded to a king room. Our room is facing an alley, must be furthest from reception. I can hear the washing machine and dryer from the guest laundry. Supposedly they provide ear plugs for the street noise - none in our room. The paint is chipped on the... More 

Helpful?
Thank jillreading08
Edmonton, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 days ago NEW

I stayed for one night in August at a cost of over $300. The room was tiny; I had a view of a wall and the parking lot. The room had a portable air conditioner with buttons missing that I was not able to get working. Thankfully, there was a fan in the room. On the floor was something unidentifiable... More 

Helpful?
1 Thank CybiAngeru

Travelers are raving about these Banff hotels

Toronto, Canada
1 review
5 of 5 stars Reviewed 2 days ago NEW

Location, Location, Location....this hotel had it all, nice rooms, welcoming staff and was just steps away from all the shops, sites, restaurants and fantastic views. We enjoyed our stay and definitely recommend it!

Review collected in partnership with this hotel

Helpful?
Thank 730albertm
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

We stayed at the Mount Royal Hotel for our 4 days trip to Banff. Check-in was a bit lengthy but we went during the March break in Canada and it was quite busy at the time. I loved the location of the hotel! You step out and you're right in the middle of downtown! The staffs of this hotel were... More 

Helpful?
Thank Sitara S
Brewsterhospitality1, Front Office Manager at Mount Royal Hotel, responded to this review

Dear Sitara S, Thank you for your review on your trip in Banff and your stay at the Mount Royal Hotel. It is always a pleasure to offer our guests the best guest service, even when they come on busy period. We like to hear that our staff was lovely, as our guest satisfaction is very important for us. As... More 

Level Contributor
3 reviews
3 of 5 stars Reviewed 3 days ago NEW via mobile

We stayed here for three nights in August, it is located in the middle of Banff and is an easy walking distance to many bars and restaurants However there are some unusual features in the rooms and hallways. When we first checked in, our room was very, very cold and we were informed that turning up the heat would not... More 

Helpful?
Thank Sheila F
Swindon, United Kingdom
Level Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We really enjoyed our stay in this hotel. We were here for 3 nights and wanted to sample as much of Banff as we could, so it's location right on Banff Avenue was perfect as you could access every part of the town very easily and the large car park at the back of the hotel (free to park your... More 

Helpful?
Thank 1knighty10
Brewsterhospitality1, Front Office Manager at Mount Royal Hotel, responded to this review

Dear 1knighty10, Thank you for your nice comments on your stay in our property. It is always pleasant to know that our guests had an excellent stay and enjoyed our hotel and the downtown location. We will welcome you and your family with a great pleasure on your next trip in the Rockies, Estelle Lo Piccolo Front Office Manager More 

London, United Kingdom
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed 4 days ago NEW via mobile

Right. Stayed in room 455 for one night. Parking- full. Room location- 1 lift, 1 long walk, steps, another lift. Room window sealed shut. Air con working fine though. Wanted more pillows, so called housekeeping number, left message. Many hours later no response. Pressed front desk button, not working. Traipsed down to lobby only to be told 'we told you... More 

Helpful?
Thank FazDar
Vernon, Canada
1 review
4 of 5 stars Reviewed 6 days ago NEW

We stayed in the Pinnacle Penthouse Suite. The large windows provided great panoramic views of the mountains surrounding Banff, the main avenue and some of the townsite. The furnishings were a bit worn and the carpet badly needed replacing but the spaciousness and the view made up for that!

Review collected in partnership with this hotel

Helpful?
Thank William G
Brewsterhospitality1, Front Office Manager at Mount Royal Hotel, responded to this review

Thank you for your feedback on your recent experience with us. The Pinnacle Suite is a very special one of a kind room with unique panoramic views of Banff and the mountains and we are glad to hear you enjoyed it so thoroughly. We would love to have you stay with us again. Sincerely, Daren Hill Front Office Manager Brewster... More 

Level Contributor
30 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

This hotel was very quaint. Unfortunately there is no fridge just ice bucket. There was a large hot whirl pool in basement. The staff were very polite and helpful. The location was great with the shops all around and easy walking distance. Not a lot of noise even though it is in centre of it all.

Helpful?
Thank Essexbirds25
Brewsterhospitality1, Front Office Manager at Mount Royal Hotel, responded to this review

Thank you for choosing the Mount Royal Hotel for your stay in Banff. Being a Heritage hotel is an essential part of our overall charm and we appreciate your comment that we are very quaint. It is also great to know that our staff ensured your happiness as well. Warm Regards, Daren Hill Front Office Manager Brewster Hospitality More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
In the heart of Banff, the Mount Royal Hotel offers 135, comfortably appointed and recently renovated guest rooms. All rooms offer a window view and come with 37" LCD TV's, coffee maker, digital clock radio, telephone with voicemail, electronic in-room safe and iron/board & board, hair dryer, climate control (heat and air conditioning)and bathroom amenities. ... more   less 

Additional Information about Mount Royal Hotel

Address: 138 Banff Avenue, Banff, Banff National Park, Alberta T1L 1A7, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range: $74 - $234 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mount Royal Hotel 3*
Number of rooms: 135
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Also Known As:
Mount Royal Banff
Hotel Mount Royal
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