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Banff International Hotel

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Banff International Hotel
Banff International Hotel
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828 Reviews from our TripAdvisor Community

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Showing 741: English reviews
Winnipeg, Canada
1 review
5 of 5 stars Reviewed March 6, 2016

We are here for snowboarding and everything was great! Natalie at the front desk was exceptionally helpful! We would def come back. Parking was easy. Good location. Was able to walk everywhere around town.

Review collected in partnership with this hotel

Helpful?
Thank W9837EWjustins
Brewsterhospitality1, Front Office Manager at Banff International Hotel, responded to this review

We would love to welcome you back as well. Thank you for the 5-star review. I am glad everything was great and I wish to thank you from my heart for the tremendous praise you have given Natalie. She is absolutely tireless in her helpfulness. Your recognition means a lot. Sincerely, Daren Hill Front Office Manager Brewster Hospitality More 

Toronto, Canada
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 6, 2016

We booked 20 of the modern rooms at this hotel for our wedding. The staff were very friendly and booked my wife and I one of the suites for the same group rate. All of our guests had a good stay and the hotel is in a perfect location. Overall you get great value here with the renovated rooms and... More 

Review collected in partnership with this hotel

Helpful?
Thank Josh B
Brewsterhospitality1, Front Office Manager at Banff International Hotel, responded to this review

Thank you for the outstanding review. It is wonderful to hear that your wedding group found great value with our renovated rooms and that everyone enjoyed a good stay. Thank you as well for the appreciative comments regarding the staff and the "perfect" location. It is a real pleasure to find our guests have had a memorable stay and I... More 

San Francisco
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed March 5, 2016

This is a great place for the price, it is clean, warm, great location and the staff are friendly, shout out to Natalie & Calum! Rickys diner I was going to avoid for breakfast, as usually hotel breakfast are poor quality and overpriced, but this place was tasty, good portions, the service did vary however depending on which waitress you... More 

Helpful?
Thank Visulube2
Brewsterhospitality1, Front Office Manager at Banff International Hotel, responded to this review

Thank you for the superb recommendation of our hotel. Your feedback is appreciated and we are happy that you found the renovated rooms lovely and spacious. Above all, it is a great pleasure to hear your appreciation of Natalie and Calum. They work very hard at making our guests time in Banff feel extra special. They really take it to... More 

Halifax, Canada
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed March 2, 2016

I had stayed at this hotel a few years ago in the past and thought it to be of good value and reasonably comfortable. However, this past weekend I was somewhat disappointed. It is currently under renovations (although the price seemed to be the full price as was charged in the past), the room had light fixtures hanging out of... More 

Helpful?
Thank Pal H
Brewsterhospitality1, Manager at Banff International Hotel, responded to this review

Good day Pal H, Thank you for your insightful review of our Banff International Hotel. Reviews like your own gives us the opportunity to see how our hotel is doing and to ensure any improvements that can be done are completed to prevent any further issues with our incoming guests. We send our sincere apologies for the experience you had... More 

Travelers are raving about these Banff hotels

Glasgow, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed February 29, 2016

As many people have said, the hotel is under renovation, but the reception staff (Calum and an English lad, sorry forgot your name) more than compensated for this minor inconvenience. We had a newly renovated room which was very nice. There were a few things let the hotel down slightly, they were minor problems with the housekeeping and the fact... More 

Helpful?
Thank Elaine R
Brewsterhospitality1, Front Office Manager at Banff International Hotel, responded to this review

One of the best aspects of operating a hotel in Banff in the winter is the opportunity it affords to meet and get to know guests who are staying for a long time, such as yourselves on a ski holiday. I am so happy that Calum and Daniel made your stay that much more pleasant. They both truly thrive with... More 

Melbourne, Australia
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed February 29, 2016 via mobile

The room was great - I was in a newly refurbished too which was very comfortable. Bathroom was nice and had plenty of shelf space for my things - it is one of my pet annoyances when the bathroom has nowhere to put things. The staff were very helpful, they gave me a kettle so I could make my own... More 

Helpful?
1 Thank RaeGarvie
Brewsterhospitality1, Front Office Manager at Banff International Hotel, responded to this review

It is wonderful to hear that you found the newly refurbished room very comfortable and that the bathroom met your needs well. Thank you also for the great feedback on the helpfulness of the staff and on the benefits of the location. While our new Keurig machines do come with tea pods, we will continue to have kettles and tea... More 

Edmonton, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 29, 2016

Modern loft is perfect for a big family, lots of room.Accomodation was awesome,very clean,staff are very helpful in terms of parking big trucks.Its in the heart of Banff,infront of the skating park,right beside Safeway.Overall I recommend this hotel

Helpful?
1 Thank JonahKeeGumera2016
Brewsterhospitality1, Front Office Manager at Banff International Hotel, responded to this review

Thank you so much for your recommendation. We are thrilled that you enjoyed an awesome stay in Banff and that the Modern Loft room suited your family to perfection. Your comments about the the staff, our location, and the cleanliness are warmly appreciated. We would love to host you for another stay. Sincerely, Daren Hill Front Office Manager Brewster Hospitality More 

Edmonton, Alberta
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed February 25, 2016 via mobile

I stayed here for a weekend trip with my boyfriend and overall had a nice stay. The hotel is under renovations, and the new rooms look much nicer. We were staying in an older room. At first we were assigned a room on the top floor, but after trying to have a shower we had to request to move. The... More 

Helpful?
Thank aliciacO9224QZ
Brewsterhospitality1, Manager at Banff International Hotel, responded to this review

Hi aliciacO9224QZ, Thank you for your review of our Banff International Hotel. We do appreciate hearing from all our guests whether it be good or bad. I am glad to see you were able to enjoy your stay during our renovations, which will be completed before summer 2016. We do apologize for the issues you incurred with the water supply... More 

Selkirk, Ontario Canada
Level Contributor
102 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 stars Reviewed February 24, 2016

Stayed here last weekend and we really liked everything there, except for the loudness of outside partiers Friday night. The room was warm so we opened the window and even though we were facing a side street it was loud. Other than that the staff were all very friendly and helpful, the room was on the efficiently laid out and... More 

Helpful?
Thank Genla
Brewsterhospitality1, Manager at Banff International Hotel, responded to this review

Good day Genia, We thank you so much for the fabulous review of our Banff International Hotel! I was so happy to hear you liked everything that we have to offer, such as our location and our efficiently laid out room with spacious and clean bathrooms. I am sorry to hear there was some issues with noise outside your room,... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 20, 2016 via mobile

I've been staying at the banff international hotel for years, the location is unbeatable. With the upgrades that they are doing to the rooms this place will be my home away from home, in Banff for years to come. You are literally a block away from all of the action that downtown banff has to offer. The staff, especially Calum,... More 

Helpful?
Thank Hecktor8282
Brewsterhospitality1, Front Office Manager at Banff International Hotel, responded to this review

Thank you for the fantastic recommendation. We greatly appreciate the time you have taken to compose a review and are very grateful for the kind words for Calum, the staff, and the great service. It is also a pleasure to see "Best location in Banff" as your review title. We are glad that you love the location and are more... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Banff International Hotel

Address: 333 Banff Avenue | Box 1040, Banff, Banff National Park, Alberta T1L 1B1, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range: $91 - $263 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Banff International Hotel 3*
Number of rooms: 162
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