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Banff International Hotel

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Banff International Hotel
Banff International Hotel
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808 Reviews from our TripAdvisor Community

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Showing 722: English reviews
Calgary, Canada
Level Contributor
105 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 226 helpful votes
4 of 5 stars Reviewed yesterday NEW

We recently spent a couple of nights here. My daughter & I decided to have a quick mountain getaway and got a really good deal at this hotel. Firstly, I've stayed here before and must say the recent renos are really great! The rooms are very contempory now and bright and airy. The only drawback and it was quite major... More 

Helpful?
1 Thank sunlover57
San Francisco, California
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Overall, the room was not bad. It had a loft with the beds and a sofa bed/living room downstairs that was clean, there is a round table and a Keurig machine available to use as well. The door was pretty noisy though and the living area does look a little outdated. Lobby was really nice and the location is great.... More 

Helpful?
1 Thank meanone111
Brewsterhospitality1, Front Office Manager at Banff International Hotel, responded to this review

Thank you for taking the time to share your experience. We wish to provide our guests with an exceptional experience within an exceptional natural environment and we are happy to hear that you enjoyed a pleasant experience while staying here. Warm Regards, Daren Hill Front Office Manager Brewster Hospitality More 

Port Colborne, Canada
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

What can one say about Banff, Alta. that hasn't already been said. Stupendous, spectacular, all the superlatives you can name. Shopping is endless, the view is out of this world. People are extremely friendly, the service is outstanding.

Helpful?
Thank Marilyn R
Brewsterhospitality1, Front Office Manager at Banff International Hotel, responded to this review

We are glad to hear that you are among the many who have had a wonderful experience in Banff. Because we are located in such a remarkable place, we do wish to provide outstanding service that matches our spectacular environment and we deeply appreciate your praise. Please come again. Warm Regards, Daren Hill Front Office Manager Brewster Hospitality More 

Hong Kong, China
Level Contributor
48 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

We were being assigned to have a room at the ground floor, which was opposite to a supermarket. The room was noisy as there were trucks unloading at the supermarket at night. It was worse on Friday night, as people were yelling in the street, throwing cans and there was also a mild explosion at around 3am. We did not... More 

Helpful?
1 Thank Jessica W
Brewsterhospitality1, Front Office Manager at Banff International Hotel, responded to this review

Thank you for reviewing your recent stay with us. We do appreciate hearing your feedback. Please know that our front desk staff are always available and willing to help with any concerns; for example, there is a temperature control located on the back of the fridge that the staff are happy to come and adjust or describe over the phone.... More 

Florida Keys, Florida
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

Nice moderate hotel. Staff very kind when we had a room problem . rooms were clean and well,kept. The small restaurant in the hotel was so so and not cheap. The staff were great though . Wifi pretty good. You have to ask for a kettle and fridge but they are happy to oblige. Couldn't be more helpful with local... More 

Helpful?
Thank janewZ7612CN
Brewsterhospitality1, Front Office Manager at Banff International Hotel, responded to this review

Thank you for sharing your feedback on your recent visit. It is great to hear that the staff more than met your expectations. They do work hard to accommodate our guest's needs and are determined to go the extra distance to achieve guest satisfaction. It is also great to know that you appreciated the efforts of our housekeeping team who... More 

Perth, Australia
Level Contributor
92 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

We stayed for 2 nights as part of a group. I think the room was a great size but what I found there was no information folder in the room nor in any of my friends rooms. Therefore we had no idea about the hotel services etc. The fridge hardly worked and what was in there was just cool. The... More 

Helpful?
1 Thank robycoll
Brewsterhospitality1, Front Office Manager at Banff International Hotel, responded to this review

Thank you for taking the time to review us. While I am glad to hear that you enjoyed the spaciousness of the room and our location, it is disappointing to hear that your stay didn't meet expectations. Each aspect of your feedback will be reviewed and we will use the information you have provided to improve our services. Non-functioning fridges... More 

Workington, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

After a warm welcome and check in at a bright and modern reception we were given directions to the underground parking lot. Our room was one of the suites at the front of the hotel which was amazing with fab views to the mountains modernly decorated and has TV in the sitting area and bedroom. We read mixed reviews about... More 

Helpful?
1 Thank Kirkwoods
Brewsterhospitality1, Front Office Manager at Banff International Hotel, responded to this review

Thank you for choosing the Banff International Hotel for your visit in Banff. I am very pleased to hear of the exceptional experience you received during your stay with us. We strive to provide our guests with a high level of comfort with our modernized rooms and lobby and with the dedication of our staff as ambassadors in Banff. I... More 

Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Convenient location, if you walked out the side entrance you come up to a supermarket. Make sure you can go with a partner to the grocery.this way one will wait on line while the other gets what is needed. Very close to the heart of town.

Helpful?
Thank arlene l
Brewsterhospitality1, Front Office Manager at Banff International Hotel, responded to this review

Thank you for sharing your experience of staying at the Banff International Hotel. We strive to provide our guests with a high degree of comfort and are happy to hear that you enjoyed a comfortable stay. Being located across the street from the IGA supermarket is one of the convenient perks of our location and we thank you for your... More 

Edmonton, Canada
Level Contributor
48 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

Our family stayed at the Banff International Hotel in July 2016 in two separate rooms. Even though this hotel is ideally located in Banff just on the edge of the core area, the benefit ends there. Many of the rooms have been recently renovated, but a large percentage of their rooms face multiple small dark dingy shafts on the building... More 

Helpful?
2 Thank Ulwazi
Brewsterhospitality1, Front Office Manager at Banff International Hotel, responded to this review

Thank you for submitting a review of your stay. Each and every guest staying with us is accorded the same level of respect and treatment. Whether guests are booking via Expedia or with us directly, we demonstrate an equal degree of caring. Our hotel does not have air-conditioning in our rooms and this fact is made clear on both Expedia’s... More 

Travelers are raving about these Banff hotels

Columbus, Ohio
1 review
4 of 5 stars Reviewed 1 week ago

The hotel is in a great location next to all the shops and restaurants. We parked in the hotel's secure garage and walked everywhere. The newly renovated room was modern and very comfortable. Only downside was no a/c.

Review collected in partnership with this hotel

Helpful?
Thank bethk209
Brewsterhospitality1, Front Office Manager at Banff International Hotel, responded to this review

Thank you for choosing the Banff International Hotel and for sharing your experience of your recent stay. I was very pleased to read that you had a good experience while you were staying with us, and that you enjoyed the "super" location of the hotel. Please do visit us again if you return to the area. Warm Regards, Daren Hill... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Banff International Hotel

Address: 333 Banff Avenue | Box 1040, Banff, Banff National Park, Alberta T1L 1B1, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range: $92 - $276 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Banff International Hotel 3*
Number of rooms: 162
Reservation Options:
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