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Overall it was very nice. Kids had alot of fun in the waterpark.
We were a bit disappointed in the service we received upon arrival. Lady at front counter was very rude. We were to check in at 4pm and when we arrived she stated...More
Spacious studio, well equipped kitchen, wood burning fireplace, large patio with a beautiful view, a very comfortable stay. Quite a distance from the town centre but a bus pass is provided with frequent pick ups. Indoor parking spot assigned with the unit. There is a...More
Checked in to Douglas Fir Resort today - and already extremely disappointed. The woman at the front desk (blonde, appears to be running the desk) was incredibly rude to us, got angry that we asked questions, and was overall very unfriendly.
To top it off,...More
Surprised at the high rating for this hotel. I love banff, we’ve stayed at a multiple of hotels and decided to finally stay at the Douglas fir! We were so excited. Our first room was a one bedroom, not bad but very dated. The room...More
Nice location out of the hustle and bustle of downtown Banff. Clean though unexceptional rooms with an excellent view of the mountains, we would stay there again. The gentleman (call him Douglas Firbanks as we didn't know his name) on the desk was very accommodating....More
I stayed in a one bedroom condo which will sleep 4 and I highly recommend. The main building and the other condos are all very close together so no worries about being too far from facilities. The studio condos I believe are... More
I stayed in a one bedroom condo which will sleep 4 and I highly recommend. The main building and the other condos are all very close together so no worries about being too far from facilities. The studio condos I believe are in the main building. I did not have a view from my window (though just step outside and the beautiful jagged mountains are visible from anywhere on the property) but to my surprise on the morning we checked out a herd of elk was grazing right outside my suite and could be viewed from the deck.