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Charlton's Banff

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Charlton's Banff
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722 Reviews from our TripAdvisor Community

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Showing 672: English reviews
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 25, 2012

We did enjoy our stay, we stated in the loft suite and it was romantic. However there is zero insulation in the walls and you can hear the traffic and other patrons clearly. That being said though, the staff was very friendly and helpful and we would stay again.

Helpful?
1 Thank Shayshay13
Calgary, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed March 20, 2012

I surprised my husband with a weekend away for his birthday. We had a great time. I loved having a room with a fireplace and a couch area to have a drink and sit by the fire. I struggled with the temperature upstairs. The fan in our room worked very well, however you needed to put in on the maximum... More 

Helpful?
1 Thank Carolyn G
Copenhagen, Denmark
Level Contributor
71 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed March 14, 2012

Stayed for 8 days in February 2012 at Charlton Cedar Court in Banff. We had a two bedroom app. with a kitchen between the bedrooms. The room was clean and comfortable, the breakfast (complimentary) was nice - and a very good service at the breakfast. A 10 minutes walk takes you down town Banff with plenty of shops, restaurants and... More 

Helpful?
1 Thank Thodin
Calgary, Alberta, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 11, 2012

The only thing I didn't love about this property was having to go outside to get to the pool. Otherwise, the room was great, very clean, and the breakfast was very good also. The pool, hot tub and steam room were a nice bonus. I would definitely recommend this hotel.

Helpful?
1 Thank Allison L
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed February 27, 2012

We had a good time staying in this hotel. The service was the best – I misplaced my iphone and the employee at reception allowed me to use her computer behind the desk to track my phone online. Breakfast was nothing special, but still nice to have for free! I had no problem with the spiral staircase and actually felt... More 

Helpful?
3 Thank Alex C
mommyshann
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed February 20, 2012

Outdoor corridors, motor inn style. Rooms are clean and have been updated. We stayed in a split room with 2 queens. This means that there is 2 bedrooms each with its own queen bed, with the bathroom and a kitchenette between the rooms. Great for families with younger children who need to go to bed earlier than mom and dad.... More 

Helpful?
2 Thank mommyshann
Calgary, Canada
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed February 20, 2012

Stayed at the Charlton's Cedar Court for a two night stay (purchased through living social) in a loft suite and enjoyed a bottle of sparkling wine and truffles upon check-in. Room was very clean and the free breakfast provided daily was really good. Very fresh fruit, hard/soft boiled eggs, breads, yogurts and plenty of other fresh and healty items to... More 

Helpful?
3 Thank ken420
Edmonton, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed February 14, 2012

Hello. Website description & pictures were fair representation of facilities & rooms. Staff were friendly & we had a positive experience 10Feb12. Items for note: Have to walk outside to access rooms & pools (not sure if all rooms setup this way). The pool shower was either really hot or really cold. Family room #227 worked well for 2-adults &... More 

Helpful?
2 Thank John S
Calgary
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed February 8, 2012

The loft suite was nice, enjoyed the fireplace and a two flat screen/big screen tvs one on the lower level and one in the bedroom. The lower level was cold but luckily we brought a blanket a long and wore warm clothing (and turned the fireplace on). We enjoyed the pool, hot tub and continental breakfast. My main complaint was... More 

Helpful?
2 Thank ac9827
Edmonton, Alberta
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed February 7, 2012

Pro's: The contential breakfast has a nice spread. Toast, bagels, jam/jelly/cream cheese, hard boiled eggs, fruit salad, yogurt, pastry, juices. Staff, though very busy, were helpful. Offered extra help to those with kids. :-) Thank you! Swimming pool was a big hit! Though it's VERY CHILLY, kids are just thrilled to have one available to splash in. Hot tub was... More 

Helpful?
1 Thank LianaS
BanffManagement, Guest Relations Manager at Charlton's Banff, responded to this review

Thank you for posting a review on your recent stay at the Charlton's Cedar Court. We can benefit from your review as it points out the Good with the Bad. I have passed along your comments regarding the steam room to our maintenance team to have this fixed immediately. I am sorry you found the room layout of the kitchenette... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Multilingual Staff
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Charltons Banff is located 5 blocks from downtown Banff. This 3.5 star resort was created in the classic alpine style with natural cedar, combined with a relaxed and comfortable atmosphere, it makes the Charltons Banff the perfect Rocky Mountain Retreat. Start the day with a complimentary Continental Breakfast. After a busy day of mountain activities relax in the indoor pool and whirlpool. ... more   less 

Additional Information about Charlton's Banff

Address: 513 Banff Ave., Banff, Banff National Park, Alberta T1L 1B4, Canada (Formerly Charlton's Cedar Court)
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range: $102 - $204 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Charlton's Banff 3*
Number of rooms: 57
Reservation Options:
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Also Known As:
Charlton`s Cedar Court Hotel Banff
Charltons Cedar Court Banff
Charltons Cedar Court Hotel Banff
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Questions & Answers

Here's what travelers have asked, with answers from Charlton's Banff staff and other travelers.
2 questions
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Questions? Get answers from Charlton's Banff staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Don't take the loft. You'll be running up and down a small spiral staircase at night to go to the bathroom.”
 of 5 bubbles atigy, Oct 15, 2016 | Read review
“I don't think they have good rooms”
 of 5 bubbles CalgaryCst, Oct 12, 2016 | Read review
“Stay somewhere else!”
  • from the couch-
  • This is the vew of the living room from the entryway door.
  • other half or the tiny livingroom.
 of 5 bubbles 202teresar, Oct 10, 2016 | Read review
“Although we did not have a view, we enjoyed the loft room with the fireplace.”
 of 5 bubbles Tperru, Oct 5, 2016 | Read review
“Bottom floor rooms are handy if you have a lot of stuff coming in and out of the car each day.”
 of 5 bubbles coocookuchoo, Sep 12, 2016 | Read review
5 of 5
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