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Douglas Fir Resort & Chalets

Traveler (342)
360
Panoramas (15)
Room & Suite (493)

About

#27 of 33 hotels in Banff
Location
Cleanliness
Service
Value
Banff’s Finest Family Accommodation, located on peaceful Tunnel Mountain. All units have full kitchen, air-conditioning, fireplace (most are wood-burning) and flat-screen TVs, DVD players and Plug n’Play panels (families can now bring their electronic gaming systems). Amenities include 2 Giant indoor waterslides, swimming pool, kiddie pool,outdoor hot tub, games room, multilevel indoor playzone, saunas, whirlpools, steam room, fitness room, barbecue stations and FREE/UNLIMITED use of the Town of Banff shuttle bus. Freeinternet kiosk, free local calls and free parking.
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Property amenities
Pool
Free parking
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Children Activities (Kid / Family Friendly)
Heated pool
Hot Tub
Indoor pool
Laundry Service
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Sauna
Self-Serve Laundry
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Room features
Air conditioning
Microwave
Refrigerator in room
Family Rooms
Kitchenette
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Family
1,149Reviews
8Q+A
100Room tips
Traveler rating
  • 341
  • 471
  • 187
  • 83
  • 67
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Popular mentions
This is what passes for reasonably priced accommodation in Banff, but it really seems like a roadside motel for four-star rates. That said, it is perfectly clean and we watched the Raptors win on the night we stayed, so much is forgiven! The “mountain view” is really a view of a
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Staff were not friendly or helpful and complained that I was 30min late checking out. Dog fee was uncalled for - no amenities for the dogs $25 per dog per night. Staff said none of the pet fee went to the local animal shelter. Room was substandard in 70's décor, worn and
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Every time we are in Banff we choose to stay at Douglas Fir Resort as it is up Tunnel Mountain away from city centre and we always ask for a room on the third floor with mountain views. We also always enjoy the woodturning fireplace. This resort is definitely showing some wear
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Room with a loft ok, Pool is in poor condition. Staff has low morale. One staff member spent his whole time telling me how bad it was at douglas fir. The cleaning is mediocre and a result of poor management
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The 1970’s called, and they want their hotel decor back. Was super unimpressed with the hotel as well as the staff who were very rude. Pool was sprinkled with dirty, wet towels on the floor down the stairway with staff that were too busy on their phones to even care. Will never
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PRICE RANGE
$140 - $320 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
douglas fir resort & chalets hotel banffdouglas fir resort and chaletsdouglas fir hotel chaletsdouglas fir banff
LOCATION
CanadaAlbertaCanadian RockiesBanff National ParkBanff
NUMBER OF ROOMS
130
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