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Irwin's Mountain Inn

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Irwin's Mountain Inn
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512 Reviews from our TripAdvisor Community

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Showing 475: English reviews
Morden, United Kingdom
Level Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Hotel really central to all the amenities in Banff. Hotel staff were really friendly and helpful. The room was excellent, and very comfy beds. Very good Buffet breakfast selection, reasonably priced. Plenty to see and do in this very picturesque town.

Helpful?
1 Thank Roger L
Alberta, Canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Irwin's is our home away from home when we visit Banff. The location is great, hotel & rooms are always clean, beautiful views of the mountains, & the staff is definitely the nicest in Banff...always have a smile on there faces! Can't wait till our next visit.

Helpful?
1 Thank Misty F
Vancouver, Canada
1 review
3 of 5 stars Reviewed 4 days ago NEW

Service was good, arrived early and was able to get the room rightaway which was nice. The room was nice and clean, spacious. Location was perfect. The only thing I would say is the hotel needs some renovations, it looks old and tired.

Review collected in partnership with Amoma.com

Helpful?
Thank Jimmy B
Issaquah, Washington
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at this hotel for three nights in early September. This was our first visit to Banff National Park. We were four adults including a senior and a young couple. Great location ---> First, the location of the hotel is great. It is located about six minutes walk from the center of the Banff downtown. Great customer service --->... More 

Helpful?
1 Thank Arnab S
Strongsville, Ohio
Level Contributor
12 reviews
5 hotel reviews
3 of 5 stars Reviewed 1 week ago

- My stay started with being directed to the underground garage (after she looked at my Jeep Cherokee) and finding my vehicle was too tall, and I had to back out, up the slope from the garage entrance. Fortunately there was no one behind me. - I was disappointed that the "mountain view" room actually looked out on the back... More 

Helpful?
Thank xyzsail
Surrey, Canada
Level Contributor
116 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We booked a suite and a standard double ... oops. The difference for the $$ is just a microwave and a tiny "kitchen" sink. Not at all what we anticipated when booking the suite. If there is a next time here we will book two standard rooms. Having said that the rooms were spacious and the hotel was reasonably quiet.... More 

Helpful?
Thank Paul B
GM-IMI, General Manager at Irwin's Mountain Inn, responded to this review

Hello Paul B. Some of your points are needing to be addressed. While I understand you may view amenities in light of a "microwave or tiny kitchen sink", I think it is important to understand that these are not the defining identities of room types. To clarify, the Queen Suites have a much more spacious layout and a good portion... More 

Calgary, Canada
Level Contributor
76 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed 2 weeks ago

With family visiting from Ontario, we decided to book rooms at Irwin's for our Banff adventure. The staff were amazing from booking, through check in and departure! Our great niece has a physical disability and when asked if we might get an early check in to allow her opportunity to rest part way through the day, the staff went out... More 

Helpful?
Thank Katey2319
GM-IMI, General Manager at Irwin's Mountain Inn, responded to this review

Hello Katey 2319. Thanks so much for your review of our property. I am truly grateful for you taking the time to note your experience. Our team will be so glad to hear your comments given your experience. We take these comments seriously and we look forward to hosting you again real soon. Thanks for your comments and when you... More 

River Forest
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Hotel was adequate but I would probably not plan to stay here again. Not all that clean (especially in the public areas), hard to navigate the twisting confusing corridors, staff were not particularly interested, and it's a fair walk from the center of town (but only 10-15 minutes to the river & hikes). Nothing particularly wrong with it, but I... More 

Helpful?
Thank CEB624
GM-IMI, General Manager at Irwin's Mountain Inn, responded to this review

Hello CEB624. I am a bit shocked by your comments given our track record of cleanliness and comments from past guests. I am sorry your experience reflects the opposite of many who have stayed with us and I would urge you to give us a second chance. Our goal is to ensure everyone has a fantastic stay at our property... More 

Oakville, Canada
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Hotel was basic nothing special but nothing bad either. Rooms were clean, location was good, restaurant was also good. Front desk staff was friendly. Breakfast not included despite what some sites indicate.

Helpful?
Thank Grenny18
GM-IMI, General Manager at Irwin's Mountain Inn, responded to this review

Hello Grenny18. Thanks for your review. Let me take the time to address some of your comments. We are clear that no breakfast is included ever at Irwin's Mountain Inn. This has been the case since 2009. I am not sure where you would have seen otherwise, but it would be helpful to name them. Our staff do pride themselves... More 

Level Contributor
15 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago via mobile

The hotel has an amazing view and is clean. The beds were ok comfort wise and it's located to the center of town close to everything. The only thing I would say is the staff at reception desk need to be friendlier and more knowledgeable of what's in the area instead of telling customers to read and look and check.... More 

Helpful?
Thank Francine S
GM-IMI, General Manager at Irwin's Mountain Inn, responded to this review

Hello Francine S. Thank you so much for your comments. We take them very seriously. I am sorry you experienced the front desk as unfriendly or lacking knowledge of the town, but this would not be the norm. Our crew is highly knowledgeable of the sights and sounds of Banff and love to point you in the right direction. I... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Hot Tub (12)
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Hot Tub
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Self-Serve Laundry
  • Free Parking
  • Meeting Rooms
Official Description (provided by the hotel)
The Irwin's Mountain Inn is located in the heart of the majestic and world class destination known as Banff, Alberta, Canada. The Irwin's Mountain Inn is a 65 room hotel with a variety of rooms and suites. This family owned and operated hotel is perfect for the budget minded traveler. Beautiful, comfortable, affordable and reliable; enjoy the beauty that is Banff and the great customer service at Irwin's Mountain Inn. Our hot tub and sauna are the perfect amenity to relax in after a long day of skiing, shopping or sight seeing. Located on Banff Avenue, Irwin's Mountain Inn has bus transportation to downtown or to the ski hill right outside its front door. Ask our Front Desk agents about activities and tours that are perfect for you! ... more   less 

Additional Information about Irwin's Mountain Inn

Address: 429 Banff Avenue | Box 1198, Banff, Banff National Park, Alberta T1L 1B2, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range: $68 - $253 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Irwin's Mountain Inn 2.5*
Number of rooms: 65
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Also Known As:
Irwin`s Mountain Hotel Banff
Irwins Mountain Hotel
Irwins Mountain Banff
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