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Elk + Avenue Hotel

Traveler (327)
Room & Suite (292)
Pool & Beach (22)
Overview
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Hot Tub
Non-Smoking Hotel
Restaurant
Family Rooms
3 Star accommodation
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Rooms
Dec 23Dec 24
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,904)
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1,760 results
Traveler rating
586
691
315
117
51
Traveler type
Time of year
LanguageEnglish
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586
691
315
117
51
Show reviews that mention
All reviews banff international hotel great location ceiling fan ricky's restaurant underground parking loft room the main street shops and restaurants good size central location would stay here again ski bus front desk staff centre of town hot tub mountain view lake louise
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1 - 5 of 1,760 reviews
Reviewed 5 days ago

I brought my mother, myself, and my young daughter to Banff to experience the stunning snow covered mountains at the beginning of December. I was an exceptional experience! The costumer service representative upgraded our room at check in (to a family room) and it was...More

Review collected in partnership with this hotel
Thank Ambassador287683
Response from PursuitBanff, Front Office Manager at Elk + Avenue HotelResponded 3 days ago

Thank you for sharing your exceptional experience of staying at the Elk + Avenue. We are thrilled that you were so impressed with the upgrade offered by the front desk and that this really helped accentuate your experience. Clean, modern, and fantastic service is wonderful...More

Reviewed 1 week ago via mobile

We arrived after travelling for 28 hours... check in was easy and fast! Receptionist was friendly and explained everything. Our room is great, we have a street view but can also see the Mountains. Our bed is soooo comfortable ensuring a wonderful sleep. Hotel position...More

Thank lindalN712JO
Response from PursuitBanff, Front Office Manager at Elk + Avenue HotelResponded 1 week ago

Thank you for sharing your experience at the Elk + Avenue and for the warm recommendation. We are delighted that you enjoyed a "perfect" stay and that everything from our friendly reception staff to the sooo comfortable bed exceeded expectations. Nothing beats a wonderful sleep....More

Reviewed 1 week ago

Great location, staff extremely friendly and helpful every November for the last 4 years I have so at the Elk and Avenues and have never had an issue with the staff or rooms. Walking distance to the main shopping area .More

Review collected in partnership with this hotel
Thank Quest04435685148
Response from PursuitBanff, Front Office Manager at Elk + Avenue HotelResponded 1 week ago

Thank you for choosing to stay with us again for the fourth year. It is a great pleasure to hear from return guests and to know what we are doing well. I am thrilled you find the staff extremely friendly and helpful and that you...More

Reviewed 1 week ago

This hotel is in a great location. I probably would have given it a better rating if it wasn't for our unfortunate experience with the front desk staff. We were woken up in the middle of the night due to an error on their end...More

Review collected in partnership with this hotel
Thank Camper33750375736
Response from PursuitBanff, Front Office Manager at Elk + Avenue HotelResponded 1 week ago

Thank you for choosing to stay with the Elk + Avenue for your ski trip. I am glad that you enjoyed the hotel's great location and our proximity to ski shuttle stops. Regarding your unfortunate experience, I have spoken with the night clerk and explained...More

Reviewed 1 week ago via mobile

Stayed here for one night only. It's clean and staff are very nice. Rooms are an interesting mix of styles. The bed and pillows were less comfortable than I would prefer. Location is great for proximity to the shops and restaurants in town.More

Thank timwit61
Response from PursuitBanff, Front Office Manager at Elk + Avenue HotelResponded 1 week ago

Thank you for choosing the Elk + Avenue Hotel for your recent stay. We are pleased to know that you enjoyed our great location and that you were impressed by the staff and cleanliness. Our goal is to have a choice of pillows in each...More

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About
Description
Just a few steps from the quaint streets and ample restaurants, shopping and nightlife of downtown Banff, Elk + Avenue Hotel brings an upscale twist to the classic mountain escape. Whether you're looking for a More relaxing après-ski sanctuary or a big night on the town, our contemporary designed rooms pair clean, minimalist design with cozy Rocky Mountain-inspired elements to create the ideal accommodation for exploring the best of Banff. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Banquet Room
Breakfast Available
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Refrigerator in room
Sauna
Wheelchair access
Pool
Beachfront
Room Service
Spa
Breakfast included
Fitness Center with Gym / Workout Room
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
162
Price range
$103 - $300 (Based on Average Rates for a Standard Room)
Also Known As
Banff International Hotel
Location
Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
162
Price range
$103 - $300 (Based on Average Rates for a Standard Room)
Also Known As
Banff International Hotel
Location
Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Photos
Traveler (327)
Room & Suite (292)
Pool & Beach (22)
Dining (10)
Amenities (9)
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Questions & Answers
Ask a question
Dreamer315642
November 21, 2018|
AnswerShow all 4 answers
Response from damien770 | Reviewed this property |
The room we had had 2 queen size beds.
0
Votes
Michael C
September 30, 2018|
Answer
Response from Caroline G | Reviewed this property |
Their phone number is listed online as +1 403-762-5666; hope that's helpful!
0
Votes
lynne c
September 25, 2018|
AnswerShow all 5 answers
Response from Paul Catherine L | Reviewed this property |
We did not see any provision for dogs but we weren't looking as we didn't have dogs
1
Vote
Room Tips
"Ask for a room towards the back if you need quiet."
randomaus
Nov 2, 2018
Read review
"If you can get a room facing the back it would probably be quieter."
KenD391
Oct 18, 2018
Read review
"Room 342 is enormous with views over the high school to the mountains beyond."
nemoCardiff
Oct 11, 2018
Read review
"Suite located on corner of 3rd floor was perfect,"
Newseniors
Sep 30, 2018
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