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Public spaces are beautifully done, but all the chairs are hard and rectangular and give no comfort to rest a tired bum.
Probably due to just a few guests the ceiling fans were not switched on, making it very uncomfortable to pass time in the...More
Response from Tiến P, Quản lý bộ phận lễ tân at Pan Hou VillageResponded June 1, 2018
Thank you so much for some good point you found in our services. The meals you have, they were prepared by our cook, included lunch at village when you go hiking. And we didn’t give you any discount for for hiking day trip...More
Property was amazing and hidden. Great place to disconnect for a retreat. Don't expect luxury but it was every bit comfortable and clean and possibly the best accommodation you can find in the area.
Staff were amazing and helpful and were able to anticipate needs...More
We arrived at this eco-lodge on a cold, wet late December day & were pleased to find that our clean but sparsely furnished room contained a heater. This was effective in taking the chill out of the air & helping to dry our clothes. The...More
The thing we liked best about Pan Hou Village was the food at lunch and dinner, which was fresh and tasty - as well as plentiful (much more than we could eat). Breakfast was another matter; they offered eggs, eggs, and more eggs (omelet, scrambled,...More
I fairly like this lodge, this lodge gives me a friendly environment vibe with greenery beautiful garden.
However it feels unsafe when the night came. No security, no 24 hours reception, no light outside after 9pm, no free drinkable water in the room. I recommend...More
2 Thank Hanh D
Response from Tiến P, Quản lý bộ phận lễ tân at Pan Hou VillageResponded December 1, 2017
Dear Ms Hanh
Thank you for your comment on our Tripadvisor page that gives us the opportunity to clarify the quality of our service.
You are 6 girls booked 2 double rooms, and you were late check - in after 22h00.
Because you didn't book...More