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Elk + Avenue Hotel

1,510 reviews
#11 of 34 Hotels in Banff
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Traveler (254)
Room & Suite (263)
Pool & Beach (21)
Overview
  • Excellent29%
  • Very good41%
  • Average20%
  • Poor7%
  • Terrible3%
Travelers talk about
Free Wifi
Free Parking
Breakfast Available
Hot Tub
Non-Smoking Hotel
Restaurant
Room Service
3.0 Star Hotel
All hotel details
Offers from Elk + Avenue Hotel
Hotel deals
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Rooms
Jan 28Jan 29
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,510)Write a Review
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407
550
282
107
45
Show reviews that mention
All reviewsbanff international hotelgreat locationricky's restaurantunderground parkingloft roomthe main streetshops and restaurantsgood sizefront desk staffhot tubcentre of townclose to downtownmini fridgebeds were comfortablecoffee makersteam roommountain view
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191 - 195 of 1,391 reviews
Reviewed September 30, 2017

Awesome stay! Great bang for your buck! On point concierge service and friendly staff who were helpful in assisting me with what I wanted to do and where I needed to go. I love the design and color scheme and the guest rooms were contemporary...More

Review collected in partnership with this hotel
Thank SassySteph1234
Response from Brewsterhospitality1, Front Office Manager at Elk + Avenue HotelResponded October 2, 2017

Thank you for sharing your experience with such a lovely review. I am thrilled to read that you had an awesome stay and that you loved the design and feel. It is also fantastic to hear your feedback regarding our staff. Warm Regards, Daren Hill...More

Reviewed September 29, 2017

This is a great hotel located right in downtown Banff. The rooms are nice and very clean. The hotel staff are wonderful - we had some last minute changes forced upon us by fires in the area and the staff found a way to add...More

Thank TwinCitiesFishinNutz
Response from Brewsterhospitality1, Front Office Manager at Elk + Avenue HotelResponded October 2, 2017

Thank you for choosing the Elk + Avenue for your stay and for your feedback on our "great hotel". We truly appreciate the positive things you have had to say about our rooms and for pointing out how "wonderful" the staff are. Your words mean...More

Reviewed September 28, 2017

The staff was very friendly and helpful. Joshua was helpful, but the most memorable staff member was Shirley at the front desk. She made sure everything was super easy going and lovely for me. Honestly she is the part of my experience I would say...More

Review collected in partnership with this hotel
Thank 566tarahc
Response from Brewsterhospitality1, Front Office Manager at Elk + Avenue HotelResponded October 2, 2017

Thank you Tarah for sharing your experience of staying with us and for letting us know how positively Shirley contributed to a memorable Banff vacation. While your praise is reward enough, I am sure we can show Shirley how important we consider her efforts to...More

Reviewed September 26, 2017

We stayed at Elk & Avenue for one night and choose it for the central location and price. The room was clean, simple and modern with a cottage feel. There was a lot of noise from road traffic obviously being right down on the Banff's...More

Thank bonnie123Ontario
Response from Brewsterhospitality1, Front Office Manager at Elk + Avenue HotelResponded September 28, 2017

Thank you for sharing your experience of staying at the Elk + Avenue. I am very pleased that you appreciated the clean, simple, and modern feel of our rooms and our efficient check-in and out process. It is also nice to know guests are happy...More

Reviewed September 26, 2017

We visited Elk and Avenue on our first night in Canada and found the welcome at check in to be unfriendly and disinterested. Thankfully this attitude seemed to be an exception rather than the rule but it wasn't a good start. We had a noisy...More

Review collected in partnership with this hotel
Thank thomaskS2536OP
Response from Brewsterhospitality1, Front Office Manager at Elk + Avenue HotelResponded September 28, 2017

Thank you for choosing the Elk + Avenue Hotel for your recent stay and for taking the time to review us. The standard we set for ourselves is to always be welcoming and friendly so it is disappointing to read that this was not your...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Restaurant
Free High Speed Internet ( WiFi )
Bar/Lounge
Room Service
Hotel Amenities
Free Parking
Meeting Rooms
Laundry Service
Multilingual Staff
Room Service
Dry Cleaning
Business Center with Internet Access
Banquet Room
Conference Facilities
Breakfast Available
Room amenities
Refrigerator in room
Things to do
Restaurant
Bar/Lounge
Hot Tub
Details
Price range
$110 - $317 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
$110 - $317 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (254)
Room & Suite (263)
Pool & Beach (21)
Dining (10)
Hotel & Grounds (257)
Bathroom (16)
Questions & Answers
Ask a question
sue6295
December 16, 2017|
AnswerShow all 2 answers
Response from CDN S | Reviewed this property |
Nope.
0
Votes
Katrina S
November 3, 2017|
AnswerShow all 4 answers
Response from clarkeronald | Reviewed this property |
Yes
0
Votes
hngg190
July 29, 2017|
AnswerShow all 3 answers
Response from tonlea | Reviewed this property |
Check out is 11am, we arrived early and was given our room straight away I think it depends on availability on the day and if your room is ready Fantastic hotel
1
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Room Tips
"Best views"
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"Ground floor may be near pathway check."
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"Ask for a King room in the newly renovated part of the hotel"
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"make sure you avoid hotel main entrance side facing rooms."
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