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    The Grand Mayan Nuevo Vallarta

    Av Paseo de las Moras s/n | Fracc. Náutico Turístico, Nuevo Vallarta 63735, Mexico
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    12/24/2017 12/25/2017
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    Traveler (2416)
    Pool & Beach (518)
    Room & Suite (460)
    Overview
    • Excellent58%
    • Very good24%
    • Average10%
    • Poor4%
    • Terrible4%
    Travelers talk about
    “lazy river” (682 reviews)
    “wave pool” (204 reviews)
    Free Internet
    Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness center
    Kitchenette
    Concierge
    Wheelchair access
    Business Center
    Golf course
    Dry Cleaning
    Lazy River
    Water Park
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Self-Serve Laundry
    Shuttle Bus Service
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
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    Write a ReviewReviews (3,642)
    There are newer reviews for The Grand Mayan Nuevo Vallarta
    See the most recent reviews
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    1,231 - 1,235 of 2,746 reviews

    Reviewed July 16, 2015

    I've stayed here twice with young kids. It's a great place for kids however it's location isn't the best. If your coming to swim in the ocean, try another property. However, if you want to stay at the resort the water park, pools, wave pools,...More

    4  Thank labbayarea2014
    Response from Socialmediamanager1, Manager at The Grand Mayan Nuevo VallartaResponded July 24, 2015

    Dear labbayarea2014 : We really appreciate the time you have taken to share with us your impression about your stay at The Grand Mayan. We are delighted to learn you love our resort and hope to continue providing you happy times during your vacations with...More

    Reviewed July 15, 2015

    Beautiful, my husband compared it to Jurassic world; he would expect a T-Rex to jump out from the foliage. Everything you would want is available without having to leave the resort. All it needs for me is a church or chapel! We would go back...More

    3  Thank PapitonMamita
    Response from Socialmediamanager1, Manager at The Grand Mayan Nuevo VallartaResponded July 24, 2015

    Dear PapitonMamita : We really appreciate the time you have taken to share with us your impression about your stay at The Grand Mayan. We are happy you enjoyed our facilities and grounds. Our goal is to make each one of our guests’ vacations relaxing...More

    Reviewed July 12, 2015

    In no particular order, below are some tidbits from our recent trip to Grand Mayan last week that we learned along the way, including some mundane logistics. Our reservation included the one way transport from airport to the resort. The info we got via email...More

    22  Thank btbt2015
    Response from Socialmediamanager1, Owner at The Grand Mayan Nuevo VallartaResponded July 24, 2015

    Dear btbt2015 : Thank you for taking the time to provide us your detailed feedback about your recent stay at The Grand Mayan. We are happy that you liked our pools and the lazy river. Regrettably, it would appear we did not meet all your...More

    Reviewed July 12, 2015 via mobile

    Amazing resort! Staff so wonderful and friendly. Very clean and well maintained. Shuttle service was slow so we walked on the beautiful wood bridges everywhere. Food packages were a great deal and we loved the food at all of the restaurants we tried. The waiters...More

    5  Thank christy f
    Response from Socialmediamanager1, Manager at The Grand Mayan Nuevo VallartaResponded July 24, 2015

    Dear christy f : We really appreciate the time you have taken to share with us your impression about your stay at The Grand Mayan. We are delighted to learn enjoyed our food options, our facilities and our staff’s service. Everyone works tirelessly - day...More

    Reviewed July 9, 2015

    The staff are very helpful and it's so easy to get around the grounds. I love the lazy river...so relaxing. Please try to avoid their timeshare sessions... There are great restaurants and entertainment every night and their shuttle service is great....no waiting I highly recommend...More

    4  Thank jay connie n
    Response from Socialmediamanager1, Manager at The Grand Mayan Nuevo VallartaResponded July 24, 2015

    Dear jay connie n: Thank you for providing your comments about your vacation at The Grand Mayan. We are pleased to learn our staff’s service was efficient. They work tirelessly - day and night, to make our guests’ visits the most enjoyable experience ever. We...More

    About
    Awards & Recognition
    Travelers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Room Service
    • Beachfront
    • Free Internet
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Business Center with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Dry Cleaning
    • Meeting Rooms
    • Airport Transportation
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    • Tennis Court
    • Golf course
    • Heated pool
    • Outdoor pool
    Details
    • Hotel class
    • Hotel Style
    • #7 Top resorts Hotel in Nuevo Vallarta
    • #8 Luxury Hotel in Nuevo Vallarta
    • #8 Family Hotel in Nuevo Vallarta
    • #10 Romantic Hotel in Nuevo Vallarta
    • #10 On the Beach Hotel in Nuevo Vallarta
    • Room types
    • Suites ,
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 795
    • Reservation Options
    • TripAdvisor is proud to partner with TravelUp so you can book your The Grand Mayan Nuevo Vallarta reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Pacific Coast >
    • Nayarit >
    • Riviera Nayarit >
    • Nuevo Vallarta
    • Also Known As
    • Grand Mayan Nuevo Vallarta Hotel Nuevo Vallarta ,
    • Wyndham Nuevo Vallarta ,
    • Grand Mayan Resort Nuevo Vallarta ,
    • Grand Mayan Puerto Vallarta
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    Traveler (2416)
    Pool & Beach (518)
    Room & Suite (460)
    Dining (213)
    Hotel & Grounds (1526)
    Family and Play Areas (55)
    Bathroom (20)
    Business Center & Event Rooms (6)
    Nearby
    Sponsored by:
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    Ask a question
    Questions & Answers
    s0cialady
    December 13, 2017|
    AnswerShow all 4 answers
    Response from Geegee613 |
    Contact customer service at 1-800-292-9446
    1
    Vote
    may05
    December 7, 2017|
    AnswerShow all 4 answers
    Response from Socialmediamanager1 | Property representative |
    Please call us at 1-800-292-9446.
    0
    Votes
    Google Translation
    Stephanie M
    December 3, 2017|
    AnswerShow all 2 answers
    Response from Socialmediamanager1 | Property representative |
    Please call us at 1-800-292-9446.
    0
    Votes
    Google Translation
    Room Tips
    "Make sure to ask for a room with a sea view on a higher floor so beautiful"
    Read review
    "We had the suite and cooked our breakfasts and lunches in some days. Stoves don’t heat like North American..."
    Read review
    "don't settle for what they first give you"
    Read review
    "Rooms on the pool/beach side are for members. You will likely get a room facing the back of the property."
    Read review
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