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Banff Ptarmigan Inn

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Banff Ptarmigan Inn
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1,056 Reviews from our TripAdvisor Community

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Showing 995: English reviews
Calgary, Canada
Reviewed July 2, 2012

Firstly let me say I am a fan of this property, have stayed a number of times and regularly recommend it on forums here due to location, price and service but I really think management needs to listen to feedback and actually act on it. The good first ..........check in friendly as ever, breakfast ok food and good service, beds...

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Helpful?
Thank OmanRob
Management response:

Dear Rob, Let me start by saying thank you for staying with us and for stating the features that you enjoyed about our property and our service. Now down to the nitty gritty. You are absolutely correct, our rooms can become very warm, and I know this first hand, as I make a point of staying at the hotel in...

mumbai
Reviewed July 2, 2012

Great location in the heart of the main street close to all the shopping and restaurants. Lots of crisscross corridors so finding you room is like a puzzle. Lovely clean hotel and excellent restaurant indoors.

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1Thank Farz_Mumbai
Thornhill, Canada
Reviewed June 26, 2012

We arrived there on a hot day in June and the room was really hot. They only provided with a fan which did not do the job. The window has no screen so to have it open, all dust and bugs would be coming into the room. Bathroom is small with the sink outside. Some rooms have two double beds...

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2Thank dtlau
Management response:

Welcome home. Our hotel unfortunately does not have air conditioning; however the mountains usually cool off at night, returning the room to comfortable temperature. I do apologize that your room did not have a screen, we are in the process of completing our spring maintenance and a number of our screens were being repaired or replaced, regretfully we did not...

dundee scotland
Reviewed June 21, 2012

The location of the hotel is excellant, it situated on the main street in banff so its close to everything in the townsite. The room was clean and big, the bed comfy. The bathroom is a little small but the space is sufficent. The price in comparison to some hotels on the main street is reasonable and the food in...

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3Thank alinissa
Management response:

Welcome home and thank you so much for the review, and especially the room tip to other travelers. On that note, all Standard hotel rooms will have a view of the lobby or atrium and all Superior rooms will have an outside view, please keep this in mind when booking. As always we are happy to do our outmost to...

Winnipeg
Reviewed June 20, 2012

The Ptarmigan Inn has one of the best locations in Banff! Close to everything, yet just outside of the Bar strip so it's quiet at night. Rooms were extrememly clean and the bed was really comfortable. Staff were extrememly friendly. This is the perfect place for people who want to be close to Banff ammenities and get a good night's...

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3Thank Erin1088
Calgary, Canada
Reviewed June 19, 2012

Rooms were spotless, beds extremely comfortable, great breakfast and super friendly staff

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2Thank Hannah T
Sudbury, Canada
Reviewed June 17, 2012

We totally enjoyed our stay with Banff Ptarmigan Inn. The staff were exceptionally friendly, and the breakfast was fantastic. The room was great for the price, however was a little warm (central air would have been perfect). We would defininately stay with them again. :)

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2Thank lavoiekr
Reviewed June 15, 2012

Was not impressed with the clogged bathtub, told reception to fix it but wasn't fix during my stay Breakfast was fantastic, great service left my charger behind and reception was very helpful with returning it to me

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Helpful?
2Thank colin h
littleworld, General Manager at Banff Ptarmigan Inn, responded to this review

Thank you very much for taking the time to write your review. I apologize that we did not take care of your bathtub issue right away, and I have followed up with each department as to why this was not fixed immediately. We will do our best to ensure there are no delays in the future. I am so happy...

Canada
Reviewed June 15, 2012

We read all the reviews on how warm the rooms can be at the Inn but we still took a chance. We first booked a standard room with a window but found it just didn't suit our needs. We were upgraded to a superior room almost immediately. The room overlooked the inner courtyard which was nice as we as we...

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1Thank Mariagrey
Calgary, Canada
Reviewed June 9, 2012

We booked a room after receiving a great deal on the rate. I couldn't believe that we got a room in a hotel right on Banff Avenue and a 4 minute walk to the shops. The outside of the hotel is lovely, the lobby is ok. The hotel provides free underground parking which is very nice and the complimentary breakfast...

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5Thank sonbax
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Room Service
  • Free Breakfast
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Shuttle Bus Service
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
- Located on Banff Avenue, one short block from downtown Banff- Includes Full buffet breakfast with a made to order omelette station- Indoor hot tubs, sauna, steam and fitness equipment- The Meatball Pizza and Pasta- 134 cozy hotel rooms- The Sundance and Atrium function rooms for small to mid-size - meetings/receptions- Complimentary wireless internet access in all guest rooms- Heated underground parkade with free parking (first come basis)- Complimentary Roam Bus passes for the Banff transit system. ... more   less 

Additional Information about Banff Ptarmigan Inn

Address: 337 Banff Avenue, Banff, Banff National Park, Alberta T1L 1H8, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range: $70 - $272 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Banff Ptarmigan Inn 3*
Number of rooms: 134
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Also Known As:
Banff Ptarmigan Hotel Banff
Ptarmigan Inn Banff
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Questions & Answers

Here's what travelers have asked, with answers from Banff Ptarmigan Inn staff and other travelers.
8 questions
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Questions? Get answers from Banff Ptarmigan Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for a room without noise from the bar.”
 of 5 bubbles C3228DMruthp, Sep 14, 2016 | Read review
“Rooms were quite insulated from noise on the second floor, overlooking the main street - did not hear a thing!”
 of 5 bubbles gschmidt528, Sep 2, 2016 | Read review
“Ensure the cooling/heating is working and ask for a room with a bathroom that is larger than a matchbox!!”
 of 5 bubbles MHRWHITE, Aug 22, 2016 | Read review
“Don't take rooms that are street facing.”
 of 5 bubbles 843yuvals, Jul 31, 2016 | Read review
“Room 102 no air, faced a parking lot”
 of 5 bubbles 106laureenb, Jul 29, 2016 | Read review
5 of 5
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