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Inns Of Banff

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Traveler (325)
Room & Suite (432)
Pool & Beach (28)
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Overview
  • Excellent11%
  • Very good27%
  • Average30%
  • Poor18%
  • Terrible14%
Travelers talk about
“bears den pub”(15 reviews)
“outdoor hot tub”(25 reviews)
“bus pass”(16 reviews)
AMENITIES
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Restaurant
Room Service
Bar/Lounge
2 Star Hotel
All hotel details
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Rooms
Jun 5Jun 6
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,280)
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All reviewsbears den puboutdoor hot tubbus passsuperior roomfree busmain partbanff avenuethe main streetcoffee makerskiingpassesskiersroamrockiesslopessnow
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1 - 5 of 1,151 reviews
Reviewed 3 days ago via mobile

The front desk were efficient. We could park near our room. The self-service laundry was good. Our room had a balcony with great views, small fridge, microwave, kettle, coffee and a huge bed along with a 3 seater settee.

Thank Jeremy S
Reviewed 5 days ago

the room was very clean, very spacious and well laid out. the staff went above and beyond to ensure all my needs and questions were answered and taken care of. the beds was warm, comfortable and at the end of the day, it embraced me...More

1  Thank John S
Reviewed 1 week ago

Staff were friendly, but..... Saw a server wearing a wrist support thing of some sort, human nature would suggest he might not be washing hands as well as he should because of it, and loading bowls for fruit or yogurt onto buffet table by putting...More

1  Thank lloyds59
Reviewed 1 week ago

My wife and two kids and I stayed here for Mother's Day. We picked it because of the price point. (If you're in Banff you ought not to be staying in your room.) The location was perfect for us. Every mother's day we bring our...More

Thank PegLeg-and-SherBear
Reviewed 1 week ago

Manager not only rude to guests traveling in my tour group but also to guests traveling in another tour group. Inappropriate comments by manager made toward girls serving within hearing distance of guests. Manager made absolutely no effort whatsoever to try and accommodate guests in...More

Thank Allan D
Response from IOB_Manager, General Manager at Inns Of BanffResponded 1 week ago

I am sorry you did not receive the level of service you expected in the hotel restaurant. The staff in the Wildfire Grill normally receive great comments regarding their service and friendliness. I would be very interested to hear more about your experience and your...More

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About
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Shuttle Bus Service
Meeting Rooms
Laundry Service
Multilingual Staff
Things to do
Pool
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
$78 - $521 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
$78 - $521 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveler (325)
Room & Suite (432)
Pool & Beach (28)
Dining (20)
Business Center & Event Rooms (1)
Questions & Answers
Ask a question
Aliuna
November 13, 2017|
AnswerShow all 6 answers
Response from Banff_LodgingCompany | Property representative |
Dear Aliuna, Thank you for your question. We used to have a rooftop pool, but it is no longer in service. We do have an indoor pool and sauna. Kind Regards, Team Inns of Banff
0
Votes
Squirt3437
August 28, 2017|
AnswerShow all 6 answers
Response from Rick G | Reviewed this property |
I did not visit the banquet rooms, and, based on my experience with the rest of the hotel, I wouldn't be in any rush to. The main areas of the hotel (lobby, gift shops) have air conditioning as part of their heating/cooling... More
1
Vote
aucadamom
March 4, 2017|
AnswerShow all 5 answers
Response from Loslonelymom | Reviewed this property |
Laundromat downtown does great job: drop off dirty clothes & pick up clean folded ones couple hours later
1
Vote
Room Tips
"because it is built on a hill, you can drive up to the 3 floor door on the back side of the hotel."
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"153 worked for us. it's the first room as you come in from the parking so not very far to carry your..."
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"Eat at the hotel located directly across the street. Much friendlier staff and less expensive."
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"Mountain view"
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