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Elk + Avenue Hotel

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1,003 Reviews from our TripAdvisor Community

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Showing 906: English reviews
Workington, United Kingdom
Reviewed August 20, 2016 via mobile

After a warm welcome and check in at a bright and modern reception we were given directions to the underground parking lot. Our room was one of the suites at the front of the hotel which was amazing with fab views to the mountains modernly decorated and has TV in the sitting area and bedroom. We read mixed reviews about...

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Helpful?
1Thank Kirkwoods
Brewsterhospitality1, Front Office Manager at Elk + Avenue Hotel, responded to this review

Thank you for choosing the Banff International Hotel for your visit in Banff. I am very pleased to hear of the exceptional experience you received during your stay with us. We strive to provide our guests with a high level of comfort with our modernized rooms and lobby and with the dedication of our staff as ambassadors in Banff. I...

Reviewed August 18, 2016

Convenient location, if you walked out the side entrance you come up to a supermarket. Make sure you can go with a partner to the grocery.this way one will wait on line while the other gets what is needed. Very close to the heart of town.

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Helpful?
Thank arlene l
Brewsterhospitality1, Front Office Manager at Elk + Avenue Hotel, responded to this review

Thank you for sharing your experience of staying at the Banff International Hotel. We strive to provide our guests with a high degree of comfort and are happy to hear that you enjoyed a comfortable stay. Being located across the street from the IGA supermarket is one of the convenient perks of our location and we thank you for your...

Edmonton, Canada
Reviewed August 17, 2016 via mobile

Our family stayed at the Banff International Hotel in July 2016 in two separate rooms. Even though this hotel is ideally located in Banff just on the edge of the core area, the benefit ends there. Many of the rooms have been recently renovated, but a large percentage of their rooms face multiple small dark dingy shafts on the building...

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Helpful?
2Thank Ulwazi
Brewsterhospitality1, Front Office Manager at Elk + Avenue Hotel, responded to this review

Thank you for submitting a review of your stay. Each and every guest staying with us is accorded the same level of respect and treatment. Whether guests are booking via Expedia or with us directly, we demonstrate an equal degree of caring. Our hotel does not have air-conditioning in our rooms and this fact is made clear on both Expedia’s...

Columbus, Ohio
Reviewed August 16, 2016

The hotel is in a great location next to all the shops and restaurants. We parked in the hotel's secure garage and walked everywhere. The newly renovated room was modern and very comfortable. Only downside was no a/c.

Review collected in partnership with this hotel
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Helpful?
Thank bethk209
Brewsterhospitality1, Front Office Manager at Elk + Avenue Hotel, responded to this review

Thank you for choosing the Banff International Hotel and for sharing your experience of your recent stay. I was very pleased to read that you had a good experience while you were staying with us, and that you enjoyed the "super" location of the hotel. Please do visit us again if you return to the area. Warm Regards, Daren Hill...

Phoenix, Arizona
Reviewed August 13, 2016

This hotel is beautiful. The room was great. Their staff is great. There was an error in our reservation from the booking side and they were really kind about working with us to fix it. We stayed for 2 days. Everything was within walking distance. I absolutely hope to return.

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Helpful?
1Thank AZSoccerGoddess
Brewsterhospitality1, Front Office Manager at Elk + Avenue Hotel, responded to this review

Thank you for sharing your recent experience at the Banff International. We strive to consistently provide our guests with an exceptional stay that will provide lasting memories of the iconic destination that is Banff. It is very rewarding for us to learn of your appreciation for the beauty of the hotel and the room, and for the kindness of the...

Toronto, Canada
Reviewed August 12, 2016 via mobile

I like this hotel, rooms were good, clean and TV and clean washroom and had all required stuff in it. I am traveling in October 3rd I booked this hotel again it's not bad price either, u might get 20-25 cheaper other hotel but than u have to take car everywhere. it's centre point of the city, with in half...

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Helpful?
Thank Aj5335
Brewsterhospitality1, Front Office Manager at Elk + Avenue Hotel, responded to this review

Thank you for taking the time to review your experience with us. We are very happy to learn that we could provide you with such an enjoyable stay that you will be back again soon. We always strive to ensure our rooms are clean and comfortable and that our guests are truly happy with every stay. We look forward to...

Ashford, United Kingdom
Reviewed August 12, 2016

We visited as part of a tour, the tour was budget, so I can't imagine that the room was terribly expensive. However, this was one of the best hotels we stayed in on our 3 week visit to the US and Canada. The rooms are very generously sized, more like an apartment (Without a kitchen!) The rooms were clean and...

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Helpful?
Thank Eloisehannah
Brewsterhospitality1, Front Office Manager at Elk + Avenue Hotel, responded to this review

Thank you for sharing your experience of staying at the Banff International Hotel. The solid recommendation you have given us is warmly appreciated. Your review has hit upon some of our key features: clean, comfortable and spacious rooms, modern décor, and helpful staff. We thank you for your feedback and your recognition of us as one of the best hotels...

Austin, Texas
Reviewed August 9, 2016

We really enjoyed this hotel in Banff. The rooms are spacious, and the beds are comfy! The front desk is also helpful and informative. That is always a plus. The location is awesome, with options for parking included. I will definitely stay here again if I ever visit the area. Please note that the hotel does not have A/C so...

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Helpful?
Thank ROSEAUSTIN
Brewsterhospitality1, Front Office Manager at Elk + Avenue Hotel, responded to this review

Thank you for choosing the Banff International for your recent stay. We are very pleased to hear that you enjoyed your stay here so much and your appreciation of our comfy beds and spacious rooms is duly noted. Our August nights in Banff do cool down considerably but we do plan all the same to incorporate A/C into our rooms...

London
Reviewed August 9, 2016

The parking system is a little confusing. A few points to help others: - you need to check-in before you can use car park (which is free). - on check-in they will give you a passcode to enter once you get to the car park - on getting to the car park, which will have a garage door, make sure...

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Helpful?
Thank turningpoint177
Brewsterhospitality1, Front Office Manager at Elk + Avenue Hotel, responded to this review

Thank you for providing a review of your recent stay at the Banff International and for giving our fellow travelers some helpful suggestions regarding what to anticipate from our parking. We do indeed give out a passcode and directions at check-in. It is very good to know you were satisfied with the pillows and mattress- we think comfortable bedding is...

Reviewed August 8, 2016 via mobile

超棒的旅館服務! 一開始進房間的時候還覺得也還好而已 一般般 然後後來因為我需要一點零錢就跟櫃檯換錢 換1張10塊,1張5塊,5個硬幣(我不是故意刁鑽是我必須這樣換 然後櫃檯小姐的態度還是很好沒有白眼我😂 因為我在住2天 所以不希望有人進來打掃 因為我的東西都在 結果回來一進房就看到這個!!! 第一次看到這麼貼心的旅館!通常都你不要就算了 Because I lived here for two nights. So I don't want any housekeeping in the second day. My stuffs r everywhere. I don't want anyone to get in. But!!!!! When I came back, I saw this! It's really really really sweet❤️

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Helpful?
Thank Tsai Yu L
Brewsterhospitality1, Front Office Manager at Elk + Avenue Hotel, responded to this review

Thank you for choosing the Banff International Hotel for your stay in Banff. We are very pleased that you were able to experience our staff doing their utmost to make your stay comfortable. Thank you for the kind words. Warm Regards, Daren Hill Front Office Manager Brewster Hospitality

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Amenities

Highlights
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Just a few steps from the quaint streets and ample restaurants, shopping and nightlife of downtown Banff, Elk + Avenue Hotel brings an upscale twist to the classic mountain escape. Whether you're looking for a relaxing après-ski sanctuary or a big night on the town, our contemporary designed rooms pair clean, minimalist design with cozy Rocky Mountain-inspired elements to create the ideal accommodation for exploring the best of Banff. ... more   less 

Additional Information about Elk + Avenue Hotel

Address: 333 Banff Avenue | Box 1040, Banff, Banff National Park, Alberta T1L 1B1, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range: $110 - $272 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Elk + Avenue Hotel 3*
Number of rooms: 162
Reservation Options:
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Also Known As:
Banff International Hotel
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Questions & Answers

Here's what travelers have asked, with answers from Elk + Avenue Hotel staff and other travelers.
10 questions
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Questions? Get answers from Elk + Avenue Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Our room was on the side away from any roads and was very quiet. We had a reasonable view of the mountains.”
 of 5 bubbles 926vanessas, 2 weeks ago | Read review
“front of the hotel has the nicest views as does the back, sides aren't the best view”
 of 5 bubbles MellieMcIntyre, Feb 15, 2017 | Read review
“great location”
 of 5 bubbles 976marissah, Feb 14, 2017 | Read review
“New section has king size beds”
 of 5 bubbles tomeA9236KH, Feb 3, 2017 | Read review
“Talk with front desk. They were very, very accommodating!”
 of 5 bubbles gordp924, Jan 29, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question