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Douglas Fir Resort & Chalets

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Douglas Fir Resort & Chalets
Douglas Fir Resort & Chalets
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896 Reviews from our TripAdvisor Community

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Showing 870: English reviews
Camrose
Level Contributor
55 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

We have often stayed at Douglas Fir when in Banff. It is clearly in need of updating. The breakers blew when we turned on the bathroom and bedroom lights at the same time, twice. We called it in to maintenance. Was repaired the next day. Shower head was leaking and spraying water on the drop ceiling panels, which had that... More 

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Thank Butlerdunn
Alberta, Canada
Level Contributor
82 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This was our 2nd time in Douglas Fir. We rented a chalet, 2 bed rooms with 2 twins each room, 1 pull out in the living room, 1 queen in the main floor bed room. The chalet is perfect for 2 families, total to about 5 adults and 2 kids. Living room and kitchen is pretty tight. Washroom is a... More 

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Thank mrsTravellingMama
New Mexico
Level Contributor
356 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 146 helpful votes
3 of 5 stars Reviewed 1 week ago

Located up the hill from Banff city center, this hotel has comforable room and other amenities, but it is a bit older and some updating is warranted. It was quiet at night and the balcony offered some peaceful moments.

Helpful?
Thank BrianTravelholic
Portland
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Hotel is located out of town, up the hill, close to a bus stop, to get back to town, because parking in town is tight. Chalets are rustic, mixed matched furniture, but you get a kitchen and living space. All this is ok for two days but there was no internet in the room. They give you a password like... More 

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Thank Barbara M
1 review
3 of 5 stars Reviewed 2 weeks ago

Hotel is on a good location and has a lot of things to do with children. Rooms are spacious and clean but really old. There is everything you need but I expected more for that price. WiFi is DISASTER! If you want to send an e-mail, you have to stay awake to 2 AM because it is not possible to... More 

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Thank Martin S
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We recently stayed at Douglas Fir for 5 days while in Banff visiting family. We had a one bedroom condo with a loft. We had a great experience and would not hesitate to stay there again. The rooms were clean and housekeeping did a great job daily. There was a slight smell of smoke due to our room having a... More 

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Thank Rajbar
Level Contributor
4 reviews
2 of 5 stars Reviewed 2 weeks ago

Very expensive for not much in room. Free Wifi is a joke - it is impossible to access and so underpowered that you should not count on it. Staff explanations about the Wifi were comical - they had ten excuses, but none of them included "it's weak and underpowered." I also attempted to use my CAA card upon booking, but... More 

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Thank Ken K
Aylmer, Canada
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We enjoyed our 4 night stay at Douglas Fir. Yes, the rooms and hotel need an update, but they were clean and roomy enough. We really loved the water slide and pool area! Yes, the wifi wasn't good...but just hang out on the balcony and be unconnected for a while! We were able to use the shuttle service quite often-... More 

Helpful?
Thank 5kidrose
North Vancouver, Canada
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

We stayed here and found our loft chalet (sleeps 8 - three queen, one pull-out couch) was well stocked, very large and very clean. We were provided with eggs, bacon, cereal, bread, butter, cream, for complimentary in-room breakfast. Our kids loved the water slides and the natural surroundings of the hotel location. Wifi was terrible and the rooms could use... More 

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Thank cdYVR
Level Contributor
58 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We stayed in the 1 bedroom loft condo. It had tired decor but was clean and well kept. Confortable beds and pillows good sized areas with heaps of room for our family of five compared to most accommodation options and the big plus of two toilets. Kids loved the indoor pool play area. Was suprised to find it also offered... More 

Helpful?
Thank Wendy R
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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Self-Serve Laundry
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
Banff’s Finest Family Accommodation, located on peaceful Tunnel Mountain. All units have full kitchen, air-conditioning, fireplace (most are wood-burning) and flat-screen TVs, DVD players and Plug n’Play panels (families can now bring their electronic gaming systems). Amenities include 2 BRAND NEW giant indoor waterslides, swimming pool, kiddie pool, games room, multilevel indoor playzone, saunas, whirlpools, steam room, fitness room, barbecue stations and FREE/UNLIMITED use of the Town of Banff shuttle bus. Free WiFi and internet kiosk, free local calls and free parking. ... more   less 

Additional Information about Douglas Fir Resort & Chalets

Address: 525 Tunnel Mountain Drive, Banff, Banff National Park, Alberta T1L 1B2, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range: $122 - $250 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Douglas Fir Resort & Chalets 3*
Number of rooms: 130
Reservation Options:
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Also Known As:
Douglas Fir Resort & Chalets Hotel Banff
Douglas Fir Resort And Chalets
Douglas Fir Hotel Chalets
Douglas Fir Banff
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