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Buffalo Mountain Lodge

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Buffalo Mountain Lodge
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1,105 Reviews from our TripAdvisor Community

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Showing 1,039: English reviews
Wheaton, Illinois
Level Contributor
30 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Although this establishment is marketed as a lodge the rooms are located in several motel like buildings surrounding the main lodge. The room was very large and clean but parking around our building was crowded. We were located on the first floor so we heard our upstairs neighbors clomping around!

Helpful?
Thank Love2travelUS16
Brooks
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

For the price, you can find much better accommodation right in town. No A/C, staff are extremely unknowledgeable at front desk and lounge and are mostly transients that don't seem to give much thought to their jobs in the service industry. The food for the wedding we attended was exceptional, but not replenished enough so when it was finally our... More 

Review collected in partnership with this hotel

Helpful?
Thank Alia S
Tyler C, Guest Relations Manager at Buffalo Mountain Lodge, responded to this review

Thank you for your review. I am sorry to hear about your disappointment during your stay at the lodge and that some of our services fell short of the high standard we strive for. Your feedback is very much appreciated as it will assist us with training and moving forward. Should you wish to discuss your experience further, I encourage... More 

Calgary
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

Stunning location with great service. We had requested a fridge, microwave and coffee maker in the room and all were delivered. Great amenities on the property, unfortunately we did not have the time to take advantage of them. Ate at the Cilantro Cafe, and it was delicious. The Hotel lost one star only because I found it to be a... More 

Review collected in partnership with this hotel

Helpful?
1 Thank 639theresem
Tyler C, Guest Relations Manager at Buffalo Mountain Lodge, responded to this review

Thank you for taking the time to review your stay. It is nice to hear that you received a warm welcome from the staff and were happy with the services you received. Your feedback is very much appreciated on the areas we can improve as it will assist us as we continue to strive to provide the best possible value... More 

St. George, Utah
1 review
3 of 5 stars Reviewed 3 days ago NEW

Grounds are very nice but rooms are dark and dated. Restaurant is not a good experience or value for breakfast. Breakfast staff really acts like they would rather be somewhere else. Front desk staff is friendly but are clearly young and experienced in guest interaction. Training might be helpful. Spend some time at chateau lake Louise or Banff springs hotel... More 

Review collected in partnership with this hotel

Helpful?
Thank tommM2875CK
Tyler C, Guest Relations Manager at Buffalo Mountain Lodge, responded to this review

Thank you for your recent review. I am sorry to hear about the disappointment you experienced in the dining room and that your room did not live up to expectations. Your feedback is appreciated and will be passed along to assist us with training and moving forward. We hope that the rest of your trip was enjoyable. More 

Sydney, Aust
Level Contributor
283 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We had room 806, on the ground level. Our friends were put upstairs and had to carry luggage up (no lift). Step inside and it feels like a log cabin with a fireplace in the corner. Nice linen used, great water pressure in the shower, good wi-fi. Staff were very friendly, with a quick easy check in. Convenience store around... More 

Helpful?
Thank Sue H
Tyler C, Guest Relations Manager at Buffalo Mountain Lodge, responded to this review

Thank you for your review. I am happy to hear that you received a warm welcome from the staff and enjoyed your room. We hope to have the pleasure of welcoming you back to the lodge in the future. More 

canada
Level Contributor
58 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Accommodation was tight or we may not have tried this place out as 400 for one room one night was a little steep...nicely appointed and clean room. We had asked for early checkin to accommodate our needs but were told the room wasn't ready. We waited in the parking lot for over an hour, with absolutely no action on the... More 

Helpful?
Thank SagebrushCanada
Tyler C, Guest Relations Manager at Buffalo Mountain Lodge, responded to this review

Thank you for taking the time to review your stay. It is nice to hear you were happy with your room but am sorry to hear that no early check-in put a damper on the rest of your stay since we do not guarantee any early check-ins before 4:00pm. I will ensure to pass your feedback along to ensure we... More 

England
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Nice hotel, cute log cabin style rooms. We only had a two night stay but the rooms were clean and comfy. The hot tub was out of order but facilities looked nice for when they are available. Front desk really helpful and the complimentary shuttle down into town was really useful. Would definitely stay again!

Helpful?
Thank lovetotravel165
Tyler C, Guest Relations Manager at Buffalo Mountain Lodge, responded to this review

Thank you for your recent review. I am happy to hear that you enjoyed your room and received a warm welcome from the staff! We hope to have the pleasure of welcoming you back in the future. More 

Calgary
1 review
5 of 5 stars Reviewed 4 days ago NEW

We attended a wedding recently at Buffalo Mountain Lodge. We fell in love with the room, comfy beds, fire places and the whole feel of the place. Loved the layout of the property. We are already planning on returning for our own little getaway for sure.

Review collected in partnership with this hotel

Helpful?
Thank Kdecarle
Tyler C, Guest Relations Manager at Buffalo Mountain Lodge, responded to this review

Thank you for your review. It is nice to hear you were able to come out the lodge for a wedding and were happy with your room! We look forward to welcoming you back to the lodge in the future! More 

Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 days ago NEW

Our room was run down and over-priced. The staff was annoyed at our request for house keeping. The sofa bed was broken, our room door would barely open and the hot tub was not hot. The list goes on...but you get the point. There are lots of hotels in Banff - stay somewhere else.

Review collected in partnership with this hotel

Helpful?
Thank JBBedm
Tyler C, Guest Relations Manager at Buffalo Mountain Lodge, responded to this review

Thank you for taking the time to review your stay. We are sorry to hear about your disappointment with your overall stay and for the services you received. Your feedback is appreciated and will be passed along to assist us with training. Should you wish to discuss your stay further, please do not hesitate to contact me at grm@crmr.com. Thank... More 

Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This reminded me more of a motel than a lodge. The mattress needed to be replaced, but the fireplace was a nice touch even though we were there in August. (The room did smell like a campfire.) The carpet was very dirty as evidenced by my white socks which ended up brown on the bottom, but that said, this is... More 

Helpful?
Thank Amy L D
Tyler C, Guest Relations Manager at Buffalo Mountain Lodge, responded to this review

Thank you for your review. We are sorry to hear that your stay did not live up to expectations and the disappointment with your room. Your feedback is very much appreciated as it will assist us moving forward and help us continue to strive to provide the best possible value to all of our guests. Should you wish to discuss... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Buffalo Mountain Lodge is a peaceful retreat on Tunnel Mountain in Banff, AB. The lodge is surrounded by 9 acres of towering fir, pine, and spruce trees, yet just a 15 minute walk or 3 minute drive from the shopping, nightlife and restaurants that are on offer in downtown Banff. A favourite visitor pastime is to observe the deer and elk who frequently nibble on the lawn, right outside the lodge's windows. The lodge has 108 guest rooms, an outdoor hot tub, and several options for dining, making it the ideal location for a weekend getaway, wedding, or corporate retreat. Buffalo Mountain Lodge is part of the Canadian Rocky Mountain Resorts' family of companies. Rooms at the lodge have fieldstone wood-burning fireplaces, cozy duvets, LCD televisions and Blu-ray players. Many feature patios or balconies. Each room has been carefully decorated to reflect the mountain lifestyle in Banff-the accommodation is anything but 'cookie cutter.' The outdoor stainless steel hot tub is best enjoyed after an invigorating hike, bike or ski on one of the nearby trails-or perhaps to aid digestion after a sumptuous meal in the lodge's highly acclaimed restaurant, Sleeping Buffalo. ... more   less 

Additional Information about Buffalo Mountain Lodge

Address: 700 Tunnel Mountain Road | P.O. Box 1326, Banff, Banff National Park, Alberta T1L 1B3, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range: $105 - $326 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Buffalo Mountain Lodge 3.5*
Number of rooms: 85
Reservation Options:
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Also Known As:
Buffalo Mountain Hotel Banff
Buffalo Mountain Lodge Banff
Buffulo Mountain Lodge
Hotel Style:
#5 Business Hotel in Banff
#13 Romantic Hotel in Banff
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