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Mount Royal Hotel

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Mount Royal Hotel
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975 Reviews from our TripAdvisor Community

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Showing 910: English reviews
Elkhorn, NE
Level Contributor
71 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Great location in the heart of main street in Banff. Walking distance to shopping, restaurants, and free shuttle pick up across the street. Not a luxury hotel, but very clean, super nice staff, and no complaints about the room. Good value, you won't be disappointed. I would stay here again!

Review collected in partnership with this hotel

Helpful?
Thank annandjason187
Brewsterhospitality1, Front Office Manager at Mount Royal Hotel, responded to this review

Dear annandjason187, Thank you for your review on your stay with us, and your recommendation. We appreciate your feedback on the cleanliness of the hotel and the attention provided by our staff. We will be very happy to welcome you again! Regards, Estelle Lo Piccolo Front Office Manager More 

Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

The location of this hotel is fantastic realy central! But old hotel or nog at least you can update the rooms ... for example the broken furniture they "refurbished" the bathroom but it was so tiny you can wipe your *ss and wash your hand in one swipe ...it almost was attached to each other... very delicious food at Tony... More 

Helpful?
Thank Armani04
Brewsterhospitality1, Front Office Manager at Mount Royal Hotel, responded to this review

Dear Armani04 Thank you for your review; we appreciate the time that you took to share your thoughts with us. As an older Heritage building, we understand that some of our rooms may not be the size of other more modern hotels, and we understand that some of the bathrooms may appear to be small. All your comments were forwarded... More 

Salford, United Kingdom
Level Contributor
3 reviews
4 of 5 stars Reviewed 2 days ago NEW

Had some reservations about staying at this hotel given some of the negative reviews. Of course the hotel is not cheap but this is downtown Banff in August and a case of supply and demand. We had a very pleasant stay. bedroom and bathroom were very clean and well presented and staff both in reception and elsewhere were courteous and... More 

Helpful?
Thank martinshaw1656
Brewsterhospitality1, Front Office Manager at Mount Royal Hotel, responded to this review

Dear martinshaw1656, Thank you for your comment about your stay. We are always happy when our guests enjoyed their stay at the Mount Royal Hotel. We also like to hear that our entire staff was courteous and efficient, as our guest satisfaction is our priority. We will be happy to welcome you again on your next trip in Bamff. Estelle... More 

Los Angeles, California
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Just returned from Banff and spent 4 nights at the Mount Royal. I guess I was lucky as my room 312 was fine. Did face Banff Ave and on weekend nights can get noisy. Room was usual size for 2 queen beds. No sign of poor maintenance. Loved the hot, HOT water. Only complaint was that hotel did not have... More 

Helpful?
1 Thank gbucky
Brewsterhospitality1, Front Office Manager at Mount Royal Hotel, responded to this review

Dear gbucky, Thank you for the time you have taken to share your review with us. It is nice to hear that you liked your room and the hot water provided for a shower or a bath. And yes, being located downtown, a lively area like Banff may have some noisy nights during the weekend. Our heat is turned off... More 

Strathmore, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 5 days ago NEW

Just not worth the price in any way. You could get the same thing at a 2 star hotel for 200$ less. Room was even smaller than other places I've been, and my job requires me to be in hotels often as I am on the road all the time. Good thing was the location. Easy to access and everything... More 

Review collected in partnership with this hotel

Helpful?
1 Thank Y7369YOdaniels
Brewsterhospitality1, Front Office Manager at Mount Royal Hotel, responded to this review

Thank you for taking the time to review us. While we understand the meaning of your sentiments regarding the price and getting the same for $200 less, Banff is a very different marketplace to others within Canada and it is simply not possible to get a room for $100 here in summer. Even hostels in Banff regularly charge $250+. Having... More 

Travelers are raving about these Banff hotels

England
Level Contributor
33 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

It has very nice bright corridors and then you get in you'd room and it's dark and dingy...needs updating....and our room had some kind of air con unit outside the window ( which could not be opened if you wanted to) ....that hummed thro the night....thought the breakfast at £25 was a bit steep for my liking...but hey- ho....we found... More 

Helpful?
1 Thank porcgi
Brewsterhospitality1, Front Office Manager at Mount Royal Hotel, responded to this review

Thank you for sharing your experience of your recent stay. The comfort of our guests is a top priority and during the past year we have refurbished various aspects of the hotel including the bright corridors you speak of. We will continue to update inside the rooms as well. This past winter, it was the room carpets that were re-done.... More 

Strathmore, Australia
Level Contributor
188 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

The hotel is good, location great, check-in was friendly and we were upgraded to a king room. Our room is facing an alley, must be furthest from reception. I can hear the washing machine and dryer from the guest laundry. Supposedly they provide ear plugs for the street noise - none in our room. The paint is chipped on the... More 

Helpful?
1 Thank jillreading08
Brewsterhospitality1, Front Office Manager at Mount Royal Hotel, responded to this review

Thank you for reviewing your stay with us. We do appreciate your feedback as it does help us see which areas we are excelling in and which we may need to improve in. We think your sentiment is correct: paying exquisite attention to detail within our rooms is very important especially given summer rates. We do have programs in place... More 

Edmonton, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago

I stayed for one night in August at a cost of over $300. The room was tiny; I had a view of a wall and the parking lot. The room had a portable air conditioner with buttons missing that I was not able to get working. Thankfully, there was a fan in the room. On the floor was something unidentifiable... More 

Helpful?
2 Thank CybiAngeru
Brewsterhospitality1, Front Office Manager at Mount Royal Hotel, responded to this review

Thank you for taking the time to share your feedback on your stay. While we do have the sincere desire to provide our guest's with a sense of good value, we have also ensured with due diligence that we are competitively priced with all other properties in Banff. The month of August does see the highest average rates throughout Banff.... More 

Toronto, Canada
1 review
5 of 5 stars Reviewed 1 week ago

Location, Location, Location....this hotel had it all, nice rooms, welcoming staff and was just steps away from all the shops, sites, restaurants and fantastic views. We enjoyed our stay and definitely recommend it!

Review collected in partnership with this hotel

Helpful?
Thank 730albertm
Brewsterhospitality1, Front Office Manager at Mount Royal Hotel, responded to this review

Thank you for reviewing your stay with us. We truly appreciate the strong recommendation and the kind comment about our welcoming staff. We are very pleased our location was so satisfying and we hope that you will visit us again. Warm Regards, Daren Hill Front Office Manager Brewster Hospitality More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We stayed at the Mount Royal Hotel for our 4 days trip to Banff. Check-in was a bit lengthy but we went during the March break in Canada and it was quite busy at the time. I loved the location of the hotel! You step out and you're right in the middle of downtown! The staffs of this hotel were... More 

Helpful?
Thank Sitara S
Brewsterhospitality1, Front Office Manager at Mount Royal Hotel, responded to this review

Dear Sitara S, Thank you for your review on your trip in Banff and your stay at the Mount Royal Hotel. It is always a pleasure to offer our guests the best guest service, even when they come on busy period. We like to hear that our staff was lovely, as our guest satisfaction is very important for us. As... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
In the heart of Banff, the Mount Royal Hotel offers 135, comfortably appointed and recently renovated guest rooms. All rooms offer a window view and come with 37" LCD TV's, coffee maker, digital clock radio, telephone with voicemail, electronic in-room safe and iron/board & board, hair dryer, climate control (heat and air conditioning)and bathroom amenities. ... more   less 

Additional Information about Mount Royal Hotel

Address: 138 Banff Avenue, Banff, Banff National Park, Alberta T1L 1A7, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range: $75 - $231 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mount Royal Hotel 3*
Number of rooms: 135
Reservation Options:
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Also Known As:
Mount Royal Banff
Hotel Mount Royal
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