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Banff International Hotel

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Banff International Hotel
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768 Reviews from our TripAdvisor Community

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Showing 687: English reviews
Edmonton, Alberta, Canada
Level Contributor
101 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed January 2, 2015

We just stayed here for the second time. Stayed 2 nights late Dec. The rooms are clean, need a little updating but very well equiped with everything. Rooms are also very large. We had no issues at all and giving it a very good rating. Price in late december was over 200 bucks a night, but its busy season, wont... More 

Helpful?
Thank David K
MRHGuestServices, Front Desk Supervisor at Banff International Hotel, responded to this review

Dear David K First of all let me thank you very much for continuing to make the Banff International Hotel, your hotel of choice during your trips to Banff and for taking the time to leave us your feedback. We always strive to provide positive experiences such as yours and we are proud to have achieved that goal on the... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed January 2, 2015 via mobile

This hotel isn't the most luxurious hotel I've stayed at in Banff, but considering we booked last minute for New Years and everything was sold out, it did the job. The rooms are very dated however they are in the middle of a complete renovation. Even tho everything was old it was very clean. The bed was comfortable with plush... More 

Helpful?
Thank Karolina K
MRHGuestServices, Front Desk Supervisor at Banff International Hotel, responded to this review

Dear Karolina K Thank you for your recent review of the Banff International Hotel. First let me say that we completely understand and agree with our guests about the age of the hotel and as you pointed out quite rightly we have begun our major renovations to address this concern. We do apologize for some our shortcomings, the state of... More 

Sydney, New South Wales, Australia
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed December 30, 2014

I spent a lovely 7 nights at Banff International and it exceeded ny expectations. I had a comfortable room at a really affordable price, the staff were fantastic and it's banff avenue location is perfect for walking to restaurants and other attractions and handy to buses to get out to more distant places. I loved it, thanks for a great... More 

Helpful?
1 Thank Cherie B
MRHGuestServices, Front Desk Supervisor at Banff International Hotel, responded to this review

Dear Cherie B On behalf of all of us at Brewster Hospitality we’d like to thank you very much for taking the time to write this glowing review of the Banff International Hotel. Guest experiences like yours are what we strive hard to deliver and we are very happy to hear you had such a positive experience with us and... More 

Edmonton, Canada
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed December 28, 2014 via mobile

My wife and I stayed for a few days in August with my in-laws and our niece (5 people total in the room). We booked one of the larger suites with washroom and one bed on the main level, plus an additional bedroom in the loft level. We have stayed at this hotel a number of times, primarily for the... More 

Helpful?
1 Thank AWS1980
MRHGuestServices, Front Desk Supervisor at Banff International Hotel, responded to this review

Dear AWS1980 Thank you for your honest review of the Banff International Hotel Our goal is to exceed guest expectations and we deeply regret we were not able to do so during the occasion of your visit and we sincerely apologize for the issues that brought you to that conclusion. We definitely agree one of our biggest issues that you... More 

Saskatoon, Canada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 19, 2014

This hotel is a little dated in the carpet in the main areas and the room furniture, but for the price, the cleanliness, the location and the service, I would highly recommend it. I have stayed in banff previously at much more expensive hotel and this was very comparable in overall experience.

Helpful?
2 Thank Lori C
MRHGuestServices, Front Desk Supervisor at Banff International Hotel, responded to this review

Dear Lori C Thank you very much for taking the time to leave us your glowing review of the Banff International Hotel. Let me first say that we at Brewster Hospitality very much agree with your point about the hotel being dated, which is why I am proud to say we are in the middle of the first phase of... More 

Kinnegad, Ireland
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed December 18, 2014

What a beautiful Hotel, fabulous staff and the views are breathtaking. Inside is fantastic, parts are "rustic - old English style". Staff were super friendly. I wish i could have spent more nights there. Bring heavy jackets for outside walks.

Helpful?
1 Thank Rory T
MRHGuestServices, Front Desk Supervisor at Banff International Hotel, responded to this review

Dear Rory T On behalf of all of us at Brewster Hospitality I would like to thank you very much for your glowing review of our property. Experiences like yours are what we always strive to provide to all our guests and we are proud that we achieved that goal on the occasion of your visit. We look forward to... More 

2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed December 18, 2014 via mobile

My wife and I bought an explore Rockies package and this hotel was included. First I'd like to thank David at the front desk very accommodating tries to help you in any way he can, great service from him and all his staff . The hotel room was a good for the price and very nice it is a bit... More 

Helpful?
2 Thank Sam
bihmanagement, Front Office Manager at Banff International Hotel, responded to this review

Dear Sam: Thank you for taking the time to post a review of our property. We appreciate your positive comments and we are very pleased you enjoyed your stay. In particular, I was happy to see your recognition of David's very accommodating nature - David excels at going the extra mile for guests. It is such a pleasure to see... More 

Medicine Hat, Canada
Level Contributor
79 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed December 11, 2014 via mobile

As usual a comfortable stay we had the loft room for our family which was very spacious. We attended the winter start night run and the hotel provided the perfect base. Staff very friendly, parking was not great had to park on the street 5 min walk away but minor problem. Breakfast at Ricky's attached to the hotel is a... More 

Helpful?
1 Thank Jason W
MRHGuestServices, Front Desk Supervisor at Banff International Hotel, responded to this review

Dear Jason W Thank you for your recent review of the Banff International Hotel First and foremost I would like to apologize for the issues you had with parking and Rickys. Our Parking has a height limit of 6 foot 1 and so I would imagine that is why you had to opt for street parking, our Front Desk will... More 

Cochrane, Alberta
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed December 10, 2014

I can't say enough about Banff International Hotel the staff are amazing. We have stayed there twice now once on our own and just this past weekend took all our foreman and their wives out for the night. Being a large group things usually get alittle messy but the staff were more than happy to help and things went great.... More 

Helpful?
2 Thank Michelle D
MRHGuestServices, Front Desk Supervisor at Banff International Hotel, responded to this review

Dear Michelle D Thank you for your recent review of the Banff International Hotel We are extremely happy to hear that our staff could be so helpful to you and your group and it fills us with great pride to receive comments like yours about their performance. We also thank you for pointing out our fantastic location and we are... More 

Toronto, Canada
Level Contributor
66 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed December 1, 2014

This hotel has a nice large and yet warm feel to the lobby. The desk is open 24 hrs for check in, which we needed as we caught the 10.30pm shuttle and arrived 12.40am. Nice and quiet despite being on the main strip. The rooms are basic but moderately sized with a deep bath and a coffee machine in the... More 

Helpful?
1 Thank OpheliaSam
MRHGuestServices, Front Desk Supervisor at Banff International Hotel, responded to this review

Dear OpheliaSam We are very happy to hear that you had such a positive experience during your visit and from all of us at Brewster Hospitality we thank you for taking the time to leave us your glowing review of the Banff International Hotel. We are also glad to hear you could take such full advantage of our great location... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Banff International Hotel

Address: 333 Banff Avenue | Box 1040, Banff, Banff National Park, Alberta T1L 1B1, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range: $92 - $279 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Banff International Hotel 3*
Number of rooms: 162
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