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Douglas Fir Resort & Chalets

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Traveler (319)
Room & Suite (494)
Pool & Beach (19)
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Overview
  • Excellent30%
  • Very good42%
  • Average16%
  • Poor7%
  • Terrible5%
Travelers talk about
“water slides”(182 reviews)
“full kitchen”(75 reviews)
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Suites
Fitness center
3 Star Hotel
All hotel details
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Reviews (1,069)
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All reviewswater slidesindoor playgroundfull kitchenplay zoneframe chaletliquor storemurphy bedbedroom condotunnel mountainbit datedhot tubwood burningdvd playerfree busdowntown banffflat screenminute drive
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1 - 5 of 1,027 reviews
Reviewed yesterday via mobile

Overall it was very nice. Kids had alot of fun in the waterpark. We were a bit disappointed in the service we received upon arrival. Lady at front counter was very rude. We were to check in at 4pm and when we arrived she stated...More

Thank Krysta P
Reviewed yesterday via mobile

Spacious studio, well equipped kitchen, wood burning fireplace, large patio with a beautiful view, a very comfortable stay. Quite a distance from the town centre but a bus pass is provided with frequent pick ups. Indoor parking spot assigned with the unit. There is a...More

Thank acorn2011
Reviewed 2 days ago via mobile

Checked in to Douglas Fir Resort today - and already extremely disappointed. The woman at the front desk (blonde, appears to be running the desk) was incredibly rude to us, got angry that we asked questions, and was overall very unfriendly. To top it off,...More

Thank Kira L
Reviewed 6 days ago via mobile

Surprised at the high rating for this hotel. I love banff, we’ve stayed at a multiple of hotels and decided to finally stay at the Douglas fir! We were so excited. Our first room was a one bedroom, not bad but very dated. The room...More

Thank ExcitedforCuba789
Reviewed 1 week ago

Nice location out of the hustle and bustle of downtown Banff. Clean though unexceptional rooms with an excellent view of the mountains, we would stay there again. The gentleman (call him Douglas Firbanks as we didn't know his name) on the desk was very accommodating....More

Thank derwynw390
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About
Amenities
Top amenities
Pool
Free Parking
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Children Activities (Kid / Family Friendly)
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Center with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
$145 - $320 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Best Value Hotel in Banff
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$145 - $320 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Best Value Hotel in Banff
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveler (319)
Room & Suite (494)
Pool & Beach (19)
Dining (9)
Amenities (35)
Family and Play Areas (14)
Questions & Answers
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NLM8883
February 10, 2018|
AnswerShow all 2 answers
Response from Mommyoftwinsx2 | Reviewed this property |
if they do, depending what their charge is, you might be better off buying one (a cheap strap to the chair one) as opposed to paying their daily fee for it.
0
Votes
Vimmy A
May 18, 2016|
AnswerShow all 3 answers
Response from meandrai | Reviewed this property |
I stayed in a one bedroom condo which will sleep 4 and I highly recommend. The main building and the other condos are all very close together so no worries about being too far from facilities. The studio condos I believe are... More
0
Votes
Room Tips
"Ask whether the axe is secured before you book"
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"room with the loft was so much fun"
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"The 2 and 3 bedroom chalets are literally right back in the trees."
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"Rooms along the outside of the property have the best forest and mountain views."
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