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Buffalo Mountain Lodge

700 Tunnel Mountain Road | P.O. Box 1326, Banff, Banff National Park, Alberta T1L 1B3, Canada
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1 room 1 adult
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Buffalo Mountain Lodge
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900 Reviews from our TripAdvisor Community

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Edmonton, Canada
Level Contributor
59 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

Stayed a weekend and will definitely Come back again! The room was large but cozy-heated floors-wood burning fireplace-monster bathroom with claw foot tub and shower. It was full but so quiet. We used the shuttle service into downtown Banff! So convenient and what a great service! The restaurant food and service were great! Went to small lounge for hot chocolate... More 

Helpful?
Thank lenoraweikum
Jacksonville
1 review
5 of 5 stars Reviewed 6 days ago NEW

We loved our stay at the Buffalo Mountain Lodge! Such a wonderful visit and we will definitely be coming back! The staff was very sweet and personable, and it was only a short and beautiful walk down the mountain to downtown Banff!

Review collected in partnership with this hotel

Helpful?
Thank L6290DYcharlotteb
CRMRManagement, Guest Relations Manager at Buffalo Mountain Lodge, responded to this review

Thank you for your review. It is great to hear that you had such a nice experience during your time at the Lodge and were able to enjoy the surroundings. We hope to have the pleasure of welcoming you back in the future! More 

Houston, Texas
1 review
5 of 5 stars Reviewed 6 days ago NEW

I traveled with some girlfriends for a short getaway and I have to say this was an awesome experience. The best part of this lodge is that they provided free shuttle and the staff are very friendly and they are always available and willing to assist you. They even assisted me with some paperwork I needed to turn in to... More 

Helpful?
Thank Esme G
CRMRManagement, Guest Relations Manager at Buffalo Mountain Lodge, responded to this review

Thank you for your feedback. I am so happy to hear that you had such a great experience with us for your girls weekend getaway! It is wonderful to hear that all of the staff were so helpful and I will ensure to pass along to Louise the praise for his recommendations. We hope to have the pleasure of welcoming... More 

Edmonton
1 review
5 of 5 stars Reviewed 6 days ago NEW

We stayed at BML for our anniversary, the hotel staff was extremely welcoming and accommodating. We even got a little card wishing us a happy anniversary and chocolate truffles as a gift! Loved it! It was our second time in the lodge and we will be back again!

Review collected in partnership with this hotel

Helpful?
Thank marygX1020ZS
CRMRManagement, Guest Relations Manager at Buffalo Mountain Lodge, responded to this review

Thank you for your review. Happy Anniversary! It is great to hear that we were able to help make this a special getaway for you both and we look forward to welcoming you back to the Lodge in the future! More 

Calgary, Canada
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Great to be removed from the noise of town and great there is a shuttle if you want to go and not have to drive and park,Very cozy and romantic.We had a great dinner in the restaurant.All the staff was extra attentive.

Review collected in partnership with this hotel

Helpful?
Thank MJC82
CRMRManagement, Guest Relations Manager at Buffalo Mountain Lodge, responded to this review

Thank you for your review. It is great to hear that you had such a wonderful time at the lodge and received a warm welcome from all of the staff! We hope to have the pleasure of welcoming you back in the future. More 

North Ferriby, United Kingdom
Level Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

When we first arrived we were a little disappointed with our room. But the staff quickly changed us to a better positioned room with a balcony. The rooms are quite worn and in need of refurb. The food in the restaurant was outstanding. The staff very friendly. We sat outside one evening enjoying a glass of wine and a moose... More 

Helpful?
Thank Hazel105
CRMRManagement, Guest Relations Manager at Buffalo Mountain Lodge, responded to this review

Thank you for your review. I am happy to here that our staff provided you with great service and that you enjoyed dining with us. I do apologize that your stay started off with some disappointment but that the staff was able to help rectify that for you and it's great to hear that even some wildlife came to visit!... More 

High River
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Room was awful Room was not clean, toilet was cracked, tub was disgusting drain full of hair, beds were hard, TV had to be changed on the TV remote did not work, heaters were hanging off the wall, WORST OF ALL CUSTOMER SERVICE WAS DISGUSTING! They seemed to be irritated that I wanted to check in!!!! Used a gift certificate... More 

Review collected in partnership with this hotel

Helpful?
Thank lindasW6649WY
CRMRManagement, Guest Relations Manager at Buffalo Mountain Lodge, responded to this review

Thank you for your review. I apologize that your stay did not meet expectations and that you experienced difficulty during the check in process. Our General Manager has been in touch and has arranged compensation to hopefully rectify the inconvenience you experienced during your time at the lodge. Should you wish to discuss your stay further, please do not hesitate... More 

Calgary, Canada
1 review
1 of 5 stars Reviewed 1 week ago

I had booked 2 consecutive weekends at Buffalo Mountain Lodge for my adult children as gifts. My daughter was greeted with a dirty bathroom including mold in the shower and stool in the toilet. My son was greeted with dirty, unchanged bed linens, dirty floor, mold and mildew in the shower and tub, dirty walls and fingerprinted door, & a... More 

Helpful?
Thank disappointedmom2016
CRMRManagement, Guest Relations Manager at Buffalo Mountain Lodge, responded to this review

Thank you for your review. I am sorry to hear that your children had such a bad experience during their time at the Lodge. Our General Manager has been in touch and has arranged compensation to hopefully compensate for the inconvenience they experienced. Should you wish to discuss your stay further, please do not hesitate to contact me at grdm@crmr.com.... More 

Calgary
1 review
4 of 5 stars Reviewed 1 week ago

Overall a great get-away. However, our room was not a clean as I would have liked (black finger prints on the walls near the door - lots of them) and the room was a little "tired". I had sent the hotel an email request prior to check-in, but it was never responded to which was disappointing, especially as I was... More 

Review collected in partnership with this hotel

Helpful?
Thank Tara C
CRMRManagement, Guest Relations Manager at Buffalo Mountain Lodge, responded to this review

Thank you for your review. I am happy to hear that you enjoyed your stay with us overall. I do apologize that your room did not meet expectations and you experienced some issues with checking in. It is great to hear you received a warm welcome from the staff and enjoyed the food from our dining room. We hope to... More 

Calgary, Canada
Level Contributor
249 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I got married here two years ago. We came back for our anniversary and stayed in one of the lodge rooms. It was a simple room, but had everything we needed, a king size bed, a large bathroom, and a fireplace. When we ran out of firewood, a quick call to the front desk had a concierge... More 

Helpful?
Thank Marlablue75
CRMRManagement, Guest Relations Manager at Buffalo Mountain Lodge, responded to this review

Thank you for your review. Happy Anniversary! We are happy to hear that you were able to come back to the Lodge and enjoy another positive experience with us. We look forward to welcoming you back in the future! More 

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