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Mount Royal Hotel

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Mount Royal Hotel
Mount Royal Hotel
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1,079 Reviews from our TripAdvisor Community

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Showing 1,010: English reviews
Canmore, Canada
Reviewed 2 days ago NEW

Room was quite small but fine for a place to sleep etc. The small red blanket at the foot of the bed was covered in animal hair, we threw it in a corner and hope housekeeping takes it for cleaning. Staff were friendly and accommodating with a requested late checkout. Location is great and right in the heart of Banff....

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Helpful?
Thank petiteTreasure
Brewsterhospitality1, Front Office Manager at Mount Royal Hotel, responded to this review

Dear petite Treasure, It is a great pleasure for us to read your comment, and we are glad to see that you liked your stay with us. The quality of our guest service is important, and I am glad to read that you were accommodated on your late check out request. I am pleased to read as well that you...

Calgary, Canada
Reviewed 2 days ago NEW

This hotel is right in the heart of downtown Banff on the main drag, with parking in the back and a bus stop that can take you to Sunshine Village. The rooms are clean, warm and a good size. What you'd expect from a quality hotel overall. The staff are pleasant and helpful in case you are trying to figure...

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Helpful?
Thank Antonio Q
Brewsterhospitality1, Front Office Manager at Mount Royal Hotel, responded to this review

Dear Antonio Q, Thank you for time taken to sharing your review with us. We are delighted to read your comment and see that your stay was excellent. Our guest satisfaction is very important and reading comments like yours are so encouraging. Thank you! We hope to see you again on your next trip in Banff. Sincerely, Estelle Lo Piccolo...

Reviewed 3 days ago NEW

I read all the reviews prior to my stay and said regardless i will base my own opinion. The price was amazing, averaged 85 a night for a 4 day weekend. room was clean and well appointed. we were upgraded to a corner room with impressive views. SHOWER HAD GREAT PRESSURE AND TONS OF HOT WATER- Great for post mountain...

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Helpful?
Thank Christopher W
Brewsterhospitality1, Front Office Manager at Mount Royal Hotel, responded to this review

Dear Christopher W, We thank you very much for sharing your feedback with us. We are happy that you liked your stay in our hotel, as well as the hot water, the parking, and the quality of the room. It will be our pleasure to welcome you back anytime at the Mount Royal Hotel. Regards, Estelle Lo Piccolo, Front Office...

Reviewed 4 days ago NEWvia mobile

Boyfriend and I stayed 4 nights. They didn't complain about having our snowboard gear in the room. Great location, walking distance to great food and bars. No taxis needed when having a fun night out. Great for value/price we paid. Clean rooms and hotel. Friendly staff. Stayed in a renovated room. I'd stay again. They provide ear plugs for the...

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Helpful?
Thank Fally M
Brewsterhospitality1, Front Office Manager at Mount Royal Hotel, responded to this review

Dear Fally M, Thank you for your review, it is well appreciated! It is a great for us to see that you stay was nice and that you enjoyed our facilities, our staff, and our location. Please contact us on your next stay, it will be our pleasure to welcome you again. Cheers, Estelle Lo Piccolo Front Office Manager

Mumbai
Reviewed 4 days ago NEW

Situated right on the main street this quiant hotel at banff was a great place to spend a night. Its a few minutes walk from the old bridge where we spent an entire evening and pretty close to a Museum as well. I cant recall the name but there is a shop that claims to have the world best Ice...

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Helpful?
Thank Viraf H
Brewsterhospitality1, Front Office Manager at Mount Royal Hotel, responded to this review

Thank you for sharing your feedback with us! We are very glad to hear that you have enjoyed your stay in Banff, and in our property. Our central location is very convenient for our guests as everything is in walking distance. Our world best ice cream shop is "The Cow", and yes, they have very good and excellent ice cream...

Hampshire
Reviewed 1 week ago

This hotel is right in the centre of town and have good size rooms which are clean and modern. Due to the hotels location they give out free ear plugs incase being so close to Banff centre keeps you awake at night. To be honest we stayed here for 5 nights and only once (without ear plugs any night) did...

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Helpful?
Thank Chino_Mac
Brewsterhospitality1, Front Office Manager at Mount Royal Hotel, responded to this review

Dear Chino_Mac, Thank you for your review. Our hotel is situated in the center of the town, and during the week end, most of the time, the town is busy and people are enjoying Banff until late at night, so his might cause some disturbance form people outside of the hotel. Our Security team is here to maintain the hotel...

Wollongong, Australia
Reviewed 1 week ago via mobile

Stayed at this hotel for two nights with my husband. This hotel is in an ideal location on the main strip of Banff with easy access to restaurants and shopping. My first impression was this hotel is quite unique, not modern but has an older charm. This continued to the fire place that was crackling as I entered the door,...

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Helpful?
Thank thetravelinggirl1
Brewsterhospitality1, Front Office Manager at Mount Royal Hotel, responded to this review

Thank you for taking the time to share your experience with us, we really appreciate it. We are glad to see that you have enjoyed our hotel, the view on the mountains, and our nice staff. However, I am concerned by the "paid parking", as our parking is free, and it I s a first arrive, first served basis. During...

Reviewed 2 weeks ago

Room was big, spacious and clean. Windows facing main street. Washroom clean, strong hot water. cons: A bit noisy like most places in Banff, lots of party goers, so noisy occasionally from the hallway. The room was too warm. Thermostat was not reading correctly or was disabled. Couldn't open the window because it was noisy form the street. They did...

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Helpful?
Thank S B
Brewsterhospitality1, Front Office Manager at Mount Royal Hotel, responded to this review

Thank you for sharing your experience with us, it is well appreciated. It is good to hear that you have enjoyed your room, despite the fact that it was noisy at night. Banff is a living town, and our hotel is located in downtown, nearby restaurants and bars. Also, our parking is free, but is on a first arrived, first...

Reviewed 2 weeks ago

The Mount Royal Hotel in Banff was a great hotel to stay at. The service was great, friendly and very helpful from the front desk right staff through to housekeeping staff. The rooms were lovely, clean and very comfortable. It is in a great location in Banff, central to everything around you. Highly recommended to staff at. Dining at the...

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Helpful?
Thank mmichelle18
Brewsterhospitality1, Front Office Manager at Mount Royal Hotel, responded to this review

Dear mmichelle18, Thank you for sharing this excellent high rated review on your stay at the Mount Royal. We are so glad to see how much you loved your stay, enjoy our hotel staff as well as Tony Roma's. It was our pleasure to serve you, and we hope we will have again the same pleasure in the future. Kind...

Sydney, Australia
Reviewed 2 weeks ago via mobile

Located in the Banff town centre very convenient to shops. Parking can be a pain if you're late coming, all designated spots may be filled and you may need to park a fair walk away. Rooms were big. Overall good experience

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Helpful?
Thank daveqq
Brewsterhospitality1, Front Office Manager at Mount Royal Hotel, responded to this review

Thank you for your nice review, it well appreciated. We are happy to hear that you have enjoyed your stay with us, as well as our room. We would like to precise that our parking is free, but it is on a first arrive, first served basis, but as mentioned it, some spots are available around the hotel. Regards, Estelle...

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
In the heart of Banff, the Mount Royal Hotel offers 135, comfortably appointed and recently renovated guest rooms. All rooms offer a window view and come with 37" LCD TV's, coffee maker, digital clock radio, telephone with voicemail, electronic in-room safe and iron/board & board, hair dryer, climate control (heat and air conditioning)and bathroom amenities. ... more   less 

Additional Information about Mount Royal Hotel

Address: 138 Banff Avenue, Banff, Banff National Park, Alberta T1L 1A7, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range: $67 - $210 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mount Royal Hotel 3*
Number of rooms: 135
Reservation Options:
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Also Known As:
Mount Royal Banff
Hotel Mount Royal
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Questions & Answers

Here's what travelers have asked, with answers from Mount Royal Hotel staff and other travelers.
6 questions
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Rockville, Indiana
11 months ago
over a year ago
Melbourne, Australia

See all questions (6)

Questions? Get answers from Mount Royal Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“ask for a room away from the "pub" if you wanna sleep early”
  • the view once you step on the main road. ...a bit of a zom cam in play
 of 5 bubbles virafh, 4 days ago | Read review
“Good location”
 of 5 bubbles Chino_Mac, 1 week ago | Read review
“try and get a room facing the street...cool at night to watch”
 of 5 bubbles DavesIKnow, Oct 18, 2016 | Read review
“stay somewhere else... but don't go to banff international...that's another dump.”
 of 5 bubbles TRAVELFREAKONE, Oct 16, 2016 | Read review
“Stay above ground level”
 of 5 bubbles IDWiner, Oct 12, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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