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Banff Ptarmigan Inn

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1,076 Reviews from our TripAdvisor Community

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Showing 1,014: English reviews
Vancouver, Canada
Reviewed July 18, 2012

Great location, helpful staff, clean rooms, and pet friendly! Excellent value. Recommendations: they NEED to get A/C! The fans just don't cut it in July! Oh, and the "fitness centre" is a corner of the pool room. Falsely advertised, imo. We would definitely stay here again, with or without the dog:)

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Helpful?
1Thank MsEAB
calgary
Reviewed July 17, 2012

Perfect Location! Clean, quiet and comfortable! I've stayed all over Banff and this is definetly the best hotel in the price range. I will Definetly be staying here again!

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1Thank beachbum1982
toronto
Reviewed July 16, 2012

What this hotel doesn't have in the sleek modern furnishings of the chain hotels, it more then makes up for in location. Location, location, location baby. Its practically center strip if I was to use a Vegas term. The hotel and room are super clean and tidy and they gave us a balcony room when we only were expecting a...

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1Thank jrs101
littleworld, General Manager at Banff Ptarmigan Inn, responded to this review

Welcome home and thank you so much for such a detailed and helpful review. A few items to add information to; In Room safes – we do not have safes in the room; however we offer complimentary safety deposit boxes at the front desk, with 24 hour access. Parking - it can fill up quickly, however we do have a...

Stockton-on-Tees, United Kingdom
Reviewed July 16, 2012

Having stayed many times in Banff we knew the standard of most of the hotels and we were not disappointed with the Ptarmigan. We had an outside room which overlooked an adjacent building but it was very fresh & clean with comfortable beds. Very pleasant staff so a great short stay as part of our fly/drive.

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1Thank John_T2646
Nottingham, United Kingdom
Reviewed July 15, 2012

This hotel is situated central to all you need the rooms are very comfortable and the staff where very helpful and pleasant well worth a visit great value for money

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Helpful?
Thank Tracey B
ontario
Reviewed July 14, 2012

We were extremely disappointed with our stay. Our room was unbearably hot-there was no a/c and we each had to sleep with a fan pointed directly on us. We unfortunately got a room that had no windows to the outside and was overlooking the lobby. We had to listen to the breakfast crowd while trying to sleep as the door...

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1Thank jrth
PHOENIX
Reviewed July 11, 2012

In a great part of town, very clean, wonderful front desk, have bikes available. Free Breakfast and not just continental style - made to order omlets.

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Helpful?
2Thank FRIBOB
Hamilton, Canada
Reviewed July 11, 2012

Stayed here early July 2012. Great location, right downtown and easy to access all the shops and tourist attractions. Beds were very comfortable. Omelette breakfast is a nice bonus. We had some issues with the parking lot filling up at night and had to park on the street. Cleaning staff did not remove dirty dishes from the room. Overall a...

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Helpful?
2Thank Rebcan
Management response:

Welcome home and thank you for your review. We are glad to hear that you enjoyed most of your stay and wanted to let you know that I have met with housekeeping to ensure that we are more diligent about removing dirty dishes from guest rooms. In regards to the lack of parking, during the peak season we occasionally experience...

Houston
Reviewed July 10, 2012

Stayed in June 2012. Loved the location - very close to downtown and all the activities/restaurants. Must visit THE EDDIE! Excellent burger and 'special drinks'. Parking in the garage can be a challenge sometimes; especially with a SUV. But with help from some other visitors :) we did it! Overall - excellent place to stay and would stay there again...

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1Thank cehrunnr
Rochester, New York
Reviewed July 9, 2012

Very nice reasonably priced hotel. The staff are very friendly and the hotel has nicely furnished clean rooms. The hallways can be a little confusing, but once you find your way it is ok.

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1Thank mrscleo
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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Shuttle Bus Service
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
- Located on Banff Avenue, one short block from downtown Banff- Includes Full buffet breakfast with a made to order omelette station- Indoor hot tubs, sauna, steam and fitness equipment- The Meatball Pizza and Pasta- 134 cozy hotel rooms- The Sundance and Atrium function rooms for small to mid-size - meetings/receptions- Complimentary wireless internet access in all guest rooms- Heated underground parkade with free parking (first come basis)- Complimentary Roam Bus passes for the Banff transit system. ... more   less 

Additional Information about Banff Ptarmigan Inn

Address: 337 Banff Avenue, Banff, Banff National Park, Alberta T1L 1H8, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range: $90 - $295 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Banff Ptarmigan Inn 3*
Number of rooms: 134
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Also Known As:
Banff Ptarmigan Hotel Banff
Ptarmigan Inn Banff
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Questions & Answers

Here's what travelers have asked, with answers from Banff Ptarmigan Inn staff and other travelers.
9 questions
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Questions? Get answers from Banff Ptarmigan Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Room with a balcony”
648niamhg, 1 week ago | Read review
“All rooms being refurbished to high standards.”
claryNorthampton, Mar 11, 2017 | Read review
“If you're looking for quality, don't stay here.”
MyViews_11, Jan 6, 2017 | Read review
“Ask for a room without noise from the bar.”
C3228DMruthp, Sep 14, 2016 | Read review
“Rooms were quite insulated from noise on the second floor, overlooking the main street - did not hear a thing!”
gschmidt528, Sep 2, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question