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Douglas Fir Resort & Chalets

525 Tunnel Mountain Drive, Banff, Banff National Park, Alberta T1L 1B2, Canada
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Douglas Fir Resort & Chalets
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883 Reviews from our TripAdvisor Community

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Showing 857: English reviews
Melbourne, Australia
Level Contributor
7 reviews
4 hotel reviews
2 of 5 stars Reviewed 5 days ago NEW via mobile

The 1 bedroom "condo" wasn't what I would have expected for the price- I realise we were there at peak time- what they charged you for a cook your own breakfast was good value- pull out wall bed was very uncomfortable- small swimming pool was very noisy with kids jumping in and screaming- parents totally oblivious to it all -... More 

Helpful?
Thank B G
St. Albert, Canada
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

We stay here EVERY TIME we go to Banff. Hotel is close to town, rooms are spacious and comfy. You can pre order some meals prior to checking in like bacon, eggs, cereal, milk, steak etc...all rooms are stocked with everything you need for cooking. Wooden fireplaces are the best but some rooms have gas ones. There are also dog... More 

Helpful?
Thank Arkas954
Menifee, California
Level Contributor
27 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 1 week ago NEW via mobile

I had held the room with a Discover card. Fairly popular in the U.S., but not nearly as widely accepted in Canada. When I arrived to pay, I was told they don't take Discover. Then, why did they hold the room with my Discover deposit? We worked that out and were given a room. This first room really smelled bad... More 

Helpful?
Thank Robert T
Boca Raton, Florida
Level Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 1 week ago

We spent three nights in a family suite with friends- three bedrooms and four bathrooms. There was plenty of room, even at the dining room table. The only negative is that I feel there is a slight danger if you have children with you. The upstairs bedroom have an open area looking down into the living room that would have... More 

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Thank Nancy D
Murrells Inlet, South Carolina
Level Contributor
146 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We spent three days in Banff and stayed in the Douglas Fir Resorts. Great location on the edge of town but still closed enough to walk (about 2 km). If you'd rather use public transit, a bus to town and back stops at the hotel. The we had was large and clean with a kitchenette and a real wood burning... More 

Helpful?
Thank Joseph B
Edmonton, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

When I called the front desk to tell them wifi didn't work I was told it was not working because I was in the mountains. I spend a lot of time in the area and I know other resorts do not have wifi issues. This is the second time we stayed at this resort. I have also visited family who... More 

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1 Thank tj-albertan
Calgary, Canada
Level Contributor
76 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed at the Douglas Fir in two different rooms during our stay; one of their 3-bedroom, 2-storey chalets and in a one-bedroom + loft smaller chalet. The rooms were large and terrific for a multi-generational stay with adults and kids of varying ages. That said, they were very dated and showing their age (the A/C in the first chalet... More 

Helpful?
Thank MichaelBurjack
Winchester, England
Level Contributor
43 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We spent two nights here in a studio apartment. The room was very comfortable with a full kitchen, so we were able to eat in and relax both evenings after busy days sightseeing and hiking. There was an outside area with lovely mountain views. Also we liked the secure, underground parking. I must give special mention to the guys on... More 

Helpful?
Thank Denny2
Leuven, Belgium
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

We thoroughly enjoyed our stay here. We stayed in a loft and found it to be spacious, clean and well equipped. The waterpark was great for the kids and the outdoor hot tub is lovely. The hotel would benefit from an onsite bar and I don't know why they pretend to have WiFi. We were told it would go "on... More 

Helpful?
Thank Gayle M
Maui
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We have been staying at the Douglas Fir for over a decade now, usually 2-3 times a year. The amenities are great, however, the wifi reception is poor. Our last two stays we were unable to get any signal to connect to the Douglas Fir WiFi.

Helpful?
Thank Ivan T
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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Self-Serve Laundry
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
Banff’s Finest Family Accommodation, located on peaceful Tunnel Mountain. All units have full kitchen, air-conditioning, fireplace (most are wood-burning) and flat-screen TVs, DVD players and Plug n’Play panels (families can now bring their electronic gaming systems). Amenities include 2 BRAND NEW giant indoor waterslides, swimming pool, kiddie pool, games room, multilevel indoor playzone, saunas, whirlpools, steam room, fitness room, barbecue stations and FREE/UNLIMITED use of the Town of Banff shuttle bus. Free WiFi and internet kiosk, free local calls and free parking. ... more   less 

Additional Information about Douglas Fir Resort & Chalets

Address: 525 Tunnel Mountain Drive, Banff, Banff National Park, Alberta T1L 1B2, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range: $121 - $285 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Douglas Fir Resort & Chalets 3*
Number of rooms: 130
Reservation Options:
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Also Known As:
Douglas Fir Resort & Chalets Hotel Banff
Douglas Fir Resort And Chalets
Douglas Fir Hotel Chalets
Douglas Fir Banff
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