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Douglas Fir Resort & Chalets

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964 Reviews from our TripAdvisor Community

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Toronto, Canada
Reviewed 1 week ago via mobile

Stayed 3 nights at Douglas Fir in Banff with 4 adults and 2 kids for ski holiday in a loft suite. Bathrooms and bedrooms were great. Towels were thick and beds were wonderful with nice sheets. Kitchen was fine. Fairly new skiers carpet throughout (durable ski boot stuff). Unfortunately the bench dining suite was so dirty you could not tell...

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Thank babyelephant00
Edmonton, Canada
Reviewed 1 week ago

I first came to Douglas Fir Resort back in 1999. It was my first time ever visiting Banff as I had recently emigrated from the UK. Going back it hasn't changed much at all. But still it's decent, kept up okay and worth a look at if staying in Banff. Enjoy...

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Thank Brett K
alberta
Reviewed 1 week ago

We stayed in a 1 bedroom loft Chalet - 2 queen beds and half bath in the loft, a living room, kitchen eating area, full bath, and separate bedroom with queen bed on the main floor. (immediately up about 8 steps upon entry) We are not fussy... but for any place over $230/night this is just completely SUB PAR! Thank...

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Thank canada134
Reviewed 2 weeks ago via mobile

We have stayed here as a family a number of times. The facility is perfect for family travel, we have stayed in the chalets and the hotel. Underground parking, pools, water slides, and play area, a hit with the kids. The new out door hot tub is great year round and the views stunning. Sure the hotel is dated and...

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Thank Travis12345
Calgary, Canada
Reviewed 2 weeks ago

we had a sleepless night because of Rodents in the room running around due to late night we spend night sitting. No body wanted to go to the washroom as well. we checked out very early morning. Management still charged full rent.

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2Thank raksh2017
Saskatoon, Canada
Reviewed 3 weeks ago via mobile

Very disappointed with our stay. We chose to stay an a Chalet this time. We have stayed in the condos before and they were not too bad, but this stay was not very enjoyable. First off there was not a designated parking spot and we were told to just park in visitor parking. We have young kids and carrying luggage...

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Thank BanffDBD13
Aix En Provence
Reviewed 3 weeks ago

We spent 9 days here. We rented a Condo. During the first weekend we had impression being in a hostel NOT in a family resort as they advertise it. We were surrounded by three rooms full of drunk and very noisy young guys who were using abusive language. They organised a party above us! Moreover they were moving on and...

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Thank PraxiAixEnProvence
Guelph, Canada
Reviewed 3 weeks ago

Quiet comfortable accommodation that has not changed much, if at all, since I first stayed here 21 years ago. The price is great for a roomy unit in Banff that has a full kitchen and 3 beds (2 in a loft) plus a pullout couch. The kitchen is adequately, but not well, stocked and is small. The access to 2...

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Thank Silent_Traveller_11
Saskatchewan
Reviewed 4 weeks ago

Our family of three planned a trip to Banff, AB during the week of February 20 and decided to stay here under the Bed and Make Your Own Breakfast rate. We arrived and were checked in with no issues as the front desk was staffed with two employees so there was no waiting. As we were staying in a studio...

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Thank ReginaSKTraveller
Edmonton, Canada
Reviewed February 15, 2017

We stayed here for a night while visiting Banff. Its an older hotel that is well maintained. Units were well equipped and our boys loved the slides. Everyone's back was a bit red after since the slides are a bit rough in areas. Play area was indoors and huge. Our boys had a great time. Price seemed a bit high...

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Thank Jamie B
Management response:

Thank you, we are glad to hear you and your family enjoyed the large water park and hope to see you again soon!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Multilingual Staff
  • Self-Serve Laundry
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
Banff’s Finest Family Accommodation, located on peaceful Tunnel Mountain. All units have full kitchen, air-conditioning, fireplace (most are wood-burning) and flat-screen TVs, DVD players and Plug n’Play panels (families can now bring their electronic gaming systems). Amenities include 2 BRAND NEW giant indoor waterslides, swimming pool, kiddie pool, games room, multilevel indoor playzone, saunas, whirlpools, steam room, fitness room, barbecue stations and FREE/UNLIMITED use of the Town of Banff shuttle bus. Free WiFi and internet kiosk, free local calls and free parking. ... more   less 

Additional Information about Douglas Fir Resort & Chalets

Address: 525 Tunnel Mountain Drive, Banff, Banff National Park, Alberta T1L 1B2, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range: $132 - $291 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Douglas Fir Resort & Chalets 3*
Number of rooms: 130
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Also Known As:
Douglas Fir Resort And Chalets
Douglas Fir Resort & Chalets Hotel Banff
Douglas Fir Hotel Chalets
Douglas Fir Banff
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Questions & Answers

Here's what travelers have asked, with answers from Douglas Fir Resort & Chalets staff and other travelers.
5 questions
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Questions? Get answers from Douglas Fir Resort & Chalets staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Stay Elsewhere!”
 of 5 bubbles canada134, 1 week ago | Read review
“Don't rent Condo!! Very noisy place!”
 of 5 bubbles PraxiAixEnProvence, 3 weeks ago | Read review
“The lower unit chalets are great if you have kids...no worrying if them running around in the unit will annoy other guests!”
 of 5 bubbles sophiej586, Feb 12, 2017 | Read review
“Book ahead if possible.”
 of 5 bubbles Pitter04, Jan 20, 2017 | Read review
“If you have kids make sure you are close to swimming and playground”
 of 5 bubbles Smalaniuk, Jan 12, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question